New Kent County

What New Kent County does

New Kent County is a county government and political subdivision of the Commonwealth of Virginia, established in 1654 and serving an estimated 23,000–25,000 residents in Virginia, USA. The county delivers a comprehensive suite of public services including property tax administration, public safety (Sheriff's Office, Fire-Rescue), public utilities (water and sewer), parks and recreation, planning and zoning, permitting, social services, voter registration, and economic development. It is administered by an elected Board of Supervisors and operates through multiple internal departments, including the Commissioner of Revenue, Treasurer, County Attorney, and Public Utilities, along with specialized entities such as the Economic Development Authority and the Farms of New Kent Community Development Authority.

The county's core technology platform is its official website built on the CivicPlus content management system, which integrates online payments, FOIA/public records requests, agenda management (NovusAgenda and PeakAgenda), GIS-based mapping services (ArcGIS applications and the upcoming CivQuest Atlas platform), the New Kent ALERT emergency notification system (powered by Everbridge), and CivicRec for recreational program registration. The county's compliance posture includes WCAG 2.0 accessibility standards and Section 508 compliance. Distribution is multi-channel, combining physical offices at the County Administration Building, the DMV Select partnership with the Virginia DMV, the Bay Transit Microtransit Service launched in April 2026, and digital platforms (website, email alerts, social media, live-streamed public meetings).

Revenue is generated through real estate and personal property taxes set annually by the Board of Supervisors, business license fees and business property taxes, meals and consumer taxes, utility service charges for water and sewer, building and other permits, DMV Select transaction fees, state allocations, and federal grants. The county's customer base is horizontally distributed across residents, local businesses, developers/builders, and visitors, with no material single-customer concentration. Notable recent strategic activity includes the announcement of Amazon's planned 1 million square foot distribution center at the Exit 211 interchange along I-64, ongoing fiber broadband expansion with Cox Communications, the launch of Bay Transit Microtransit Service in partnership with Bay Aging and Virginia DRPT, the upcoming launch of CivQuest Atlas, and the FY27 Budget and Capital Improvement Plan process.

Name

New Kent County

Legal name

New Kent County, Virginia

Website

https://newkent-va.us

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

New Kent County is a Virginia county government providing property tax administration, public safety, utilities, permitting, and recreation services to approximately 23,000–25,000 residents and local businesses through physical offices and digital platforms.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512), Administration of Environmental Quality Programs (9241), Administration of Air and Water Resource and Solid Waste Management Programs (924110)

SIC

Water Supply (4941)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

Keywords

• Local government services
• Property tax administration
• Public utilities services
• Land use planning
• Emergency notification systems

Headquarters

HQ city

New Kent

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Real estate and personal property taxes constitute major revenue sources. The Board of Supervisors sets tax rates and due dates annually.
2. Business Licenses and Taxes: Business property taxes, business license fees, meals tax, and consumer taxes collected by the Commissioner of the Revenue
3. Utility Services: Water and sewer services billed to residents and businesses through Public Utilities department
4. Permits and Fees: Building permits, commercial permits, residential permits, and various administrative fees
5. DMV Select Services: State DMV services offered locally through DMV Select office

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

New Kent County is a local government entity providing public administration services to its residents, businesses, and visitors. Its core offerings include property tax assessment and collection, vehicle registration through DMV Select, water and sewer utility services, parks and recreation programs, planning and zoning administration, public safety (Sheriff and Fire-Rescue), and a microtransit service.

Product overview

New Kent County's official website is a comprehensive civic engagement platform built on the CivicPlus Content Management System. The core offering is the county website itself, which integrates multiple online services including the CivQuest Atlas mapping platform, online tax and utility payment systems, emergency alert notifications (New Kent ALERT), GIS mapping services, public meeting management (NovusAgenda/PeakAgenda), FOIA request processing, and recreational program registration (CivicRec). The platform serves as the primary digital channel for residents to access government services, pay taxes and utilities, view property information, receive emergency notifications, and participate in civic processes.

Differentiator

Problem solved

Functional benefit

Products and services

• DMV Select Services Provides vehicle registration, titling, license plate issuance, and other DMV-related transactions as a satellite DMV service for county residents and businesses.
• Water and Sewer Utility Services Provides water and sewer service connections, billing, and maintenance to residential and commercial customers in the county's service area.
• Parks and Recreation Programs Operates county parks and recreation facilities and programs available to residents and visitors, including athletic and leisure activities.
• Bay Transit Microtransit Service Newly launched microtransit public transportation service available to county residents and visitors, providing flexible on-demand transit options.
• Property Tax Administration Administers real estate and personal property tax assessment, billing, and collection for the county, including online bill payment.
• Planning, Zoning, and Building Permits Issues zoning approvals, building permits, site plan reviews, subdivision reviews, and inspection services for property owners, developers, and builders.
• Public Safety Services Provides Sheriff, Fire-Rescue, and emergency management services to county residents, businesses, and visitors, including 911 response.

Quantifiable outcome

• Amazon distribution center to create jobs and economic activity
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Amazon.com, Inc.minorOthers · 16 June 2026Amazon intends to expand operations to New Kent at exit 211 interchange along I-64, constructing a 1 million square foot distribution center to serve other Amazon facilities.
• Bay AgingcoreStrategic or Co-development Partner · 21 April 2026Bay Aging, in partnership with New Kent County and the Virginia Department of Rail and Public Transportation (DRPT), launched Bay Transit Microtransit Service in New Kent, expanding affordable on-demand transportation options for residents.
• Virginia Department of Rail and Public Transportation (DRPT)coreStrategic or Co-development PartnerState agency partnership for Bay Transit Microtransit Service providing on-demand public transportation in New Kent County.
• Virginia Department of Motor Vehicles (DMV)coreChannel Partner/ Reseller/ DistributorDMV Select program allows residents to access state DMV services locally, including vehicle registration, titles, and related transactions.
• Cox CommunicationscoreTechnology or IntegrationFiber broadband expansion project with Cox Communications; monthly construction progress reports published documenting expansion efforts across the county.
• CivicPluscoreTechnology or IntegrationCounty website built on CivicPlus content management system, providing website hosting, agenda management, and digital government services.
• New Kent/Charles City Children's Services Act (CSA)minorOthersJoint department with Charles City County for Children's Services Act programs, recognized with State Executive Council Excellence in CSA Award.
• Henrico Area Mental Health & Developmental ServicesminorOthersRegional partnership through the Middle Peninsula planning region for mental health and developmental services.
• Virginia Cooperative ExtensionminorStrategic or Co-development PartnerCooperative extension services providing agricultural, environmental, and community development programs to county residents.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Chesterfield County, Virginia: Chesterfield County is a large Virginia county government serving the greater Richmond region. It provides overlapping services (tax collection, public utilities, planning, parks) at significantly larger scale, making it a relevant broader-incumbent reference for Virginia county governance.
• Henrico County, Virginia: Henrico County is a much larger neighboring Virginia county that delivers a comprehensive set of county government services at scale. It is comparable as a broader incumbent in the same Virginia local government ecosystem, with overlap in services but significantly larger resource base.

Direct peers

• Powhatan County, Virginia: Powhatan County is a small Virginia county west of Richmond with comparable population and rural-suburban transition profile. It delivers similar local government services and serves as a near-direct demographic and operational peer to New Kent County.
• York County, Virginia: York County is a similarly sized Virginia county on the Historic Triangle peninsula. It delivers a directly comparable set of local services (taxation, public utilities, planning, recreation) and is the parent county from which New Kent was formed in 1654, sharing a similar governance structure.
• James City County, Virginia: James City County is a Virginia county government of comparable size and structure serving residents in the greater Williamsburg area. It offers the same menu of local government services - property taxes, public utilities, planning, public safety, parks and recreation - and faces similar mid-size Virginia county governance dynamics.
• Goochland County, Virginia: Goochland County is a small Virginia county west of Richmond with a similar population size and service portfolio. It is a directly comparable peer in terms of county government structure, tax base, and operational scale.
• Hanover County, Virginia: Hanover County is a larger but still comparable Virginia county located north of Richmond. It operates the same range of county services and faces similar commuter-belt growth dynamics, providing a useful peer reference for scaled-up county governance in Virginia.
• Charles City County, Virginia: Charles City County is a small Virginia county that operates a joint Children's Services Act department with New Kent County. It shares the same rural-adjacent Virginia county government profile and the same economic development challenges, making it a directly comparable peer.
• Gloucester County, Virginia: Gloucester County is a Middle Peninsula Virginia county with similar population scale and a comparable service mix including public utilities, public safety, parks and recreation, and economic development. It is a strong direct peer for operational benchmarking.
• King William County, Virginia: King William County is a small neighboring Virginia county with comparable population, service portfolio, and rural-suburban character. It operates the same county government functions and shares regional economic dynamics with New Kent County.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nkcounty
• YouTubeyoutube.com/c/newkentcountyva
• Facebookfacebook.com/newkentcountyva
• Instagraminstagram.com/newkentcountyva

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Kent County