NCD Technology Japan

What NCD Technology Japan does

NCD Technology Japan (NCDテクノロジー株式会社) is a Tokyo-headquartered IT infrastructure managed services provider, founded in 1989 as Japan System Research and rebranded under its current name in 2014. It operates as a wholly-owned subsidiary of NCD Co., Ltd., a diversified Japanese IT conglomerate with roughly 50 years of operating history. The company delivers enterprise IT outsourcing across server engineering, network engineering, application development and maintenance, help desk and PC kitting, and 24/7 monitoring and fault recovery, with a dedicated Managed Services Center coordinating application management, technical support, and round-the-clock fault response teams. Its technology footprint covers multi-vendor, multi-platform environments using open-source software and virtualization, governed by ITIL Ver.3 compliant operational standards, and the company holds a JIPDEC Privacy Mark certification (since 2006).

Revenue is generated primarily through ongoing B2B managed services contracts on an outsourcing basis, supplemented by professional services revenue from licensed worker dispatch (since April 2008) and fee-based IT job placement (since September 2008). The go-to-market is direct enterprise field sales targeting large enterprises and mid-market firms in telecommunications, life insurance, and manufacturing, with a horizontal segmentation approach that addresses IT talent shortages, 24/7 availability requirements, multi-vendor complexity, and DX acceleration. Named clients include Nippon Suisan Kaisha (Nissui, served through a dedicated division established April 2020), MetLife, Zurich Life Insurance, NTT Docomo Business Engineering, CTC Technology, and Nisshin Steel Solutions & Technology; the parent NCD Co., Ltd. is also a client.

NCD Technology employs approximately 161 staff and operates primarily in the Tokyo and Kanagawa prefectures of the Kanto region. For the fiscal year ending March 2025, the company reported revenue of approximately ¥23.77 billion. The company's competitive positioning rests on long-tenured enterprise relationships, ITIL-compliant operations, specialized multi-fault technical teams, and a multilingual workforce with over 10% international staff.

Name

NCD Technology Japan

Legal name

NCDテクノロジー株式会社

Website

https://ncdtec.co.jp

Company type

Private

Founded year

1989

Operating status

Operating

Short description

NCD Technology Japan is a Tokyo-based IT infrastructure managed services provider and wholly-owned subsidiary of NCD Group, delivering server, network, application, and 24/7 monitoring services to enterprise clients in telecommunications, insurance, and manufacturing.

Ownership category

akta.pro rank

Product category

IT Infrastructure Managed Services

NAICS

Computer Facilities Management Services (541513)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industry

Business Continuity & Operational Resilience (BCM/OR) (HDADAIAK)

Keywords

• IT infrastructure services
• Managed IT services
• Server network engineering
• IT outsourcing
• Enterprise system support

Headquarters

HQ city

Gotanda

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. ITインフラ設計・構築・保守運用サービス: Core managed services revenue from IT infrastructure (server and network) design, construction, maintenance and operations. This includes 24/7 monitoring, fault response, and technical support services provided to enterprise clients on an ongoing outsourcing contract basis.
2. アプリケーション開発・保守運用サービス: Application system design, development, maintenance and operations services, handling multi-vendor developed systems for clients. Revenue generated through ongoing application management contracts.
3. ヘルプデスク・テクニカルサポートサービス: Help desk, PC kitting, and product technical support services. Provides end-user support and technical assistance to enterprise clients as part of managed service contracts.
4. 労働者派遣事業: Staffing/ dispatch services (一般労働者派遣事業, license number: 派13-303550) providing IT engineers to client companies.
5. 有料職業紹介事業: Fee-based job placement services (有料職業紹介事業, license number: 13-ユ-303470) matching IT professionals with client companies.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

NCD Technology Japan provides enterprise IT infrastructure services covering server and network design, construction, maintenance and operations, with 24/7/365 monitoring and fault recovery delivered through its Managed Services Center. The company also offers application development, application maintenance and management, help desk and technical support, and IT engineer staffing/placement services, primarily serving large Japanese enterprises under long-term outsourcing contracts.

Product overview

NCD Technology Japan provides comprehensive IT infrastructure services under its parent NCD Group. The core offerings consist of Server Engineering, Network Engineering, Help Desk/Technical Support, and Application Development services (collectively branded as IT Solutions). The company operates a Managed Service Center providing 24/7 fault monitoring, analysis, and recovery services. Additionally, the Nissui Division offers specialized IT outsourcing including infrastructure planning, system operations, and planning support for the Nissui corporation. The company focuses on open-source software and virtualization technologies, supporting multi-vendor, multi-platform enterprise environments with ITIL Ver.3 compliant operational standards.

Differentiator

Problem solved

Functional benefit

Products and services

• Server Engineering Enterprise server system construction, maintenance operations, and 24/7 server monitoring covering multi-vendor multi-platform environments, providing fault analysis, fault recovery, and corrective measures for enterprise clients.
• Network Engineering Network design, construction, operations, and maintenance services, with long-standing expertise in supporting network systems for major telecommunications companies in Japan.
• Help Desk / Technical Support PC help desk services, PC kit configuration, and product technical support delivered by engineers with both technical and interpersonal skills, providing end-user support to enterprise clients.
• Application Development Cloud-based application development services focused on rapid delivery, cost efficiency, and maintainability, leveraging accumulated system development expertise and application know-how for enterprise clients.
• Managed Service Center Application management services including application maintenance teams, technical support teams, and 24-hour fault recovery teams, with cost optimization based on actual work hours and ITIL Ver.3 compliant operational standards.
• Nissui Division IT Outsourcing IT outsourcing services established April 2020 for Nippon Suisan Kaisha (Nissui), including infrastructure planning, system operations, and system maintenance and planning support to enable digital transformation and innovation.
• IT Engineer Staffing / Worker Dispatch IT engineer staffing/dispatch services (一般労働者派遣事業, license number 派13-303550) providing IT engineers to client companies as part of the company's professional services portfolio.
• Fee-Based Job Placement Services Fee-based job placement services (有料職業紹介事業, license number 13-ユ-303470) matching IT professionals with client companies.

Quantifiable outcome

• Average annual leave of 135 days for employees
• +1 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• 株式会社ニッスイcoreStrategic or Co-development Partner · 1 April 2020NCD Group established a dedicated Nissui Division in April 2020 to provide comprehensive IT outsourcing services to Nippon Suisan Kaisha (Nissui), a 100-year-old company. The partnership enables human resource exchange with the manufacturer and aims to achieve business efficiency and innovation through IT outsourcing. NCD Technology serves as the primary IT services provider to Nissui, managing infrastructure planning, system operations, and system maintenance/planning support.
• NCD株式会社 (NCD Co., Ltd.)coreStrategic or Co-development PartnerNCD Co., Ltd. is the parent company holding 100% of NCD Technology's shares. NCD Technology operates as a group company under the NCD Group umbrella. The parent company provides strategic direction, group-level support, and shares technical expertise across group companies.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• TIS Inc. Major Japanese IT services company offering managed services, system integration, and outsourcing to large enterprises. Comparable to NCD Technology in customer base (financial services, manufacturing) and managed services delivery model.
• BIPROGY Inc. Japanese IT solutions and services company providing system integration, managed services, and outsourcing to large enterprises. Comparable in IT infrastructure management offerings and enterprise customer base.
• ULS Group, Inc. Japanese IT consulting and engineering services firm focused on infrastructure and managed services for enterprises. Comparable in providing IT infrastructure design, construction, and operations support to large organizations.
• ITFOR Inc. Japanese IT services firm specializing in network solutions and managed services for enterprises. Comparable in network engineering expertise and enterprise IT infrastructure outsourcing model.
• Internet Initiative Japan (IIJ): Leading Japanese internet and network services provider with extensive managed network and IT infrastructure services for enterprises. Comparable in network engineering expertise and enterprise managed services focus.
• Nihon Unisys, Ltd. Japanese IT services firm delivering system integration, managed services, and IT outsourcing to enterprises including financial services and manufacturing. Directly comparable customer segments and managed services portfolio.
• Otsuka Corporation: Large Japanese IT services and solutions provider focused on enterprise IT infrastructure, system integration, and managed support services. Closely comparable in serving Japanese enterprises with comprehensive IT infrastructure outsourcing.

Broad incumbents

• NTT Data Group: Japan's largest IT services group offering comprehensive consulting, system integration, and managed services globally. Overlaps significantly with NCD Technology's enterprise managed services but at vastly larger scale and broader portfolio.
• IBM Japan, Ltd. Japanese arm of IBM offering enterprise managed infrastructure services, hybrid cloud, and IT outsourcing. Comparable in mission-critical enterprise IT services delivery but at much larger scale and broader portfolio.
• Fujitsu Limited: Global IT services giant headquartered in Japan, offering comprehensive managed services, system integration, and infrastructure outsourcing. Competes in same enterprise IT infrastructure space as NCD Technology but with vastly broader capabilities and scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NCD Technology Japan