Kalicom POS systems

What Kalicom POS systems does

Kalicom Kassensysteme GmbH is a privately held German POS and payment solutions provider, founded in 2000 and headquartered in Dortmund (HRB 32558). The company exclusively serves small and mid-market operators in three verticals: bakeries (Bäckereien), butcher shops (Metzgereien), and gastronomy (restaurants, cafés, hotels, catering), and reports 20,000+ installed POS systems across Germany with over 20 years of industry-specific expertise. Kalicom operates from four regional offices (Dortmund HQ, Braunschweig, Hannover, Bremen) under managing director Olaf Posten, with no evidence of external investment, parent company, or M&A activity.

The company's core offering is the 'ONE Komplettlösung,' a modular, integrated ecosystem combining multi-vendor POS software (BBN, piOS, Apro, Vectron, Schultes, orderbird) with payment terminals (Ingenico, Verifone, CCV), cash recyclers (Glory CI-5/CI-10, Cashlogy POS 1500), handheld ordering devices (Orderman), customer loyalty platforms (bonVito, Secucard), digital signage (piOS CoffeeBoard, Mediaboard), weighing systems, and proprietary services including the Riverbird Suite (24/7 EDV live-monitoring and digital customer portal launched April 2021). All systems are TSE-certified and GoBD-compliant for German fiscal recording requirements, and the software integrates with DATEV, Warenwirtschaft, time-tracking, HR, and financial-accounting systems.

Kalicom's business model blends one-time hardware sales (payment terminals €350–€700 purchase), recurring terminal rental (€10–€16/month), transaction fees (0.23–0.25% girocard, 1.2–2.5% credit card, €0.07–€0.09 per transaction), POS leasing through third-party finance partners, and professional services (installation, 24/7 support, monitoring). Distribution is exclusively direct, via consultative field sales targeting SMB and mid-market buyers nationwide, supported by content marketing (Ratgeber knowledge base, news/blog, Google Ads, LinkedIn, Facebook, Instagram, X) and industry trade shows (SÜFFA, EHI Payment Kongress).

Name

Kalicom POS systems

Legal name

Kalicom Kassensysteme GmbH

Website

https://kalicom.de

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Kalicom Kassensysteme GmbH is a German POS and payment solutions provider serving SMB bakeries, butcher shops, and gastronomy operators with modular, TSE-certified 'ONE' bundles of hardware, software, payment terminals, cash recyclers, loyalty, and digital signage.

Ownership category

akta.pro rank

Product category

Point of Sale Software

NAICS

Limited-Service Restaurants (722513)

SIC

Retail-Eating Places (5812), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

POS Installation, Maintenance & Field Services (FSAMADAJ)

akta.pro secondary industries

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB), POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL), Restaurant Technology Supplies (POS Hardware, Kiosks) Wholesale (AFAIALAM)

Keywords

• Point of sale systems
• Cash register software
• Card payment terminals
• Bakery POS systems
• Butcher shop software

Headquarters

HQ city

Dortmund

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. POS Hardware Sales: Sale of Kassensysteme (POS systems) and Kassensystem periphery hardware including terminals, cash recyclers, handheld devices, and weighing systems. One-time purchase or leasing options available.
2. Card Payment / Terminal Services: Revenue from card payment terminal rental/purchase, monthly service fees, and transaction-based fees. Payment terminals accept all major card schemes including girocard, Visa, Mastercard, American Express, Diners Club, Union Pay, JCB. Costs include rental fees (€10-16/month), monthly service fees, transaction fees (0.23%-0.25% for girocard, 1.2%-2.5% for credit cards), and per-transaction fees (€0.07-0.09 per transaction).
3. Service and Support: Technical support services including 24/7 customer service, on-site installation, remote maintenance, regular software updates, and monitoring services through the digital customer portal and Riverbird Suite.
4. Rental and Leasing: POS systems and terminals available for rental or leasing, enabling customers to preserve liquidity while accessing modern technology. Leasing arranged through third-party finance companies.
5. Warenwirtschaft and Integration Services: Interface management connecting POS systems to inventory management, time tracking, baking programs, HR systems, accounting, and tax consultant systems including DATEV interface.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels11 records

Core offering

Kalicom sells and supports integrated point-of-sale (POS) solutions for small and medium-sized bakeries, butcher shops, and gastronomy businesses in Germany. Its "ONE Komplettlösung" platform bundles POS software across multiple product lines (BBN-Kasse, piOS, Apro, orderbird MINI/PRO), certified card-payment terminals, cash recyclers, TSE/GoBD-compliant fiscal modules, customer-loyalty programs, online ordering, self-checkout, and back-office interfaces (FiBu, multi-store digital control). The company claims more than 20,000 installed systems and delivers the solution through direct field sales from offices in Dortmund, Frankfurt am Main, Munich, and Berlin.

Product overview

Kalicom is a comprehensive POS and payment solutions provider offering a modular, integrated ecosystem for the food retail and hospitality sectors. Their product portfolio centers on POS systems (BBN-Kasse, piOS, Apro, orderbird MINI/PRO) as the core platform, supplemented by extensive add-on modules including payment terminals (Ingenico, Verifone, CCV), cash recyclers (Glory, Cashlogy), handheld ordering devices (Orderman), customer loyalty systems (bonVito, Secucard), digital signage (CoffeeBoard, Mediaboard), weighing systems (Vectron), and mobile apps. They specialize in tailored solutions for bakeries, butcher shops, and gastronomy, with services spanning consultation, installation, 24/7 technical support, and flexible financing options. The ONE platform represents their unified approach, offering all components integrated from a single source.

Differentiator

Problem solved

Functional benefit

Products and services

• ONE Komplettlösung Integrated end-to-end POS solution for German bakeries, butcher shops, and gastronomy businesses that combines POS software, payment terminals, cash recyclers, TSE/GoBD fiscal compliance, loyalty, online ordering, self-checkout, multi-store control, and accounting interface into one vendor bundle.
• BBN-Kasse POS software line that has been part of Kalicom's portfolio since 2000, used for cash-register operations in German small and mid-sized retail and food-service businesses.
• piOS POS software line in Kalicom's portfolio since 2002, used for cash-register operations in German small and mid-sized retail and food-service businesses.
• Apro POS software line in Kalicom's portfolio since 2010, used for cash-register operations in German small and mid-sized retail and food-service businesses.
• orderbird MINI iOS-based compact POS offering included in Kalicom's multi-brand POS portfolio for German retail and food-service businesses.
• orderbird PRO iOS-based professional POS offering included in Kalicom's multi-brand POS portfolio for German retail and food-service businesses.
• Karten-Bezahl-Lösungen (Card payment solutions) Card payment terminal solutions packaged with Kalicom's POS offerings, enabling electronic payment acceptance at the point of sale for German retail and food-service businesses.
• Cash-Recycler (cash recycling service) Cash-recycling offering bundled with Kalicom's POS solution to automate cash handling, reduce manual cash management, and reconcile till floats at the point of sale for German retail and food-service businesses.

Quantifiable outcome

• Contactless payment reduces checkout time to ~11 seconds vs. ~24 seconds for cash transactions
• +2 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core.

• BBNcoreTechnology or IntegrationBBN is one of the leading POS system brands offered by Kalicom, specifically optimized for bakery operations. Kalicom serves as a dealer/installervendor for BBN POS systems in the German market.
• piOScoreTechnology or IntegrationpiOS is the modern all-round POS system offered by Kalicom, flexibly deployable across multiple industries including Bäckereien, Metzgereien, and Gastronomie. piOS also powers the CoffeeBoard digital signage solution.
• AprocoreTechnology or IntegrationApro is a POS system brand included in Kalicom's portfolio, offered as part of the comprehensive 'ONE' solution for retail and food service operations.
• VectroncoreTechnology or IntegrationVectron is a leading POS system brand for gastronomy, bakeries, and butcher shops, offered by Kalicom. Vectron mobile app and weighing systems (Scale SC25, Scale SC50) are also distributed.
• GlorycoreTechnology or IntegrationGlory is the manufacturer of cash recycler machines (CI-5 and CI-10 models) distributed by Kalicom. These compact change dispensers automate cash processing for both notes and coins, integrated with existing POS systems.
• IngenicocoreTechnology or IntegrationIngenico manufactures payment terminals (Desk/3500, Move/3500) that Kalicom integrates into its payment solutions. These terminals support all major card schemes and are part of the integrated card acceptance offering.
• VerifonecoreTechnology or IntegrationVerifone manufactures payment terminals (V200c) distributed by Kalicom as part of the card acceptance solution. Supports multiple payment methods and card schemes.
• Concardis/NetscoreTechnology or IntegrationConcardis/Nets serves as the network operator for card payment processing in Kalicom's payment solutions. Handles transaction routing, encryption, risk assessment, and transmission for girocard (electronic cash) and other card-based payments.
• Riverbird Suite (internally developed)coreTechnology or IntegrationRiverbird Suite is Kalicom's proprietary service tool comprising EDV live-monitoring (24/7 IT network monitoring with automatic alerting) and a digital customer portal for managing IT tickets, delivery notes, orders, and contacts.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Toast Inc. Large US-based restaurant POS platform that occasionally expands into European markets. Comparable in addressing the full restaurant POS ecosystem (hardware, software, payments, loyalty), though not currently a direct German competitor to Kalicom.
• NCR Voyix (Hospitality): Global incumbent in retail and hospitality POS hardware and software. Comparable in offering end-to-end POS + payment solutions to restaurant and retail chains; competes for larger German accounts rather than the SMB segment Kalicom serves.
• Lightspeed Commerce Inc. Global cloud POS platform serving retail and hospitality with an active presence in Germany. Comparable in serving restaurants and specialty retailers, but operates at much larger scale and via SaaS rather than regional field-sales/install model.

Emerging players

• SumUp GmbH: Mobile payment terminal and integrated POS provider widely adopted by German SMBs. Targets the same small merchant base as Kalicom with a simpler, hardware-light bundle (terminal + app), making it a partial substitute rather than full-service competitor.
• Zettle by PayPal: Mobile POS and payment solution for SMBs with significant German presence. Competes for the same bakery, butcher, and small restaurant customer segment with a subscription/SaaS-first model that contrasts with Kalicom's hardware-led field-sales approach.

Direct peers

• ready2order GmbH: Austrian/German cloud POS provider targeting SMB retail and gastronomy with a SaaS model. Comparable customer base (small merchants needing simple POS) and competes directly against Kalicom's bundled hardware/software offering in the German-speaking market.
• orderbird GmbH: Cloud-based iPad POS provider for SMB gastronomy in Germany. Directly comparable in customer segment and use case; also distributed by Kalicom (MINI and PRO models) but competes on a fundamentally different (cloud-first) delivery model against Kalicom's hardware-led bundle.
• Pyramid Computer GmbH: German manufacturer of POS hardware and kiosk systems serving retail and hospitality SMBs. Comparable in German POS hardware market presence and customer overlap with bakeries/butcher shops/restaurants.
• Gastro-MIS GmbH: German POS software and solutions provider specialized in gastronomy. Comparable vertical focus and integrated POS approach, often delivered through regional sales/service partners in Germany.
• Vectron Systems AG: Leading German POS hardware and software manufacturer focused on gastronomy, bakeries, and butcher shops. Directly comparable to Kalicom in vertical focus and product category; also an active distribution partner, making it simultaneously a competitor and supplier in the same customer accounts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/kalicomkasse
• Facebookfacebook.com/kalicomkasse
• LinkedInlinkedin.com/company/kalicom-kassensysteme
• Instagraminstagram.com/kalicom.kassensysteme

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kalicom POS systems