IT SOLUTION

What IT SOLUTION does

IT SOLUTION (株式会社 IT SOLUTION) is a privately held Japanese software vendor founded in October 2000 and incorporated in August 2003, headquartered in Mita, Minato-ku, Tokyo. The company develops and sells the IT-POS suite, a real-time, internet-connected POS and enterprise management system targeted at Japanese multi-store retailers, optical shops, ryokans/hotels, restaurants, and resale businesses. Its flagship products include the IT-POS Core Business System (integrated HQ-side procurement, sales, inventory, customer, and billing) and the IT-POS Store Management System (in-store POS), supplemented by specialized modules for real-time dashboards, WEB e-commerce, lodging management, WEB reservations, mobile POS, order entry, self-ordering, and purchase/resale workflows (12+ products in total).

The underlying technology is a cloud-based, real-time architecture that synchronizes HQ and store data through a central server, with offline backup during internet outages and multi-platform support for Macintosh and Windows. The system supports vertical-specific integrations such as MEGANET for optical lens ordering, multi-rate tax-free accounting, and EDI for parts manufacturers. IT SOLUTION monetizes primarily through a subscription ASP model priced at ¥30,000/month per location (separate pricing for eyeglass and multi-store packages), supplemented by one-time perpetual licenses starting at ¥998,000, per-employee time-and-attendance fees (¥200/employee/month), and custom development/consulting engagements lasting 3–9 months. The company distributes through direct sales supported by trade show participation (RETAILTECH JAPAN, iOFT, HOTERES JAPAN), and reports 200+ stores and 2,000+ terminals in operation across customers such as Washi Optical (75 stores), Watashi no Heya Living (57 stores), and CouCou (33 stores). Its operating geography is Japan only.

Name

IT SOLUTION

Legal name

株式会社 IT SOLUTION

Website

https://it-solution.jp

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

IT SOLUTION (株式会社 IT SOLUTION) is a Japanese software vendor providing the IT-POS real-time POS and enterprise management suite for multi-store retail, optical, hospitality, and food-service businesses across Japan.

Ownership category

akta.pro rank

Product category

Retail POS and Enterprise Management Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD), Point-of-Sale (POS) & On-Property Commerce (THALACAI)

Keywords

• Real-time POS systems
• Multi-store retail management
• Hospitality reservation software
• Optical shop management
• ASP cloud POS

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. IT-POS Multi-store Management ASP Service: Monthly subscription service for multi-store POS management including all functions: budget performance management, ordering/purchasing management, sales management, store management (POS), customer management, payment/accounts receivable management. All version upgrades are provided free of charge.
2. IT-POS Optical Shop Management ASP: Monthly subscription for optical shop management system using iPad, including customer management, sales analysis, tax-free accounting, and MEGANET integration.
3. IT-POS Light (One-time License): One-time perpetual license for smaller businesses starting from 1 store, with essential POS functions selected from the multi-store management system.
4. IT-POS Time Attendance Management ASP: Monthly subscription for time attendance management system that supports irregular shift work, priced at 200 yen per employee per month.
5. Custom Development and Consulting: System consulting and custom development services for implementing IT-POS systems tailored to specific business operations, including upstream process design and functional expansion.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

IT SOLUTION develops and sells the IT-POS series, an internet-connected real-time POS and enterprise management system that integrates purchasing, sales, inventory, customer, and store operations for multi-store retailers, optical shops, and hospitality businesses. The systems are offered as cloud-hosted ASP subscription services or as one-time perpetual licenses, using standard computers and broadband to reduce infrastructure cost versus traditional dedicated POS terminals.

Product overview

IT SOLUTION offers the IT-POS series, a unified portfolio of real-time POS and enterprise management systems designed for retail chains, hospitality, and specialized retail. The core products are the IT-POS 基幹業務システム (Core Business System) and the IT-POS 店舗管理システム (Store Management System), which provide the foundational data management layer. These integrate with specialized modules including IT-POS リアルタイムボードシステム (real-time analytics dashboard), IT-POS 宿泊管理システム (lodging management), IT-POS WEB 予約システム (web reservation), IT-POS WEB 通販システム (e-commerce), IT-POS オーダーエントリーシステム (restaurant order entry), IT-POS セルフオーダーシステム (self-ordering), IT-POS モバイルPOSシステム (mobile POS), and IT-POS 買取販売システム (purchase and resale). The company also provides two ASP service variants: IT-POS 眼鏡店管理ASP for eyeglass retailers, and IT-POS 多店舗管理ASP as a cloud-hosted, all-in-one multi-store management package.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-POS Core Business System (IT-POS 基幹業務システム) Headquarters-oriented core business system integrating purchasing, sales/order, billing/receivables, product, inventory, and customer management on a single real-time database accessible globally. Designed for retail chains and multi-store operators that need centralized back-office control.
• IT-POS Store Management System (IT-POS 店舗管理システム) Real-time POS system for retail stores running on standard Macintosh or Windows computers and broadband internet. Manages sales, inventory, and multi-store operations at lower cost than traditional dedicated POS terminals.
• IT-POS Multi-Store Management ASP (IT-POS 多店舗管理ASP) Cloud-hosted ASP version of the multi-store management system offering all-inclusive features (budget performance, ordering, sales, store POS, customer, payment/receivables) on a 30,000 yen/month per-location subscription with free version upgrades and maintenance.
• IT-POS Eyeglass Shop Management ASP (IT-POS 眼鏡店管理ASP) iPad-based specialized POS and management system for eyeglass retailers covering customer service through delivery, with MEGANET lens ordering integration, tax-free sales, welfare accounting, and multi-rate tax support. Offered at 30,000 yen/month per location as an ASP subscription.
• IT-POS Lodging Management System (IT-POS 宿泊管理システム) Integrated hotel and ryokan management system covering reservations and front desk operations, with real-time room status shared across all locations and integration with call center and front desk workflows. Available as one-time perpetual license from 998,000 yen.
• IT-POS Real-Time Board System (IT-POS リアルタイムボードシステム) Real-time dashboard and analytics system that displays sales, inventory, and operational data as charts resembling stock prices, enabling instant decision-making such as issuing purchase orders and changing selling prices directly from the board.
• IT-POS WEB E-Commerce System (IT-POS WEB通販システム) Real-time web e-commerce system linked to the core business system, enabling real-time inventory queries, inventory updates, and order creation with shared online and physical store customer data.
• IT-POS WEB Reservation System (IT-POS WEB予約システム) Real-time web reservation system linked to the lodging management system, registering bookings from the website directly into the system across PC and mobile versions with automatic seasonal menu/rate switching.
• IT-POS Order Entry System (IT-POS オーダーエントリーシステム) Restaurant order entry system using iPod touch or iPhone as terminals, providing low-cost, easy-to-operate order management linked to the store management system with real-time updates.
• IT-POS Self-Ordering System (IT-POS セルフオーダーシステム) iPad-based customer self-ordering system that lets customers place orders directly, reducing staffing costs. Kitchen-side iPads display orders in sequence with cumulative counts for efficient food preparation.
• IT-POS Mobile POS System (IT-POS モバイルPOSシステム) Mobile POS system using iPod or iPhone as the core device, fitted into a chassis with integrated receipt printer, barcode scanner, and magnetic card reader for card payment processing at any location.
• IT-POS Purchase and Sale System (IT-POS 買取販売システム) POS system for retail and resale businesses that manages the complete workflow from purchasing/buying items at the counter to reselling them, including sorting, serial-number tracking, and inventory management.
• IT-POS Time and Attendance Management ASP (IT-POS 勤怠管理ASP) Cloud-based time and attendance management service priced at 200 yen per employee per month, designed for shift-based workplaces such as restaurants and hotels, with cancellable monthly billing.
• IT-POS Light (One-Time Perpetual License) One-time perpetual license edition of the multi-store management system for businesses starting from a single store, with essential POS functions selected from the broader multi-store platform. Starting price 998,000 yen.
• System Consulting and Custom Development Professional services for implementing IT-POS systems tailored to specific business operations, including upstream process design, functional expansion, and custom development projects typically running 3-9 months.

Quantifiable outcome

• 10,000+ daily transactions processed in real-time with single server (33-store deployment)
• +4 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• 提携デザイン会社 (Partner Design Companies)minorStrategic or Co-development PartnerIT SOLUTION partners with design companies for creating WEB pages integrated with the IT-POS system. These design partners provide custom WEB design services for customers using the WEB reservation and e-commerce systems, ensuring visual consistency and functional integration.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Square (Block): Global POS and payments platform with established Japan presence (Square Japan). Overlaps with IT-POS on retail POS, multi-location management, and integrated payments, but offers a much broader SMB ecosystem and significantly larger R&D and capital base.
• Toshiba Tec: Major Japanese POS hardware and software vendor serving retail and hospitality with integrated POS systems, including loyalty, back-office, and store operations. Competes head-to-head with IT-POS in multi-store retail but is a much larger incumbent with proprietary hardware.
• NEC Infrontia (NEC Platforms): Japanese POS and retail IT vendor offering enterprise-grade POS systems, store back-office, and chain management solutions. Comparable to IT-POS in serving multi-store Japanese retailers but with significantly broader portfolio and enterprise customer base.
• Recruit (Airレジ / Airレジ マルチストア): Recruit's Airレジ is a major Japanese cloud POS for SMB retail and F&B, with companion multi-store management via Airレジ マルチストア. Comparable to IT-POS in addressable market and pricing model, but backed by Recruit's massive distribution and ecosystem (Hot Pepper, Gurunavi).

Emerging players

• Resy / Tock (and similar hospitality tech): Hospitality reservation and PMS-adjacent platforms with real-time reservation and front desk workflows. Comparable to IT SOLUTION's Lodging Management System + WEB Reservation System combination for ryokan, hotels, and restaurants.
• Lightspeed POS: Global cloud POS platform with multi-store retail and hospitality modules starting to expand in Japan. Comparable to IT-POS in multi-store management, real-time analytics, and vertical-specific modules, but with global scale and modern API-first architecture.
• Shopify POS: Global commerce platform with POS offering tied to its e-commerce engine. Competes with IT SOLUTION's IT-POS WEB E-Commerce + Store Management integrated offering for retailers building omnichannel in Japan.

Direct peers

• Smaregi (スマレジ): Japanese cloud POS platform serving SMB and multi-store retail with iPad-based POS, multi-store management, and subscription pricing. Directly comparable to IT SOLUTION's IT-POS Multi-Store Management ASP in target market, product model, and Japan-only positioning.
• Ubiregi (ユビレジ): Japanese iPad-based cloud POS for retail and F&B, offering real-time multi-store dashboards and subscription pricing. Comparable to IT-POS in deployment model (iPad/tablet POS, real-time data, subscription), and competes in the same Japanese SMB segment.

Regional players

• STAR (Micronics): Japanese POS and hospitality technology vendor with strong presence in retail and food service POS. Comparable to IT-POS in vertical coverage (retail + hospitality) and Japan-only distribution, with somewhat larger installed base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/it-pos-asp-230277020391266/timeline

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT SOLUTION