What Magelan does

Magelan Gesellschaft für Informationstechnologie mbH is a Munich-based managed IT services and consulting company founded in 1996, specializing in the full lifecycle of digital workplace management for mid-sized organizations across DACH and other European countries. Its core offering, Workplace as a Service (WaaS), bundles deployment, operations, support, procurement, and GDPR-compliant decommissioning for 100 to 1,500+ endpoint environments, supplemented by a structured Risk Assessment service that produces a quantified endpoint security score. The technology stack is anchored by an exclusive DACH-region partnership with Tanium (unified endpoint management) and a managed service partnership with Deep Instinct (deep learning-based ransomware prevention in under 20 milliseconds), with secondary support for ESET and Ivanti environments; all services are delivered via ITIL-standardized processes from a Munich data center.

Name

Magelan

Legal name

Magelan Gesellschaft für Informationstechnologie mbH

Website

https://magelan.net

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Magelan is a Munich-based managed IT services provider founded in 1996 that delivers Workplace as a Service, endpoint security, and Risk Assessment to mid-sized enterprises across DACH via exclusive Tanium and Deep Instinct partnerships.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL)

Keywords

• Managed IT services
• Digital workplace management
• Endpoint security services
• Unified endpoint management
• IT infrastructure outsourcing

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed IT Services (Workplace as a Service): Magelan provides full outsourcing of digital workplace operations, including deployment, operations, support, decommissioning, and procurement. This is a recurring managed services model where clients pay for ongoing management of their client endpoints. Pricing is structured per-seat or per-device.
2. Consulting Services: Project management, software-independent ITIL process consulting, technical process design, and software/service customizing. Provided as professional services engagements.
3. Support Services: Specialized support for ESET, Ivanti, and Tanium environments. Includes individual personal support, local support from Munich in German and English, flexible support tiers, and manufacturer escalation management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Magelan delivers Workplace as a Service (WaaS), a fully outsourced digital workplace management offering covering the complete lifecycle of client endpoints (deployment, operations including patch/vulnerability management, antivirus, encryption, endpoint hardening, configuration compliance, support, hardware procurement, and GDPR-compliant decommissioning). It supplements this with a Risk Assessment cybersecurity scoring service and modular managed services for ESET, Ivanti, and Tanium environments, all delivered via ITIL-standardized processes hosted from a Munich data center.

Product overview

Magelan is a managed IT services provider offering a unified Workplace as a Service (WaaS) platform supplemented by specialized add-on modules. The core WaaS product encompasses the complete digital workplace lifecycle (Deployment, Operations, Support, Procurement, and Decommissioning), while the Risk Assessment service provides cybersecurity evaluation and scoring. Additional managed service modules include Managed IT-Services (cloud-hosted software operations), Full Managed IT-Services (complete IT outsourcing), Consulting Services (ITIL-aligned advisory), Support Services (specialized technical support for ESET/Ivanti/Tanium), and IT Asset Management. The portfolio is delivered through partnerships with technology platforms including Tanium (endpoint management) and Deep Instinct (deep learning-based cybersecurity prevention), which are available both as standalone managed services and integrated components of the WaaS offering.

Differentiator

Problem solved

Functional benefit

Products and services

• Workplace as a Service (WaaS) Full-service managed offering for digital workplace management covering the complete lifecycle of desktop computers and devices. Includes deployment/provisioning, ongoing operations (patch and vulnerability management, antivirus, encryption, endpoint hardening, configuration compliance), hardware support and refresh, procurement management, and GDPR-compliant decommissioning. Suitable for organizations with 100 to 1,500+ digital workplaces.
• Risk Assessment Cybersecurity assessment service providing objective measurement of vulnerability status and risk vectors across an organization's digital workplace infrastructure. Delivers a quantified Risk Score, technical security testing, and a prioritized remediation action catalog to IT management.
• Tanium Managed Service Unified endpoint management and security platform delivered as a managed service. Combines endpoint management with endpoint security and risk capabilities including asset discovery, configuration compliance, vulnerability management, patch management, and endpoint hardening, hosted primarily from Magelan's Munich data center.
• Deep Instinct Managed Service AI-based deep learning cybersecurity prevention platform offered as a managed service. Provides zero-day attack prevention in under 20 milliseconds using self-learning neural network technology, achieving over 99% zero-day accuracy with less than 0.1% false positive rate, covering endpoints, cloud storage, web gateway, and custom applications.
• Cloud-based Managed IT-Services for ESET, Ivanti, and Tanium Cloud-hosted software management service where Magelan maintains ESET, Ivanti, and Tanium solutions at current versions and ensures availability. Frees customer IT staff from maintenance tasks and provides high system availability with minimal downtime.
• Full Managed IT-Services Comprehensive outsourcing service enabling clients to delegate individual to complete IT tasks to Magelan. Uses standardized, highly automated processes and innovative software solutions for client management, delivering traceable and predictable IT costs per client, stability for routine tasks, and automatic security and software updates.
• Consulting Services Advisory and professional services covering project management, vendor-independent ITIL-aligned process consulting, technical process design, and software/service customization.
• Support Services Specialized support for ESET, Ivanti, and Tanium software environments. Includes personalized account management, local support from Munich in German and English, flexible support tiers, and manufacturer escalation management.
• IT Asset Management Service Centralized visibility service for IT assets providing a unified view across existing point solutions or for organizations starting from scratch. Delivers exact reporting for inventory management purposes.

Quantifiable outcome

• 139,000+ clients (endpoints/workplaces) managed by Magelan across DACH and European countries
• +4 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• badenIT GmbHcoreStrategic or Co-development Partner · 1 October 2023badenIT GmbH, a subsidiary of badenova AG & Co.KG based in Freiburg, acquired a 51% majority stake in Magelan in October 2023. Magelan's existing management (Daniel Sömen and Christoph Aumiller) continue as managing directors. The merger combines badenIT's Managed Services, Cloud, Hosting, and Broadband Networks expertise with Magelan's Endpoint Operations/Security and IT Service Management. Customers can now procure Cloud, Network, Client/Server, and IT Security from a single source. badenIT employs over 120 people and holds ISO 27001, ISO 20000, and EMAS certifications.
• Deep InstinctcoreTechnology or Integration · 1 March 2022Partnership announced March 2022 for AI-based cybersecurity. Deep Instinct provides deep learning technology capable of preventing ransomware and other malware in under 20ms — 750x faster than the fastest ransomware can encrypt. Zero-day accuracy exceeds 99% with false positive rate under 0.1%. The solution prevents unknown threats before they execute on endpoints, complements Tanium's detection capabilities with true prevention, and covers endpoints, cloud storage, web gateway, and custom applications. Deep Instinct was recognized by the World Economic Forum as a pioneer in its field and holds SE Labs' AAA Award.
• TaniumcoreTechnology or Integration · 1 October 2021Magelan is one of only two Tanium Managed Service Providers in the DACH region and the only accredited partner in southern Germany. The partnership enables Magelan to offer Tanium's unified endpoint management platform (covering asset discovery, vulnerability management, patch management, configuration compliance, endpoint hardening) as a managed service. Tanium's infrastructure puts intelligence directly on managed endpoints, hosted primarily from Magelan's Munich data center. 12 of the 15 largest US banks trust Tanium. Magelan serves customers ranging from 500 to 20,000 seats using Tanium technology.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• netgo group (now part of Teccle): German managed services and IT security provider focused on mid-market DACH customers, offering workplace management, endpoint security, and managed service contracts. Direct peer in size, geography, and target customer segment to Magelan.
• Bechtle AG: One of Europe's largest IT service providers and managed services companies, headquartered in Germany. Operates a broad managed workplace / endpoint management portfolio for DACH mid-market and enterprise customers, directly competing with Magelan for IT outsourcing contracts of similar scale.
• CANCOM SE: German managed services provider specializing in cloud, workplace, and managed security for mid-market and enterprise customers across DACH. Competes directly with Magelan in Workplace-as-a-Service and managed endpoint security offerings.
• Computacenter: UK-headquartered but with a substantial DACH managed services operation (Computacenter DE), providing end-user computing, workplace, and managed security services to enterprise and mid-market clients. Direct competitor in DACH endpoint management and WaaS-style engagements.
• Allgeier SE: German IT consulting and managed services group with operations in DACH covering workplace, endpoint management, and IT security. Competes with Magelan for mid-market digital workplace outsourcing deals.
• glueckkanja AG: Germany-based managed services and IT security specialist (Microsoft-focused) serving DACH mid-market and enterprise clients with workplace and managed security offerings. Comparable in geography and customer segment to Magelan.
• Axians (VINCI Energies): European ICT brand within VINCI Energies providing managed workplace, endpoint, and security services across DACH and broader Europe. Direct competitor in managed endpoint security and workplace lifecycle services for mid-market and enterprise customers.
• Controlware GmbH: German system integrator and managed services provider offering data center, network, and managed security services for DACH enterprise and mid-market clients. Overlaps with Magelan in managed endpoint and security engagements.
• SVA System Vertrieb Alexander GmbH: German IT service provider with a strong DACH presence in managed services, endpoint management, and IT security. Serves mid-market and enterprise clients with similar full-lifecycle workplace and security offerings to Magelan.

Broad incumbents

• Atos (DACH operations): Global IT services incumbent with a DACH workforce and managed services portfolio covering workplace, endpoint, and security. Broader scale and broader portfolio than Magelan, but overlaps directly in DACH mid-market WaaS and managed security engagements.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/magelan-gmbh

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Magelan