KOMEX

What KOMEX does

KOMEX Sp. j. is a privately held, family-operated IT services and computer equipment provider based at ul. Jemiołowa 4 in Łódź, Poland. The firm serves individual consumers and small-to-medium businesses in the Łódź region, offering a portfolio that bundles hardware resale (desktops, laptops, monitors, printers), licensed software resale (Microsoft, Kaspersky Lab, and educational software under AER certification), and post-warranty repair and IT support. For regional business clients, it also provides ongoing maintenance contracts covering hardware, software, internet connectivity, and office equipment.

The company's technical offering includes two distinct service lines beyond retail. First, a network design and installation practice claims dozens of successful deployments and is anchored by a Certified Novell Engineer on staff. Second, a web application development practice builds custom applications across categories — content management systems (CMS), customer relationship management (CRM), e-learning, project management, e-commerce, social portals, and intranets — offered as separate bespoke builds rather than as a unified platform. Partnerships with Intel, Microsoft, Kaspersky Lab, and EVER Power Systems supply the resale pipeline.

Commercially, KOMEX operates a sales-led, direct-to-customer model through its single physical office, with installment payment ("raty") options available on hardware purchases. It is organized as a Polish general partnership (Sp. j.), with two named personnel — Andrzej Szadowiak (hardware/software consulting, sales, network specialist) and Piotr Rogalski (IT specialist) — and no disclosed external investors, funding, or parent entity. Operating geography is restricted to the Łódź Voivodeship.

Name

KOMEX

Legal name

KOMEX Sp. j.

Website

https://komex.com.pl

Company type

Private

Operating status

Operating

Short description

KOMEX Sp. j. is a Łódź-based, family-operated Polish IT firm that sells computer hardware and software, provides post-warranty repair and IT support, designs computer networks, and builds custom web applications (CMS, CRM, e-learning, e-commerce, intranet) for individual customers and regional SMBs.

Ownership category

akta.pro rank

Headquarters

HQ city

Lodz

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Computer Hardware Sales: Sales of computers, laptops, monitors, printers, and related computer equipment to individual and business customers
2. Software Sales: Sales of software including licensed products through partnerships with Microsoft, Kaspersky Lab, and others. Includes educational versions via AER certification
3. IT Services and Maintenance: Post-warranty computer service, hardware troubleshooting, software support, internet connection support, office equipment maintenance for regional business clients
4. Network Implementation Services: Design and execution of computer network installations for business clients
5. Web Application Development: Building custom web applications including content management systems, CRM, e-learning, project management, e-commerce, and intranet systems

Go-to-market motion1 record

Distribution channels1 record

Core offering

KOMEX sells computer hardware (PCs, laptops, monitors, printers) and licensed software to individual customers and SMBs, runs a post-warranty computer repair service, designs and implements computer networks, develops custom web applications (CMS, CRM, e-learning, project management, e-commerce, social portals, intranet), and provides ongoing IT support, equipment maintenance, and data-confidentiality services to regional businesses in the Łódź area.

Product overview

KOMEX is an IT services company offering a portfolio of products and services for individual and small-to-medium business customers. The core offering combines hardware and software sales with IT support services, while a separate division focuses on web application development. The web applications span multiple categories including Content Management Systems (CMS), Customer Relationship Management (CRM), E-learning, Project Management, E-commerce, Social Networking, and Intranet Systems — each offered as a separate product line rather than as modules of a unified platform. Additional services include post-warranty computer repair, network design and implementation, and ongoing IT outsourcing for regional business clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Computer Hardware Sales (PCs, laptops, monitors, printers) Sale of desktop computers, laptops, monitors, printers, and related computer equipment to individual retail customers and small/medium businesses in the Łódź region, with installment payment (raty) options available.
• Software Sales (licensed products from Microsoft, Kaspersky Lab, etc., plus AER-authorized educational versions) Resale of licensed software products (including operating systems and security software) sourced through partnerships with Microsoft, Kaspersky Lab, and others, with authorization to sell educational versions of software under AER certification.
• Post-warranty Computer Service (Serwis pogwarancyjny) Post-warranty computer repair and maintenance services covering hardware troubleshooting, software issues, and internet connectivity problems for individual and business customers.
• Computer Network Design and Installation Design and implementation of computer networks for business clients, led by in-house Certified Novell Engineer expertise and supported by a track record of dozens of successful deployments.
• Custom Web Application Development (CMS, CRM, e-learning, project management, e-commerce, social portals, intranet) Bespoke development of web applications supporting business processes, including content management systems, customer relationship management, e-learning, project management, e-commerce, social networking applications, and intranet systems, delivered to business clients.
• Ongoing IT Support and Office Equipment Maintenance (Opieka informatyczna) Long-term IT partnership for regional business clients covering ongoing maintenance of computer hardware and software, office equipment servicing, and assurance of data confidentiality and security.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves1 record

Expansion highlights2 records

Regional players

• Senetic: Polish IT distributor and B2B IT solutions provider specializing in servers, networking, and enterprise software. Comparable to KOMEX in network design and business-IT services orientation, though focused on larger enterprise and B2B customers across Poland.
• AB S.A. (AB Grupa): Polish IT value-added distributor offering hardware, software, and IT services to resellers and SMBs. Comparable to KOMEX in serving SMB customers with bundled hardware-software-service solutions, though operating as a much larger distribution platform.

Direct peers

• Proline: Polish IT retailer and integrator selling computers, laptops, and components with custom configuration and SMB services. Comparable to KOMEX in core product offering and SMB customer base, though stronger in custom-built systems.
• x-kom: Major Polish consumer and SMB IT retailer selling computers, laptops, peripherals, and software with installation and support services. Directly comparable to KOMEX's hardware/software retail and basic IT services motion, but operating at significantly larger scale and broader geographic reach.
• Komputronik: Polish IT retailer and integrator offering PCs, laptops, software, and IT services for individuals and businesses. Comparable to KOMEX in product breadth (hardware + software + services) and SMB customer focus, though national in scope.
• Morele.net: One of Poland's largest online IT and consumer electronics retailers, selling computers, peripherals, and software. Comparable to KOMEX in core product category and SMB/prosumer target market, but with a national e-commerce-led GTM motion.

Broad incumbents

• Media Expert: Major Polish consumer electronics retailer with a substantial computer, laptop, and peripheral assortment. Comparable to KOMEX in retailing IT equipment to individuals and SMBs, but operating as a national big-box chain rather than a local service-oriented shop.
• RTV Euro AGD: Large Polish consumer electronics and home appliance retailer with an IT/computing product line. Comparable to KOMEX in retailing IT hardware to individuals and small businesses, though with a much broader non-IT product assortment.
• ALSO Polska: Polish arm of ALSO Group, a major European IT distributor providing hardware, software, and cloud/IT services. Comparable to KOMEX in offering IT services and reselling licensed software, but operating at wholesale/distributor scale rather than retail/SMB direct.
• Ingram Micro Polska: Polish arm of global IT distributor Ingram Micro, providing hardware, software, and IT services to resellers and SMBs. Comparable to KOMEX in the licensed software resale and IT services bundle, though serving the channel rather than end customers directly.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KOMEX