CannaAid Medical

What CannaAid Medical does

CannaAid Medical is a private Australian medical clinic headquartered at Level 45, 680 George Street, Haymarket, Sydney, that specialises in plant-based natural medicine (medicinal cannabis) prescriptions for patients with chronic conditions lasting three months or more who have not responded adequately to conventional treatments. The clinic combines an in-person Sydney CBD consultation practice with a nationwide telehealth service delivered via phone and video on the Halaxy booking platform, making consultations available across all Australian states and territories. CannaAid holds TGA Authorised Prescriber status for Natural Medicine, allowing streamlined access to unapproved therapeutic goods via the Authorised Prescriber and Special Access Scheme pathways rather than requiring case-by-case approvals.

The business operates a pure professional-services revenue model with multiple consultation streams: AU$99 for in-clinic new patient consultations (with a AU$42.85 Medicare rebate and bulk billing for concession card holders), AU$59 for existing patient telehealth follow-ups, AU$110 for STI test consultations, and ancillary services including Mental Health Care Plans, Skin Cancer Clinic services, and dedicated DVA Claims Support. Prescriptions are dispensed through dedicated partner pharmacies with medications delivered directly to patients' homes at an average cost of AU$9–10/day or AU$278/month per patient. A Compassionate Access Program provides discounted medication rates (e.g., AU$6.60/gram concession flower versus AU$13.48/gram standard) for Commonwealth Concession, Seniors, and Pensioner card holders.

The clinic is registered in Australia as ACN 664 477 454 and operates as an owner-controlled private entity with no disclosed venture capital, private equity, or parent company involvement. Patient acquisition is driven by organic SEO content, an educational blog covering terpenes, DVA claims, and state-specific natural medicine topics, and social media presence on Facebook and Instagram. Consultations are available in English, Mandarin, and Cantonese, providing access to the Chinese-Australian patient cohort. Additional service lines such as STI testing (launched October 2025) and skin cancer screening have been added to diversify revenue beyond natural medicine prescriptions.

Name

CannaAid Medical

Legal name

CannaAid Medical

Website

https://cannaaidmedical.com.au

Company type

Private

Operating status

Operating

Short description

CannaAid Medical is a Sydney-based private clinic providing telehealth and in-person natural medicine consultations across Australia. It serves chronic-condition patients, DVA veterans, and concession card holders through TGA Authorised Prescriber pathways and affordable Compassionate Access pricing.

Ownership category

akta.pro rank

Product category

Alternative Medicine Clinic

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

akta.pro secondary industry

DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)

Keywords

• Natural medicine clinic
• Alternative healthcare services
• Telehealth consultations
• Plant-based therapies
• Chronic pain management

Headquarters

HQ city

Sydney (Haymarket)

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. New Patient Consultations (In-Clinic): In-clinic face-to-face new patient consultations charged at AU$99. Medicare rebate of $42.85 available for eligible patients. Bulk billed for concession card holders.
2. Telehealth Consultations (Existing Patients): Telehealth follow-up consultations for existing patients at AU$59, providing ongoing care and repeat prescriptions.
3. STI Test Consultations: Sexual health STI test consultations charged at AU$110 per appointment, with pathology referral included.
4. Natural Medicine Prescriptions: Prescription medications for natural medicine dispensed through dedicated partner pharmacies and delivered to patients' homes. Medication costs average AU$1–20/day or AU$30–600/month depending on dosage and product form. Some DVA patients may access subsidised medication through DVA.
5. Repeat Prescriptions: Repeat prescription services for existing medication regimens, with follow-up doctor consultations required for dose adjustments.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

CannaAid Medical is an Australian alternative healthcare clinic that delivers natural medicine consultations and prescriptions to patients with chronic conditions of 3+ months who have not responded to conventional treatments. The clinic operates a hybrid model combining in-person consultations at its Sydney CBD (Haymarket) clinic with nationwide telehealth (phone and video) appointments, holding TGA Authorised Prescriber status to prescribe plant-based therapies. Medications are dispensed through dedicated partner pharmacies and delivered to patients' homes.

Product overview

CannaAid Medical is a natural medicine and alternative healthcare clinic offering Australia-wide telehealth and in-person consultations. The core offering consists of Natural Medicine Consultations for chronic conditions, complemented by STI Test Consultations (AU$110), DVA Claims Support for veterans, Skin Cancer Clinic Services, Mental Health Care Plans, and a Compassionate Access Program for concession card holders. The clinic also provides educational resources on terpenes. All services are delivered via telehealth (phone/video) or in-person at their Sydney CBD location, with after-hours availability.

Differentiator

Problem solved

Functional benefit

Products and services

• Natural Medicine Consultation
• STI Test Consultation Confidential telehealth consultations for STI testing with pathology referrals, covering Chlamydia, Gonorrhoea, Syphilis, HIV, Hepatitis B & C, Trichomoniasis, and Genital herpes (HSV) tests. Consultation fee is AU$110 with pathology referral included; additional pathology lab fees may apply.
• DVA Claims Support Step-by-step guidance for Australian veterans navigating Department of Veterans' Affairs claims, including assistance with compensation claims, household services, medical expenses, and health card (Gold, White, Orange) applications.
• Skin Cancer Clinic Services Comprehensive skin cancer prevention, diagnosis, and treatment services including regular skin checks, mole mapping, biopsy procedures, and surgical removal of skin lesions, delivered at the Sydney CBD clinic.
• Mental Health Care Plans Mental health care plan consultations providing access to structured psychological services through recognised providers, supporting emotional wellbeing as part of a whole-person approach for patients with anxiety, depression, PTSD, and insomnia.
• Compassionate Access Program Program offering savings on natural medicine medications for Australian Commonwealth Concession Card, Health Care Card, Seniors Health, and Pensioner Concession Card holders, as well as DVA veterans, including bulk-billed face-to-face consultations and discounted medication rates.

Quantifiable outcome

• Average natural medicine medication cost of AU$1–20/day (AU$30–600/month) depending on dosage and product form, with concession rates available.
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Alternaleaf: Australia's largest medicinal-cannabis telehealth clinic network, providing similar Authorised Prescriber consultations for chronic conditions across all states. It is the most directly comparable telehealth-led natural medicine clinic competing for the same patient cohorts.
• MyAccess Clinics: Australian network of medicinal-cannabis clinics combining in-person and telehealth consultations for chronic conditions. Comparable on dual-channel delivery, condition-led treatment plans, and TGA Authorised Prescriber workflows.
• MOCA Health: Australian telehealth medicinal-cannabis clinic offering consultations and TGA pathway prescriptions, with a comparable chronic-condition focus and nationwide telehealth model directly overlapping CannaAid's core offering.
• Cannadoc: Australian medicinal-cannabis telehealth clinic providing direct-to-patient Authorised Prescriber consultations. Closely comparable on telehealth-led GTM, TGA pathways, and chronic-condition patient targets.
• Polln: Australian medicinal-cannabis telehealth platform offering consultations and prescriptions nationwide. Comparable competitor on telehealth delivery and chronic-condition focus for natural medicine prescriptions.
• CDA Clinics: Australian medicinal-cannabis clinic group operating both telehealth and physical locations delivering Authorised Prescriber consultations. Comparable on regulatory model, dual delivery, and chronic-condition patient acquisition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cannaaidmedical
• Instagraminstagram.com/cannaaid_medical?r=nametag
• LinkedInlinkedin.com/company/cannaaid-medical

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CannaAid Medical