eastcare

What eastcare does

eastcare AG is a physician-owned Swiss stock corporation (ärzteeigene Aktiengesellschaft) headquartered in St. Gallen, Switzerland, founded in 1998 from the merger of Thurcare and Gallonet. The company operates as a central intermediary between healthcare providers, patients, and payers in Eastern Switzerland, delivering three core service lines: Trustcenter (data parity, billing and insurance processing for physician practices), Managed Care (network steering and chronic-care management via BlueEvidence Praxis and BlueCCM), and Schulungen (continuing education and TARDOC tariff training for physicians and medical practice assistants).

The platform is delivered through HIN-protected member portals (Swiss healthcare identity network), with add-on modules including Praxisspiegel (practice benchmarking dashboard), BlueEvidence Praxis (evidence-based chronic care documentation), TX LogViewer (transaction log analysis), and Management Summary / WZW quality reports. Technology is domain-specialized rather than technically novel — focused on regulatory compliance, billing accuracy, and data parity for Swiss physician practices rather than AI or advanced analytics.

The business model combines recurring subscription revenue (annual Trustcenter membership, Managed Care network services) with transactional training revenue (CHF 100 per webinar attendee, in-person TARDOC sessions). Customers are Eastern Swiss physicians and their practices, served under a mandate from the Ostschweizer Ärztegesellschaften. The company maintains a long-standing ecosystem of pharmaceutical co-marketing partners (Zur Rose, Mepha/Teva, MSD, Sandoz, sanofi) and a digital integration partnership with Heureka Health. In 2026 eastcare held its 28th General Assembly with new board leadership and opened a share offering to physicians to broaden its capital base.

Name

eastcare

Legal name

eastcare AG

Website

https://eastcare.ch

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

eastcare AG is a physician-owned Swiss cooperative founded in 1998 that operates the Trustcenter billing platform, Managed Care networks, and continuing-education services for physicians and medical practices in Eastern Switzerland.

Ownership category

akta.pro rank

Product category

Medical Practice Administration Services

SIC

Services-Health Services (8000)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industry

Healthcare Clinical Professions (CME/CE for Nurses, Allied Health, Pharmacy) (EDAAALAC)

Keywords

• Medical billing services
• Physician practice management
• Managed care networks
• Healthcare administration software
• Medical continuing education

Headquarters

HQ city

Kreuzlingen

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Trustcenter Membership: Annual membership fees for physicians to access Trustcenter services including billing, insurance processing, and practice analytics.
2. Managed Care Services: Services promoting and operating Managed Care systems for network physicians.
3. Training Services: Fee-based continuing education seminars and webinars for physicians and medical staff. Webinar pricing at CHF 100 per person.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

eastcare operates a Trustcenter and Managed Care platform on behalf of the Eastern Swiss physician societies, providing physician practices with data parity, medical billing and insurance processing, practice analytics, and managed care network participation. In addition, the company delivers practice-oriented continuing education (Schulungen) for physicians, medical practice assistants (MPAs), and non-physician practice staff on topics such as TARDOC tariff training and vaccination prevention.

Product overview

eastcare operates as a physician-owned stock company serving Eastern Swiss medical practices, offering a unified platform centered on three core service areas: Trustcenter (data parity and billing services), Managed Care (network management and steering systems), and Schulungen (training and continuing education). The platform includes modular add-on tools such as Praxisspiegel for practice analytics, BlueEvidence Praxis for patient evidence management, TX LogViewer for transaction monitoring, and Management Summary/WZW Reports for quality reporting. The company emerged from the merger of Thurcare and Gallonet and facilitates connections between healthcare providers, patients, and payers in the Swiss healthcare system.

Differentiator

Problem solved

Functional benefit

Products and services

• Trustcenter A data parity service for physicians that ensures accurate and consistent data management, billing, and insurance processing for medical practices in Eastern Switzerland. Operated on behalf of the Ostschweizer Ärztegesellschaften and accessed via HIN-protected member areas.
• Managed Care A control model (Sinnvolles Steuerungsmodell) that supports the operation of Managed Care networks, promotes sensible steering mechanisms for healthcare delivery, and is offered alongside complementary modules such as BlueEvidence Praxis and BlueCCM for network physicians.
• Schulungen (Training Services) Practice-oriented training seminars and continuing education for physicians, medical practice assistants (MPAs), and non-physician practice staff. Topics include TARDOC tariff training, vaccination prevention (e.g., HPV, Pneumokokken), and practice management. Delivered online as webinars (CHF 100 per person excluding VAT) and in-person at locations such as St. Gallen.
• Praxisspiegel Practice mirror analytics tool providing data analytics and benchmarking for individual and group practices, accessed via HIN authentication.
• BlueEvidence Praxis Digital platform for evidence-based practice management and chronic care documentation used by network physicians to track and manage patient data and evidence.
• BlueCCM Module for continued/chronic care management used by physicians to manage ongoing patient care programs.
• TX LogViewer Tool for viewing and analyzing transaction logs in practice management, accessed via HIN authentication.
• Management Summary / WZW Report Reporting tool providing management summaries and WZW (medical quality/Wirtschaftlichkeit, Zweckmässigkeit, Wirksamkeit) reports for practices.

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• Zur Rose Suisse AGcoreStrategic or Co-development PartnerZur Rose Suisse AG is a leading pharmacy wholesaler and mail-order pharmacy in Switzerland with over 30 years of experience. They serve over 4,000 medical practices and 180,000 patients. The partnership supports integrated and efficient healthcare delivery.
• Mepha Pharma AG / Teva Pharma AGcoreStrategic or Co-development PartnerMepha Pharma AG and Teva Pharma AG are among Switzerland's leading pharmaceutical companies. Mepha has been part of the international Teva Group since 2011. Their portfolio includes over 320 products in basic healthcare including generics, OTC medicines, and biosimilars.
• MSD Merck Sharp & DohmecoreStrategic or Co-development PartnerMSD develops important medicines and vaccines and has been present in Switzerland since 1963 with headquarters in Lucerne, employing over 1,000 people. Key therapy areas include oncology, infectious diseases, cardiovascular diseases, immunology, and diabetes.
• SandozcoreStrategic or Co-development PartnerSandoz, the generics division of Novartis, represents high-quality medicines with over 125 years of experience in Switzerland. Their portfolio includes nearly 200 products in over 900 different strengths and pack sizes.
• sanoficoreStrategic or Co-development Partnersanofi is an innovative global healthcare company focused on improving lives through scientific discovery. In Switzerland, sanofi employs over 200 people and provides around 200 medicines, vaccines, and health products.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Ärztekasse: Swiss physician-services cooperative providing billing, factoring, and administrative services to medical practices. Comparable as a cooperative-style physician services organization operating billing and practice administration for Swiss ambulatory providers.
• Vitodata AG: Swiss medical practice management software vendor serving physician practices with TARMED/TARDOC billing, scheduling, and EMR. Comparable as a Swiss physician practice administration and billing software provider with similar customer base.
• MediData AG: Swiss medical billing and clearing specialist providing electronic invoicing and insurance processing for physician practices across Switzerland. Directly comparable as a medical billing and transaction-processing services provider in the same Swiss ambulatory market.

Others

• DocMorris (formerly Zur Rose): Swiss mail-order pharmacy and physician services platform; Zur Rose Suisse AG is an eastcare partner. Comparable as an adjacent ecosystem player supporting physician practice workflows in Switzerland, particularly medication-related services.
• TrustX (HIN): Swiss secure healthcare identity and access platform run by Health Info Net (HIN) that eastcare's portals run on. Comparable as the underlying infrastructure/e enabling layer that hosts eastcare's member portals and ensures authenticated access.

Regional players

• HCI Solutions AG: Swiss health IT vendor (Galexis affiliate) providing pharmaceutical, medical, and practice software including index-based drug data. Comparable as a Swiss-headquartered health IT services provider serving the physician and pharmacy ecosystem.
• mediservice (CSS Group): Swiss health administration service provider for physicians and insurers, owned by CSS Insurance. Comparable as a Swiss healthcare administrative services and billing-adjacent player in the same regional market.

Broad incumbents

• CompuGroup Medical (CGM): Large DACH-headquartered healthcare IT group offering physician practice software, billing, and clinical systems across Europe. Comparable as a much larger incumbent offering overlapping physician billing and practice management functionality, though across a broader portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eastcare