What Community Lives Consortium does

Community Lives Consortium is a non-profit registered charity headquartered in Swansea, Wales, that delivers supported living and domiciliary care services to adults with learning disabilities (and, to a lesser extent, physical disabilities) across Swansea and Neath Port Talbot. Founded in 1989 as West Glamorgan Housing Consortium and renamed in 2006, the organization supports approximately 170 people in their own homes, delivering roughly 12,000 hours of support per week through a workforce of approximately 450 staff. Its operating model is unusual: nearly half of its shareholders are people supported or family members, and supported individuals participate in staff recruitment, training delivery, quality assurance, and event organization, reflecting a co-production governance structure.

The organization's core services are supported living (regulated as domiciliary care) delivered through geographically organized Networks/Localities under contracts with City and County of Swansea and Neath Port Talbot County Borough Council. Supplementary programs include Time to Meet, a peer-organized social engagement program with 300+ members running 23+ groups and events, and Time to Learn, a Moodle-based online learning platform for staff and supported individuals. The technology stack is modest: standard social care management systems, the Moodle LMS, and externally hosted web properties; no proprietary AI or advanced automation is disclosed.

Revenue mechanics are commissioning-driven rather than market-priced: local authorities agree individual care plans with each service user and contract the Consortium to deliver support, with Direct Payments support (added in 2008) as a secondary professional services stream. Pricing is not publicly disclosed. The organization is regulated by Care Inspectorate Wales, with 15 supported living services holding Excellent ratings and additional Excellent ratings earned on individual services throughout 2025, which functions as the primary competitive credential for retaining and winning local authority framework agreements.

Name

Community Lives Consortium

Legal name

Community Lives Consortium

Website

https://communitylives.co.uk

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Community Lives Consortium is a non-profit charity providing supported living and domiciliary care to approximately 170 disabled adults in Swansea and Neath Port Talbot, Wales, commissioned by two local councils and regulated by Care Inspectorate Wales.

Ownership category

akta.pro rank

Product category

Social Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Supported living services
• Social care provider
• Domiciliary care
• Disability support services
• Learning disability care

Headquarters

HQ city

Swansea

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Local Authority Commissioning: Services are commissioned and funded primarily by City and County of Swansea and Neath Port Talbot County Borough Council under formal contract arrangements. The local authorities agree individual care plans with each service user and their representatives, and the Consortium provides the support services.
2. Direct Payments Support: Started in 2008 to support people to manage their own Direct Payments in Swansea, providing an additional revenue stream for supporting self-directed care.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Community Lives Consortium is a registered charity and non-profit social care provider that delivers supported living and domiciliary care services to disabled adults in Swansea and Neath Port Talbot, South Wales. The organization supports approximately 170 people to live independently in their own homes, delivers around 12,000 hours of support weekly, and operates social engagement programs (Time to Meet) and a Moodle-based online learning platform (Time to Learn) for staff and supported individuals. Services are commissioned by Swansea Council and Neath Port Talbot County Borough Council and regulated by Care Inspectorate Wales.

Product overview

Community Lives Consortium is a non-profit social care organization providing supported living services for disabled people in Swansea and Neath Port Talbot, South Wales. The organization operates multiple interconnected programs including Supported Living Services (core service helping people live independently in their own homes), Time to Meet (a social engagement program organized by and for people with learning disabilities offering various groups and activities), Time to Learn (an online learning platform using Moodle for staff development), and a Domiciliary Care Agency. The organization is commissioned by Swansea Council and Neath Port Talbot County Borough Council, and is regulated by Care Inspectorate Wales. Services are delivered through geographically organized Networks/Localities, with over 170 people supported and approximately 12,000 hours of support delivered weekly.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Living Services Core supported living service helping disabled adults live independently in their own homes across Swansea and Neath Port Talbot communities. Delivered through geographically organized Networks/Localities with personalized support packages.
• Domiciliary Care Agency Home-based personal care and support services regulated as domiciliary care, for people who choose to remain in their own homes rather than move into residential care.
• Time to Meet Social engagement program organized by and for people with learning disabilities, their friends, families, and staff members. Offers community groups and events including coffee mornings, walking groups, bingo, karaoke, jewellery making, and a choir.
• Time to Learn Online learning site built on Moodle that enables staff and supported individuals to take part in online courses and access resources to develop skills and best practices in social care.

Quantifiable outcome

• 15 supported living services received Excellent ratings across Wellbeing, Care & Support, and Leadership & Management categories
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

16 partnerships are on record, tiered core and minor.

• Coastal Housing AssociationcoreStrategic or Co-development PartnerHousing association partner providing accommodation for supported individuals. 18 tenants in Locality 1A are tenants of Coastal Housing Association, and 6 tenants in Locality 2A are also housed by this association.
• First Choice Housing AssociationcoreStrategic or Co-development PartnerLong-standing housing association partner since 1989. 5 tenants in Locality 2A are First Choice Housing Association tenants. Joint aim of providing best services for adults with learning disabilities.
• Pobl GroupminorStrategic or Co-development PartnerHousing and communities partner providing accommodation options for supported individuals.
• Family Housing AssociationminorStrategic or Co-development PartnerHousing association partner - 3 tenants in Locality 2A are Family Housing Association tenants.
• Swansea CouncilcoreOthersPrimary commissioning partner. Most services are commissioned by City and County of Swansea. They award localities and arrange individual care plans with service users.
• Neath Port Talbot County Borough CouncilcoreOthersPrimary commissioning partner in Neath Port Talbot area. Commission services under contract with the Consortium.
• SCVS (South Wales Council for Voluntary Services)minorOthersCommunity voluntary services organization in South Wales, listed as a community partner.
• Care Inspectorate WalescoreOthersRegulatory body that inspects and rates all supported living services. Consortium is regulated by CIW.
• Mencap WalesminorOthersLearning disability charity partner providing advocacy and support resources.
• Your Voice AdvocacyminorOthersAdvocacy organization supporting people with disabilities.
• UNISON Cymru WalesminorOthersTrade union representing many social care workers, providing workforce support.
• Cymorth CymruminorOthersWelsh housing and support charity providing resources and guidance.
• RoSPA (Royal Society for the Prevention of Accidents)minorOthersSafety organization providing guidance on health and safety best practices.
• Restraint Reduction NetworkminorOthersOrganization working to reduce restraint practices in care settings.
• UK Home Care Association (UKHCA)minorOthersNational trade association for home care providers.
• NashicsminorOthersHealth and social care consultancy providing standards and best practices.

Scale indicators12 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• United Response: National UK charity providing supported living and personal assistance to people with learning disabilities, autism, and mental health needs. Closely comparable to Community Lives Consortium in service model (supported living in own homes, commissioned by local authorities) and customer base, but operating at significantly larger national scale.
• Hft (Home Farm Trust): UK charity supporting people with learning disabilities through supported living, residential, and home share services. Directly comparable supported living service model, local-authority commissioned contracts, and person-centred ethos, though with broader geographic reach than the Consortium.
• Creative Support: Provider of person-centred support services for people with learning disabilities, mental health needs, and older people, including supported living. Directly comparable service categories, commissioned delivery model, and focus on independence outcomes.
• SeeAbility: UK charity specializing in support for people with learning disabilities, autism, and sight loss, including supported living services. Comparable person-centred ethos and disability focus, though with a more specialist niche around sensory impairment.
• Dimensions UK: Specialist charity supporting people with learning disabilities and autism through personalized support, including supported living services. Comparable in delivery model, target population (learning disabilities), and local-authority commissioning structure.
• Voyage Care: Specialist provider of supported living, residential, and home care services for people with learning disabilities, autism, and complex needs. Directly comparable service portfolio and commissioning model, though operating at national scale with both private and local authority funded placements.
• MacIntyre: UK charity providing learning disability support including supported living, residential, and day services. Comparable person-centred approach, learning disability focus, and charity structure with multi-region delivery across England and Wales.

Broad incumbents

• Mencap: Largest UK charity for people with learning disabilities, providing supported living, residential, advocacy, and employment services. Shares target population and local-authority commissioning relationships with the Consortium, but operates as a national incumbent with much broader service portfolio and brand recognition.
• Turning Point: UK social enterprise providing learning disability, mental health, and substance misuse services including supported living. Comparable supported living offerings but with much broader portfolio across multiple disability and social issue categories at national scale.

Regional players

• Pobl Group: Largest housing association in Wales providing housing, care, and support services including for people with learning disabilities. Already a listed partner of Community Lives Consortium, making it both a regional Welsh peer and a potential strategic ally or competitor for supported living commissioning in Wales.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CommunityLivesConsortium
• Xx.com/CommunityLives
• LinkedInlinkedin.com/company/community-lives-consortium

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Lives Consortium