What CCD Design & Ergonomics does

CCD Design & Ergonomics, trading as Mima, is a London-headquartered (registered in Lincoln) human-centred and inclusive design consultancy founded in 1976 and operating as Mima Group Ltd. The firm delivers four integrated service lines — Experience Design, Accessibility & Inclusive Design, Human Factors & Ergonomics, and Wayfinding Design & Signage — through multidisciplinary project teams comprising service designers, wayfinding and graphic designers, inclusive designers, access consultants, UX designers, human factors and ergonomics consultants, and design researchers. Its client base is enterprise and public-sector, with named engagements across aviation (Dublin Airport, a major UK airport), healthcare (Alder Hey Children's Hospital), transport infrastructure (Banedanmark's 15-year Denmark resignalling programme), cultural institutions (Royal Botanic Garden Edinburgh, National Maritime Museum), technology/industrial (Ocean Infinity), and international summits (COP28 UAE).

The business operates as a project-based professional services consultancy with quote-based pricing and no publicly disclosed rates. Distribution is direct enterprise field sales supplemented by thought-leadership channels (a blog, the Re:Design Podcast, School of Mima as an education arm, and the Lived Experience Community as an advisory panel). The firm is B Corp certified and holds no external parent or venture backing. Markets served include the United Kingdom, Ireland, Denmark, and the United Arab Emirates, with no explicit global footprint claim despite international project delivery. Leadership disclosed in the source data is limited to Managing Director David Watts; broader management team details are not provided. No funding rounds, acquisitions, regulatory actions, or leadership changes are recorded in the available input.

Name

CCD Design & Ergonomics

Legal name

Mima Group Ltd

Website

https://designbyccd.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

CCD Design & Ergonomics (trading as Mima) is a London-based human-centred and inclusive design consultancy founded in 1976, delivering experience design, accessibility, human factors, and wayfinding services to enterprise and government clients across the UK, Ireland, Denmark, and the UAE.

Ownership category

akta.pro rank

Product category

Human-Centred Design Consultancy

NAICS

Specialized Design Services (5414), Management Consulting Services (54161)

SIC

Services-Management Services (8741)

akta.pro primary industry

Building Information Modeling (BIM) & Digital Design Services (BPAHAKAK)

Keywords

• Human-centred design consultancy
• Wayfinding signage design
• Accessibility inclusive design
• Human factors ergonomics
• Experience design services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Design Consultancy Services: The company generates revenue through providing specialized human-centred design, accessibility consulting, human factors, and wayfinding services to organizations. Revenue appears to be project-based or retainer arrangements for ongoing consultancy engagements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

CCD Design & Ergonomics (trading as Mima) is a London-based human-centred design consultancy that delivers four integrated service lines: Experience Design, Accessibility & Inclusive Design, Human Factors & Ergonomics, and Wayfinding Design & Signage. Projects are delivered by multidisciplinary teams to organisations such as airports, hospitals, museums, government bodies, and transport operators, with engagements typically awarded on a project or retainer basis. The firm also operates educational and community programmes (School of Mima, Lived Experience Community) that support its core consultancy work.

Product overview

CCD Design & Ergonomics (trading as Mima Group) is a service-based design consultancy rather than a software product company. The company offers four integrated core services: Experience Design (CX strategy and design), Accessibility & Inclusive Design (access consultancy), Human Factors & Ergonomics (specialist consultancy for complex operational environments), and Wayfinding Design & Signage (navigation and signage systems). These services are delivered through collaborative, multi-disciplinary project teams and are applied across diverse sectors including transport, healthcare, government, and cultural institutions.

Differentiator

Problem solved

Functional benefit

Brands

• School of Mima: Educational/training arm of Mima offering design education programs
• Lived Experience Community
• The Re:Design Podcast

Products and services

• Experience Design Customer experience strategy and design services focused on creating usable, accessible, and engaging environments and experiences for organisations across transport, healthcare, cultural, and government sectors.
• Accessibility & Inclusive Design Consultancy services ensuring environments and experiences are accessible and inclusive for all users, including disabled and marginalised populations. Covers access consultancy and inclusive design strategies for public-facing and operational environments.
• Human Factors & Ergonomics Expert consultancy applying human factors principles and ergonomics to design control rooms, transport systems, and workplace environments for optimal human performance and safety.
• Wayfinding Design & Signage Design of navigational systems and signage to help people understand and move through physical spaces, from museums and gardens to airports and hospitals.

Quantifiable outcome

• Designed accessible and inclusive environments for major international events and organisations

Named customers8 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• usTwo: Independent digital design studio applying human-centred design across product, service, and experience work for enterprise clients. Comparable methodology and similar mid-size, multidisciplinary positioning.
• Designit: Wipro-owned design strategy and service design consultancy specialising in experience design and design-driven transformation across enterprise clients. Comparable practice areas (service design, CX, accessibility) and multi-sector client mix align closely with Mima.
• IDEO: Pioneer of human-centred design offering experience design, service design, and innovation consulting. Closest comparable to Mima on methodology (human-centred, inclusive design) and enterprise client base, though IDEO operates at significantly greater global scale.
• Livework: Service design consultancy operating across the UK, Europe, and Americas with experience in public-sector, healthcare, and mobility engagements. Practice focus on human-centred service design and transformation mirrors Mima's experience design offering.
• Method: Design and experience consultancy applying human-centred approaches to digital products, brand, and service design for enterprise clients. Comparable methodologies and similar enterprise target market.
• Frog Design: Global design and innovation firm (now part of Capgemini Invent) with deep experience in human factors, product design, and experience strategy across transport, healthcare, and consumer-facing built environments—directly comparable practice areas to Mima.
• Tangent: Independent service design and digital product consultancy operating across UK and international enterprise clients. Comparable human-centred design methodology and similar use of lived experience research.

Broad incumbents

• Pentagram: Independent design consultancy with broad brand, environmental graphic design, and wayfinding practice (e.g., transit, museums, civic). The wayfinding/environmental design track directly overlaps Mima's signage practice, though Pentagram operates across much wider design territory.
• Wolff Olins: Global brand and design consultancy (part of Omnicom) offering experience and service design capabilities. Larger portfolio model and broader brand-strategy remit make it a broader incumbent competing for some of the same enterprise design mandates.

Regional players

• Kinneir Dufort: UK-based design and innovation consultancy combining human factors, ergonomics, and experience design into integrated product and service design—strong overlap with Mima's human factors practice and a similar UK-centric operating geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ccd-design-&-ergonomics-ltd
• Instagraminstagram.com/weare_mima
• Xx.com/ccd_design_ergo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCD Design & Ergonomics