Personal Contact Basel
Personal Contact Basel is a Swiss regional staffing agency providing temporary, permanent, and Try & Hire recruitment services to industrial, pharmaceutical, technical, and trade-sector enterprises across Northwest Switzerland, operating since 1989 under the family-controlled Personal Contact Group.
- Company typePrivate
- Founded1989
- HeadquartersBasel, Switzerland
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Personal Contact Basel does
Personal Contact Basel AG is a Swiss regional staffing and personnel services agency operating as part of the Personal Contact Group, founded in 1989 and headquartered in Basel/Muttenz. The company provides temporary staffing, permanent placement, and Try & Hire trial-employment services to enterprise clients in the industrial, pharmaceutical, technical, construction, logistics, and trade sectors across Northwest Switzerland, covering cantons Basel-Land, Basel-City, Aargau, Solothurn, Jura, and Bern. Its named client base includes Ricola, Mibelle/Mifa, GXO Logistics, ASSA ABLOY, Conforama Schweiz, and Jakob Müller AG, among others. The agency operates as a member of Swissstaffing, the Swiss staffing industry association, and adheres to the CBA Staff Leasing 2024-2027 collective bargaining agreement.
The group's technology stack consists of a web-based job portal with multilingual support (German, French, Italian), a candidate online candidature system, a client vacancy submission form, and a Personal Contact mobile application available on iOS (App Store ID 6446905177) and Android (ch.personal.app). Administrative, financial, marketing, and IT services are centralized under Stracon Services AG, which also holds the website copyright on behalf of the group. The technology footprint is functional rather than differentiated: there are no public APIs, developer documentation, AI/ML features, or proprietary matching algorithms, and candidate matching is performed by agency consultants (e.g., Filippo Cristian at Laufen; Cristina Diaz, Debora Provenzano, Luka Mustavar at Basel).
Personal Contact earns revenue through transaction fees on temporary staffing placements, permanent placement commissions, and personnel leasing (payrolling) arrangements under its Try & Hire offering. Client pricing is not publicly disclosed, while candidate-facing services are free of charge and non-binding. The go-to-market is sales-led, relying on daily telephone acquisition, direct enterprise outreach, and physical agency offices in Muttenz, Basel, and Laufen, supported by digital channels (website, mobile app, and Facebook). The group is family-controlled, with the Poncioni family holding operational leadership (Mario Poncioni as Director of Personal Contact Group AG; Fabio and Claudio Poncioni in Stracon Services AG finance and operations), and shows no external private equity, venture capital, or institutional investor involvement.
Personal Contact Basel firmographics
Firmographics- Name
- Personal Contact Basel
- Legal name
- Personal Contact Basel AG
- Website
- https://personal.ch
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Personal Contact Basel is a Swiss regional staffing agency providing temporary, permanent, and Try & Hire recruitment services to industrial, pharmaceutical, technical, and trade-sector enterprises across Northwest Switzerland, operating since 1989 under the family-controlled Personal Contact Group.
- Ownership category
- akta.pro rank
Personal Contact Basel industry classification
Industry- Product category
- Staffing Services
- NAICS
- Employment Placement Agencies (561311), Temporary Help Services (56132)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- General Permanent Placement (Multi-Industry) (BPACAFAA)
- akta.pro secondary industry
- Professional & Technical Direct Hire (IT, Engineering, Finance, Healthcare) (BPACAFAC)
Keywords
Where Personal Contact Basel is headquartered
LocationHeadquarters
- HQ city
- Basel
- HQ country
- Switzerland
- HQ region
- Europe
Offices6 records
Markets served
Personal Contact Basel business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Staffing and Personnel Leasing: The company earns revenue by providing temporary and permanent staffing solutions to client companies in the industrial, pharma, technical, and trade sectors. Revenue is generated through staffing fees, placement commissions, and personnel leasing (payrolling) services.
- Permanent Placement Services: Placement of candidates into permanent positions with client companies, generating placement fees.
- Try & Hire: Trial employment arrangement where client companies can evaluate a worker before permanent hire, generating fees during the trial period.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Personal Contact Basel product offering
Product offeringCore offering
Personal Contact Basel is a staffing and recruitment agency that places qualified personnel into temporary, permanent, and Try & Hire positions at client companies in the industrial, pharmaceutical, technical, and trade sectors. The agency matches candidates to vacancies through direct outreach, a web-based Jobs Portal, an online Candidature platform, a Vacancy Submission form for clients, and a Personal Contact mobile application. Services to job seekers are provided free of charge and without obligation, while client companies pay staffing fees, placement commissions, and Try & Hire trial-period fees.
Product overview
Personal Contact is a staffing and personnel services company operating under the Personal Contact Group AG umbrella, offering three core service lines: Temporary Staffing, Permanent Placement, and Try & Hire. The company serves industries including pharma, industry, technology, construction, and trade. The product portfolio includes a Jobs Portal for vacancy browsing, Online Candidature Portal for candidate submissions, Vacancy Submission Service for clients, and a Personal Contact mobile application available on iOS and Android. The group consists of multiple entities including Personal Contact Group AG, Personal Contact AG, Personal Contact Basel AG, Personal Contact Laufen AG, and Personal Contact Rheinfelden AG, all administered by Stracon Services AG.
Differentiator
Problem solved
Functional benefit
Products and services
- Temporary Staffing Services Temporary placement of qualified personnel into industrial, pharmaceutical, technical, and trade roles at client companies, with the agency acting as legal employer under staff leasing arrangements.
- Permanent Placement Services Recruitment and placement of candidates into permanent employment positions with client companies, generating placement fees upon successful hire.
- Try & Hire Services Trial employment service enabling client companies to evaluate a candidate on the job before converting to a permanent hire, with staffing fees charged during the trial period.
- Jobs Portal Searchable online job board displaying open temporary, permanent, and Try & Hire positions across Swiss cantons, used by candidates to browse and apply for roles.
- Online Candidature Portal Web-based application system that lets job seekers submit their candidacy details and documents electronically to Personal Contact for matching against open vacancies.
- Vacancy Submission Service Online form-based service that allows client companies to submit vacancy announcements specifying job mode, requirements, and preferred agency to initiate a staffing engagement.
- Personal Contact App Mobile application published on the iOS App Store and Google Play Store that allows candidates and employees to access Personal Contact's job listings and agency services on mobile devices.
Companies that use Personal Contact Basel
Customer profileNamed customers24 records
Segments3 records
Ideal customer profiles2 records
Personal Contact Basel technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Personal Contact Basel partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- SwissstaffingcorePersonal Contact is a member of Swissstaffing, the industry association for staffing and recruitment companies in Switzerland. The company adheres to collective bargaining agreements (CBA) for staff leasing and references SECO official documents and gav-service.ch for CBA definitions. Documents on file include CBA Staff Leasing 2024-2027.
- SECO (Staatssekretariat für Wirtschaft)corePersonal Contact references official SECO documents for collective bargaining agreement information at both Swiss federal and cantonal levels.
- Tellco pkPROminorTellco pkPRO is the company's second pillar (BVG/pension fund) provider for employees. Documents including BVG information sheets are provided to employees for 2022 onwards.
- swissstaffing pension fundminorPrevious pension fund provider referenced for second pillar information until 2021. Swissstaffing pension fund documents available for archive years.
- UBS AGminorUBS AG listed as a transfer destination for vested benefits (pension fund transfers) when employees change jobs.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Personal Contact Basel competitors and assessment
Company assessmentRegional players
- Robert Half Switzerland: Specialized staffing firm focused on finance, accounting and administrative permanent and contract placement in Switzerland — adjacent comparable for Personal Contact's permanent placement economics, though more white-collar focused.
Emerging players
- Gi Group (Swiss unit): Italian-headquartered staffing group with growing Swiss operations, particularly strong in industrial staffing, manufacturing, logistics and Try & Hire arrangements — comparable as a multi-national temp/perm agency competing for the same industrial and technical contractor pool.
Direct peers
- PageGroup Switzerland: Owner of Page Personnel and Michael Page brands in Switzerland, providing permanent and contract recruitment for technical, industrial and commercial roles — directly comparable in offering multi-modality placement services to similar SMB and mid-market clients.
- Hays Switzerland: Specialized professional staffing firm with strong Swiss footprint in technical, life sciences and construction recruitment, offering contract and permanent placement in the same industrial/pharma trade verticals as Personal Contact. Most comparable in target customer profile and multi-modality placement model.
Others
- JobCloud: Leading Swiss job-board operator running jobs.ch and related portals — adjacent comparable as a digital job marketplace connecting candidates with regional Swiss employers, though operates as an enabling platform rather than a placement agency.
Broad incumbents
- Randstad Switzerland: Global staffing firm operating locally across Switzerland with temporary placement, permanent recruitment and HR solutions, including dedicated industrial and technical staffing practices. Comparable as a Swiss-licensed, multi-sector direct competitor for industrial and pharma clients.
- Kelly Services Switzerland: Global staffing group operating in Switzerland with focus on industrial, scientific and professional placements — comparable mix of temp and perm models serving industrial and pharma clients similar to Personal Contact.
- Michael Page Switzerland: Mid-market professional recruitment firm with Swiss offices; complementary on permanent placement of technical and commercial professionals, overlapping with Personal Contact's permanent placement line of business.
- ManpowerGroup Switzerland (Manpower / Experis): Global staffing provider with a Swiss presence delivering temporary, permanent and specialized (Experis) professional placement — directly overlap with Personal Contact's industrial, technical and pharma temp/perm model.
- Adecco Group (Adecco Switzerland): Global staffing leader with a sizeable Swiss subsidiary offering temporary, permanent and outsourcing solutions across industrial, pharma and technical verticals — the same multi-sector mix Personal Contact serves. Comparable as the dominant broad incumbent in the same Swiss market segments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Personal Contact Basel social profiles
Digital presencePersonal Contact Basel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Personal Contact Basel leadership team
Management profileNumber of profiles
Profiles2 records
Personal Contact Basel subsidiaries and ownership
Company hierarchySubsidiaries2 records
Personal Contact Basel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Personal Contact Basel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Personal Contact Basel
What does Personal Contact Basel do?
Personal Contact Basel is a staffing and recruitment agency that places qualified personnel into temporary, permanent, and Try & Hire positions at client companies in the industrial, pharmaceutical, technical, and trade sectors. The agency matches candidates to vacancies through direct outreach, a web-based Jobs Portal, an online Candidature platform, a Vacancy Submission form for clients, and a Personal Contact mobile application. Services to job seekers are provided free of charge and without obligation, while client companies pay staffing fees, placement commissions, and Try & Hire trial-period fees.
Is Personal Contact Basel a public or private company?
Personal Contact Basel is a private company. It is classified as family owned and is currently operating.
When was Personal Contact Basel founded?
Personal Contact Basel was founded in 1989. It employs 1 to 10 people.
Where is Personal Contact Basel based?
Personal Contact Basel is headquartered in Basel, Switzerland, in the Europe region.
How does Personal Contact Basel make money?
Three revenue lines are on record. Staffing and Personnel Leasing is the primary driver. The others are permanent Placement Services and try & Hire.
Who are Personal Contact Basel's main competitors?
Robert Half Switzerland is listed as a regional player. Gi Group (Swiss unit) is listed as an emerging player. Direct peers are PageGroup Switzerland and Hays Switzerland. JobCloud is listed as an others. Broad incumbents are Randstad Switzerland, Kelly Services Switzerland, Michael Page Switzerland, ManpowerGroup Switzerland (Manpower / Experis) and Adecco Group (Adecco Switzerland).
Does Personal Contact Basel have an API?
No public API is recorded for Personal Contact Basel.
What industry is Personal Contact Basel in?
Personal Contact Basel's product category is Staffing Services. Its primary akta.pro industry code is BPACAFAA, General Permanent Placement (Multi-Industry), with a secondary code of BPACAFAC, Professional & Technical Direct Hire (IT, Engineering, Finance, Healthcare). Its NAICS code is 561311 and its SIC code is 7361.