What BitBag does

BitBag sp. z o.o. is a Polish eCommerce software engineering firm headquartered in Opole and operating 100% remotely, founded in 2013 with 70+ experts serving enterprise and mid-market clients across 30 markets. The company specializes in custom development and implementation of open-source eCommerce platforms — primarily Sylius and PrestaShop, of which BitBag is a co-owner — alongside Shopware, Pimcore, Ergonode, and Akeneo PIM, with PHP/Symfony as its core technology stack. BitBag delivers B2C stores, B2B platforms, multi-vendor marketplaces, and headless commerce solutions, supplemented by external system implementations (PIM, CMS, ERP, payment gateways), project takeovers, developer outsourcing, and consulting. Its proprietary product portfolio includes the PrestaShop-to-Sylius Migration Tool and several open-source Sylius plugins (DHL shipping, CMS, Adyen, Mollie, imoje, BLIK integrations), and it runs the BitBag Academy 2.0 training program.

BitBag operates as a professional services organization with project-based, quote-based engagements and no publicly disclosed pricing. The company monetizes through three revenue streams: custom eCommerce development and consulting services, external systems implementation, and the BitBag Academy training program billed per learning block. Go-to-market combines direct enterprise sales, technology partner channels (Sylius Global Partner, official partnerships with Shopware, Pimcore, Akeneo, Ergonode, Ibexa, SensioLabs), event-driven demand generation (PHPers Summit, SyliusCon, Sylius Meetups), and an Affiliate Program. BitBag is part of Cyber_pixel Venture (formerly cyber_Folks Group), which provides access to bundled ecosystem solutions including Shoper hosting, Apilo, SalesRocket, and MailerLite. Named enterprise customers include Mytheresa, Decathlon, Carrefour Group, Adyen, Mollie, and Azrieli Group. The company reports an NPS of 64 and has delivered 150+ projects cumulatively, with recognition from Statista/Financial Times (Europe's Fastest Growing Companies 2023) and Deloitte (Technology Fast 50 2021).

Name

BitBag

Legal name

BitBag sp. z o.o.

Website

https://bitbag.io

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

BitBag is a Polish eCommerce software engineering firm that builds custom B2B, B2C, and marketplace platforms on open-source stacks (Sylius, PrestaShop, Shopware, Pimcore), serving enterprise and mid-market clients globally with co-ownership of Sylius and PrestaShop.

Ownership category

akta.pro rank

Headquarters

HQ city

Wroclaw

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. eCommerce Consulting & Development Services: Professional services revenue from custom eCommerce platform development, consulting, project takeover, developer outsourcing, plugin development, and implementation services for B2C stores, B2B platforms, multi-vendor marketplaces, and custom eCommerce applications.
2. External Systems Implementation: Revenue from implementations of external systems including PIM (Product Information Management), CMS, microservices, middleware, and third-party integrations.
3. BitBag Academy Training Programs: Paid training academy (Academy 2.0) offering advanced PHP/Sylius courses with individual lessons, practical materials, and mentorship. Revenue from course fees billed per learning block.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

BitBag is a Polish eCommerce software engineering company that designs, develops, and implements custom eCommerce platforms on open-source frameworks such as Sylius, PrestaShop, and Shopware. The company delivers B2C stores, B2B platforms, multi-vendor marketplaces, PIM integrations, plugin development, and platform migration services for global brands. BitBag also operates BitBag Academy, a paid training program for PHP/Sylius developers.

Product overview

BitBag is an e-commerce technology consultancy specializing in the Sylius open-source e-commerce platform and related technologies. The company offers a portfolio that includes the PrestaShop Sylius Migration Tool for migrating e-commerce platforms to Sylius, BitBag Academy 2.0 for developer training, and BitBag eCommerce Talks as an industry podcast. Their service offering spans platform development (Sylius, Shopware, PrestaShop, Pimcore), PIM solutions (Ergonode, Akeneo), and CMS implementations (Ibexa, Sulu). The company primarily operates as a services and solutions provider rather than a SaaS product company.

Differentiator

Problem solved

Functional benefit

Brands

• BitBag Academy: An educational program that provides practical programming knowledge with a focus on eCommerce stack specialization. The program trains individuals in PHP programming, Symfony framework, Sylius, Pimcore, Sulu CMS, and other eCommerce technologies. Over 100 course participants have attended, with 94% of certified individuals receiving employment through the program.
• BitBag Guild Talks

Products and services

• Sylius Consulting & Development Professional consulting and custom development services for the Sylius open-source eCommerce framework, including architecture design, implementation, and technical advisory for enterprise and mid-market clients.
• Support for Upgrading to Sylius 2.0 Dedicated service for upgrading existing Sylius-based eCommerce platforms to Sylius 2.0, including migration planning, code refactoring, and compatibility testing.
• B2B eCommerce Development Custom development of B2B eCommerce platforms with features such as multi-inventory management, custom search engines, SAP integration, and the BitBag B2B Kit extensions for Sylius.
• B2C eCommerce Development Custom B2C online store development on Sylius, PrestaShop, and Shopware, including headless commerce, omnichannel capabilities, and integrations with payment, PIM, CMS, and ERP systems.
• Multi-Vendor Marketplace Development Custom development of open-source multi-vendor marketplace platforms enabling third-party sellers to list and sell products through a centralized storefront, with regional pricing, vendor management, and custom frontend integrations.
• PIM Implementations Professional implementation of Product Information Management systems including Pimcore, Ergonode, and Akeneo, integrated with eCommerce platforms for centralized product data management.
• Business Analysis / Vision to Plan Workshops Consulting workshops that translate business vision into a defined eCommerce implementation plan, including requirements gathering, platform selection, and roadmap development.
• PrestaShop Sylius Migration Tool A proprietary migration tool that enables eCommerce businesses to migrate data from PrestaShop to the Sylius platform, handling product catalogs, customer data, orders, and configurations while maintaining store continuity.
• BitBag Academy 2.0 A paid training and education program teaching PHP, Symfony, Sylius, Pimcore, and Sulu CMS development skills, with individual lessons, practical materials, and mentorship. Over 100 course participants have attended, with 94% of certified individuals receiving employment through the program.

Quantifiable outcome

• NPS score of 64 reflects consistently high client satisfaction
• +7 more outcomes

Named customers17 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core, flagship and minor.

• SyliuscoreOEM/ Whitelabel/ Licensing PartnerBitBag is a co-owner of Sylius, giving real influence over its technological and business development direction. BitBag is a Sylius Global Partner and actively supports the framework's development. They have developed multiple official Sylius plugins and contributed extensively to the Sylius ecosystem.
• PrestaShopcoreOEM/ Whitelabel/ Licensing PartnerBitBag is a co-owner of PrestaShop, giving influence over the platform's direction. BitBag has built a PrestaShop to Sylius migration tool and is an active contributor to the PrestaShop ecosystem.
• AdyenflagshipTechnology or IntegrationBitBag developed the most advanced all-in-one payment platform plugin for Sylius in partnership with Adyen, enabling merchants to access 11+ payment methods, refunds, and easy addition of new methods via drop-in. Sascha Schwägele (Senior Manager Commercial Partnerships at Adyen) has publicly endorsed BitBag as a strong partner.
• MollieflagshipTechnology or IntegrationBitBag developed the most advanced payment service provider integration for the Sylius platform in partnership with Mollie, featuring payment method management, partial shipment, and partial refunds. Merijn van Zuidam (Lead Technical Partner Manager at Mollie) stated that together they are the best possible PSP within Sylius.
• ShopwarecoreTechnology or IntegrationBitBag is an official technology partner for Shopware, implementing Shopware-based eCommerce solutions for clients (e.g., Foodspring migration from Magento to Shopware).
• PimcorecoreTechnology or IntegrationBitBag is an official technology partner for Pimcore, offering PIM implementations and headless commerce solutions combining Sylius backend with Pimcore for product information management.
• ErgonodecoreTechnology or IntegrationBitBag is an official technology partner for Ergonode, offering PIM implementations for centralized product information management.
• AkeneocoreTechnology or IntegrationBitBag is an official technology partner for Akeneo, providing PIM implementations as part of eCommerce solution offerings.
• Cyber_pixel Venture / cyber_Folks GroupcoreOthersBitBag is part of Cyber_pixel Venture (formerly cyber_Folks Group). As part of this group, BitBag has access to a full ecosystem of solutions including Shoper, Apilo, SalesRocket, MailerLite, and cyber_Folks hosting, enabling bundled offerings for clients.
• Sylius AcademyminorStrategic or Co-development PartnerBitBag Academy provides access to Sylius Academy advanced training program as an additional benefit to its trainees, integrating the official Sylius online course into its curriculum.

Scale indicators8 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• Crystallize: Norway-based eCommerce consultancy that is also a Sylius Global Partner. Closest like-for-like comparison to BitBag in terms of services scope (custom Sylius implementations, B2B/B2C builds) and target buyer profile.
• Divante (Composable Group): Polish eCommerce consultancy offering headless commerce and PIM implementations. Competes with BitBag for enterprise and mid-market eCommerce projects in the DACH and CEE regions.
• Boldare: Polish software product and digital consultancy headquartered in the same region as BitBag. Comparable in scale (~70–100+ employees) and in offering custom eCommerce/digital product builds for European enterprise clients.

Broad incumbents

• Shopware: German open-source eCommerce platform for which BitBag is an official technology partner. Comparable as an ecosystem anchor in the European open-source commerce space, but operates at platform-owner scale rather than as an agency.
• commercetools: Enterprise headless commerce platform. Represents the SaaS incumbent that BitBag's enterprise clients increasingly weigh against open-source stacks like Sylius when scoping large projects.

Emerging players

• Vue Storefront (Alokai): Headless commerce frontend platform integrating with multiple commerce backends including Sylius. Adjacent to BitBag's stack and increasingly bundled in headless implementation projects where BitBid competes.
• Vendure: Open-source headless commerce framework built on Node.js/TypeScript. Competes with Sylius for new open-source commerce mandates and therefore indirectly with BitBag's Sylius-centric implementation pipeline.

Others

• Sylius: Open-source eCommerce framework that BitBag co-owns and around which the agency's services are centered. Not a competitor in services, but the platform whose adoption trajectory directly governs BitBag's commercial opportunity.
• Pimcore: PIM/DXP platform for which BitBag is an official technology partner. Comparable as part of the same enterprise open-source ecosystem and frequently bundled into BitBag's headless commerce builds.
• Adobe Commerce (Magento): Legacy enterprise commerce platform from which BitBag has documented multiple migration wins (e.g., Foodspring, Jast USA). Represents the installed base driving BitBag's migration services demand rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/bitbagcommerce
• Facebookfacebook.com/bitbag
• LinkedInlinkedin.com/company/bitbag

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BitBag