Miller Countrywide

What Miller Countrywide does

Miller Countrywide is a residential estate and letting agency operating 15 branches across Cornwall and Devon in the South West of England. It serves individual buyers, sellers, landlords and tenants, with additional services for housing developers and mortgage seekers, and operates as a regional trading brand of Countrywide Estate Agents Limited (sales) and Countrywide Residential Lettings Limited (lettings). Countrywide itself sits inside the Connells Group, the UK's largest privately-owned property services conglomerate.

The product set is organised around two core offerings: residential sales (instruction, valuation, marketing, sales progression, no-sale-no-fee) and residential lettings (full management, rent collection, let-only, tenant-find, marketing-only). These are wrapped by an ancillary suite that includes Countrywide Mortgage Services, Countrywide Home Conveyancing, surveying, homeowner/landlord/tenant insurance, EPCs, residential auctions, shared ownership, a New Homes and Land division handling c.4,000 new homes per year, and a Premium Marketing Pack of professional photography, video, social reels and premium portal exposure. The technology layer is a property search and listing site, a 60-second instant online valuation tool, a free mortgage calculator, a 24/7 landlord web portal, Fixflo-integrated tenant repair reporting, and a Let's Talk Lettings podcast, all delivered on a Homeflow CMS.

Revenue is generated from a mix of transaction commissions on completed sales, recurring management and placement fees on lettings, referral commissions from Countrywide Mortgage Services, Countrywide Home Conveyancing and insurance panels, and developer commissions on new-build sales. Pricing is selective disclosure, characterised by no-sale-no-fee for sellers, tiered landlord packages, and one-time add-on fees for the Premium Marketing Pack unless the seller also instructs CHC conveyancing, in which case the pack is free. The go-to-market is a branch-led model supported by property-portal presence on Rightmove, Zoopla and OnTheMarket, targeted marketing campaigns such as the UK's Biggest Open House, and content-marketing channels.

Name

Miller Countrywide

Legal name

Countrywide Estate Agents Limited

Website

https://millercountrywide.co.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Miller Countrywide is a residential estate and letting agency operating 15 branches across Cornwall and Devon, serving buyers, sellers, landlords, tenants, and developers under the Countrywide brand within the Connells Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Camborne

HQ country

United Kingdom

HQ region

Europe

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property Sales Commission: Commission earned on successful property sales. No sale, no sales fee model. Specific commission rates not disclosed publicly.
2. Lettings Services: Various landlord service packages including Full Management Service, Let & Rent Collection, Let Only, and Marketing Only Service. Fees tailored for first-time landlords and multi-property professional investors.
3. Mortgage Services: Referral fees from Countrywide Mortgage Services for mortgage products. Compares 1000s of mortgages from high street and specialist lenders.
4. Conveyancing Services: Home Conveyancing services through Countrywide with fixed legal fees. Referral commissions from panel conveyancing firms.
5. Insurance Services: Homeowner insurance, tenant insurance, and landlord insurance offered through Countrywide Mortgage and Insurance Services.
6. New Homes Sales: Sales and marketing services for property developers. Handles developments from single bespoke homes to major multiple unit schemes. Sells approximately 4000 new homes per year.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Miller Countrywide is a residential estate and letting agency operating 15 branches across Cornwall and Devon. It provides residential property sales, lettings and full management services supported by ancillary services including mortgage broking, conveyancing, surveying, insurance, new homes sales, property auctions and a Premium Marketing Pack for enhanced property visibility.

Product overview

Miller Countrywide is an estate and letting agency operating as part of Countrywide, the UK's largest property group. The company offers a comprehensive property services portfolio centered on two core offerings: Property Sales (estate agency for buying and selling) and Property Lettings (landlord and tenant services). These core services are supported by integrated add-on modules including Countrywide Mortgage Services for mortgage broking, Conveyancing for legal property transfers, Property Valuations, Surveying, Insurance products (homeowner, landlord, and tenant), and specialist services such as New Homes development sales, Property Auctions, Energy Performance Certificates, and Shared Ownership schemes. The company also offers a Premium Marketing Pack add-on for enhanced property visibility and a Landlord Web Portal for 24/7 account management. The product architecture functions as a full-service property platform where the core sales/lettings services are complemented by ancillary services that customers can access through a single provider, with the Lets Talk Lettings Podcast serving as an informational sub-brand.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Sales Estate agency service for buying and selling residential properties in Cornwall and Devon, including expert local valuations, property marketing, viewings coordination and sales progression through 15 local branches. Targets homeowners, home-movers and property investors under a no sale, no fee model.
• Property Lettings Letting agency service connecting landlords with tenants, offering tiered packages from Full Management and Let & Rent Collection to Let Only and Marketing Only. Targets individual landlords, first-time landlords and multi-property professional investors, supported by a 24/7 landlord web portal.
• Countrywide Mortgage Services Mortgage broking service comparing 1000s of mortgage products from high street and specialist lenders. Covers first-time buyer, home-mover, buy-to-let and remortgage products, delivered through in-branch Countrywide Mortgage Services Consultants.
• Conveyancing Property law service handling the legal transfer of ownership for sales, purchases and remortgages. Delivered with fixed legal fees and online case tracking through Countrywide Home Conveyancing. Customers instructing CHC receive the Premium Marketing Pack at no additional cost.
• Property Valuation Free property valuation service for homeowners and landlords, providing a 60-second instant online estimate and expert in-person branch valuations for residential sales or lettings pricing.
• New Homes and Land Dedicated new homes sales and marketing service for property developers, handling single bespoke homes through to major multi-unit schemes. Includes dedicated on-site sales negotiators, market research, development appraisals, bespoke marketing strategies and connection to the wider Countrywide/Connells branch network.
• Homeowner and Landlord Insurance Insurance policies for property owners and buy-to-let landlords covering buildings, contents and landlord-specific risks. Offered through Countrywide Mortgage and Insurance Services.
• Tenant Insurance Insurance product for tenants renting through Miller Countrywide, providing extensive cover options exclusive to Countrywide tenants.
• Premium Marketing Pack Enhanced property marketing package for sellers featuring professional photography, floor plans, a showcase video, social media reels, and premium listings on Rightmove, Zoopla and OnTheMarket. Available free when instructing Countrywide Home Conveyancing for legal work.
• Zero Deposit Guarantee Deposit-free renting alternative that replaces the traditional 5-week security deposit with a low upfront payment and an annual admin fee per tenancy collected by Direct Debit. Provided in partnership with the Tenancy Deposit Scheme (TDS) and FCA-regulated.
• Surveying Range of property surveys including structural surveys and homebuyer reports delivered through Countrywide Surveying Services to support property purchases.
• Property Auctions Auction service for residential, commercial, industrial and agricultural properties and land, sold by public auction across the UK.
• Energy Performance Certificates (EPC) Statutory Energy Performance Certificate service required for properties being sold or let, providing energy efficiency ratings.

Quantifiable outcome

• Over 65 years in business serving the Cornwall and South West property market
• +2 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• RightmovecoreChannel Partner/ Reseller/ DistributorPremium property listings on Rightmove, the UK's largest property website, as part of their marketing strategy. Properties receive promotional products giving enhanced visibility.
• ZooplacoreChannel Partner/ Reseller/ DistributorPremium property listings on Zoopla, one of the UK's major property portals, as part of their multi-portal marketing strategy.
• OnTheMarketcoreChannel Partner/ Reseller/ DistributorProperty listings on OnTheMarket, one of the UK's three major property websites, completing their multi-portal presence.
• Tenancy Deposit Scheme (TDS)coreTechnology or IntegrationPartnership with TDS for Zero Deposit Guarantee protection, providing tenants with deposit protection equivalent to traditional deposits if disputes arise.
• Countrywide Home ConveyancingcoreStrategic or Co-development PartnerPreferred conveyancing partner offering fixed legal fees with offices open 7 days a week. Customers instructing CHC receive Premium Marketing Pack free.
• CountrywideflagshipStrategic or Co-development PartnerPart of Countrywide, the UK's largest Estate Agency group. Countrywide is itself part of the Connells Group. Provides access to nationwide network, services, and resources.
• Countywide Surveying ServicescoreStrategic or Co-development PartnerSurveying services partner offering range of surveys including structural and homebuyers surveys to support property purchases.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/miller_property
• LinkedInlinkedin.com/company/miller-countrywide

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miller Countrywide