What Fatchip does

FATCHIP GmbH is a Berlin-based, founder-owned IT agency specializing in e-commerce technology, established approximately 20 years ago and led by Dipl.-Ing. Hendrik Bahr. The company develops and sells proprietary plugins and integrations for the OXID eShop platform (its primary focus), as well as Shopware, Magento, and Shopify. Its product portfolio spans payment gateway connectors (Klarna/Kustom Checkout, Mollie, Computop, Nexi), analytics (Betreiber-Statistiken / operator statistics), admin and SEO utilities (Admin Rights, WebP Picture Converter, Google XML Sitemap, Redirect), and data-exchange tools (CSV-Maker with 80+ pre-configured export portals, Tradebyte connectors). Shopify-native apps (Smartmaps and Teams Notifications) are distributed via the Shopify App Store.

The underlying technology is PHP-based plugin development against the OXID, Shopware, Magento 2, and Shopify APIs, with documented certification status from OXID and Shopware as a platform partner. Revenue is generated primarily through one-time plugin license sales (€349–€2,799, with 12-month update inclusion and 50% renewal pricing) supplemented by a single SaaS subscription (CSV-Maker Basic at €39/month), professional services (€249 plugin installation, €549 Tradebyte workshops), consulting, custom development, and Rundeck-based managed hosting for OXID shops. Customers are predominantly German-speaking SMB and mid-market e-commerce retailers across diverse verticals (confectionery, home/living, music publishing, electronics, events), with selected enterprise engagements such as the Shopware 6 relaunch for Breitkopf & Härtel KG. GTM is direct B2B through the fatchip.de online shop and the Shopify App Store, supported by a wiki knowledge base and founder-led content channels. The company is privately held, bootstrapped, with no disclosed institutional investors.

Name

Fatchip

Legal name

FATCHIP GmbH

Website

https://fatchip.de

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

FATCHIP GmbH is a Berlin-based, founder-owned e-commerce IT agency that develops and sells proprietary plugins, payment integrations, and managed services for OXID, Shopware, Magento, and Shopify, serving German-speaking SMB and mid-market online retailers.

Ownership category

akta.pro rank

Product category

E-commerce Plugins and Extensions

NAICS

Custom Computer Programming Services (541511), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL)

akta.pro secondary industry

POS-to-Online Unified Payments (Omnichannel Payments) (CRAFALAL)

Keywords

• E-commerce plugins
• Payment integrations
• Shop software development
• Data export tools
• Managed hosting services

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Plugin Sales: One-time license sales of proprietary e-commerce plugins for OXID, Shopware, Magento, and Shopify platforms. Plugins are sold with 12 months of updates included, with renewal pricing at 50% of original cost after 12 months.
2. SaaS Subscription (CSV-Maker): Monthly subscription model for CSV-Maker Basic at €39/month, allowing smaller OXID shops to export products to price comparison engines and marketplaces
3. Professional Services: Plugin installation services, workshops (e.g., OXID Tradebyte Workshop at €549), and consulting engagements for implementation and customization
4. Managed Hosting: Rundeck-based managed hosting services for ongoing shop maintenance and operations

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Fatchip GmbH is a Berlin-based IT agency that develops and sells proprietary e-commerce plugins and extensions for OXID eShop, Shopware, Magento, and Shopify platforms, including payment integrations (Klarna/Kustom, Mollie, Computop, Nexi), analytics, data export, SEO, and admin management tools. The company also offers professional services such as consulting, custom development, plugin installation, training workshops, and managed hosting using Rundeck orchestration. All offerings are sold on a commercial/B2B basis to e-commerce shop operators and service providers.

Product overview

FATCHIP is an IT agency specializing in e-commerce with 20 years of experience, offering a portfolio of plugins and services. The core offering consists of platform-specific plugins for OXID eShop (their primary focus), Shopware, Magento, and Shopify. Key product lines include: (1) Payment plugins supporting Klarna, Mollie, Computop, and Nexi; (2) Data management tools like CSV-Maker for exporting products to 80+ price search engines and marketplaces; (3) Analytics and admin tools including Betreiber-Statistiken (operator statistics) for shop insights and Admin Rights for user access management; (4) Utility plugins such as WebP Picture Converter, Google XML Sitemap, and Redirect management; (5) Shopify apps including Smartmaps (DSGVO-conform maps) and Teams Notifications. Services include consulting, individual development, plugin development, support and training, graphics and design, data maintenance, and managed hosting via Rundeck. The company also offers service packages including plugin installation and OXID Tradebyte workshops.

Differentiator

Problem solved

Functional benefit

Products and services

• OXID Plugin Betreiber-Statistiken (Operator Statistics) Analytics plugin for OXID eShop operators providing order statistics, top products/customers/manufacturers/payment types, target group analysis (gender and age), and turnover reporting accessible via OXID admin area and mobile-optimized view.
• OXID Plugin WebP Picture Converter Image optimization plugin for OXID 7 that automatically converts JPG, PNG, and GIF images to WebP format for supporting browsers, reducing file size without quality loss and improving page load times and SEO rankings.
• OXID Plugin Admin Rights User access management plugin for OXID CE and PE editions enabling control of individual shop section access via user groups with read-only or read/write permissions; replicates an Enterprise Edition capability at €2,099 one-time.
• CSV-Maker (Basic subscription and larger editions) Product data export solution for OXID eShop that generates CSV feeds for over 80 pre-configured price search engines and marketplaces with cronjob-based automation, filtering, category mapping, and multilingual support. Basic tier priced at €39/month.
• Smartmaps App for Shopify Shopify app providing DSGVO/GDPR-compliant map display of business location on contact forms or anywhere in the Shopify theme.
• Teams Notifications App for Shopify Shopify app that sends Microsoft Teams channel notifications for store events including new orders and refunds.
• OXID Mollie Payment Plugin Certified payment integration plugin for Mollie payment services in OXID eShop, supporting Split Authorization and Capture (Merchant Capture) and API logs display in admin.
• OXID Klarna Checkout / Kustom Checkout Plugin Payment checkout plugin integrating Klarna (now Kustom) payment solutions into OXID eShop 6 and 7 for increased conversion and average order value.
• OXID Computop Payment Connector Payment gateway integration plugin enabling credit card and wallet payments via Computop in OXID 6 and 7 shops.
• Magento 2 Nexi Paygate Module Payment processing module for Magento 2 integrating Nexi Paygate for secure payment transactions.
• Magento 2 Computop Payment Connector Payment integration module enabling Computop payment methods in Magento 2 stores.
• Shopware Computop Payment Connector Payment plugin for safe use of Computop payment methods in Shopware 5.6 to 5.7.16 stores.
• OXID Google XML Sitemap Plugin SEO plugin generating Google XML sitemaps for OXID 7 to improve search engine indexing.
• OXID Plugin Redirect URL redirect management plugin for OXID 6 and 7 shops, enabling proper handling of URL changes for SEO.
• OXID 2 Tradebyte Connector Export connector enabling data transfer from OXID eShop to Tradebyte TB.One for retailer connectivity, priced at €2,199 one-time license.
• Tradebyte 2 OXID Connector Import connector for transferring articles from Tradebyte TB.One to OXID eShop with configurable product import settings, priced at €2,799 one-time license.
• Plugin Installation Service OXID eShop Professional flat-rate plugin installation and update service for OXID eShop PE and EE environments at €249.
• OXID Tradebyte Workshop 4-hour consultation workshop analyzing OXID/Tradebyte connectivity options, prerequisites, and expectations; available in-office or online at €549.
• Consulting Services E-commerce business consulting services provided by the Fatchip IT agency for online retailers and service providers.
• Individual Development Services Custom software development services for e-commerce projects, including bespoke plugin and shop feature development.
• Rundeck Managed Hosting Managed hosting service using the Rundeck orchestration platform for automated operations, monitoring, and maintenance of shop environments.
• OXID eShop as a Service Complete hosted OXID eShop service package providing the platform as a managed solution for merchants.

Quantifiable outcome

• Significantly increased sales for shop management customers
• +1 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core.

• OXID eShopcoreTechnology or IntegrationPrimary platform partner for plugin development. FATCHIP is a certified OXID partner developing and maintaining extensive plugin ecosystem for OXID eShop CE, PE, and EE editions across versions 6 and 7.
• ShopwarecoreTechnology or IntegrationCertified Shopware agency partner providing plugin development and shop implementation services for Shopware 5 and 6 platforms.
• MagentocoreTechnology or IntegrationPlugin development partner for Magento 2, providing Computop and Nexi payment gateway integrations.
• ShopifycoreTechnology or IntegrationApp development partner creating native Shopify applications distributed through Shopify App Store, including Smartmaps and Teams Notifications apps.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• Mollie: A European payment service provider offering integrated payment APIs. Comparable because FATCHIP maintains a certified Mollie plugin for OXID and Mollie's platform changes (e.g., Split Authorization/Capture updates in 2026) directly drive FATCHIP's product roadmap.
• Klarna (Kustom): A major BNPL and checkout payment provider in Europe. Comparable in the context of FATCHIP's certified OXID plugin for Klarna/Kustom Checkout, representing a partner ecosystem player whose roadmap and certification requirements directly shape FATCHIP's product development priorities.

Broad incumbents

• OXID eSales: The vendor of the OXID eShop platform and operator of the OXID partner program of which FATCHIP is a certified member. Comparable because OXID eSales itself maintains partner integrations, marketplaces, and reference customers that compete with third-party plugin vendors for mindshare.
• Shopware (shopware AG): Vendor of the Shopware e-commerce platform and developer of its own app system. Relevant as a broad incumbent whose native app ecosystem competes directly with FATCHIP's Shopware plugin portfolio and dictates the platform roadmap FATCHIP must follow.

Direct peers

• mageside: A Magento 2 extension and module developer selling plugins through its own store and marketplaces. Comparable as a similarly-positioned European e-commerce plugin developer specializing in payment and integration extensions for a single major platform.
• BitBag: A Polish and EU e-commerce agency and SaaS vendor focused on Shopware and Sylius, building open-source extensions and integrations. Direct peer because of overlapping Shopware plugin development, EU presence, and shared open-source commerce focus targeting DACH-adjacent markets.
• netz-united (netz98): A long-standing OXID eShop platinum partner and e-commerce agency in Germany, providing consulting, shop implementation, plugin development, and hosting for OXID merchants. Direct peer to FATCHIP because both are Berlin/GER-based OXID-certified agencies competing for the same DACH e-commerce projects.
• codeCompany: A German e-commerce agency specializing in OXID eShop, Shopware, and Shopify implementations, offering plugin development and managed hosting. Direct peer due to overlapping OXID/Shopware certification portfolio, similar Berlin/Germany presence, and shared plugin-plus-services revenue model.
• Sygnity / Net Inventors: A German e-commerce agency focused on Shopware, OXID, and Magento implementations with custom plugin and integration services. Direct peer because of overlapping platform coverage, similar mid-market project focus, and comparable B2B service catalog including managed hosting.

Emerging players

• Tradebyte: Provider of marketplace connectivity software (TB.One) used by DACH retailers. Comparable as the upstream counterpart to FATCHIP's OXID 2 Tradebyte and Tradebyte 2 OXID connector products, and a partner with whom FATCHIP co-markets a dedicated integration workshop.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/Architektos
• Xx.com/FATCHIP

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fatchip