Informatica, Servicos & Consultadoria

What Informatica, Servicos & Consultadoria does

INSC – Informática, Serviços & Consultadoria LDA is a founder-owned Portuguese IT services and consulting firm headquartered in Funchal, Madeira, founded on 29 May 1992 by Filipe Correia and Lino Nóbrega. The company operates primarily in the Autonomous Region of Madeira as a market-leading reseller, implementer, and support partner for PRIMAVERA and Sage ERP platforms, while also distributing complementary hardware and security software from Microsoft, Fujitsu, HP, Lenovo, ESET, WatchGuard, and Veeam. Its customer base spans public administration, civil construction, accounting firms, hospitality and retail, manufacturing, and SMBs, with named clients including Grupo Cardoso, J. FARIA & FILHOS, JHMC Group, and Globalfisco Management.

The company has built a small proprietary product portfolio on top of its ERP partnerships: Business Navigator (a mobile application providing real-time PRIMAVERA ERP data access for logistics, commercial, and financial processes), HDesk (a project and incident workflow tool), WeDo Logistics (a real-time warehouse management solution integrated with customer ERP), OXEN Security (an integrated backup and network-monitoring service offered under a renting model), and INSC Backup. These are sold alongside Sage-branded software (Sage 50cloud, 100cloud, X3, XRT, One, HR, GesRestII) resold through the company's own e-commerce portal at sage.insc.pt.

INSC's revenue model combines custom-quoted professional IT consulting services, proprietary software subscriptions, hardware and third-party software resale, and recurring managed-services revenue (OXEN Security, INSC Backup). Distribution is anchored on direct enterprise field sales in Madeira, supported by inside sales for SMB and mid-market customers, the Sage e-commerce portal, specialised training programmes, and regional event participation (Expomadeira, Building the Future). The company has approximately 15-20 staff, holds PME Líder'22 status from IAPMEI, and received the PRIMAVERA Achievement Award 2020; no external institutional funding has been disclosed.

Name

Informatica, Servicos & Consultadoria

Legal name

INSC – Informática, Serviços & Consultadoria LDA

Website

https://insc.pt

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

INSC is a founder-owned Portuguese IT services and consulting firm in Funchal, Madeira, reselling and implementing PRIMAVERA and Sage ERP platforms for regional public administration, construction, accounting, hospitality, and SMB customers, with a small proprietary software portfolio layered on top.

Ownership category

akta.pro rank

Product category

IT Consulting and ERP Implementation Services

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industry

Risk Management (ERM), Operational Risk & Business Continuity (BPAEAPAJ)

Keywords

• ERP implementation services
• IT consulting solutions
• Business management software
• Cybersecurity managed services
• Hardware infrastructure supply

Headquarters

HQ city

Funchal

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Professional IT Consulting Services: INSC provides customised IT consulting and support services adapted to the size and business sector of each client, including ERP implementation, digital transformation advisory, and systems integration.
2. Proprietary Software Subscriptions (Business Navigator, HDesk, WeDo Logistics): INSC develops and sells its own software solutions (Business Navigator, HDesk, WeDo Logistics) which are available via subscription, generating recurring revenue.
3. Systems & Infrastructure (Hardware & Software Sales): INSC resells computer equipment, networking hardware, peripherals, and structured cabling, along with third-party software (Sage, PRIMAVERA, etc.), generating one-time and recurring revenue.
4. Backup & Cybersecurity Managed Services (OXEN Security): OXEN Security is offered via a renting model for equipment and maintenance services, providing recurring managed services revenue with monthly or annual subscriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

INSC provides IT consulting, ERP implementation and integration (primarily PRIMAVERA and Sage), managed cybersecurity and backup services, and proprietary business software (Business Navigator, HDesk, WeDo Logistics, OXEN Security, INSC Backup) to businesses in Madeira. It also resells third-party hardware and software, and delivers certified training and ongoing technical support.

Product overview

INSC offers a portfolio of proprietary and third-party IT solutions. Its core proprietary products include Business Navigator (mobile ERP access app), HDesk (project and incident management), WeDo Logistics (warehouse management), INSC Backup (backup/disaster recovery), and OXEN Security (security monitoring). The company also resells Sage business management software (Sage 50cloud, Sage 100cloud, Sage X3, Sage XRT, Sage One, Sage HR, Sage GesRestII, Sage for Accountants), Eticadata's Autogest Oficinas, and Promethean interactive education panels. Products are positioned for Madeira Island businesses in sectors including public administration, construction, accounting, hospitality, retail, and services.

Differentiator

Problem solved

Functional benefit

Brands

• Business Navigator: Mobile application that combines all ERP PRIMAVERA real-time business data into a single platform, providing information for complete business overview and decision-making.
• HDesk
• WeDo Logistics
• OXEN Security

Products and services

• Business Navigator Mobile application that integrates PRIMAVERA ERP real-time business data into a single platform, providing access to logistical, commercial, and financial processes including suppliers, clients, inventory, purchases, sales, current accounts, and cash-flow. Enables process creation and approval workflows for SMB and mid-market clients in Madeira.
• HDesk INSC-developed project and task planning, monitoring, and scheduling tool for service providers. Manages the complete incident resolution workflow from creation to billing or contract deductions, with real-time interaction among customers, suppliers, and technicians.
• WeDo Logistics Logistics solution that streamlines receiving, picking, and inventory processes in real time on an ERP-integrated platform. Reduces reception and shipping errors, supports inventory taking during normal business operations, and increases agility in order processing.
• INSC Backup Specialised backup management and support service for both physical and cloud storage, adapted to business size. Includes installation, management, support, continuous real-time backup, and disaster recovery capabilities.
• OXEN Security INSC's integrated security solution combining backup, network monitoring, and equipment monitoring. Features proactive automatic response to alert states, real-time protection, continuous backup, and renting options for equipment and maintenance services.
• Autogest Oficinas Garage management solution from Eticadata Software that optimises workshop operations from check-in to vehicle delivery, increases staff productivity, manages stocks, parts, costs, and improves customer satisfaction. Distributed by INSC to Madeira clients.
• Sage Software Products (Sage 50cloud, Sage 100cloud, Sage X3, Sage XRT, Sage One, Sage HR, Sage GesRestII, Sage for Accountants) Sage ERP and business management software offered through INSC's Sage-branded portal (sage.insc.pt), including Sage 50cloud (billing, stocks, treasury with Microsoft 365 integration), Sage 100cloud (ERP for medium enterprises), Sage X3 (international ERP), Sage XRT (treasury management), Sage One (online invoicing), Sage HR (human resources), Sage GesRestII (restaurant invoicing), and Sage for Accountants. Sold to small and mid-market businesses in Madeira.
• Professional IT Consulting Services Customised IT consulting and support services adapted to the size and business sector of each client, including ERP implementation, digital transformation advisory, and systems integration. Provided to businesses across Madeira.
• Digital Marketing Services Digital marketing services for clients including social media marketing, online presence management, and diagnostic analysis for organisations transitioning to digital.
• Certified Training Services Specialised training delivered online and in-person for businesses, customised to each company's needs and availability, covering software solutions and professional development.
• IT Systems and Infrastructure (Hardware Resale) Resale of computer equipment, networking hardware, peripherals, and structured cabling from technology partners including HP, Lenovo, Fujitsu, D-Link, QNAP, Zebra, and Crucial, with installation and integration services.

Quantifiable outcome

• INSC was awarded PME Líder'22 by IAPMEI, recognising superior performance and risk profile among Portuguese SMEs.
• +1 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• PRIMAVERA (BSP Software)coreTechnology or IntegrationPRIMAVERA is INSC's flagship management software partnership. INSC has maintained a near-30-year partnership with PRIMAVERA, receiving annual recognition from PRIMAVERA from 2012 to the present. INSC provides PRIMAVERA ERP implementation, integration, consulting, and support services to clients in Madeira. In 2020, INSC received the PRIMAVERA Achievement Award, reflecting exceptional service quality and customer commitment.
• SagecoreTechnology or IntegrationINSC is a certified Sage Partner, reselling and implementing Sage software products including Sage One, Sage 50cloud, Sage 100cloud, Sage X3, and Sage XRT. INSC operates a dedicated Sage-branded portal (sage.insc.pt) and provides implementation and support services for Sage solutions targeting small and mid-market businesses.
• MicrosoftcoreTechnology or IntegrationINSC is a technology partner offering Microsoft solutions integrated with its IT services, including Microsoft 365 integration with Sage products and participation in Microsoft-sponsored events such as Building the Future.
• GrenkeminorOthersBusiness partner providing equipment leasing and financing services, listed on INSC's success factors page.
• Liqui.dominorOthersBusiness partner listed on INSC's success factors page.
• SteelcaseminorOthersOffice furniture and workspace solutions partner. INSC partnered with Steelcase for furnishing innovative learning spaces (e.g., Santander X room), listed on INSC's success factors page.
• Cluster TIC (TIC Cluster Madeira)minorStrategic or Co-development PartnerINSC participated in the TIC Cluster (TIC Cluster Madeira) at Expomadeira 2019, a grouping of Madeiran IT companies uniting resources and technologies to develop integrated and innovative solutions.

Scale indicators5 records

Recent moves8 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCql1AETSbGizQgGI0Tqux-A
• Facebookfacebook.com/insc.lda
• LinkedInlinkedin.com/company/insclda
• Xx.com/inscmarketing

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Informatica, Servicos & Consultadoria