Vertical
vertical IT-Service GmbH is a Frankfurt-based German IT services provider delivering subscription-based Workplace Management and IT Security services — Device, Identity, Productivity, Connectivity, Infrastructure and security suites — to SMBs, enterprises and startups across the DACH region.
- Company typePrivate
- Founded2001
- HeadquartersFrankfurt, Germany
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Vertical does
vertical IT-Service GmbH is a Frankfurt am Main-based private German IT services provider (GmbH) offering a bundled portfolio of managed workplace and IT security services to small, mid-sized and large enterprises, plus startups, primarily across the DACH region. The company operates against an As-a-Service subscription model delivered through six core Workplace Management offerings — Device, Workplace, Identity, Productivity, Connectivity and Infrastructure — each priced via monthly flat-rate billing with a pay-per-use option, designed to remove large upfront IT capex for customers.
The underlying platform is a "Multi-Cloud-System" that combines a high-end data center footprint, standardized production processes and an uninterrupted operating platform, surfaced to customers through a centralized management app. Vertical layers a broad IT Security portfolio on top of this base: Global Security, Production Security, Cloud Security, Mobile Security, Endpoint Security, Data Center Security and IoT & IIoT Security. Delivery is implemented on top of long-standing third-party technology relationships — Microsoft (Windows Server, Active Directory, Remote Desktop Services, Exchange Server, Microsoft 365, Azure), Citrix (HDX), Dell, Pure Storage (Active/Active clustering), Palo Alto, Sophos, Trend Micro, Veeam and noSpamProxy — with Active/Active clustering between two data centers cited as a high-availability differentiator.
Go-to-market is hybrid: direct enterprise field sales via Account Managers handling service reviews and cross/upsell, inside sales supported by free initial consultations (Erstgespräch) and product demonstrations, and an indirect channel via distributors (Ingram Micro, Tech Data, TD SYNNEX, Also) and resellers. Scale signals include 60+ qualified employees, 700+ customers, a sole Managing Director (Marc Koehler) and a kununu Top Company 2024 employer recognition. Revenue, funding, ownership structure and detailed financials are not publicly disclosed.
Vertical firmographics
Firmographics- Name
- Vertical
- Legal name
- vertical IT-Service GmbH
- Website
- https://vertical.de
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- vertical IT-Service GmbH is a Frankfurt-based German IT services provider delivering subscription-based Workplace Management and IT Security services — Device, Identity, Productivity, Connectivity, Infrastructure and security suites — to SMBs, enterprises and startups across the DACH region.
- Ownership category
- akta.pro rank
Vertical industry classification
Industry- Product category
- Managed IT Services / Digital Workplace Management
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
- akta.pro secondary industry
- Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)
Keywords
Where Vertical is headquartered
LocationHeadquarters
- HQ city
- Frankfurt
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Vertical business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- As-a-Service Subscriptions: Monthly flat-rate subscription model for all services including Device as a Service, Workplace as a Service, Identity as a Service, Productivity as a Service, Connectivity as a Service, and Infrastructure as a Service. Eliminates large upfront IT investments and outdated technology through consumption-based monthly billing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | As-a-Service model with monthly flat-rate pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Vertical product offering
Product offeringCore offering
Vertical delivers an integrated As-a-Service portfolio for digital workplaces and enterprise IT, encompassing Device, Workplace, Identity, Productivity, Connectivity, and Infrastructure as a Service, complemented by a holistic IT security suite covering Global, Production, Cloud, Mobile, Endpoint, Data Center, and IoT/IIoT security. All services are delivered through a central management app backed by a Multi-Cloud-System architecture with standardized production processes and an uninterrupted operating platform, sold as monthly subscription bundles to German enterprises.
Product overview
Vertical is an IT service provider offering a comprehensive portfolio of 'as a Service' solutions for modern digital workplaces. The core offering consists of six Workplace Management services: Device as a Service, Workplace as a Service, Identity as a Service, Productivity as a Service, Connectivity as a Service, and Infrastructure as a Service. These services are complemented by a holistic IT Security suite covering Global Security, Production Security, Cloud Security, Mobile Security, Endpoint Security, Data Center Security, and IoT & IIoT Security. All services are delivered on a subscription basis with monthly fees, featuring a central management app, standardized production processes, and uninterrupted operations platform centered around a Multi-Cloud System.
Differentiator
Problem solved
Functional benefit
Products and services
- Device as a Service Provides pre-configured end-user devices delivered ready-to-use with included repair and return services, targeted at businesses that need modern workplace hardware without large upfront investments.
- Workplace as a Service Cloud-based device configuration service with software distribution, endpoint security, and workplace support for digital employee workstations.
- Identity as a Service Identity management solution providing user convenience and enhanced security through Active Directory integration, centralized identity, and Single Sign-On.
- Productivity as a Service Provides software and applications on demand for the modern digital workplace, enabling access to productivity tools without upfront licensing complexity.
- Connectivity as a Service Full-service corporate network solution providing secure and flexible enterprise connectivity for businesses across distributed locations.
- Infrastructure as a Service Cloud solutions hosted and operated in Germany, providing scalable infrastructure for businesses that need compliant, locally-hosted compute and storage.
- Global Security Strategic cybersecurity solution designed to protect enterprises comprehensively against cyber attacks as part of Vertical's holistic IT Security suite.
- Production Security Comprehensive security strategy and solutions for protecting industrial production environments and manufacturing operations.
- Cloud Security Infrastructure protection solution for securing cloud environments against cyber attacks, safeguarding enterprise data stored in the cloud.
- Mobile Security Security solution for mobile workplaces designed to ensure seamless and secure digital transformation across mobile endpoints.
- Endpoint Security Innovative endpoint protection solution using proactive measures to address security gaps on end-user devices before they are exploited.
- Data Center Security Customized security solution for data center protection, including risk analysis, monitoring, and incident management for on-premises and hybrid data centers.
- IoT & IIoT Security Security solution for Internet of Things and Industrial IoT environments, including policy creation, secure device configuration, and firmware updates.
Companies that use Vertical
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles1 record
Vertical technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Vertical partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, major and strategic.
- MicrosoftcoreLong-standing Microsoft Partner with expertise in Windows Server, Active Directory, Remote Desktop Services, and Exchange Server infrastructure. Microsoft 365 and Azure integration capabilities for hybrid cloud deployments.
- CitrixcoreCitrix partnership focusing on HDX technologies for improved application performance and user comfort in virtual environments. Virtual desktop and application delivery solutions.
- DellmajorTechnology partner for hardware solutions including servers, workstations, and enterprise infrastructure.
- Pure StoragemajorPartner for storage solutions offering Active/Active clustering capabilities with FlashArray for high availability and data protection across data centers.
- Palo Alto NetworksmajorCybersecurity partner providing next-generation firewall and advanced threat protection solutions.
- SophosmajorSecurity partner offering endpoint protection, network security, and managed threat response solutions.
- Trend MicromajorSecurity partner providing cross-generational threat defense for endpoints, servers, and cloud workloads.
- VeeammajorPartner for data management and backup solutions ensuring business continuity and data protection.
- ACS (Aicheler, CITEC, Seitz)strategicStrategic cybersecurity alliance between Vertical and ACS (Krick) for comprehensive cyber protection services. Joint collaboration on security solutions and threat defense.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Vertical competitors and assessment
Company assessmentDirect peers
- Cancom SE: German-headquartered managed services and cloud provider focused on workplace, hybrid IT, and cybersecurity for enterprise and mid-market. Directly comparable multi-vendor As-a-Service proposition with similar Microsoft and multi-cloud orientation.
- Avanade: Accenture-Microsoft joint venture focused on Microsoft-based digital workplace, Azure, and security services. Comparable in Microsoft-centric workplace and identity proposition, though operating at a much larger, global scale.
- Controlware GmbH: German IT systems integrator and managed services provider focused on network, data center, and cybersecurity. Directly comparable vendor ecosystem (Palo Alto, Sophos, Veeam, Pure Storage) and managed service delivery model.
- Bechtle AG: Largest German IT systems integrator and managed services provider with a broad workplace, cloud, and security portfolio serving SMBs to enterprise. Closely comparable in offering breadth and As-a-Service delivery model, though at significantly larger scale.
- SVA System Vertrieb Alexander GmbH: Germany-based IT systems integrator specializing in data center, workplace, and security solutions with strong vendor partnerships. Highly comparable in As-a-Service managed services positioning and customer segment focus on German Mittelstand.
Broad incumbents
- Computacenter: Large European IT infrastructure and workplace services provider with deep Microsoft, Cisco, and security partnerships. Overlaps with Vertical on managed workplace and security, but operates at enterprise and hyperscale scale across multiple countries.
- T-Systems (Deutsche Telekom): Subsidiary of Deutsche Telekom offering large-scale managed workplace, cloud, and security services, including sovereign cloud offerings in Germany. Competes with Vertical on enterprise managed services, particularly for German data residency and regulated workloads.
- Avanade / Sopra Steria competitors - Sopra Steria: European IT services group with significant German operations delivering digital workplace, cloud, and cybersecurity services. Comparable in managed services and end-user computing offerings, particularly across DACH enterprise and public sector.
Regional players
- Allgeier SE: German IT services group with portfolio across enterprise IT, software, and talent. Comparable in DACH managed services and integration scope, though with a broader software and consulting mix than Vertical's pure workplace/security focus.
- GFT Technologies SE: Germany-based IT services and digital transformation provider with growing managed services and security capabilities. Comparable in DACH enterprise customer focus, though differentiated by stronger financial services vertical and software engineering heritage.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Vertical social profiles
Digital presenceVertical financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vertical leadership team
Management profileNumber of profiles
Profiles2 records
Vertical funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vertical M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vertical
What does Vertical do?
Vertical delivers an integrated As-a-Service portfolio for digital workplaces and enterprise IT, encompassing Device, Workplace, Identity, Productivity, Connectivity, and Infrastructure as a Service, complemented by a holistic IT security suite covering Global, Production, Cloud, Mobile, Endpoint, Data Center, and IoT/IIoT security. All services are delivered through a central management app backed by a Multi-Cloud-System architecture with standardized production processes and an uninterrupted operating platform, sold as monthly subscription bundles to German enterprises.
Is Vertical a public or private company?
Vertical is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vertical founded?
Vertical was founded in 2001. It employs 51 to 100 people.
Where is Vertical based?
Vertical is headquartered in Frankfurt, Germany, in the Europe region.
How does Vertical make money?
One revenue line is on record: as-a-Service Subscriptions.
Who are Vertical's main competitors?
Direct peers on record are Cancom SE, Avanade, Controlware GmbH, Bechtle AG and SVA System Vertrieb Alexander GmbH. Broad incumbents are Computacenter, T-Systems (Deutsche Telekom) and Avanade / Sopra Steria competitors - Sopra Steria. Regional players are Allgeier SE and GFT Technologies SE.
Does Vertical have an API?
No public API is recorded for Vertical.
What industry is Vertical in?
Vertical's product category is Managed IT Services / Digital Workplace Management. Its primary akta.pro industry code is BPAEAAAK, Network, Infrastructure & Data Center Integration, with a secondary code of BPAEAIAJ, Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support). Its NAICS code is 54151 and its SIC code is 7373.