Kalicom POS systems
Kalicom Kassensysteme GmbH is a German POS and payment solutions provider serving SMB bakeries, butcher shops, and gastronomy operators with modular, TSE-certified 'ONE' bundles of hardware, software, payment terminals, cash recyclers, loyalty, and digital signage.
- Company typePrivate
- Founded2000
- HeadquartersDortmund, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Kalicom POS systems does
Kalicom Kassensysteme GmbH is a privately held German POS and payment solutions provider, founded in 2000 and headquartered in Dortmund (HRB 32558). The company exclusively serves small and mid-market operators in three verticals: bakeries (Bäckereien), butcher shops (Metzgereien), and gastronomy (restaurants, cafés, hotels, catering), and reports 20,000+ installed POS systems across Germany with over 20 years of industry-specific expertise. Kalicom operates from four regional offices (Dortmund HQ, Braunschweig, Hannover, Bremen) under managing director Olaf Posten, with no evidence of external investment, parent company, or M&A activity.
The company's core offering is the 'ONE Komplettlösung,' a modular, integrated ecosystem combining multi-vendor POS software (BBN, piOS, Apro, Vectron, Schultes, orderbird) with payment terminals (Ingenico, Verifone, CCV), cash recyclers (Glory CI-5/CI-10, Cashlogy POS 1500), handheld ordering devices (Orderman), customer loyalty platforms (bonVito, Secucard), digital signage (piOS CoffeeBoard, Mediaboard), weighing systems, and proprietary services including the Riverbird Suite (24/7 EDV live-monitoring and digital customer portal launched April 2021). All systems are TSE-certified and GoBD-compliant for German fiscal recording requirements, and the software integrates with DATEV, Warenwirtschaft, time-tracking, HR, and financial-accounting systems.
Kalicom's business model blends one-time hardware sales (payment terminals €350–€700 purchase), recurring terminal rental (€10–€16/month), transaction fees (0.23–0.25% girocard, 1.2–2.5% credit card, €0.07–€0.09 per transaction), POS leasing through third-party finance partners, and professional services (installation, 24/7 support, monitoring). Distribution is exclusively direct, via consultative field sales targeting SMB and mid-market buyers nationwide, supported by content marketing (Ratgeber knowledge base, news/blog, Google Ads, LinkedIn, Facebook, Instagram, X) and industry trade shows (SÜFFA, EHI Payment Kongress).
Kalicom POS systems firmographics
Firmographics- Name
- Kalicom POS systems
- Legal name
- Kalicom Kassensysteme GmbH
- Website
- https://kalicom.de
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Kalicom Kassensysteme GmbH is a German POS and payment solutions provider serving SMB bakeries, butcher shops, and gastronomy operators with modular, TSE-certified 'ONE' bundles of hardware, software, payment terminals, cash recyclers, loyalty, and digital signage.
- Ownership category
- akta.pro rank
Kalicom POS systems industry classification
Industry- Product category
- Point of Sale Software
- NAICS
- Limited-Service Restaurants (722513)
- SIC
- Retail-Eating Places (5812), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- POS Installation, Maintenance & Field Services (FSAMADAJ)
- akta.pro secondary industries
- POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB), POS Accessories & Spares (Cables, Stands, Cases, Replacement Parts) (HDACAKAL), Restaurant Technology Supplies (POS Hardware, Kiosks) Wholesale (AFAIALAM)
Keywords
Where Kalicom POS systems is headquartered
LocationHeadquarters
- HQ city
- Dortmund
- HQ country
- Germany
- HQ region
- Europe
Offices4 records
Markets served
Kalicom POS systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- POS Hardware Sales: Sale of Kassensysteme (POS systems) and Kassensystem periphery hardware including terminals, cash recyclers, handheld devices, and weighing systems. One-time purchase or leasing options available.
- Card Payment / Terminal Services: Revenue from card payment terminal rental/purchase, monthly service fees, and transaction-based fees. Payment terminals accept all major card schemes including girocard, Visa, Mastercard, American Express, Diners Club, Union Pay, JCB. Costs include rental fees (€10-16/month), monthly service fees, transaction fees (0.23%-0.25% for girocard, 1.2%-2.5% for credit cards), and per-transaction fees (€0.07-0.09 per transaction).
- Service and Support: Technical support services including 24/7 customer service, on-site installation, remote maintenance, regular software updates, and monitoring services through the digital customer portal and Riverbird Suite.
- Rental and Leasing: POS systems and terminals available for rental or leasing, enabling customers to preserve liquidity while accessing modern technology. Leasing arranged through third-party finance companies.
- Warenwirtschaft and Integration Services: Interface management connecting POS systems to inventory management, time tracking, baking programs, HR systems, accounting, and tax consultant systems including DATEV interface.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Terminal Rental Model |
| One time/ perpetual license | Pay-as-you-go | Terminal Purchase Model |
| Transaction based/ take rate | Pay-as-you-go | Girocard Transaction Fees |
| Transaction based/ take rate | Pay-as-you-go | Credit Card Transaction Fees |
| Subscription | Monthly | POS System Rental/Leasing |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels11 records
Kalicom POS systems product offering
Product offeringCore offering
Kalicom sells and supports integrated point-of-sale (POS) solutions for small and medium-sized bakeries, butcher shops, and gastronomy businesses in Germany. Its "ONE Komplettlösung" platform bundles POS software across multiple product lines (BBN-Kasse, piOS, Apro, orderbird MINI/PRO), certified card-payment terminals, cash recyclers, TSE/GoBD-compliant fiscal modules, customer-loyalty programs, online ordering, self-checkout, and back-office interfaces (FiBu, multi-store digital control). The company claims more than 20,000 installed systems and delivers the solution through direct field sales from offices in Dortmund, Frankfurt am Main, Munich, and Berlin.
Product overview
Kalicom is a comprehensive POS and payment solutions provider offering a modular, integrated ecosystem for the food retail and hospitality sectors. Their product portfolio centers on POS systems (BBN-Kasse, piOS, Apro, orderbird MINI/PRO) as the core platform, supplemented by extensive add-on modules including payment terminals (Ingenico, Verifone, CCV), cash recyclers (Glory, Cashlogy), handheld ordering devices (Orderman), customer loyalty systems (bonVito, Secucard), digital signage (CoffeeBoard, Mediaboard), weighing systems (Vectron), and mobile apps. They specialize in tailored solutions for bakeries, butcher shops, and gastronomy, with services spanning consultation, installation, 24/7 technical support, and flexible financing options. The ONE platform represents their unified approach, offering all components integrated from a single source.
Differentiator
Problem solved
Functional benefit
Products and services
- ONE Komplettlösung Integrated end-to-end POS solution for German bakeries, butcher shops, and gastronomy businesses that combines POS software, payment terminals, cash recyclers, TSE/GoBD fiscal compliance, loyalty, online ordering, self-checkout, multi-store control, and accounting interface into one vendor bundle.
- BBN-Kasse POS software line that has been part of Kalicom's portfolio since 2000, used for cash-register operations in German small and mid-sized retail and food-service businesses.
- piOS POS software line in Kalicom's portfolio since 2002, used for cash-register operations in German small and mid-sized retail and food-service businesses.
- Apro POS software line in Kalicom's portfolio since 2010, used for cash-register operations in German small and mid-sized retail and food-service businesses.
- orderbird MINI iOS-based compact POS offering included in Kalicom's multi-brand POS portfolio for German retail and food-service businesses.
- orderbird PRO iOS-based professional POS offering included in Kalicom's multi-brand POS portfolio for German retail and food-service businesses.
- Karten-Bezahl-Lösungen (Card payment solutions) Card payment terminal solutions packaged with Kalicom's POS offerings, enabling electronic payment acceptance at the point of sale for German retail and food-service businesses.
- Cash-Recycler (cash recycling service) Cash-recycling offering bundled with Kalicom's POS solution to automate cash handling, reduce manual cash management, and reconcile till floats at the point of sale for German retail and food-service businesses.
Quantifiable outcome
- Contactless payment reduces checkout time to ~11 seconds vs. ~24 seconds for cash transactions
- +2 more outcomes
Companies that use Kalicom POS systems
Customer profileSegments3 records
Ideal customer profiles1 record
Kalicom POS systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature6 records
Kalicom POS systems partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- BBNcoreBBN is one of the leading POS system brands offered by Kalicom, specifically optimized for bakery operations. Kalicom serves as a dealer/installervendor for BBN POS systems in the German market.
- piOScorepiOS is the modern all-round POS system offered by Kalicom, flexibly deployable across multiple industries including Bäckereien, Metzgereien, and Gastronomie. piOS also powers the CoffeeBoard digital signage solution.
- AprocoreApro is a POS system brand included in Kalicom's portfolio, offered as part of the comprehensive 'ONE' solution for retail and food service operations.
- VectroncoreVectron is a leading POS system brand for gastronomy, bakeries, and butcher shops, offered by Kalicom. Vectron mobile app and weighing systems (Scale SC25, Scale SC50) are also distributed.
- GlorycoreGlory is the manufacturer of cash recycler machines (CI-5 and CI-10 models) distributed by Kalicom. These compact change dispensers automate cash processing for both notes and coins, integrated with existing POS systems.
- IngenicocoreIngenico manufactures payment terminals (Desk/3500, Move/3500) that Kalicom integrates into its payment solutions. These terminals support all major card schemes and are part of the integrated card acceptance offering.
- VerifonecoreVerifone manufactures payment terminals (V200c) distributed by Kalicom as part of the card acceptance solution. Supports multiple payment methods and card schemes.
- Concardis/NetscoreConcardis/Nets serves as the network operator for card payment processing in Kalicom's payment solutions. Handles transaction routing, encryption, risk assessment, and transmission for girocard (electronic cash) and other card-based payments.
- Riverbird Suite (internally developed)coreRiverbird Suite is Kalicom's proprietary service tool comprising EDV live-monitoring (24/7 IT network monitoring with automatic alerting) and a digital customer portal for managing IT tickets, delivery notes, orders, and contacts.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Kalicom POS systems competitors and assessment
Company assessmentBroad incumbents
- Toast Inc. Large US-based restaurant POS platform that occasionally expands into European markets. Comparable in addressing the full restaurant POS ecosystem (hardware, software, payments, loyalty), though not currently a direct German competitor to Kalicom.
- NCR Voyix (Hospitality): Global incumbent in retail and hospitality POS hardware and software. Comparable in offering end-to-end POS + payment solutions to restaurant and retail chains; competes for larger German accounts rather than the SMB segment Kalicom serves.
- Lightspeed Commerce Inc. Global cloud POS platform serving retail and hospitality with an active presence in Germany. Comparable in serving restaurants and specialty retailers, but operates at much larger scale and via SaaS rather than regional field-sales/install model.
Emerging players
- SumUp GmbH: Mobile payment terminal and integrated POS provider widely adopted by German SMBs. Targets the same small merchant base as Kalicom with a simpler, hardware-light bundle (terminal + app), making it a partial substitute rather than full-service competitor.
- Zettle by PayPal: Mobile POS and payment solution for SMBs with significant German presence. Competes for the same bakery, butcher, and small restaurant customer segment with a subscription/SaaS-first model that contrasts with Kalicom's hardware-led field-sales approach.
Direct peers
- ready2order GmbH: Austrian/German cloud POS provider targeting SMB retail and gastronomy with a SaaS model. Comparable customer base (small merchants needing simple POS) and competes directly against Kalicom's bundled hardware/software offering in the German-speaking market.
- orderbird GmbH: Cloud-based iPad POS provider for SMB gastronomy in Germany. Directly comparable in customer segment and use case; also distributed by Kalicom (MINI and PRO models) but competes on a fundamentally different (cloud-first) delivery model against Kalicom's hardware-led bundle.
- Pyramid Computer GmbH: German manufacturer of POS hardware and kiosk systems serving retail and hospitality SMBs. Comparable in German POS hardware market presence and customer overlap with bakeries/butcher shops/restaurants.
- Gastro-MIS GmbH: German POS software and solutions provider specialized in gastronomy. Comparable vertical focus and integrated POS approach, often delivered through regional sales/service partners in Germany.
- Vectron Systems AG: Leading German POS hardware and software manufacturer focused on gastronomy, bakeries, and butcher shops. Directly comparable to Kalicom in vertical focus and product category; also an active distribution partner, making it simultaneously a competitor and supplier in the same customer accounts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Kalicom POS systems social profiles
Digital presenceKalicom POS systems compliance and trust
Trust signalCompliance2 records
Kalicom POS systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kalicom POS systems leadership team
Management profileNumber of profiles
Profiles1 record
Kalicom POS systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kalicom POS systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kalicom POS systems
What does Kalicom POS systems do?
Kalicom sells and supports integrated point-of-sale (POS) solutions for small and medium-sized bakeries, butcher shops, and gastronomy businesses in Germany. Its "ONE Komplettlösung" platform bundles POS software across multiple product lines (BBN-Kasse, piOS, Apro, orderbird MINI/PRO), certified card-payment terminals, cash recyclers, TSE/GoBD-compliant fiscal modules, customer-loyalty programs, online ordering, self-checkout, and back-office interfaces (FiBu, multi-store digital control). The company claims more than 20,000 installed systems and delivers the solution through direct field sales from offices in Dortmund, Frankfurt am Main, Munich, and Berlin.
Is Kalicom POS systems a public or private company?
Kalicom POS systems is a private company. It is classified as unknown and is currently operating.
When was Kalicom POS systems founded?
Kalicom POS systems was founded in 2000. It employs 11 to 50 people.
Where is Kalicom POS systems based?
Kalicom POS systems is headquartered in Dortmund, Germany, in the Europe region.
How does Kalicom POS systems make money?
Five revenue lines are on record. POS Hardware Sales are the primary driver. The others are card Payment / Terminal Services, service and Support, rental and Leasing and warenwirtschaft and Integration Services.
Who are Kalicom POS systems's main competitors?
Broad incumbents on record are Toast Inc., NCR Voyix (Hospitality) and Lightspeed Commerce Inc.. Emerging players are SumUp GmbH and Zettle by PayPal. Direct peers are ready2order GmbH, orderbird GmbH, Pyramid Computer GmbH, Gastro-MIS GmbH and Vectron Systems AG.
Does Kalicom POS systems have an API?
No public API is recorded for Kalicom POS systems.
What industry is Kalicom POS systems in?
Kalicom POS systems's product category is Point of Sale Software. Its primary akta.pro industry code is FSAMADAJ, POS Installation, Maintenance & Field Services, with a secondary code of FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management). Its NAICS code is 722513 and its SIC code is 5812.