Dataunit

What Dataunit does

DataUnit - Soluções em TI is a privately held Brazilian IT services provider founded in 2012 and headquartered in Dois Irmãos, Rio Grande do Sul. The firm delivers a bundled IT offering to small, medium, and large businesses, comprising three core service lines — multi-channel technical support (service desk via on-site, remote, phone, WhatsApp, and email), IT infrastructure management (server and network monitoring across cloud and on-premises environments), and information security (network monitoring, data backup, access control) — supplemented by three product adjacencies: equipment sales (computers, printers, UPS units, servers, peripherals), software licensing (Oracle, Microsoft, HP, Kaspersky, Adobe, Autodesk, Trimble SketchUp), and compatible printing supplies (toners, cartridges, and cylinders for HP, Brother, Ricoh, Samsung, Epson, Canon). Technology delivery rests on a combination of remote monitoring tooling, on-prem infrastructure management, and a GLPI-based customer support portal for ticket management; no proprietary platform, patents, or AI/ML components are disclosed.

The company operates a sales-led, relationship-driven go-to-market model, acquiring clients through direct website quote requests, phone, WhatsApp, and email, and retaining them via long-tenured service relationships — several named clients have been served since 2014. Revenue is generated through a mix of recurring monthly managed-service subscriptions, pay-per-ticket support, one-time hardware and supplies sales, and software licensing resale; pricing is quote-based and not publicly disclosed. DataUnit functions as an independent, non-funded business with no parent company, institutional investors, M&A activity, or geographic expansion outside Brazil identified in the source materials. The named client base spans accounting, construction, photography, manufacturing, retail/construction materials, architecture, and software/IT verticals, primarily consisting of SMBs with a small number of mid-market accounts.

Name

Dataunit

Legal name

DataUnit - Soluções em TI

Website

https://dataunit.com.br

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

DataUnit - Soluções em TI is a Brazilian IT services provider in Dois Irmãos, Rio Grande do Sul, founded in 2012, offering bundled managed-service desk, infrastructure monitoring, information security, equipment sales, software licensing, and printing supplies to small, medium, and large businesses via multi-channel remote and on-site support.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYHDABANAA

Data Center Operations & Managed Services (Remote Hands, NOC/SOC)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Data Center Operations & Management

SECONDARYBPAEAOAI

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

SECONDARYBPAAAKAJ

Database Build, Migration & Master Data Management (MDM) Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Data Entry, Data Processing & Document Digitization

Keywords

• Managed IT services
• IT technical support
• IT infrastructure management
• Information security services
• Software licensing resale

Headquarters

HQ city

Dois Irmãos

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Technical Support Services: Monthly service packages and per-ticket/called support plans for technical assistance covering software installations, hardware maintenance, network and server troubleshooting. Provides remote, phone, WhatsApp, and email support.
2. Equipment Sales: Sale of IT equipment including computers, printers, UPS units, servers, and peripherals. One-time transaction sales with customization for specific business needs.
3. Software Licensing: Resale of software licenses from major vendors including Oracle, Microsoft, HP, Kaspersky, Adobe, Autodesk, and others. Revenue from licensing fees and potentially ongoing maintenance/support.
4. IT Infrastructure Services: Server monitoring and management services, network health monitoring, and infrastructure optimization for cloud or on-premises environments.
5. Information Security Services: Network security monitoring, data backup solutions, and content access control to protect against cyber threats and ensure business continuity.
6. IT Supplies: Sale of compatible printing supplies including toners, cartridges, and cylinders for various printer brands (HP, Brother, Ricoh, Samsung, Epson, Canon).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

DataUnit is a Brazilian IT solutions provider that delivers corporate technical support (Service Desk), IT infrastructure monitoring and management for server and network environments, and information security services including data backup and network access control. The portfolio is complemented by IT equipment sales (computers, printers, servers, UPS, peripherals), third-party software license resale (Oracle, Microsoft, Adobe, Autodesk, Kaspersky, HP, Trimble SketchUp), and compatible printing supplies for major printer brands. Services are delivered to businesses via remote, phone, WhatsApp, email, and on-site channels.

Product overview

DataUnit is an IT solutions company founded in 2012 offering a comprehensive suite of technology services for businesses. The core offering consists of Service Desk/Technical Support providing multi-channel IT assistance, IT Infrastructure management for server and network monitoring, and Information Security solutions including backup and network protection. These are complemented by three product categories: Equipment sales (computers, printers, servers, peripherals), Software Licensing (Oracle, Microsoft, Adobe, Autodesk, Kaspersky), and Printing Supplies (compatible toners and cartridges for HP, Brother, Ricoh, Samsung, Epson, Canon). The company operates primarily in Brazil serving small, medium, and large enterprises with personalized monthly plans or per-incident pricing models.

Differentiator

Problem solved

Functional benefit

Products and services

• Suporte técnico (Service Desk) Corporate technical support service providing specialized assistance for diverse IT demands, including software updates, installations, equipment maintenance, and network/server troubleshooting, delivered on-site, remotely, via phone, WhatsApp, and email for business clients in Brazil.
• Infraestrutura de TI IT infrastructure management service including server monitoring for cloud and on-premise environments, network health monitoring, and assurance of security, availability, and performance of business operations, targeted at SMB and enterprise clients in Brazil.
• Segurança da Informação Information security service including network monitoring, regular data backup, content access control, and protection against cyber attacks and hackers, designed to ensure business continuity and data protection for business clients.
• Equipamentos (IT Equipment Sales) Sale of IT equipment including computers, printers, UPS devices, servers, and peripherals, with customized configurations to meet specific business needs and improve performance, targeted at business clients in Brazil.
• Licenciamento (Software Licensing) Software licensing resale covering Oracle, Microsoft, HP Software, Kaspersky, Adobe, Autodesk, and Trimble SketchUp, providing business clients with licensed enterprise and creative software.
• Suprimentos (Printing Supplies) Compatible printing supplies including toners, cartridges, and cylinders for HP, Brother, Ricoh, Samsung, Epson, and Canon printers, focused on quality, effectiveness, and cost savings for business clients.

Quantifiable outcome

• Long-term partnerships exceeding 5 years (clients served since 2014)
• +1 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• OraclecoreTechnology or IntegrationSoftware licensing partnership for Oracle database and enterprise software solutions offered to clients.
• MicrosoftcoreTechnology or IntegrationSoftware licensing partnership for Microsoft products including Windows, Office, and other Microsoft enterprise solutions.
• HPcoreTechnology or IntegrationHardware and software partnership including HP equipment sales and HP software licensing solutions.
• Major IT Equipment Distributor (Brazil)coreChannel Partner/ Reseller/ DistributorPartnership with one of Brazil's largest IT equipment distributors for computers, printers, servers, and peripherals sales.

Scale indicators1 record

Recent moves4 records

Expansion highlights2 records

Others

• ConnectWise: US-based global provider of MSP software, automation, and business management platforms. Comparable as the underlying technology layer (RMM, PSA, ticketing) that companies like DataUnit use to run service desk operations—potential technology partner or platform benchmark.

Broad incumbents

• Senior Sistemas: Large Brazilian enterprise software and IT services vendor serving mid-market with ERP, cloud, and managed services. Comparable to DataUnit in mid-market IT services ambition but operates as a broad software-led incumbent.
• TIVIT: One of the largest Brazilian IT services and managed services providers, offering cloud, infrastructure management, cybersecurity, and digital transformation. Operates as a broad incumbent with national footprint across all of DataUnit's service categories, but at significantly larger scale.
• CI&T: Brazilian digital and IT services firm specializing in technology consulting, software development, and managed services for enterprise clients. Overlaps with DataUnit in IT services delivery but focuses on larger enterprise engagements.
• Totvs: Largest Brazilian enterprise software company with a managed services and channel partner ecosystem serving SMBs. While primarily software-focused, Totvs competes with DataUnit in IT services for the SMB segment and represents a potential channel partner or competitor.
• Stefanini: Major Brazilian-origin global IT services and consulting firm providing managed services, infrastructure support, and software licensing advisory. Comparable to DataUnit in managed services and licensing but operates globally with much broader capability set.

Direct peers

• Positivo Tecnologia: Brazilian technology company providing IT equipment, infrastructure, and managed services to SMB and enterprise clients. Directly comparable to DataUnit in hardware sales, IT services, and SMB-targeted offerings, though at significantly larger scale.
• Microcity: Brazilian IT services and managed services firm offering infrastructure support, networking, and IT outsourcing to mid-market and SMB clients. Operates in a similar service category and customer profile as DataUnit.
• Art IT (Artinfo): Brazilian IT services and managed services provider focused on SMBs with similar offerings in infrastructure management, support, and licensing. Directly comparable in target customer and service mix to DataUnit.

Regional players

• Locaweb: Major Brazilian cloud hosting and managed services provider serving SMBs and mid-market. Overlaps with DataUnit in infrastructure management and IT services for Brazilian SMBs, particularly in cloud and server management.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DataUnitTI
• Instagraminstagram.com/DataUnitTI

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dataunit