Claims Management & Adjusting
Claims Management & Adjusting is a privately held UK-based firm founded in 1994 that specializes in insurance claims management, investigation, and resolution services for motor vehicle claims, serving UK insurers and policyholders with a small 11-50 employee team headquartered in West Malling.
- Company typePrivate
- Founded1994
- HeadquartersWest Malling, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Claims Management & Adjusting does
Claims Management & Adjusting is a privately held United Kingdom firm founded in 1994, headquartered in West Malling, that specializes in insurance claims management, investigation, and resolution with a stated focus on vehicle-related claims. The firm operates with a small workforce of between 11 and 50 employees and presents itself as a services provider to the motor insurance value chain, engaging in claims investigation and settlement on behalf of insurers, brokers, or policyholders. Based on the available input data, the company runs a relatively lean, services-led operating model rather than a software or platform play.
The firm's public digital footprint is limited: the corporate website at cmaclaims.co.uk currently renders only a loader/verification page, yielding no substantive content on product offerings, pricing, technology stack, leadership, or operating geographies. No funding rounds, partnerships, M&A activity, patents, regulatory actions, certifications, customer logos, or management team disclosures were available in the supplied source set. As a result, the underlying revenue mechanics — fee structure, customer mix between insurers vs. fleet operators vs. individual policyholders, geographic coverage within the UK, and any technology enablement of claims workflows — cannot be confirmed from the input data and should be treated as an evidence gap rather than assumed.
From an analytical standpoint, CMA fits the profile of a long-tenured, niche UK claims services SME. Its strategic positioning appears concentrated on a single vertical (motor claims handling), with no disclosed product diversification, geographic expansion, or digital transformation initiatives evident from the data provided. The absence of any documented funding, acquisitions, leadership changes, or product launches in the source material indicates either a low strategic tempo or — more likely given the data scarcity — that relevant activity exists but was not captured in the scrape.
Claims Management & Adjusting firmographics
Firmographics- Name
- Claims Management & Adjusting
- Website
- https://cmaclaims.co.uk
- Company type
- Private
- Founded year
- 1994
- Headcount range
- 11–50 employees
- Short description
- Claims Management & Adjusting is a privately held UK-based firm founded in 1994 that specializes in insurance claims management, investigation, and resolution services for motor vehicle claims, serving UK insurers and policyholders with a small 11-50 employee team headquartered in West Malling.
- Ownership category
- akta.pro rank
Claims Management & Adjusting industry classification
Industry- Product category
- Insurance Claims Management & Loss Adjusting Services
- NAICS
- Claims Adjusting (524291), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)
- akta.pro primary industry
- Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt) (TLABANAH)
- akta.pro secondary industries
- Accident Management Services (Incident Response, Towing, Repair Coordination) (TLABANAI), Claims Adjudication & Rules/Edits Configuration Support (BPAAAFAE)
Keywords
Where Claims Management & Adjusting is headquartered
LocationHeadquarters
- HQ city
- West Malling
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
Claims Management & Adjusting business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations
Claims Management & Adjusting product offering
Product offeringCore offering
Claims Management & Adjusting provides insurance claims management, investigation, and resolution services focused specifically on vehicle-related claims. The firm works with insurance carriers and policyholders to administer, investigate, and settle motor vehicle insurance claims across the United Kingdom.
Differentiator
Problem solved
Functional benefit
Products and services
- Vehicle Insurance Claims Management
Companies that use Claims Management & Adjusting
Customer profileIdeal customer profiles1 record
Claims Management & Adjusting technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Claims Management & Adjusting competitors and assessment
Company assessmentBroad incumbents
- Sedgwick: Global claims management and adjusting giant operating across property, casualty, motor and specialty lines. Directly comparable as a TPA/claims administrator competing for the same UK insurer panels, but at vastly greater scale and broader portfolio.
- Crawford & Company: One of the world's largest independent claims management firms with strong UK presence across motor, property and casualty claims. Closest scaled peer to CMA's vehicle claims adjusting offering, competing for the same outsourced mandates.
- Davies Group: UK-headquartered claims solutions and insurance services group operating across motor, property and liability claims. Comparable as a mid-to-large TPA serving UK and Irish carriers, with overlap in motor claims handling workflows.
Direct peers
- Woodgate & Clark: UK independent loss adjusting and claims management firm serving insurers, brokers and corporates. Similar size band and specialism to CMA, making it the closest like-for-like independent adjuster competitor in the UK market.
- Charles Taylor Adjusting: UK-based adjusting and claims services business serving insurers across multiple lines including motor. Directly comparable independent adjuster offering similar claims handling, investigation and resolution services.
- McLarens: Independent global claims management firm with strong UK and European motor claims presence. Comparable as a mid-sized TPA competing for motor claims panels from UK and European insurers.
- QuestGates: UK specialist loss adjuster and claims management firm focused on complex and niche insurance claims. Closest direct comparable given similar UK footprint and independent adjuster positioning, though QuestGates leans into complex/large-loss work.
Emerging players
- Auxillis: UK fleet and accident management provider handling vehicle incident response, repair coordination and claims administration. Comparable in vehicle-claims-adjacent accident management but typically fleet-segment focused.
- Kindertons Accident Management: UK accident management company providing vehicle repair coordination, replacement vehicles and claims handling services. Overlaps with CMA in motor accident response and vehicle claim resolution, but more consumer-direct than carrier-facing.
Regional players
- BSI Insurance Services: UK specialist insurance services provider with claims management capabilities. A smaller regional peer offering claims handling services to UK insurers and corporates.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights4 records
Customer concentration
Claims Management & Adjusting social profiles
Digital presenceClaims Management & Adjusting financial estimates
Financial estimateRevenue estimate
Valuation estimate
Claims Management & Adjusting leadership team
Management profileNumber of profiles
Claims Management & Adjusting funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Claims Management & Adjusting M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Claims Management & Adjusting
What does Claims Management & Adjusting do?
Claims Management & Adjusting provides insurance claims management, investigation, and resolution services focused specifically on vehicle-related claims. The firm works with insurance carriers and policyholders to administer, investigate, and settle motor vehicle insurance claims across the United Kingdom.
When was Claims Management & Adjusting founded?
Claims Management & Adjusting was founded in 1994. It employs 11 to 50 people.
Where is Claims Management & Adjusting based?
Claims Management & Adjusting is headquartered in West Malling, United Kingdom, in the Europe region.
Who are Claims Management & Adjusting's main competitors?
Broad incumbents on record are Sedgwick, Crawford & Company and Davies Group. Direct peers are Woodgate & Clark, Charles Taylor Adjusting, McLarens and QuestGates. Emerging players are Auxillis and Kindertons Accident Management. BSI Insurance Services is listed as a regional player.
Does Claims Management & Adjusting have an API?
No public API is recorded for Claims Management & Adjusting.
What industry is Claims Management & Adjusting in?
Claims Management & Adjusting's product category is Insurance Claims Management & Loss Adjusting Services. Its primary akta.pro industry code is TLABANAH, Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt), with a secondary code of TLABANAI, Accident Management Services (Incident Response, Towing, Repair Coordination). Its NAICS code is 524291 and its SIC code is 6411.