New Zealand Air Ambulance Service
New Zealand Air Ambulance Service (NZAAS) provides 24/7 aeromedical transport across New Zealand and internationally, serving hospitals, ACC-covered patients, and international patients with fixed-wing retrieval, pediatric transfers, and mission coordination.
- Company typePrivate
- Founded1992
- HeadquartersAuckland, New Zealand
- Headcount51–100
- GTM typeB2B
- OfferingServices
What New Zealand Air Ambulance Service does
New Zealand Air Ambulance Service (NZAAS) operates a 24/7, 365-day aeromedical transport and retrieval operation across New Zealand and internationally. The service portfolio spans international air ambulance repatriation, national fixed-wing inter-hospital retrieval, the specialized National Starship Air Ambulance for pediatric/neonatal/ECMO transfers, global commercial medical escort, ground ambulance, and critical care medical team staffing. Underlying capabilities include a 24/7 Mission Coordination Centre that integrates hospital, road ambulance, rescue helicopter, customs and consulate logistics, supported by certified fixed-wing aircraft and rescue helicopters operating under Civil Aviation Authority Part 119/125/135 approvals.
NZAAS holds what it describes as the highest level of aeromedical accreditation available in New Zealand, being the first provider in the country to be accredited to all NZS8156 aeromedical standards and to hold ISO 9001, ISO 14001 and ISO 45001 certifications, with prior recognition via a Director of Civil Aviation Safety Award. The operational footprint is documented at 4,500+ annual missions and 5,300+ flying hours per year, with 30+ highly trained medical staff (broader headcount stated at 51-100), and the headquarters is operated by Skyline Aviation in Napier under the legal entity "New Zealand Air Ambulance Service" (NZBN 37423156).
Revenue is generated primarily through government contracts with Te Whatu Ora and the Accident Compensation Corporation (ACC), supplemented by private health insurance and direct patient/family payment; pricing is not publicly disclosed. Customer segments are healthcare providers (public and private hospitals) and ACC-covered patients as primary, with international patients as a secondary segment. No funding rounds, parent company, M&A activity, or leadership changes are disclosed, and the organization appears to operate as an independent entity.
New Zealand Air Ambulance Service firmographics
Firmographics- Name
- New Zealand Air Ambulance Service
- Legal name
- New Zealand Air Ambulance Service
- Website
- https://nzaas.co.nz
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- New Zealand Air Ambulance Service (NZAAS) provides 24/7 aeromedical transport across New Zealand and internationally, serving hospitals, ACC-covered patients, and international patients with fixed-wing retrieval, pediatric transfers, and mission coordination.
- Ownership category
- akta.pro rank
New Zealand Air Ambulance Service industry classification
Industry- Product category
- Air Ambulance Services
- NAICS
- Nonscheduled Air Transportation (4812)
- SIC
- Air Transportation, Nonscheduled (4522)
- akta.pro primary industry
- Air Medical Transport (Helicopter/Fixed-Wing) (HLAFANAD)
- akta.pro secondary industries
- Medical Air Transport (Air Ambulance/Patient Transfer) (TLAFABAG), Air Ambulance & Medical Passenger Charter Operators (THABADAK)
Keywords
Where New Zealand Air Ambulance Service is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
New Zealand Air Ambulance Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Aeromedical Transport Services: Provides emergency air ambulance services for patients requiring inter-hospital transfers, international repatriation, and critical care transport. Services are funded through government contracts (Te Whatu Ora, ACC), health insurance, and direct patient/family payment.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
New Zealand Air Ambulance Service product offering
Product offeringCore offering
New Zealand Air Ambulance Service provides fixed-wing air ambulance and patient transfer services, including international and domestic medical repatriation, intensive care transfers, neonatal/paediatric transport, and event medical coverage. The company coordinates missions through a dedicated Mission Coordination Centre and deploys aircraft configured with clinical teams to transport patients between hospitals and across borders.
Product overview
New Zealand Air Ambulance Service (NZAAS) operates as a patient-centred aeromedical service offering a comprehensive portfolio of medical transport solutions. The service portfolio includes international air ambulance transport, national fixed wing retrieval, specialized National Starship Air Ambulance (pediatric/NICU/ECMO transfers), global medical escort services, ground ambulance support, and critical care medical teams staffed by 30+ highly trained professionals. The organization also provides mission coordination services operating 24/7, 365 days per year, managing over 4,500 annual missions and 5,300+ flying hours. All services operate under certified quality and safety management systems including ISO 9001, ISO 14001, and ISO 45001 certifications, along with Civil Aviation Authority Part 119 Air Operators Certification.
Differentiator
Problem solved
Functional benefit
Products and services
- International Patient Repatriation
Quantifiable outcome
- 4,500+ annual missions completed
- +1 more outcomes
Companies that use New Zealand Air Ambulance Service
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles4 records
New Zealand Air Ambulance Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
New Zealand Air Ambulance Service partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Te Whatu OracoreGovernment health authority partnership. NZAAS coordinates Te Whatu Ora fixed-wing and rotary-wing operations, ensuring efficient and cost-effective use of aircraft and clinical team assets.
- Taranaki Air Ambulance ServiceminorRegional air ambulance service partnership within New Zealand's aeromedical network.
- Starship FoundationcorePartnership supporting the National Starship Air Ambulance Service for pediatric and neonatal transfers. NZAAS coordinates mission planning, resourcing, dispatch and monitoring of all fixed-wing air ambulance flights together with rescue helicopters tasked on behalf of Starship and Auckland District Health Board for PICU, NICU and ECMO transfers.
- International Assistance GroupminorGlobal network partnership for international medical assistance, enabling coordination of repatriation and medical transport services internationally.
- ACC (Accident Compensation Corporation)coreGovernment corporation providing no-fault personal injury cover for New Zealanders. NZAAS provides air ambulance transport services for ACC-covered patients requiring specialist treatment.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
New Zealand Air Ambulance Service competitors and assessment
Company assessmentDirect peers
- CareFlight Australia: Australian aeromedical organization providing helicopter rescue, fixed-wing patient transport, and international repatriation. Comparable to NZAAS as a regional aeromedical charity/provider with mixed rotary/fixed-wing operations and government health system integration.
- RACQ LifeFlight Rescue: Community-supported aeromedical service in Queensland and beyond, combining helicopter rescue and fixed-wing patient transfer. Closely comparable to NZAAS on mission profile (helicopter retrieval + fixed-wing inter-hospital), charitable funding mix, and government health integration.
- European Air Ambulance: Provider of international air ambulance services and medical repatriation across Europe and globally. Directly comparable to NZAAS on international fixed-wing air ambulance, mission coordination, and medical escort offerings.
- REVA Air Ambulance: International fixed-wing air ambulance operator specializing in long-distance medical repatriation and critical care transport. Highly comparable to NZAAS's International Air Ambulance and global medical escort services, with similar jet operations and cross-border mission coordination.
- Life Flight Network: US non-profit air ambulance provider operating helicopter and fixed-wing medical transport across the Pacific Northwest and intermountain west. Comparable to NZAAS as a community-supported, hospital-integrated aeromedical operator with neonatal/pediatric specialty capability.
Broad incumbents
- Air Methods Corporation: Largest air ambulance operator in the United States, providing rotor-wing and fixed-wing medical transport across hospital systems. Comparable to NZAAS as a regulated, accredited air medical transport provider serving inter-hospital and emergency missions.
- International SOS: Global medical and travel security assistance company operating international medical evacuation, repatriation, and medical escort services. Comparable to NZAAS's international repatriation and escort lines, and notably an existing partner via the International Assistance Group network.
- PHI Air Medical: One of the largest air medical transport providers in the US, operating a fleet of helicopters and fixed-wing aircraft for scene response and inter-facility transfers. Comparable to NZAAS in delivering hospital-based air ambulance and inter-facility transport, though at much larger US scale and broader geographic footprint.
Emerging players
- Skyservice Air Ambulance: Canadian-based operator providing international air ambulance and medevac services with jet fleet. Comparable to NZAAS in international fixed-wing air ambulance and medical repatriation, though operating with a more commercial positioning than NZAAS's charitable model.
Regional players
- New Zealand Flying Doctors: Domestic New Zealand provider of air ambulance and patient transfer services. Direct in-country peer to NZAAS with overlapping fixed-wing retrieval missions, competing for similar hospital and ACC-funded workloads.
Market position
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
New Zealand Air Ambulance Service social profiles
Digital presenceNew Zealand Air Ambulance Service compliance and trust
Trust signalCompliance6 records
New Zealand Air Ambulance Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
New Zealand Air Ambulance Service leadership team
Management profileNumber of profiles
Profiles1 record
New Zealand Air Ambulance Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
New Zealand Air Ambulance Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about New Zealand Air Ambulance Service
What does New Zealand Air Ambulance Service do?
New Zealand Air Ambulance Service provides fixed-wing air ambulance and patient transfer services, including international and domestic medical repatriation, intensive care transfers, neonatal/paediatric transport, and event medical coverage. The company coordinates missions through a dedicated Mission Coordination Centre and deploys aircraft configured with clinical teams to transport patients between hospitals and across borders.
Is New Zealand Air Ambulance Service a public or private company?
New Zealand Air Ambulance Service is a private company. It is classified as unknown and is currently operating.
When was New Zealand Air Ambulance Service founded?
New Zealand Air Ambulance Service was founded in 1992. It employs 51 to 100 people.
Where is New Zealand Air Ambulance Service based?
New Zealand Air Ambulance Service is headquartered in Auckland, New Zealand, in the Oceania region.
How does New Zealand Air Ambulance Service make money?
One revenue line is on record: aeromedical Transport Services.
Who are New Zealand Air Ambulance Service's main competitors?
Direct peers on record are CareFlight Australia, RACQ LifeFlight Rescue, European Air Ambulance, REVA Air Ambulance and Life Flight Network. Broad incumbents are Air Methods Corporation, International SOS and PHI Air Medical. Skyservice Air Ambulance is listed as an emerging player. New Zealand Flying Doctors is listed as a regional player.
Does New Zealand Air Ambulance Service have an API?
No public API is recorded for New Zealand Air Ambulance Service.
What industry is New Zealand Air Ambulance Service in?
New Zealand Air Ambulance Service's product category is Air Ambulance Services. Its primary akta.pro industry code is HLAFANAD, Air Medical Transport (Helicopter/Fixed-Wing), with a secondary code of TLAFABAG, Medical Air Transport (Air Ambulance/Patient Transfer). Its NAICS code is 4812 and its SIC code is 4522.