What Pyramid Computer GmbH does

Pyramid Computer GmbH is a privately held German manufacturer of digital automation hardware founded in 1985 and headquartered in Freiburg im Breisgau. The company designs, develops, and produces customized IT solutions across two primary business pillars: Network & Security (industrial PCs, servers, and now sovereign AI infrastructure) and Industrial PC & Imaging (touch displays and self-service kiosks). Its product portfolio is organized under three proprietary brands — AKHET® (servers and IPCs), FAYTECH® (industrial touch displays with IP65/IP69K ratings), and POLYTOUCH® (modular self-service kiosks) — augmented by a Paging & Localization (PLS) system and an emerging AKHET® Local AI platform powered by co-mind.ai software.

The underlying technology stack is built on Intel and AMD x86 architectures running Windows and Linux, with newer products certified for Windows Server 2025, Azure Local, and ChromeOS Flex. Modular hardware architecture is the central engineering principle, allowing integration of payment terminals (Ingenico, Verifone, PAX), scanners (Zebra, Basler, Thales), card printers (Evolis), and biometric/identity verification modules (essentry) into standardized kiosk frames. Manufacturing is conducted in Germany, and the company offers both off-the-shelf products and full OEM/ODM custom development services.

The business model is a hybrid of hardware sales and professional services, distributed through direct field sales, a B2B e-commerce portal (b2b.pyramid-computer.com), and an extensive partner/reseller network. Pricing is quote-based with multi-year contracts typical for enterprise deployments. Revenue is generated across food service (Hesburger — 700+ kiosks across 500+ restaurants), cinema/retail (AMC Theatres, Marks & Spencer, Würth, EDEKA), public transportation (Arlanda Express, Erlangen and Lübeck public transit), and emerging AI infrastructure use cases. Pyramid serves a diversified vertical mix including QSR, retail, healthcare, banking, logistics, and public sector, with a North American subsidiary (Pyramid North America Inc.) supporting cross-border deployments.

Name

Pyramid Computer GmbH

Legal name

Pyramid Computer GmbH

Website

https://pyramid-computer.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Pyramid Computer GmbH is a German manufacturer (founded 1985) of digital automation hardware, producing self-service kiosks (POLYTOUCH), industrial PCs and servers (AKHET), touch displays (FAYTECH), and an on-premises AI platform, serving QSR, retail, transportation, and enterprise customers globally.

Ownership category

akta.pro rank

Product category

Self-Service Kiosk and Industrial Computing Hardware

NAICS

Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118), Computer and Peripheral Equipment Manufacturing (3341)

SIC

Electronic Computers (3571)

akta.pro primary industry

POS Terminals & All-in-One Retail Computers (HDACAKAA)

akta.pro secondary industries

Industrial IoT/Edge Electronics Manufacturing (Gateways, Edge Controllers) (IMAGAGAC), Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ)

Keywords

• Self-service kiosks
• Industrial computing
• Touch displays
• Point-of-sale terminals
• Digital automation

Headquarters

HQ city

Freiburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Hardware Sales: Sale of industrial PCs, servers, self-service kiosks, touch displays, and related hardware products. Both standard off-the-shelf and custom-built solutions available.
2. Professional Services: Service and support offerings including Pyramid CARE maintenance programs, OEM/ODM custom development services, and WEEE/EAR registration compliance services.
3. OEM/ODM Solutions: Custom hardware development and manufacturing services bringing customer ideas to market, leveraging 40+ years of German engineering and production expertise.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Pyramid Computer GmbH develops and manufactures customized IT hardware solutions for digital automation under three brands: AKHET® (industrial PCs and rack servers), FAYTECH® (touch displays and touch PCs), and POLYTOUCH® (self-service kiosks and POS terminals). The company sells both standard off-the-shelf products and OEM/ODM custom-built solutions to SMBs and large corporations across banking, retail, food service, healthcare, logistics, transportation, and industrial IoT verticals. Complementary offerings include on-premises AI (AKHET® Local AI powered by co-mind.ai), object storage (AKHET® Object Storage built on Cloudian HyperStore), Pyramid CARE maintenance, OEM/ODM engineering services, and WEEE/EAR compliance registration.

Product overview

Pyramid Computer GmbH is a German technology company (founded 1985, Freiburg) offering digital automation solutions through three main product lines: AKHET® (Industrial PC and Server solutions), FAYTECH® (Touch displays and industrial computing), and POLYTOUCH® (POS and Kiosk terminals). The company provides both standard off-the-shelf products and custom OEM/ODM solutions. The AKHET® server portfolio includes the Essential series (1U, 2U, Store 2U) with Intel Xeon or AMD EPYC processors, and Performance series with Azure Local certification. The POLYTOUCH® kiosk line features the SWIFT (self-ordering), PASSPORT (modular 27/32-inch), FLEX (modular 21.5-inch in standard, lite, check-in, and healthcare variants), CURVE (32-inch information/card dispenser/slim), OUTDOOR (weatherproof 32-inch), and LOGISTIC (inbound/outbound terminals) families. Services include OEM/ODM manufacturing, Pyramid CARE support, and WEEE/EAR registration.

Differentiator

Problem solved

Functional benefit

Brands

• AKHET: Industrial PC & Server solutions brand, including Essential, Performance, and Store server lines
• FAYTECH
• POLYTOUCH
• PLS (Paging & Localization)

Products and services

• AKHET® Essential 1U Server 1U rack server with 5th Gen Intel Xeon Scalable or AMD EPYC 9005 Series processors; certified for Windows Server 2025; targeted at SMB, edge, and on-premises virtualization, file server, and database workloads.
• AKHET® Essential 2U Server 2U rack server with high computing power and storage capacity; certified for Windows Server 2025; suitable for demanding workloads, backup environments, and enterprise IT infrastructure.
• AKHET® Essential Store 2U Server 2U storage server combining high computing power with up to 24 hot-swappable 3.5-inch drives and optional FC HBA; supports over 0.5 Pebibyte of data; serves as the platform for AKHET® Object Storage.
• AKHET® Local AI On-premises artificial intelligence platform for sovereign AI applications, powered by co-mind.ai software; provides multi-tenancy, role-based access control, and RAG pipelines for knowledge management and process automation use cases.
• AKHET® Object Storage S3-compatible object storage appliance powered by Cloudian HyperStore software, enabling location-independent hybrid data management on AKHET® Essential Store 2U hardware.
• POLYTOUCH® SWIFT Self-Ordering Terminal Self-ordering terminal with compact design and flexible hardware concept; available in 24-inch and 32-inch variants with modular peripheral options for quick-service restaurants, food courts, and retail digital ordering.
• POLYTOUCH® CURVE 32 Information Terminal Modular 32-inch touchscreen kiosk available as information terminal, card dispenser, or slim variant; stainless steel and powder-coated steel construction; curved dual-column design with invisible cabling; integrates with AKHET® PC-Box for visitor management, access control, and identity verification.
• POLYTOUCH® OUTDOOR Weatherproof Kiosk Weatherproof outdoor kiosk (IP54) with 32-inch 1000 cd/m² touchscreen, active cooling, Class C4 corrosion protection, and 150 kg steel/aluminum chassis; deployed for public transport ticketing, parking, and outdoor self-service.
• POLYTOUCH® Logistic Terminal Self-service terminal for logistics industry; available in inbound and outbound versions for indoor and outdoor use; 19-inch Full HD touchscreen; document and barcode scanning (Zebra, Basler); freight document printing (Lexmark); multilingual interface.
• POLYTOUCH® FLEX21.5 Modular Self-Service Kiosk Modular self-service kiosk with a compact 21.5-inch frameless multi-touch display; available in standard (self-checkout), lite, check-in, and healthcare variants; 2020 European Product Design Award winner; ChromeOS Flex certified.
• POLYTOUCH® FLEX21.5 Check-In Kiosk Self-check-in/check-out kiosk for hospitality industry; QR code scanning; RFID card dispenser; optional Thales Gemalto document reader for ID authentication; multilingual interface; captures guest data automatically into HMS.
• POLYTOUCH® FLEX21.5 lite Compact Self-Order SCO Entry-level compact self-service terminal with 21.5-inch touchscreen, payment terminal, and barcode scanner; space-saving design for small stores and restaurants; receipt via QR code on mobile phone.
• POLYTOUCH® PASSPORT 32 Self-Ordering/Ticketing Kiosk Modular 32-inch self-service kiosk; over 700 units deployed at Hesburger; modular design for various requirements including ticketing and self-ordering.
• FAYTECH® Touch Displays and Touch PCs In-house brand of touch displays and touch PCs from 10.1 to 65 inches with IP65 and IP69K ratings for industrial and outdoor use; 100,000-hour backlight lifespan.
• PYRAMID Paging & Localization System (PLS) Paging and localization system using puck-based customer tracking; automatic puck dispensing after order completion; queue management for restaurants.

Quantifiable outcome

• 40% reduction in ordering time through kiosk automation
• +4 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability7 records

Feature6 records

Partnerships

20 partnerships are on record, tiered core, major and minor.

• IntelcoreTechnology or IntegrationKey technology partner providing processors for AKHET servers and POLYTOUCH kiosks. Intel Xeon, Core, and Celeron processors used across product portfolio.
• NVIDIAcoreTechnology or IntegrationTechnology partnership for GPU acceleration in AI and high-performance computing applications.
• SupermicrocoreTechnology or IntegrationTechnology partner for server solutions and components in AKHET product line.
• MicrosoftcoreTechnology or IntegrationMicrosoft certification partner with AKHET Essential servers certified for Windows Server 2025. Also listed in Azure Local Solutions Catalog.
• co-mind.aicoreStrategic or Co-development PartnerStrategic software partner powering AKHET Local AI platform for sovereign AI applications. co-mind.ai provides the AI software layer enabling multi-tenancy, role-based access control, and RAG pipelines.
• CloudiancoreTechnology or IntegrationPartner for AKHET Object Storage solution powered by Cloudian HyperStore S3-compatible software, enabling location-independent hybrid data management.
• ScalitymajorTechnology or IntegrationStorage partner for high-performance infrastructure solutions showcased at it-sa 2026 for secure, scalable, and sovereign data storage.
• eyefactive GmbHcoreTechnology or IntegrationSoftware partner providing kiosk software for EDEKA Jensen deployment. eyefactive's touchscreen kiosk software integrates with POLYTOUCH SWIFT hardware for queue management solution.
• Evolis SAScoreTechnology or IntegrationCard printer partner for POLYTOUCH CURVE 32 visitor management solution. KC Prime card printer integrated for visitor badge personalization and issuance.
• essentrycoreTechnology or IntegrationSoftware partner for identity verification and visitor/access management. Provides border control-level identity verification and seamless visitor process management for POLYTOUCH CURVE 32.
• Materna IPScoreTechnology or IntegrationMajor airport solutions provider using POLYTOUCH CURVE for automated passenger handling at airports including Malpensa and Berlin. Developed efficient self-service baggage drop-off solution.
• IngenicocoreTechnology or IntegrationPayment terminal partner providing Lane 3000 and 5000 payment modules for POLYTOUCH FLEX and other kiosk systems.
• VerifonecoreTechnology or IntegrationPayment terminal partner providing P400 and other payment modules for POLYTOUCH kiosk systems.
• PAXcoreTechnology or IntegrationPayment terminal partner providing S300 payment modules for POLYTOUCH kiosk systems.
• ZebracoreTechnology or IntegrationScanner partner providing MS4717 and other barcode scanners for POLYTOUCH kiosks and logistics terminals.
• Thales GemaltocoreTechnology or IntegrationDocument reader partner providing AT10K for FLEX21.5 Check-in PRO to authenticate electronic ID cards and driver's licenses.
• AMCONmajorChannel Partner/ Reseller/ DistributorDistribution partner for POLYTOUCH OUTDOOR terminals deployed at Erlangen Public Utilities and Lübeck Public Transport.
• GebitminorChannel Partner/ Reseller/ DistributorPartner in the Pyramid ecosystem for distribution and integration services.
• MULTA MEDIOminorChannel Partner/ Reseller/ DistributorPartner in the Pyramid ecosystem for distribution and integration services.
• Kiosk Manufacturer Association / The Industry GroupmajorGTM or Marketing PartnerIndustry association partnership for hosting technology hub at NRA Show 2026, Booth #5829, featuring self-service, AI, payments, and accessibility solutions.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Advantech: Global industrial PC and IoT platform provider with broad embedded and edge computing offerings. Overlaps with Pyramid's AKHET industrial PC and server line and IIoT/edge gateway business.
• NCR Voyix: Major global provider of self-service kiosks, POS, and digital commerce solutions for retail, hospitality, and financial services. Highly comparable customer base to Pyramid's (retail chains, QSR, banks) with much larger scale and recurring software revenue.
• Diebold Nixdorf: Global leader in banking and retail self-service technology (ATMs, POS, kiosks) and IT services. Direct overlap with Pyramid's POLYTOUCH kiosk line and AKHET server business; significantly larger scale and broader portfolio. Pyramid even lists Diebold Nixdorf as a partner, indicating both collaboration and competition.

Emerging players

• Peerless-AV: Manufacturer of AV mounts, kiosks, and digital signage enclosures with a growing self-service kiosk line. Competes with Pyramid's outdoor and ruggedized POLYTOUCH products in transportation and retail deployments.
• iMin Technology: Singapore-headquartered mobile POS and self-service kiosk vendor rapidly expanding in retail and F&B. Emerging competitive threat to POLYTOUCH in the lower-end compact self-ordering segment (FLEX21.5 lite / SWIFT).

Direct peers

• Elo Touch Solutions: Specialized manufacturer of touchscreens, interactive displays, and self-service kiosks for retail, hospitality, and industrial use. Overlaps directly with Pyramid's FAYTECH touch display line and POLYTOUCH FLEX/SWIFT kiosks, targeting similar customers and use cases.
• Kiosk Information Systems (KISK): US-based custom self-service kiosk manufacturer serving retail, QSR, healthcare, and government. Directly comparable to POLYTOUCH's custom and modular kiosk offerings, with similar project-based enterprise sales model.
• Stratacache (formerly Zivelo): US self-service kiosk and digital signage company focused on retail, QSR, and banking. Direct competitor to POLYTOUCH in North America; the acquired Zivelo business had similar QSR self-ordering deployments.
• Aures Technologies: French POS and kiosk hardware manufacturer (acquired by Hitachi) serving retail, hospitality, and catering. Competes with Pyramid's POLYTOUCH range and FAYTECH touch PCs, with strong European footprint.
• Posiflex Technology: Taiwan-based POS and kiosk hardware manufacturer serving retail and hospitality globally. Direct competitor to POLYTOUCH self-ordering terminals, with similar modular POS and self-service offerings.

Market position

Strengths1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/polytouch_de
• LinkedInlinkedin.com/company/pyramid-computer-gmbh

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pyramid Computer GmbH