Burns Property Management

What Burns Property Management does

Burns Property Management & Lettings Limited, trading as Burns Hamilton, is a privately held UK property management firm founded in 1975 and headquartered at Hawthorn House, 1 Lowther Gardens, Bournemouth (BH8 8NF). The company is registered in Scotland (Company Number SC108909) as a private limited company with no parent company or institutional investors. It operates entirely as a service-based business with no proprietary technology platform or SaaS offering; its digital presence consists of a Wix-built website, an online Report A Repair portal, and a LinkedIn corporate page.

The firm's core services span residential block management, estate management, service charge financial management, residential lettings, RMC/RTM company support, and developer/freeholder consultancy, including a recently added Building Safety Act and Higher-Risk Buildings (HRB) compliance service. Customers include individual freeholders, housing associations, RMCs, property developers, landlords, and residents, with primary segments being residential block owners and resident management companies. Revenue is generated through recurring management fees (service charges), subscription-based lettings and tenant management fees, and professional services for developer handovers and consultancy. Pricing is quote-based and not publicly disclosed, with a dedicated fees page directing clients to contact the firm directly.

Burns Hamilton's go-to-market is direct-to-consumer via phone, email, website enquiry forms, and OnTheMarket.com portal syndication for lettings, supplemented by referrals from existing clients. The company maintains industry memberships in The Property Institute (TPI) and The Property Ombudsman (TPO), holds appointed representative status with Arthur J. Gallagher Insurance Brokers Limited for FCA-regulated insurance distribution, and supports Dorset Mind as a charitable partner. There is no disclosed management team, no funding rounds, no M&A activity, and no evidence of geographic expansion beyond the Bournemouth/Dorset catchment.

Name

Burns Property Management

Legal name

Burns Property Management & Lettings Limited

Website

https://burnspropertymanagement.com

Company type

Private

Founded year

1975

Operating status

Operating

Short description

Burns Hamilton is a privately held, Bournemouth-based residential property management firm serving freeholders, RMCs, landlords, and developers across the Dorset area since 1975, offering block management, lettings, service charge administration, and Building Safety Act compliance services on a quote-based fee model.

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Real Estate Property Managers (53131), Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Single-Family Rental (SFR) Property Management (BPAJAFAB)

akta.pro secondary industries

Habitational / Residential Property Managers BOP (FSAJAFAN), Landlord / Dwelling Fire (DP) Insurance (FSAJACAD)

Keywords

• Residential block management
• Estate management services
• Residential lettings agency
• Service charge management
• RMC and RTM support

Headquarters

HQ city

Hawthorn

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property Management Services: Recurring management fees for residential block management, estate management, and service charge financial management. Revenue is derived from service charges paid by freeholders, RMCs, and resident management companies.
2. Lettings and Tenant Management: Fees for residential lettings services including tenant finding, referencing, and ongoing management for landlords.
3. Developer and Freeholder Support: Consultancy and support services for new-build developers and freeholders, including new-build consultancy and developer handover services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Burns Property Management provides residential property management services across the Bournemouth area, including residential block management, estate management, lettings and tenant management, service charge and financial management, RMC and RTM company support, and developer/freeholder consultancy. The firm serves freeholders, residents management companies, landlords, developers, and residents with recurring management fees and lettings commissions as the primary commercial engine.

Product overview

Burns Hamilton is a people-first property management company offering a comprehensive suite of services for residential properties. The portfolio includes core services for lettings management (Residential Lettings), building management (Residential Block Management), financial oversight (Service Charge and Financial Management), and estate coordination (Estate Management). Additional specialized services cover RMC and RTM Support, Developer and Freeholder Support, New-Build and Developer Consultancy, and Building Safety Act compliance for Higher-Risk Buildings. The company also provides supplementary services including Out Of Hours emergency support and a Report A Repair portal for residents. The company serves landlords, tenants, freeholders, developers, RMCs, and individual residents across the Bournemouth area.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Lettings Expert lettings and property management services for landlords and tenants, including finding suitable tenants, referencing, and managing rental properties on an ongoing basis.
• Residential Block Management Proactive, transparent management for residential buildings handling maintenance, compliance, service charge budgets, and ongoing operations for freeholders, RMCs, and RTM companies.
• Service Charge and Financial Management Clear, accurate, and compliant financial management ensuring service charges are handled securely with complete transparency for freeholders and resident management companies.
• Estate Management Coordination of all aspects of estate management from landscaped communal areas to complex mixed-use developments, delivered with precision and care.
• RMC and RTM Support Support services for Residents Management Companies (RMC) and Right to Manage (RTM) companies, covering formation, director training, meeting coordination, and compliance management.
• Developer and Freeholder Support Specialized support for developers and freeholders managing residential properties and new developments, including management company setup and handover.
• New-Build and Developer Consultancy Consultancy services for new-build developments and developer projects, covering handover, snagging management, and initial service charge budget setting.
• Building Safety Act Compliance and HRBs Compliance services helping clients meet requirements under the Building Safety Act for Higher-Risk Buildings (HRBs), including documentation and ongoing regulatory adherence.
• Out Of Hours Services Emergency property management support available outside regular business hours for managed residential buildings.

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• The Property Institute (TPI)coreOthersBurns Hamilton is a leading member of The Property Institute, an industry body setting standards for property management. This membership ensures the company adheres to industry best practices and demonstrates commitment to professional standards. Their TPI membership is displayed prominently on their website and they appear in the TPI member directory.
• The Property Ombudsman (TPO)coreOthersRegistered member of The Property Ombudsman scheme, providing independent dispute resolution for property-related complaints. This membership demonstrates commitment to consumer protection and regulatory compliance.
• Arthur J. Gallagher Insurance Brokers LimitedcoreChannel Partner/ Reseller/ DistributorBurns Property Management & Lettings Limited is an appointed representative of Arthur J. Gallagher Insurance Brokers Limited, which is authorised and regulated by the Financial Conduct Authority. This relationship enables the company to offer insurance products to clients.
• Dorset MindminorOthersMental health charity supported through fundraising activities including the Bournemouth Plane Pull, cake sales, and workplace awareness initiatives. Demonstrates the company's commitment to community engagement beyond property management.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• FirstPort: Largest UK residential property manager serving developments and RMCs nationwide. Comparable as a directly analogous residential block management service provider, but at far greater scale and with a broader UK footprint than Burns Hamilton's regional focus.
• Rendall & Rittner:

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/burns-property-management
• Facebookfacebook.com/burnsmanagementbournemouth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Burns Property Management