Touchtown
Touchtown, operating as Uniguest Community, is a senior living engagement platform that provides digital signage, resident TV, mobile apps, content management, voice assistant, and analytics to operators of independent living, assisted living, memory care, and skilled nursing facilities.
- Company typePrivate
- Founded1999
- HeadquartersCranberry Twp, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Touchtown does
Touchtown, now operating under the Uniguest Community brand, is a senior living engagement platform sold to operators of independent living, assisted living, memory care, and skilled nursing facilities. The platform unifies resident, staff, and family communication through digital signage, IPTV/resident TV channels, mobile community apps, content management, web extensions, dynamic calendars, newsletters, voice assistant, and analytics modules, with hardware add-ons such as Eversound wireless headphones for hearing-impaired residents.
The product architecture centers on a centralized Content Manager CMS that distributes content across displays, TVs, and mobile apps, allowing community staff to manage announcements, programming, and calendars from a single interface. Newer modules extend the platform with an AI-powered voice assistant for hands-free resident interaction, a Community AI analytics capability, and a Reports dashboard. The platform integrates with Eversound headphones to address hearing accessibility, a material operational concern in senior living. The company maintains HITRUST certification, a procurement-relevant security credential in healthcare-adjacent purchasing.
The company operates as a subsidiary brand under Uniguest, a private US-based technology group that serves multiple verticals including senior living, hospitality, healthcare, corporate, and education. GTM is enterprise B2B direct sales with quote-based pricing and an account management layer through the Uniguest Client Portal, implying a recurring subscription revenue model. The Touchtown brand was retired in favor of Uniguest Community in 2025, and the TownSquare support portal was consolidated into the Uniguest Client Portal. No headcount, revenue, or funding data is disclosed in the source material.
Touchtown firmographics
Firmographics- Name
- Touchtown
- Legal name
- Uniguest
- Website
- https://touchtown.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Touchtown, operating as Uniguest Community, is a senior living engagement platform that provides digital signage, resident TV, mobile apps, content management, voice assistant, and analytics to operators of independent living, assisted living, memory care, and skilled nursing facilities.
- Ownership category
- akta.pro rank
Touchtown industry classification
Industry- Product category
- Senior Living Engagement Software
- NAICS
- Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Technology Assistance & Digital Support for Seniors (HSABAAAH)
Keywords
Where Touchtown is headquartered
LocationHeadquarters
- HQ city
- Cranberry Twp
- HQ country
- United States
- HQ region
- North America
Markets served
Touchtown business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Platform Subscription (implied): B2B SaaS platform subscription model for senior living communities. Given the enterprise sales motion, client portal for account management, and seamless transition between Touchtown and Uniguest Community, the revenue model likely follows a recurring subscription structure with per-community or per-bed pricing typical of senior living technology vendors.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
Touchtown product offering
Product offeringCore offering
Touchtown (now Uniguest Community) provides an integrated senior living engagement platform combining digital signage, IPTV-based resident TV channels, mobile community apps, a centralized content management system, dynamic calendars, voice assistant integration, AI analytics, and wireless audio enhancement hardware. The platform enables senior living operators to communicate with residents, families, and staff through multiple touchpoints (displays, TVs, and mobile apps) managed from a single CMS, with accessibility features purpose-built for aging residents.
Product overview
Uniguest Community (formerly Touchtown) is a unified senior living engagement platform offering a comprehensive portfolio of integrated modules. The core platform combines Digital Signage, Resident TV Channel, Community Apps, Content Manager, Web Extensions, and Dynamic Calendars for communication and entertainment. Newer additions include Voice Assistant integration, Community Programs, Newsletters, Community AI, and Reports and Analytics. The platform also integrates Eversound wireless audio enhancement hardware for hearing accessibility. All modules are managed through a centralized Content Manager CMS, enabling staff to distribute content across multiple touchpoints (displays, TVs, mobile apps) from a single interface.
Differentiator
Problem solved
Functional benefit
Brands
- Uniguest Community: Senior living engagement platform providing digital signage, resident TV, community apps, content manager, web extensions, and dynamic calendars for senior living communities.
Companies that use Touchtown
Customer profileSegments1 record
Ideal customer profiles1 record
Touchtown technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature9 records
Touchtown partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- LeadingAGEminorIndustry association membership for aging services providers. LeadingAGE represents organizations committed to quality aging services and serves as a community of practice for senior living operators who would be potential customers of the platform.
- HITRUSTminorHITRUST certification demonstrates commitment to healthcare information security standards. As senior living communities handle sensitive resident health information, HITRUST certification is important for compliance and customer trust.
- KLAS ResearchminorHealthcare IT research firm. KLAS rankings and research are influential in healthcare purchasing decisions. Being recognized by KLAS Research provides third-party validation for senior living technology buyers.
- AVIXAminorAudiovisual and integrated experience industry association. AVIXA membership indicates involvement in the audiovisual technology ecosystem relevant to digital signage and IPTV solutions.
- Rise AVminorIndustry association for theRise AV platform and audiovisual solutions ecosystem. Supports industry standards and professional development in AV technology.
- EversoundcoreEversound provides wireless audio enhancement headphones integrated into the Uniguest Community platform. The Eversound headphones enable residents with hearing challenges to better engage with programming and events. This integration extends accessibility capabilities and is marketed as part of the enhanced platform offering under the Uniguest brand.
Scale indicators1 record
Recent moves6 records
Expansion highlights10 records
Touchtown competitors and assessment
Company assessmentDirect peers
- iN2L (It's Never 2 Late): iN2L delivers content-driven senior engagement technology for senior living communities, including touchscreen-based engagement, content libraries, and life enrichment programming—a direct functional competitor to Touchtown's resident engagement suite.
- LifeLoop: LifeLoop is a direct competitor offering a senior living engagement platform spanning calendars, communication, photos, activities, and family connectivity—closely aligned with Touchtown's engagement, calendar, and community apps modules.
- Caremerge: Caremerge provides family engagement, communication, and resident care coordination software for senior living communities, overlapping with Touchtown's Community Apps, family communication, and announcements capabilities.
- Linked Senior: Linked Senior provides resident engagement technology and programming for senior living communities, including digital activities, calendar, and content management—overlapping directly with Touchtown's Community Programs and Content Manager offerings.
- Sagely: Sagely offers a senior living engagement and activity management app used by community operators. Notably, Sagely is also a Uniguest-owned product (login links appear in Uniguest's portal), making it an intra-portfolio sibling rather than an independent competitor.
- ResidentApps: ResidentApps provides mobile community apps for senior living residents and families, including directories, calendars, and communication features—directly comparable to Touchtown's Community Apps module (and likewise linked through Uniguest's portal).
Broad incumbents
- MatrixCare: MatrixCare offers EHR and care coordination software for senior living, home health, and post-acute providers. It competes with Touchtown in the resident engagement layer and represents a potential integration partner or replacement risk in larger operator deployments.
- PointClickCare: PointClickCare is a broad senior care software platform spanning EHR, care planning, and resident/family engagement for senior living and post-acute providers. It competes with Touchtown in the resident/family engagement layer while also serving as a potential integration partner.
- Tripleplay: Tripleplay is a digital signage, IPTV, and video solutions provider now part of Uniguest. It serves as both an enabling technology layer underlying Touchtown and a broader enterprise AV competitor across hospitality, sports, and corporate markets.
- Yardi: Yardi provides senior living operations software including property management, CRM, and resident services. Its senior living suite competes at the operations layer adjacent to Touchtown's community management tools and is commonly deployed at enterprise operators.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Touchtown social profiles
Digital presenceTouchtown financial estimates
Financial estimateRevenue estimate
Valuation estimate
Touchtown leadership team
Management profileNumber of profiles
Touchtown funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Touchtown M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Touchtown
What does Touchtown do?
Touchtown (now Uniguest Community) provides an integrated senior living engagement platform combining digital signage, IPTV-based resident TV channels, mobile community apps, a centralized content management system, dynamic calendars, voice assistant integration, AI analytics, and wireless audio enhancement hardware. The platform enables senior living operators to communicate with residents, families, and staff through multiple touchpoints (displays, TVs, and mobile apps) managed from a single CMS, with accessibility features purpose-built for aging residents.
Is Touchtown a public or private company?
Touchtown is a private company. It is classified as corporate owned and is currently operating.
When was Touchtown founded?
Touchtown was founded in 1999. It employs 11 to 50 people.
Where is Touchtown based?
Touchtown is headquartered in Cranberry Twp, United States, in the North America region.
How does Touchtown make money?
One revenue line is on record: platform Subscription (implied).
Who are Touchtown's main competitors?
Direct peers on record are iN2L (It's Never 2 Late), LifeLoop, Caremerge, Linked Senior, Sagely and ResidentApps. Broad incumbents are MatrixCare, PointClickCare, Tripleplay and Yardi.
Does Touchtown have an API?
No public API is recorded for Touchtown.
What industry is Touchtown in?
Touchtown's product category is Senior Living Engagement Software. Its primary akta.pro industry code is HSABAAAH, Technology Assistance & Digital Support for Seniors. Its NAICS code is 624120 and its SIC code is 7340.