Office Logistics
Office Logistics provides outsourced association management, secretariat and membership administration services to professional, industry, and not-for-profit associations across Australia, combining a proprietary cloud-based Membership Management System with bundled professional services delivered by dedicated specialists.
- Company typePrivate
- Founded2002
- HeadquartersVictoria Park, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Office Logistics does
Office Logistics is a privately held Australian association management company founded in 1997 by Donna Bennett and operating from Shailer Park, Queensland. The company delivers outsourced administration, secretariat, and membership management services to professional associations, industry bodies, and not-for-profit organisations across Australia, employing between 1 and 10 people.
Its core offering pairs a proprietary, cloud-based Membership Management System (MMS) with six bundled service modules: Membership Management, Board Support, General Administration, Financial Management, Event Management, and Marketing & Communications. The MMS provides a single integrated database with real-time data sharing, online self-service member portal, automated renewals and event registration, financial reporting, and website integration, with payment processing handled through PayPal and Stripe. The service modules wrap the technology in dedicated Association Management Specialists who deliver ongoing administrative, secretariat, bookkeeping and event work on the client's behalf.
The business operates a sales-led, quote-based go-to-market model targeting associations needing professional administration without in-house infrastructure. Pricing is custom and recurring under multi-year contracts, with revenue derived from subscription-style service fees plus professional services for event delivery. The company claims 16+ years of continuous operation, a growing Australian client base across diverse verticals (including pathology, legal, construction/demolition, charitable, and women's professional associations), and long-tenured client relationships dating back to 2000. No external funding, M&A, or public revenue disclosure is present in the available data.
Office Logistics firmographics
Firmographics- Name
- Office Logistics
- Legal name
- Office Logistics
- Website
- https://officelogistics.com.au
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Office Logistics provides outsourced association management, secretariat and membership administration services to professional, industry, and not-for-profit associations across Australia, combining a proprietary cloud-based Membership Management System with bundled professional services delivered by dedicated specialists.
- Ownership category
- akta.pro rank
Office Logistics industry classification
Industry- Product category
- Association Management Services
- NAICS
- Office Administrative Services (5611), Business Support Services (5614)
- SIC
- Services-Management Services (8741), Services-Miscellaneous Business Services (7380)
- akta.pro primary industry
- Employee Lifecycle Transactions (Transfers, Promotions, Job Changes) (BPAAAIAE)
- akta.pro secondary industries
- HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL), Meeting & Room Logistics Management (Space, Seating, Catering, A/V) (THAHAIAK)
Keywords
Where Office Logistics is headquartered
LocationHeadquarters
- HQ city
- Victoria Park
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Office Logistics business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Association Management Services: Comprehensive professional services for association administration including membership management, board support, general administration, financial management, event management, and marketing communications. Services are provided on ongoing basis with dedicated specialists assigned to each association.
- Membership Management System: Integrated online membership management system providing automation to membership management, secure credit card payments, communications, and reporting capabilities.
- Event Management Services: Event management support ranging from total event management to specific tasks like registration and receipting, delivered through integrated membership management system.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom quote-based pricing tailored to organisation size and service requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Office Logistics product offering
Product offeringCore offering
Office Logistics provides outsourced association management and secretariat services to professional, industry, and not-for-profit associations across Australia. The offering combines a proprietary cloud-based Membership Management System (MMS) with dedicated specialist services covering membership administration, board support, financial management, event management, general administration, and marketing/communications. Each client is assigned a dedicated Association Management Specialist who delivers the services end-to-end through assessment, planning, and delivery phases.
Product overview
Office Logistics offers a unified association management solution combining an integrated online Membership Management System (MMS) with six core service modules: Membership Management Services, Board Support Services, General Administration Services, Financial Management Services, Event Management Services, and Marketing and Communications Services. The cloud-based MMS serves as the central technology platform enabling real-time member data access, online self-service capabilities, automated renewals and applications, payment processing via PayPal/Stripe, and website integration, while the service modules provide the professional administrative support covering all aspects of association operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Membership Management System (MMS) An integrated cloud-based online membership management system that provides real-time member data management, online self-service administration, automated membership applications and renewals, event management, financial tracking and reporting, contact database management, and integrated marketing communications capabilities. Used by professional, industry, and not-for-profit associations in Australia to centralise member data and automate administration.
- Membership Management Services Maintains accurate membership databases, manages new member applications, handles financial management of memberships, and provides timely member communications regarding events, news, and renewals. Delivered by dedicated Association Management Specialists for Australian professional and industry associations.
- Board Support Services Provides meeting agenda and calendar coordination, minute taking, preparation and distribution, action item implementation, and maintenance of AGM and association document records. Delivered to association boards across Australia as part of ongoing secretariat support.
- General Administration Services Provides timely communication management, systems-based administration for financial and membership records, and improved general organisation and administration support. Targeted at associations needing ongoing operational administration.
- Financial Management Services Develops financial management systems, maintains and prepares accounts through audit, reconciles accounts, handles BAS lodgement and payment, and produces financial reports using online accounting software. Provides financial administration and compliance support to associations.
- Event Management Services Manages invitations, online event administration including registrations and payments, venue and catering coordination, and event reporting. Can provide total event management or specific tasks such as registration and receipting. Delivered through the integrated membership management system.
- Marketing and Communications Services Maintains website information, manages member portals, produces and distributes electronic newsletters and email campaigns, and monitors social media accounts. Supports associations with ongoing member and stakeholder communications.
Quantifiable outcome
- Automated membership renewals eliminating manual chasing of membership fees
- +2 more outcomes
Companies that use Office Logistics
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
Office Logistics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
Office Logistics partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights4 records
Office Logistics competitors and assessment
Company assessmentOthers
- Wipfli LLP: Large US accounting and consulting firm with a dedicated Association Industry practice providing outsourced CFO, financial management and operational support to associations. Adjacent rather than direct competitor but comparable service components.
Direct peers
- Association Headquarters (AH): US-based outsourced association management firm providing full-service administration, board support, event management, and financial management to member-based organisations. Directly comparable business model to Office Logistics' bundled services-plus-technology approach.
- GrowthZone: Association management software with modules for membership, events, payments, email marketing and a built-in CRM. Closely aligned with the integrated functionality of Office Logistics' Membership Management System.
- Virtual, Inc. Outsourced association management company offering strategic planning, meeting management, membership administration, marketing communications, and financial services to technology and professional associations. Closely mirrors Office Logistics' integrated AMS-plus-services model.
- Personify (Wild Apricot): Major provider of association management software and services, including the Wild Apricot membership platform. Competes directly with Office Logistics' MMS on the technology layer and offers similar event, finance and member-engagement tooling.
- MemberClicks: Cloud-based association management software platform serving small-to-midsize associations and member-based organisations. Comparable to the MMS component of Office Logistics' offering, with similar self-service portal and event/payment features.
- YourMembership / Community Brands: Long-standing AMS platform serving associations and member-based organisations with membership, events, learning, and commerce functionality. Directly comparable technology peer to Office Logistics' MMS.
- Association Management, Inc. (AMI): Outsourced management firm running full-service operations for non-profit associations, including governance, events, finance and membership administration. Mirrors Office Logistics' association secretariat and back-office service model.
Broad incumbents
- MCI Group: Global association, events and community management firm operating across multiple continents. Comparable in service breadth (association management, events, marketing) but at much larger scale and broader geographic scope than Office Logistics.
Regional players
- Assurity Consulting: New Zealand-based membership and engagement software provider serving associations across Australasia. Same regional market dynamics and similar customer profile as Office Logistics, but based outside Australia.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Customer concentration
Office Logistics social profiles
Digital presenceOffice Logistics compliance and trust
Trust signalCompliance1 record
Office Logistics financial estimates
Financial estimateRevenue estimate
Valuation estimate
Office Logistics leadership team
Management profileNumber of profiles
Profiles1 record
Office Logistics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Office Logistics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Office Logistics
What does Office Logistics do?
Office Logistics provides outsourced association management and secretariat services to professional, industry, and not-for-profit associations across Australia. The offering combines a proprietary cloud-based Membership Management System (MMS) with dedicated specialist services covering membership administration, board support, financial management, event management, general administration, and marketing/communications. Each client is assigned a dedicated Association Management Specialist who delivers the services end-to-end through assessment, planning, and delivery phases.
Is Office Logistics a public or private company?
Office Logistics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Office Logistics founded?
Office Logistics was founded in 2002. It employs 1 to 10 people.
Where is Office Logistics based?
Office Logistics is headquartered in Victoria Park, Australia, in the Oceania region.
How does Office Logistics make money?
Three revenue lines are on record. Association Management Services are the primary driver. The others are membership Management System and event Management Services.
Who are Office Logistics's main competitors?
Wipfli LLP is listed as an others. Direct peers are Association Headquarters (AH), GrowthZone, Virtual, Inc., Personify (Wild Apricot), MemberClicks, YourMembership / Community Brands and Association Management, Inc. (AMI). MCI Group is listed as a broad incumbent. Assurity Consulting is listed as a regional player.
Does Office Logistics have an API?
No public API is recorded for Office Logistics.
What industry is Office Logistics in?
Office Logistics's product category is Association Management Services. Its primary akta.pro industry code is BPAAAIAE, Employee Lifecycle Transactions (Transfers, Promotions, Job Changes), with a secondary code of BPACAPAL, HR Service Delivery, Case Management & Employee Self-Service. Its NAICS code is 5611 and its SIC code is 8741.