NeighborWorks Toledo Region

What NeighborWorks Toledo Region does

NeighborWorks Toledo Region, legally Neighborhood Housing Services of Toledo, Inc., is a 501(c)-eligible nonprofit community development corporation founded in 1976 and incorporated in 1977 in Toledo, Ohio. The organization serves Lucas County residents — primarily low-to-moderate income individuals and families — through six integrated program lines: the Financial Opportunity Center (free financial coaching, employment coaching, and credit counseling); the Homeownership Center (HUD-certified housing counseling and homebuyer education delivered both in-person and via the eHomeAmerica online platform); Affordable Housing Development (rehabilitation, new construction, and a 200+ unit affordable rental portfolio built largely through the Low-Income Housing Tax Credit program); the Toledo Healthy Homes Training Center (workforce training in weatherization, lead abatement, OSHA 10, and BPI certifications, funded by a $1.92M U.S. Department of Energy grant awarded March 2023); Community Connections (free home energy upgrades for income-eligible households via partnerships with FirstEnergy and Ohio Partners for Affordable Energy); and the Toledo Police Next Door program ($25,000 forgivable down-payment assistance for sworn Toledo Police officers). The organization has been a chartered member of the NeighborWorks Network since 1993 and a HUD-certified Housing Counseling Agency since 1995.

The business model is a hybrid nonprofit revenue structure: government grants and contracts form the largest funding stream (U.S. DOE, HUD, Ohio Department of Development, City of Toledo), supplemented by individual and corporate donations (including employer matching and a RaiseRight affiliate fundraising channel), minimal direct program fees (a single $100 eHomeAmerica course fee, with all counseling, coaching, and workshops otherwise free), rental income from the 200+ unit affordable housing portfolio, and pass-through emergency rental assistance administration ($6.57M dispersed in 2022 alone). Distribution is community-led, relying on referral networks through 25+ documented partners (KeyBank, Fifth Third, Huntington, PNC, Lucas County Land Bank, United Way, LISC, Columbia Gas, Mercy Health, The Fair Housing Center) and physical service delivery from three Toledo locations. Operational scale is 51-100 employees, with 2024-2025 impact metrics including 38 new homeowners, 125 FICO improvements averaging 61 points, 94 net worth gains averaging $6,957, 721 VITA tax returns, and 10 rehabilitated homes sold at a $119,900 average.

Name

NeighborWorks Toledo Region

Legal name

Neighborhood Housing Services of Toledo, Inc.

Website

https://nwtoledo.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Short description

NeighborWorks Toledo Region is a nonprofit community development corporation serving low-to-moderate income Lucas County residents through free financial coaching, HUD-certified homebuyer counseling, affordable housing development, energy efficiency upgrades, and workforce training in weatherization and lead abatement.

Ownership category

akta.pro rank

Product category

Community Development and Affordable Housing Services

NAICS

New Housing For-Sale Builders (236117)

SIC

Operators Of Apartment Buildings (6513), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Affordable housing development
• Housing counseling services
• Financial coaching
• Homebuyer education
• Community development

Headquarters

HQ city

Toledo

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Charitable Contributions: Individual and corporate donations, monthly giving programs, and employer matching programs that support operations and programs.
2. Government Grants: Funding from U.S. Department of Energy ($1.92m awarded March 2023), Ohio Department of Development, and other government sources for specific programs and initiatives.
3. Education Program Fees: Minimal program fees including $100 for eHomeAmerica online homebuyer education course. Most services provided free to clients.
4. Fundraising Earnings: RaiseRight platform generates earnings from everyday purchases made by supporters, contributing to program and service expenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

NeighborWorks Toledo Region is a nonprofit community development corporation that provides financial coaching, HUD-certified housing counseling, and homebuyer education to low-to-moderate income individuals in Lucas County. It also develops, rehabilitates, and manages affordable rental and for-sale housing, delivers workforce training in weatherization and lead abatement, and offers energy efficiency upgrades to income-eligible households.

Product overview

NeighborWorks Toledo Region operates as a nonprofit community development corporation offering an integrated suite of programs focused on neighborhood revitalization, financial wellness, and homeownership. The organization functions as a platform of interconnected services: the Financial Opportunity Center® provides foundational financial coaching and employment support; the Homeownership Center delivers HUD-certified housing counseling and homebuyer education; Affordable Housing Development creates and rehabilitates homes for sale and rent; the Toledo Healthy Homes Training Center provides workforce development; Community Connections delivers energy efficiency upgrades; and Toledo Police Next Door offers specialized down payment assistance. These programs work together to address the full spectrum from financial stability through homeownership.

Differentiator

Problem solved

Functional benefit

Products and services

• Financial Opportunity Center Integrated financial coaching, employment coaching, and support services including budget planning, credit counseling, debt management, and access to banking products, all provided at no cost to clients seeking financial stabilization.
• Homeownership Center

Quantifiable outcome

• 38 clients became homeowners in 2025
• +4 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

17 partnerships are on record, tiered core, major and minor.

• KeyBankcoreStrategic or Co-development Partner · 1 January 2022Mortgage lending partnership providing first mortgage and refinance loans to 60-70 borrowers in low-to-moderate income census tracts within City of Toledo, with $3M funded by KeyBank over 2-3 years.
• The Fair Housing CentercoreStrategic or Co-development Partner · 1 January 2022Partnership with KeyBank for mortgage lending activities in low-to-moderate income census tracts within the City of Toledo.
• NeighborWorks AmericacoreStrategic or Co-development Partner · 1 January 1993Chartered network membership since 1993, providing access to resources, tools, training opportunities, and the eHomeAmerica educational platform. One of nearly 250 community development organizations nationwide.
• FirstEnergy - Toledo EdisoncoreStrategic or Co-development PartnerCommunity Connections program partner providing free home energy upgrades including refrigerator replacements, LED bulbs, and power strips to income-eligible households.
• Ohio Partners for Affordable EnergycoreStrategic or Co-development PartnerPartner in Community Connections program facilitating income-eligible energy efficiency upgrades throughout Lucas County.
• Lucas County Land BankmajorOthersGovernment partner for property acquisition and neighborhood revitalization efforts.
• Lucas County Jobs and Family ServicesmajorOthersGovernment partner providing income support services and ODJFS benefits assistance (SNAP, Medicaid, TANF/PRC) referrals.
• Local Initiatives Support Corporation (LISC)majorStrategic or Co-development PartnerNational intermediary partner supporting community development and neighborhood revitalization.
• The Lathrop CompanyminorOthersCorporate partner supporting development and construction initiatives.
• Praxia PartnersminorOthersCorporate development partner.
• United Way of Greater ToledomajorStrategic or Co-development PartnerCommunity partner for VITA free tax preparation services and collaborative community initiatives.
• LadderUp ToledomajorStrategic or Co-development PartnerHousing partner assisting residents in purchasing rental homes through collaborative programs.
• The Fair Housing CentermajorStrategic or Co-development PartnerPartner ensuring fair housing access and supporting mortgage lending activities.
• Columbia Gas of OhiominorOthersWeatherization contracts since 1984 for energy efficiency services.
• Mercy Health | St. Vincent Medical CenterminorOthersFoundation partner providing charitable support for community programs.
• Area Office on AgingminorOthersCommunity partner for senior services and resources.
• Metroparks ToledominorOthersCommunity partner for neighborhood and environmental initiatives.

Scale indicators16 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• NeighborWorks America: National umbrella organization for the NeighborWorks Network; NeighborWorks Toledo Region is a chartered affiliate. Comparable as the network parent providing shared curriculum, training, and brand resources.
• Local Initiatives Support Corporation (LISC): National community development intermediary supporting CDCs nationwide with funding, technical assistance, and policy advocacy. Already a partner of NeighborWorks Toledo Region; comparable scope of community development work at scale.
• Enterprise Community Partners: Major national nonprofit pursuing affordable housing and community development through development, lending, and policy. Comparable in combining real estate development with program services and federal funding access.

Regional players

• Toledo-Lucas County Land Bank: Government partner acquiring and disposing of vacant/blighted properties in Toledo. Comparable in neighborhood revitalization mission and property acquisition; NeighborWorks Toledo Region is an active partner.
• Lucas Metropolitan Housing Authority: Local public housing authority serving Toledo/Lucas County. Comparable in serving low-income residents with housing assistance, though operates public housing rather than homeownership pathways; sits in same service geography.
• Urban League of Greater Toledo: Regional affiliate of National Urban League providing workforce development, housing counseling, and community services in Toledo. Comparable mission, geography, and integrated service delivery model.

Direct peers

• Habitat for Humanity International: National nonprofit focused on affordable homeownership through volunteer-built housing. Directly comparable business model: nonprofit, home construction/rehabilitation, first-time homebuyer focus, and reliance on donations and volunteer labor.

Others

• National Association of Housing Counselors and Agencies: Industry association for housing counseling agencies. Comparable ecosystem participant representing the broader network of HUD-certified counseling agencies that compete for similar federal funding streams.
• Toledo Urban Federal Credit Union: Local CDFI and lending partner providing mortgages to NeighborWorks clients. Comparable as a community-focused financial institution serving low-to-moderate income residents in the same geography.

Emerging players

• Working Credit NFP / National Foundation for Credit Counseling (NFCC): National network of HUD-approved credit counseling agencies providing financial coaching and credit building. Directly comparable to NeighborWorks' Financial Opportunity Center in terms of HUD-certified counseling services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/NWTOLEDO
• Facebookfacebook.com/nwtoledo
• LinkedInlinkedin.com/company/neighborworks-toledo-region
• Instagraminstagram.com/nw_toledo

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NeighborWorks Toledo Region