CHK Mountford

What CHK Mountford does

CHK Mountford is a Surrey-based residential lettings and property management agency operating as a trading name of Countrywide Residential Lettings Limited, itself a subsidiary of Countrywide Estate Agents Limited within the Connells Group. Founded in 1993, the company runs two physical branches in Esher and Surbiton, delivering a sales-led service through direct branch interactions, major UK property portals (Rightmove, Zoopla, Prime Location), and a referral network anchored by the John D Wood & Co. Brand Family, which provides access to 20+ London offices and 3,000+ international partners.

The product portfolio spans core letting services (tenant sourcing and full property management), specialist modules (Corporate & Relocation Services, Short Lets of six weeks to six months, Property Valuation, Property Investment advisory, and Discreet/Off-Market Marketing), and supplementary offerings such as a Zero Deposit Guarantee and tenant information/guidance. Revenue is generated primarily through transaction-based tenant sourcing fees, recurring managed-service fees on managed portfolios, and short-let and corporate relocation transaction fees; pricing is not publicly disclosed and is set via per-property landlord and tenant fee guides.

The company does not use disclosed proprietary technology, apps, APIs, or AI/ML tooling, and operates on the Homeflow property website platform. Compliance is anchored by ARLA Propertymark Client Money Protection, The Property Ombudsman membership, and Money Laundering Regulations 2017 obligations. Customer concentration sits across individual and portfolio landlords, individual and family tenants, and corporate/relocation clients, with cited metrics including 81% landlord renewal, an average 9 applicants per new letting, and a corporate enquiry received every 11 minutes.

Name

CHK Mountford

Legal name

Countrywide Residential Lettings Limited

Website

https://chkmountford.co.uk

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

CHK Mountford is a Surrey-based residential lettings and property management agency operating from Esher and Surbiton branches as part of Countrywide/Connells Group. It serves individual and portfolio landlords, tenants, and corporate relocation clients via the John D Wood & Co. Brand Family network.

Ownership category

akta.pro rank

Product category

Residential Lettings Services

NAICS

Residential Property Managers (531311), Rental and Leasing Services (532)

SIC

Real Estate Agents & Managers (For Others) (6531), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Single-Family Rental (SFR) Property Management (BPAJAFAB)

Keywords

• Residential lettings
• Property management
• Tenant sourcing
• Corporate relocation
• Short lets

Headquarters

HQ city

Chelmsford

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Tenant Sourcing / Find Service: Finding and placing a tenant in a landlord's property, including marketing, viewings, and tenancy negotiation.
2. Full Property Management: Fully managed lettings service covering day-to-day management of the tenancy, property maintenance coordination, rent collection, and tenancy administration. All handled within the branches.
3. Short Lets: Short let properties offered for six weeks to six months, fully furnished, with professional management. Short Lets team works closely with Corporate & Relocation Services.
4. Corporate & Relocation Services: Bespoke service for corporate tenants, embassies, diplomats, and VIPs relocating to the UK. Assigned a personal Account Manager.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

CHK Mountford is a Surrey-based residential lettings and property management agency operating through two branch offices (Esher and Surbiton). The company provides tenant sourcing, fully managed lettings, short-let rentals of six weeks to six months, and corporate relocation services for VIPs, diplomats, and corporate tenants relocating to the UK. It is a trading name of Countrywide Residential Lettings Limited within the Connells Group.

Product overview

CHK Mountford operates as a traditional residential lettings and property management agency, offering a unified portfolio of interconnected services. The core offering centres on Residential Lettings and Property Management, supported by specialist modules including Corporate & Relocation Services, a Short Lets Department, Property Valuation, Property Investment, and Landlord Services packages. Additional offerings include Zero Deposit Guarantee and Discreet/Off-Market Marketing. All services are delivered through two physical branch offices in Esher and Surbiton, Surrey, and benefit from integration within the John D Wood & Co. Brand Family network of over 20 offices across London and the South of England.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Lettings Full-service residential property lettings, guiding landlords and tenants through the entire rental process from initial valuation through to tenancy commencement.
• Property Management Fully managed lettings service covering tenant relations, maintenance coordination, compliance monitoring, rent collection, and end-of-tenancy procedures. Includes dedicated property managers and out-of-hours emergency contractor access.
• Corporate & Relocation Services Bespoke service for corporate tenants, VIPs, diplomats, and new graduates relocating to the UK, providing a personal account manager and access to the full CHK Mountford rental property network.
• Short Lets Department Flexible short-term rental solutions for stays of six weeks to six months, presented as furnished homes. Includes property search support and professional management throughout the stay.
• Property Valuation Expert, in-person property market appraisals conducted by experienced local specialists, providing detailed rental and market value assessments for landlords considering letting their property.
• Property Investment Specialist property investment advisory services including buy-to-let guidance, portfolio analysis, and connections to trusted partners for mortgages, conveyancing, and surveying.
• Landlord Services Flexible landlord service packages ranging from tenant sourcing only to fully managed services, with bespoke marketing strategies tailored to individual property portfolios.
• Discreet / Off-Market Marketing Off-market property lettings service for landlords who prefer not to advertise online, using the agency's network of contacts to discreetly source tenants or properties.
• Zero Deposit Guarantee Deposit-free renting alternative replacing traditional tenancy deposits, providing landlords with six weeks of security while allowing tenants to move without a large upfront deposit.

Quantifiable outcome

• 81% of landlords renewed existing tenancies, securing an average of 12.5% increase in rental income at the time of renewal (December data)
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• John D Wood & Co.coreChannel Partner/ Reseller/ DistributorCHK Mountford is part of the John D Wood & Co. Brand Family. John D Wood & Co. is a prestigious London estate agency brand established 150 years ago with over 20 offices across London and the South of England (10 in Prime Central London) and over 3,000 affiliated international partners worldwide. CHK Mountford clients benefit from a more comprehensive lettings service, wider property selection for tenants, and increased market exposure for landlords through this network.
• Glass Door Homeless CharityminorOthersThe John D Wood & Co. Brand Family (including CHK Mountford, APW Property, and John D Wood & Co.) announced a partnership with Glass Door Homeless Charity, which coordinates the UK's largest network of open-access services for people affected by homelessness. The partnership involves fundraising events, donations, and volunteering at winter shelters.
• TransgasminorOthersEmergency out-of-hours plumbing and heating contractor for tenants living in managed properties. Contact: 020 8399 0408.
• SurreyLec Electrical Contractors LimitedminorOthersEmergency out-of-hours electrical contractor for tenants living in managed properties. Contact: 07858 195680.
• Connells Group / CountrywidecoreStrategic or Co-development PartnerCHK Mountford is a trading name of Countrywide Residential Lettings Limited, which is part of Countrywide Estate Agents Limited, in turn part of the Connells Group, the UK's leading property services group. Countrywide is authorised and regulated by the Financial Conduct Authority (FRN 301684).

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Belvoir: UK residential lettings franchise network focused on managed lettings and property management. Comparable on residential property management, tenant sourcing, and landlord services across regional markets.
• Foxtons: London-centric estate agency with a sizeable lettings and property management book built on a high-street branch network. Comparable on residential lettings and managed services, though concentrated in London rather than Surrey.
• Chestertons: London and international estate agency with residential lettings, property management, and corporate relocation services. Comparable on premium London/South East residential lettings and serviced accommodation offerings.
• Knight Frank: Global real estate advisor with a strong UK residential lettings and property management practice serving high-net-worth landlords and corporate tenants in London and the Home Counties. Comparable on premium positioning, managed lettings, and corporate relocation services.
• Winkworth: UK residential lettings and sales franchise network with franchisee-operated branches across southern England including Surrey. Comparable on branch-led residential lettings model and landlord/tenant services.
• John D Wood & Co. CHK Mountford's parent brand within the same Brand Family, offering residential sales and lettings across 20+ London and South of England offices with a 150-year heritage. Directly comparable on premium residential lettings, corporate relocation services, and the same Connells Group ownership structure.
• Savills: Global real estate services firm with a substantial UK residential lettings, property management, and corporate relocation book in London and the South East. Directly comparable on full-service residential lettings, premium client base, and short-let/corporate offerings.
• Hamptons: Premium UK estate agency with significant residential lettings and property management operations across the South of England, including Surrey. Comparable on affluent client base, branch-led model, and full management services.

Broad incumbents

• Countrywide: Direct parent of CHK Mountford (Countrywide Residential Lettings Limited) and the largest UK residential property services group pre-Connells. Operates a much broader portfolio of sales, lettings, financial services, and surveying, making it a broader incumbent rather than direct niche peer.
• Connells Group: Ultimate parent of CHK Mountford and the UK's largest property services group, encompassing estate agency, lettings, mortgage services, surveying, and conveyancing. A broad incumbent whose scale dwarfs CHK Mountford's two-branch Surrey operation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/chkmountford1989
• Instagraminstagram.com/chkmountford/?hl=en
• Xx.com/chkmountford
• LinkedInlinkedin.com/company/chk-mountford

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CHK Mountford