Arisco

What Arisco does

Arisco Sp. z o.o. is a privately held Polish software vendor founded in 1989 and headquartered in Łódź, specializing in IT systems for Polish public administration, local government units (gminas, starostwa, urzędy), social welfare facilities (DPS, ŚDS, WTZ), and to a lesser extent private-sector entities. The company sells a platform-plus-modules product suite organized into five packages: Administracja (anchored by the FK financial-accounting system and HR/payroll modules), Ochrona Środowiska (anchored by GOMiG, a municipal waste management system deployed across 600+ Polish cities and gminas), Pomoc Społeczna (anchored by SODARIS for residential care facilities and DOM for resident billing), Obieg Dokumentów (anchored by ZODA, a document circulation and archiving system with API integration to Poland's Central Contract Registry CRU JSFP), and Oprogramowanie Dedykowane (public procurement planning, catering, and association records). The technology stack is a client-server architecture built on Firebird 3.0 and developed in Delphi Tokyo, deployed as licensed on-premise software rather than a cloud SaaS model.

The business model combines one-time software licensing with training and implementation services and ongoing maintenance revenue, supported by a Karta Stałego Klienta (Permanent Client Card) program under which customers voluntarily pay for updates. Go-to-market is direct enterprise sales via a named account team, augmented by free educational webinars on each major product line and freemium demo distribution. Pricing is not publicly disclosed. Distribution is single-country (Poland), with no disclosed subsidiaries, parent company, or external funding.

Customer outcomes are documented through support operations rather than marketing claims: across 54,099 support tickets the company reports a 98.5% resolution rate, a 15-minute average resolution time, a 42.4-minute average response time, and 85% of tickets resolved within 8 hours. Recent strategic activity in 2026 has concentrated on regulatory compliance integrations—EZD RP document exchange, EU Pay Transparency Directive support in the Kadry HR module, and a new Moduł LEKI (Medications Module) for SODARIS that connects to Poland's RPL medicinal products registry—indicating a defensive positioning around mandatory Polish and EU municipal reporting requirements rather than growth into adjacent verticals or geographies.

Name

Arisco

Legal name

ARISCO Sp. z o.o.

Website

https://arisco.pl

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Arisco Sp. z o.o. is a privately held Polish software vendor founded in 1989 that provides on-premise financial, waste management, social welfare, and document-circulation systems to Polish municipalities and care facilities, with no disclosed external funding or geographic expansion beyond Poland.

Ownership category

akta.pro rank

Product category

Public Administration Software

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• Public administration software
• Municipal waste management
• Social welfare systems
• Financial accounting software
• Document management systems

Headquarters

HQ city

Lodz

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing and Updates: Sale of proprietary software solutions with ongoing updates. System Karty Stalego Klienta (Permanent Client Card) based on voluntary payments for software updates, demonstrating customer-centric partnership approach.
2. Training and Implementation Services: Training services for software implementation and usage. Professional services for system deployment.

Pricing tiers

Go-to-market motion3 records

Distribution channels1 record

Marketing channels6 records

Core offering

Arisco develops and licenses proprietary on-premise software for Polish public administration units, local governments, and care facilities. The portfolio covers financial accounting, HR and payroll, document circulation, municipal waste management, and social welfare facility management, packaged across five platforms: Administracja, Ochrona Środowiska, Pomoc Społeczna, Obieg Dokumentów, and Oprogramowanie Dedykowane. Products are sold as licensed software with training, implementation, and ongoing technical support services.

Product overview

Arisco is a Polish software company founded in 1989, providing comprehensive IT solutions for public administration, local government, and business sectors. The product portfolio operates as a platform-plus-modules architecture organized into five main packages: (1) Administracja (Administration) built around FK Finansowo-Księgowy as the core financial accounting system with numerous modules for payroll, HR, equipment, fixed assets, warehouse, cash register, sales, and BIP; (2) Ochrona Środowiska (Environmental Protection) anchored by GOMiG-Odpady as a comprehensive municipal waste management system with multiple functional modules (basic, billing, selective collection, containers, integrator, PSZOK, GIS, liquid waste control, etc.); (3) Pomoc Społeczna (Social Welfare) centered on SODARIS as the flagship residential care management system for DPS facilities, with DOM as a predecessor system, plus ŚDS for day care centers and WTZ for occupational therapy workshops; (4) Obieg Dokumentów (Document Circulation) featuring ZODA as the document management and archiving system with a Rejestr Umów (Contracts Register) module connected via API to the Centralny Rejestr Umów JSFP, plus ADOK for electronic documents and ARCHIWUM ZAKŁADOWE for institutional archives; (5) Oprogramowanie Dedykowane (Dedicated Software) including PZP for public procurement planning, DIETY for institutional catering, and RESTO for association management. The company uses a client-server architecture with Firebird 3.0 database and Delphi development environment.

Differentiator

Problem solved

Functional benefit

Brands

• SODARIS: Software system for social welfare facilities, including care homes (DPS), community self-help centers (ŚDS), and occupational therapy workshops (WTZ).
• ZODA
• GOMiG
• DOM
• FK
• ADOK

Products and services

• FK (Finansowo-Księgowy) Core financial and accounting software for Polish public administration and budget entities, handling general ledger, financial records, and statutory financial reporting for gminas, starostwa, and urzędy.
• SODARIS Comprehensive social welfare information system for Polish residential care facilities (DPS — Domy Pomocy Społecznej), managing resident records, billing, care documentation, and medication management through its Moduł LEKI module with RPL integration.
• GOMiG-Odpady Comprehensive waste management system for Polish municipalities covering statutory obligations under the amended Act on Maintenance of Cleanliness and Order in Communes, including declarations, fee calculations, PSZOK (waste collection point) operations, selective collection, and subsidies register.
• ZODA Document circulation management and archiving system for Polish public sector with a Contracts Register module integrated via API to the Centralny Rejestr Umów (CRU JSFP) for publication of public-sector contract data.
• DOM Resident records and billing system for Polish Social Welfare Homes (Domy Pomocy Społecznej / DPS), predecessor to SODARIS, handling resident documentation and fee settlement.
• ŚDS — Środowiskowe Domy Samopomocy Program for Polish Community Self-Help Houses (ŚDS) managing day-care participants, activities, and program records for community-based social welfare services.
• WTZ — Warsztaty Terapii Zajęciowej Program for Polish Occupational Therapy Workshops (WTZ) managing workshop participants, therapy activities, and program administration for occupational therapy services.
• PZP — Planowanie Zamówień Publicznych Public procurement planning software for Polish public sector entities to plan, manage, and document public procurement processes in compliance with Polish procurement law.
• DIETY Collective feeding and meal management system for institutional catering in Polish public sector entities such as schools, social care facilities, and government canteens.
• RESTO Association records management system for Polish associations, tracking members, activities, and organizational administration.
• Moduł LEKI (Medications Module) for SODARIS Standalone medications module for the SODARIS social welfare system, managing medical prescriptions, medication receipts and issuances with barcode/DataMatrix reader support, and RPL database integration for medicinal product information in Polish care facilities.

Quantifiable outcome

• 98.5% ticket resolution success rate from 54,099 total tickets
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and planned.

• NASK (Naukowa i Akademicka Sieć Komputerowa)coreStrategic or Co-development Partner · 9 June 2026Arisco participated in NASK-organized conference 'Upowszechnianie EZD – nowe oblicze e-administracji' on EZD RP system integration. NASK is the national research institute managing government IT infrastructure including EZD RP standards.
• SIDAScoreTechnology or IntegrationFully functional and deployed integration between GOMiG waste management system and SIDAS government system.
• e-instytucjacoreTechnology or IntegrationFully functional and deployed integration between GOMiG and e-instytucja platform.
• FINNplannedTechnology or IntegrationPlanned integration between GOMiG system and FINN government financial system.
• U.I. Info-System (EPODATKI)coreTechnology or IntegrationModuł Integracji z EPODATKI developed in cooperation with U.I. Info-System from Legionowo. Enables data exchange regarding waste fee calculations and supports e-declarations. Company website: groszek.pl

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Rekord SI: Polish software vendor focused on ERP, HR/payroll and municipal administration software, directly overlapping with Arisco's FK and Płace/Kadry product lines for Polish budget entities.
• Enova (Infor): Polish-origin ERP, HR and payroll platform now under Infor, widely sold to SMBs and budget entities in Poland and directly competing with Arisco's FK / Płace / Kadry suite.
• Streamsoft: Polish mid-market ERP and document-management vendor (Streamsoft ERP/Verto) serving Polish SMBs and budget entities, comparable to Arisco in selling integrated finance and document modules to local administration.
• Quantum Software (Sage partner in Poland): Polish ERP/accounting software publisher and Sage distributor that sells financial-accounting and HR solutions to Polish SMBs and public-sector-adjacent entities, directly competing with Arisco FK.
• Softlab: Polish ERP and accounting software house offering finance, HR and document solutions to public and private entities, positioning it as a direct domestic peer to Arisco's administration software family.

Broad incumbents

• Sage Group: Global ERP/accounting software publisher with deep local-government and SMB deployments through its Polish channel; competes with Arisco's FK and Płace modules as a broader international incumbent.
• Comarch: Major Polish and European software house with dedicated public-sector and ERP product lines targeting municipalities, sharing Arisco's Polish public-administration customer base as a much broader incumbent.
• Asseco Poland: One of the largest Polish IT groups with public-sector, ERP and municipal software offerings; competes with Arisco across multiple local-government domains as a much larger generalist incumbent.
• SAP SE: Global enterprise-software leader with established public-sector and municipal ERP offerings (S/4HANA Public Sector) that competes with Arisco at the larger end of Polish local government tenders.

Regional players

• ZETO (network of Polish IT cooperatives): Network of Polish IT cooperatives (e.g. ZETO Łódź, ZETO Koszalin) that historically supply accounting, HR and public-sector software across regions; ZETO Koszalin is even an Arisco integration partner, indicating direct competition for the same Polish municipalities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCxpxKpdk3HeuKISWO_4X2hA
• Facebookfacebook.com/ariscopl
• LinkedInlinkedin.com/company/arisco-sp-z-o-o

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arisco