What Service Tech Solutions does

Service Tech Solutions Inc is a privately held, local managed IT services provider headquartered at 116 S Independence in Harrisonville, Missouri. The company operates a single physical storefront and dispatches field technicians to homes and businesses in the surrounding area, supplemented by remote support sessions. Its core technology stack is commodity: WordPress-based website design and hosting, FastSupport-style remote access software for off-site troubleshooting, and standard VoIP and security hardware. The business does not maintain a proprietary platform, app, or API; service delivery is labor-driven.

The company sells a horizontal portfolio of nine discrete services — Website Design and Hosting (four pricing tiers from $499 to $1,599 one-time plus ~$400/year renewals), Managed IT (subscription or pay-as-you-go), Camera Installation, VoIP Phones, Data Backup and Recovery, Anti-Virus/Internet Security, In-Shop Tech, On-Site Tech, and Remote Support — to both individual consumers and small-to-medium businesses. Marketing is minimal, relying on a service-listing website, a phone line (816-380-6870), and a contact form rather than paid acquisition or content programs.

Revenue mechanics blend small one-time project fees (website design, hardware installations) with modest recurring streams (managed IT subscriptions, hosting/SSL renewals, anti-virus, backup). No funding, M&A, partnerships, leadership changes, or geographic expansion data are disclosed. With 51-100 employees and a single Missouri location, Service Tech Solutions functions as a regional IT services generalist rather than a scaling technology business.

Name

Service Tech Solutions

Legal name

Service Tech Solutions Inc

Website

https://servicetechsolutions.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Service Tech Solutions Inc is a privately held local IT services provider in Harrisonville, Missouri, offering managed IT, website design/hosting, VoIP, camera installation, data backup, and computer repair to local consumers and small businesses.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Service Desk & Help Desk Services (BPAEAJAA), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)

Keywords

• Managed IT services
• Computer repair services
• Website design hosting
• Security camera installation
• VoIP phone systems

Headquarters

HQ city

Harrisonville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Website Design and Hosting: One-time fees for website design packages ranging from $499 to $1599 depending on complexity, plus annual recurring fees of approximately $400/year for hosting, SSL certificates, and editing services.
2. Managed IT Services: Flexible managed IT services where customers can either use the company as their full-time IT provider or pay as needed for assistance. Priority service is guaranteed for all customers regardless of payment model.
3. On-Site and In-Shop Tech Support: Technical support services including on-site technician visits (usually same-day or next-day availability) and in-shop computer repair with free diagnostics.
4. Security and Communications Hardware/Services: Camera installation services with a range of security camera options that can be accessed remotely via phone. VoIP phone system setup allowing phone systems to operate over the internet instead of landlines.
5. Data Backup and Recovery: Data backup services for individuals and businesses to protect critical information from potential computer crashes.
6. Anti-Virus and Internet Security: Anti-virus and internet security software provision for personal computers and business employee workstations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Service Tech Solutions provides local IT services to residential customers and small-to-medium businesses in the Harrisonville, Missouri area. Core offerings include managed IT support (full-time or pay-as-you-go), WordPress-based website design and hosting, security camera installation with remote viewing, VoIP phone system setup, data backup and recovery, antivirus/internet security provisioning, and on-site, in-shop, and remote computer repair.

Product overview

Service Tech Solutions is a local IT services company offering a portfolio of distinct services rather than a unified software platform. The core offerings include Website Design (with WordPress-based hosting plans across four tiers), Managed IT Services, Camera Installation, Data Backup & Recovery, VoIP Phones, Anti-Virus & Internet Security, In-Shop Tech, On-Site Tech, and Remote Support. These services target both residential and small-to-medium business customers in the Harrisonville, MO area, with flexible engagement options ranging from on-demand support to full-time IT outsourcing.

Differentiator

Problem solved

Functional benefit

Products and services

• Website Design WordPress-based website design and hosting service offered in multiple plan tiers, including SSL certificates, page design, images/videos, hosting, and editing services. Targeted at local businesses needing a professional web presence without technical expertise.
• Managed IT Services Full-time or on-demand IT support services for local businesses, offering flexible engagement models where customers can use Service Tech Solutions as a dedicated IT provider or pay-as-you-go for fixes and assistance.
• Camera Installation Security camera installation services offering a range of camera options for residential and commercial properties, configured for remote viewing via smartphone.
• Data Backup & Recovery Data backup and recovery services for individuals and businesses to protect critical data from unexpected computer crashes.
• In-Shop Tech Computer repair and diagnostics services at the Harrisonville, MO shop location, offering free diagnostics to determine computer issues.
• On-Site Tech On-site computer and networking repair services dispatched to customer homes or businesses, typically with same-day or next-day availability.
• VoIP Phones VoIP phone system setup and installation, enabling phone service over the internet instead of traditional landlines for cost savings.
• Anti-Virus & Internet Security Anti-virus and internet security software solutions for personal computers and business employee workstations, provided through partnership with security software vendors.
• Remote Support Remote computer support service using remote access software to connect to customer computers from the office, enabling software-related issue resolution at lower cost without an in-person visit.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Recent moves5 records

Expansion highlights2 records

Direct peers

• Office Depot / OfficeMax Tech Services: In-store and on-demand tech support services for consumers and small businesses, including computer repair, data backup, and device setup. Competes for the same walk-in and SMB customers that Service Tech Solutions serves from its Harrisonville storefront.
• NerdsToGo: Franchise-based IT services brand providing on-site computer repair, managed IT, networking, and data backup for small businesses and residential customers. Closely comparable to Service Tech Solutions' business model, with the same target customer and similar service breadth.
• Geek Squad (Best Buy): Best Buy's Geek Squad offers in-store, on-site, and remote tech support, anti-virus, data backup, and website/PC repair - overlapping almost 1:1 with Service Tech Solutions' core offerings. It is the most prominent national competitor for consumer and small-business computer repair and remote support.
• CMIT Solutions: Franchise-based managed IT services provider offering helpdesk support, cybersecurity, backup, and cloud services to SMBs. Directly comparable on managed-IT contract structure, helpdesk operations, and small-business customer profile.
• Computer Troubleshooters: International franchise network of independent IT service providers offering managed IT, on-site tech support, networking, and security to SMBs. Directly comparable to Service Tech Solutions as a local, multi-service IT support franchise-style provider.

Broad incumbents

• GoDaddy: Dominant provider of website building, hosting, SSL, and email services for small businesses - directly overlapping with Service Tech Solutions' website design and hosting tiers at typically lower price points. Competes for the same SMB website-design customer.
• Squarespace: DIY website builder and hosting platform serving small businesses and solopreneurs. Directly substitutes for Service Tech Solutions' WordPress-based design and hosting tiers, especially for tech-comfortable customers in its service area.
• Dataprise: Mid-market and SMB managed IT services provider with helpdesk, cybersecurity, and cloud infrastructure offerings. Larger and more geographically diversified than Service Tech Solutions, but competes for the same managed-IT SMB contract segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ServiceTechSolutions
• LinkedInlinkedin.com/company/service-tech-solutions-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Service Tech Solutions