Customs Service

What Customs Service does

Customs Service Assessoria Aduaneira is a Brazilian customs brokerage and foreign trade advisory firm headquartered in Santo André, São Paulo, founded in 1996. The company provides integrated import and export services to Brazilian companies engaged in international trade, functioning as a Despachante Aduaneiro (Customs Broker) that handles cargo clearance with customs authorities on behalf of importers and exporters. Its core offerings span Importação (import declaration, tax benefit analysis, clearance across all customs regimes including DRAWBACK and Temporary Admission), Exportação (export documentation, certificates of origin, regulatory registration), Transporte (national and international freight contracting), Assessoria Aduaneira (customs brokerage), and Armazenagem (warehousing at customs facilities).

The underlying technology is a customs brokerage and trade compliance platform integrated with SISCOMEX (Sistema Integrado de Comércio Exterior), Brazil's federal foreign trade system. The firm maintains RADAR authorization with the Receita Federal, enabling electronic registration of import/export operations, and operates across multiple Brazilian customs facility types including airports, maritime/river/lake ports, border crossings, and dry ports. No public APIs, SDKs, or AI capabilities are disclosed; the technical model relies on procedural expertise and direct regulatory system access rather than proprietary software.

The business model is a private, direct service delivery operation with quote-based pricing determined by shipment value, goods type, customs regime, and service scope. Revenue is not publicly disclosed. Customer engagement is conducted via direct office contact, phone, and email from the São Paulo headquarters, with no disclosed intermediary channels, no enterprise SaaS pricing, and no named customer logos. The firm appears to be independently owned with no disclosed parent company, institutional investors, or private equity backing.

Name

Customs Service

Legal name

Customs Service Assessoria Aduaneira

Website

https://customs.com.br

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Customs Service Assessoria Aduaneira is a Brazilian customs brokerage firm founded in 1996, based in Santo André, São Paulo. It provides import/export clearance, freight, warehousing, and customs advisory services to Brazilian companies engaged in international trade, integrating with the SISCOMEX/RADAR government platforms.

Ownership category

akta.pro rank

Product category

Customs Brokerage Services

NAICS

Freight Transportation Arrangement (488510), Wholesale Trade Agents and Brokers (42512)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Customs Consulting & Brokerage Outsourcing (Managed Brokerage, Brokerage Operations) (TLACAFAI)

akta.pro secondary industries

Import Customs Clearance (Entry Filing & Release) (TLACAFAA), Export Customs Clearance (Export Declarations & AES/EEI) (TLACAFAB), Customs Brokerage & Trade Compliance Management (TLAIANAD)

Keywords

• Customs brokerage
• Import clearance
• Export documentation
• Freight forwarding
• Trade compliance

Headquarters

HQ city

Santo André

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Distribution channels1 record

Marketing channels3 records

Core offering

Customs Service Assessoria Aduaneira is a customs brokerage firm that processes import and export declarations on behalf of trading companies, handles freight and warehousing logistics, and provides advisory on customs procedures and regulatory compliance in Brazil. The company is licensed to operate the SISCOMEX and RADAR government trade systems on behalf of its clients to clear goods through Brazilian customs.

Product overview

Customs Service is a customs brokerage company founded in 1996 that operates as a unified platform offering integrated foreign trade solutions. The company provides a comprehensive suite of services including Importação (Import Services), Exportação (Export Services), Transporte (Freight Services), Assessoria Aduaneira (Customs Advisory/Custom Brokerage), and Armazenagem (Warehousing). The services are designed to work together to handle the full lifecycle of international trade operations—from customs clearance and documentation to freight logistics and storage at various customs facilities.

Differentiator

Problem solved

Functional benefit

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Decex (Departamento de Comércio Exterior)coreOthersOperational partnership with Brazil's Department of Foreign Trade for import/export processing and regulatory compliance. The company acts as intermediary between clients and Decex for customs clearance procedures and regulatory submissions.
• SISCOMEX (Sistema Integrado de Comércio Exterior)coreOthersIntegrated Foreign Trade System platform partnership enabling electronic registration of import/export operations. The company maintains system access for client operations through RADAR authorization.
• Receita Federal do BrasilcoreOthersPartnership with Brazil's Federal Revenue Service for RADAR registration, customs clearance, and regulatory oversight. The company facilitates client compliance with Federal Revenue requirements.
• Customs Facilities Network (Recintos Alfandegados)coreOthersOperational partnerships with major Brazilian customs facilities including airports (cargo terminals), ports (maritime, river, and lake), dry ports, and border crossing points for physical customs processing.

Scale indicators2 records

Recent moves1 record

Expansion highlights1 record

Broad incumbents

• Kuehne+Nagel: Global logistics incumbent with significant customs brokerage operations in Brazil; offers customs clearance as part of a broader air, ocean, and contract logistics portfolio that competes with standalone brokers like Customs Service.
• Expeditors International: Global logistics company with customs brokerage and trade compliance services; serves exporters and importers in Brazil with similar international trade documentation and clearance capabilities.
• C.H. Robinson: Global freight forwarder and 3PL with customs brokerage services, including Brazil operations; provides technology-enabled trade compliance that competes with traditional brokers on speed and visibility.
• DB Schenker: Global logistics provider with customs clearance offerings across air, ocean, and land; competes with Brazilian customs brokers for mid-market and enterprise import/export contracts.
• DHL Global Forwarding: Global freight forwarder with established customs brokerage services in Brazil; bundles clearance into end-to-end international shipping solutions that can undercut standalone brokers.

Regional players

• Agility Logistics: Global logistics provider with customs brokerage capabilities in Latin America including Brazil; offers trade compliance services comparable to those of Customs Service as part of integrated forwarding solutions.

Direct peers

• Comexport Group: Brazilian customs brokerage and foreign trade services company serving importers and exporters with the same multi-regime (import, export, special regimes) service profile as Customs Service.
• Grupo Aliança Aduaneira: Brazilian customs broker (despachante aduaneiro) providing clearance, classification, and trade compliance services to Brazilian importers and exporters, operating in the same regulatory environment.
• Pluscargo Brasil: Brazilian customs broker and freight forwarder offering import/export clearance, DRAWBACK, and trade compliance services directly comparable to Customs Service across the same SISCOMEX and RADAR processes.

Emerging players

• Flexport: Digital-first global freight forwarder with customs brokerage capabilities; competes with traditional brokers by automating filings, classification, and documentation workflows.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/customs-service

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Customs Service