Jordan Tax Service

What Jordan Tax Service does

Jordan Tax Service, Inc. is a privately held Pennsylvania corporation founded in 1932 by J. William Jordan, headquartered in McMurray, PA. The company provides tax and utility fee collection services to municipalities, school districts, counties, and authorities across southwestern Pennsylvania under Pennsylvania Act 32. It operates as the appointed Tax Officer for the Allegheny County Central Tax Collection District and the Southwest Allegheny County Tax Collection District, and holds Deputy Tax Collector and Tax Collector appointments for additional boroughs and townships (including West View Borough, Carroll Township, Town of McCandless, South Fayette Township, and Duquesne City). Client base exceeds 100 boroughs/townships/authorities and 32 school districts, with Allegheny County and the School District of Pittsburgh as anchor accounts.

The company's core technology is a proprietary web portal (portal.jordantax.com) supporting individual EIT filing, employer returns, payment processing, and electronic filing via standardized formats (Simplified CSV, Modified EFW2, Multi-EIN CSV). A separate utility billing portal (utilpay.jordantax.com) handles sewage, garbage, and stormwater fee collection with e-Billing, auto-pay, SMS notifications, and Pay-by-Phone. Payment processing is handled via third-party providers (ACI Worldwide, Doxim, PNC), with convenience fees passed to payers. The firm also provides tax certification services for real estate closings and courthouse record-keeping plus bankruptcy claim management.

Revenue is generated through three primary streams: percentage-based managed services for current and delinquent tax collection (with collection costs ranging from 10% to 20% on delinquent taxes), transaction-based fees for tax certifications ($30 per parcel standard, $10 per parcel per year delinquent), and utility/payment convenience fees. The go-to-market is hybrid: B2G direct contracting via RFP with municipalities and school districts, combined with direct-to-consumer channels (online portal, four physical offices, mail, phone) for taxpayers and employers. Headcount is extremely lean at 1–10 employees, reflecting the operational leverage of a regional franchise model rather than a labor-intensive services business.

Name

Jordan Tax Service

Legal name

Jordan Tax Service, Inc.

Website

https://jordantax.com

Company type

Private

Founded year

1932

Operating status

Operating

Headcount range

1–10 employees

Short description

Jordan Tax Service is a Pennsylvania-incorporated tax and utility fee collection firm, appointed Tax Officer under Act 32 for Allegheny County TCDs, serving 100+ municipalities, 32 school districts, and individual taxpayers and employers across southwestern Pennsylvania since 1932.

Ownership category

akta.pro rank

Product category

Municipal Tax Collection Services

NAICS

Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Tax Return Filing, Processing & Assessment (BPAIADAC), Garnishments, Levies & Wage Withholding Administration (BPAAAHAG)

Keywords

• Municipal tax collection
• Earned income tax services
• Utility fee billing
• Tax certification services
• Act-32 compliance

Headquarters

HQ city

Mcmurray

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Municipal Tax Collection Services: Revenue generated from contracted tax collection services for municipalities, school districts, and counties. Services include current and delinquent tax collection, courthouse record keeping, bankruptcy claim management, and reporting services.
2. Utility Fee Collection: Collection services for sewage, garbage, stormwater, and other municipal utility fees. Payment processing fees may apply for credit/debit card and ACH transactions.
3. Tax Certification Services: Preparation of tax certifications and municipal claim letters for property closings. Fees charged for certification searches and updates ($30 per parcel standard requests, $10 per parcel per year for delinquent tax certifications).
4. Bill Printing Services: Real estate tax bill printing and utility fee printing services for municipal clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Jordan Tax Service provides contracted municipal revenue collection services to Pennsylvania municipalities, school districts, and counties, acting as an appointed Tax Officer under Pennsylvania Act 32 for the Allegheny County Central and Southwest Allegheny County Tax Collection Districts. The company collects current and delinquent real estate, earned income, local services, mercantile, business privilege, and per capita taxes, plus sewage, garbage, stormwater, and EMS utility fees, and issues tax certifications for real estate closings. Services are delivered through proprietary online portals (portal.jordantax.com and utilpay.jordantax.com), in-person offices, mail, and phone channels.

Product overview

Jordan Tax Service is a revenue collection services company providing tax and utility fee collection for Pennsylvania municipalities, school districts, and counties. The company operates primarily through its Employer Portal (portal.jordantax.com) for business tax filing and payments, a Consumer EIT Filing Portal for individual earned income tax returns, and a Utility Billing Portal (utilpay) for sewage, garbage, and stormwater fees. Core collection services include Real Estate Tax, Earned Income Tax (EIT) under Act 32, Local Services Tax (LST), Mercantile/Business Privilege Tax, Per Capita Tax, and EMS fees. The company also provides Tax Certification Services for real estate closings. Supporting add-on offerings include standardized electronic filing formats (Simplified CSV, Modified EFW2, Multi-EIN CSV) for employer payroll data submission.

Differentiator

Problem solved

Functional benefit

Products and services

• Employer Portal (portal.jordantax.com) Secure online platform for employers to register, file EIT quarterly/monthly withholding returns, make payments (ACH Debit, credit card, paper check), upload electronic filing documents, and submit W-2 forms. Supports Act-32 Simplified CSV, Modified EFW2, and Multi-EIN CSV formats.
• Consumer EIT Filing Portal Online platform for individual taxpayers to file Annual Local Earned Income Tax (EIT) Final Returns. Authentication requires account number, Social Security Number, and PIN.
• Utility Billing Portal (utilpay) Online portal for consumers to pay sewage, garbage, and stormwater utility fees. Supports e-Billing enrollment, auto-payments, SMS notifications, and Pay-By-Phone capabilities.
• Tax Certification Services Preparation of Tax Certifications and Municipal Claim Letters for real estate closings and mortgage transactions. Covers all client municipalities with 10-business-day turnaround. Pricing is $30 per parcel for standard requests and $10 per parcel per year per tax type for delinquent tax certifications.
• Real Estate Tax Collection Collection of current and delinquent real estate taxes for municipalities, school districts, and counties. Includes bill printing and courthouse record keeping services.
• Earned Income Tax (EIT) Collection Collection of current and delinquent Earned Income Tax under Pennsylvania Act 32. Services include tax withholding management for employers, quarterly and annual return filing, and W-2 reconciliation.
• Local Services Tax (LST) Collection Employer withholding and quarterly payment collection for Local Services Tax. Includes registration, quarterly return forms, and exemption management (e.g., LST exemption for employees earning less than $12,000 annually).
• Utility Fee Collection (Sewage, Garbage, Stormwater) Billing and collection services for sewage charges, garbage/refuse fees, and stormwater management fees. Supports e-Billing, auto-pay, pay-by-phone, and text notifications.
• Mercantile and Business Privilege Tax Collection Gross receipts tax collection for businesses including mercantile tax, business privilege tax, mechanical device tax, and amusement/admissions tax.
• Per Capita Tax Collection Collection of ACT 511 Per Capita taxes for individuals aged 18 and older residing in imposing municipalities or school districts.
• EMS Fee Collection Collection of Emergency Medical Services fees for Ross West View EMSA communities including Ross Township, West View Borough, Ohio Township, Millvale Borough, and Reserve Township.

Quantifiable outcome

• Over 90 years of continuous operation and service to southwestern Pennsylvania communities

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ADP: Major payroll and tax services provider handling employer withholding, payroll tax filing, and tax compliance for businesses. While focused on employer-side payroll rather than municipal collection, ADP's RUN and similar offerings touch the EIT withholding space JTS serves.
• Conduent: Large government-focused BPO providing tax collection, revenue management, and payment processing services for municipalities and state agencies. Operates a much broader portfolio than Jordan Tax Service but competes in overlapping tax and revenue collection services for public-sector clients.
• Paychex: Large payroll and HR services company with tax filing and withholding capabilities for SMB employers. Adjacent to JTS's employer withholding business and a potential disruptor if municipalities shift toward integrated payroll platforms.
• Tyler Technologies: Major provider of software and services for the public sector, including municipal tax and finance platforms (Munis ERP, tax billing, cashiering). Offers competing technology infrastructure that municipalities may choose over Jordan Tax Service's outsourced services.

Others

• Intuit: Consumer and small business tax software provider (TurboTax, QuickBooks). Not a direct competitor, but Intuit's products touch on the individual EIT filing portion of JTS's service portfolio and represent an alternative for self-filing taxpayers.
• H&R Block: Large consumer tax preparation company with services for individual tax filing including state and local returns. While focused on consumer-side preparation, H&R Block's services partially overlap with JTS's individual EIT filing capabilities for taxpayers.
• Wolters Kluwer Tax & Accounting: Provider of tax compliance, indirect tax, and accounting software for businesses and tax professionals. Operates in adjacent tax compliance space and represents a vendor-side alternative for employer tax filing automation that could affect JTS's employer withholding business.
• DXC Technology: Large IT services company with a government services practice covering digital transformation and tax/revenue systems for public-sector clients. Broad incumbent in adjacent technology and consulting space relevant to municipal tax collection modernization.

Direct peers

• H.A. Berkheimer & Associates: Pennsylvania's largest appointed Tax Officer for Earned Income Tax under Act 32, serving multiple TCDs across the state. Most direct competitor to Jordan Tax Service with overlapping municipal tax collection services, employer EIT withholding management, and PSD code compliance capabilities.
• Keystone Collections Group: Pennsylvania-based EIT and LST tax collection service provider operating under the Act 32 framework. Direct peer offering similar municipal tax collection services in regional PA TCDs with comparable employer withholding and taxpayer payment platforms.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/jordan-claim-service

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jordan Tax Service