Anglicare North Coast

What Anglicare North Coast does

Anglicare North Coast is an independent not-for-profit charitable organisation established in 1999 as the social justice and welfare arm of the Anglican Diocese of Grafton, headquartered in Grafton, New South Wales, with a regional scope spanning more than 50,000 square kilometres from Tweed Heads to Port Macquarie and a population of over 560,000 people. The organisation delivers a portfolio of interconnected community services including community housing (income-based rental tenancies under the NSW Community Housing Rental Policy), free accredited financial counselling, a mobile food pantry and fixed food pantry, and a volunteer-based disaster recovery program operating at 12 regional locations, supplemented by specialised programs such as NEXT LEVEL (CALD communities) and 3E's to Freedom (refugee and migrant women). It reaches clients through three physical offices (Grafton, Coffs Harbour, Maclean), mobile pantry vans servicing remote towns, and an integrated Anglican network of 28 parishes and 5 schools.

The organisation's revenue model is multi-stream and characteristic of an Australian community services NFP: community housing rent (calculated per NSW policy, with Centrepay deductions for Centrelink-receiving tenants), Australian Government Department of Social Services grants for financial counselling, state government recoveries for disaster recovery training, and tax-deductible donations to its general account and the Affordable Housing Foundation. The organisation explicitly states it does not receive regular income from op-shops, the Diocese, or the Anglicare Australia Network, positioning itself as a locally funded charity. Distribution is community-led via direct service delivery at offices, mobile pantry runs, and partnerships with entities including The Salvation Army, St. Vincent de Paul Society, Second Bite, NRH, and MOOV Modular. The organisation publishes annual Rental Affordability Snapshots for the North Coast region, with the 2026 edition showing only 1.6% of rentals affordable to those on income support, and operates a 24-unit modular social housing development at Bimble Avenue, Grafton, with additional projects underway in Lismore and Kempsey.

Name

Anglicare North Coast

Legal name

Anglicare North Coast

Website

https://anglicarenorthcoast.org.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Anglicare North Coast is a non-profit community services organisation founded in 1999, providing community housing, financial counselling, food support, disaster recovery, and CALD programs to disadvantaged populations across North Coast NSW.

Ownership category

akta.pro rank

Product category

Social Services / Community Welfare

NAICS

Individual and Family Services (6241), Emergency and Other Relief Services (62423), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

akta.pro secondary industries

Food Assistance & Nutrition Relief (Emergency Feeding) (BPAGAAAD), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Community housing services
• Financial counselling
• Disaster recovery program
• Food security support
• Social welfare services

Headquarters

HQ city

Grafton

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Community Housing Rent: Rental income from community housing tenants. Rent is calculated in accordance with NSW Community Housing Rental Policy, typically based on household income percentage. Tenants can pay via Centrepay deductions from Centrelink benefits.
2. Government Grants and Funding: Funded by Australian Government Department of Social Services for financial counselling services. Disaster recovery training costs recoverable from state government.
3. Donations and Charitable Contributions: Tax-deductible donations to general account and Affordable Housing Foundation. The organisation explicitly states they do not receive regular income from op-shops, the Diocese, or Anglicare Australia Network.
4. Affordable Housing Foundation: Permanent funding source established to assist in meeting affordable housing needs in the region through charitable donations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Anglicare North Coast provides affordable community housing tenancies, free accredited financial counselling, mobile and fixed-site food pantry support, and volunteer-based disaster recovery services to disadvantaged individuals, families, CALD and refugee communities across North Coast NSW. Its offerings are anchored by programs such as NEXT LEVEL for CALD communities, the 3E's to Freedom program for refugee and migrant women, and the Affordable Housing Foundation funded through charitable donations.

Product overview

Anglicare North Coast is a community services organization offering a portfolio of interconnected support services primarily serving disadvantaged populations across the North Coast of NSW. The core service portfolio includes Community Housing (affordable rental tenancies), Financial Counselling (free accredited counselling), Food Pantry/Mobile Pantry (food support), and Disaster Recovery Program (volunteer-based emergency response). These services are complemented by specialized programs including the NEXT LEVEL Program for CALD communities, the 3E's to Freedom Program for refugee and migrant women, and the Affordable Housing Foundation for sustainable housing funding. The organization also publishes annual Rental Affordability Snapshots documenting housing market conditions. The portfolio is unified by the organization's mission to provide caring services promoting dignity and fulfilling lives for those in need.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Housing Affordable, secure, and well-maintained rental tenancies in the Clarence Valley and Tweed regions for households eligible for public housing due to low income, with rent calculated per NSW Community Housing Rental Policy and Centrelink tenants able to use Centrepay automatic deductions.
• Financial Counselling Free financial counselling from accredited financial counsellors helping people experiencing financial difficulties, debt management, budgeting issues, gambling problems, and creditor negotiation, funded by the Australian Government Department of Social Services.
• Food Pantry / Mobile Food Pantry Mobile food pantry van visiting communities on a monthly schedule and a fixed-site food pantry at 72 Pound Street, Grafton, providing groceries and fresh food at very low cost, supported by a QR-code-based membership system.
• Disaster Recovery Program Volunteer-based disaster recovery support operating at 12 locations across the region, assisting in evacuation and recovery centres during natural or man-made disasters, coordinated by a Regional Disaster Recovery Coordinator based in Maclean and partnered with Anglicare Sydney.
• NEXT LEVEL Program Program for Culturally and Linguistically Diverse (CALD) communities in Coffs Harbour using an 'Empowering Practices' model with group work and individual support to promote culture, identity, engagement, strength, well-being, and optimism.
• 3E's to Freedom Program Education, Employment, and Empowerment program empowering refugee and migrant women to navigate their futures through confidence development, knowledge building, and community connections, recognised as a 2024 NSW/ACT Regional Achievement and Community Awards Semi Finalist and 2024 Anglicare Australia National Awards High Commendation.
• Affordable Housing Foundation Permanent funding source established to assist in meeting the urgent and growing need for adequate affordable housing for disadvantaged people across the North Coast NSW region through charitable donations.
• Donations Program (General) Charitable giving program accepting tax-deductible donations to Anglicare North Coast's general account and the Affordable Housing Foundation to fund community services across the region.
• Social Housing Development (Bimble Avenue, Grafton) 24-unit social housing development delivering one- and two-bedroom modular housing units for low income earners in Grafton, developed in partnership with NRH (National Recovery and Resilience) and MOOV Modular.

Quantifiable outcome

• 24 new social housing units delivered at Bimble Avenue Grafton
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Anglicare AustraliacoreStrategic or Co-development PartnerAnglicare North Coast is a member of Anglicare Australia, a network of 36 agencies from across Australia, with associate members in New Zealand, Singapore and Papua New Guinea. Provides access to information, advocacy opportunities, resources and expertise.
• Anglican Diocese of GraftoncoreStrategic or Co-development PartnerAnglicare North Coast established in 1999 as social justice arm of the Anglican Diocese of Grafton. Connected to 28 Anglican parishes and 5 Anglican schools in the diocese, providing extensive local network.
• Anglicare SydneycoreStrategic or Co-development PartnerAnglicare North Coast partners with Anglicare Sydney to recruit, onboard, train and manage disaster recovery volunteers.
• The Salvation ArmyminorStrategic or Co-development PartnerPartnership in food pantry operations - volunteers from The Salvation Army support the food pantry at Grafton. Also collaborates on disaster recovery efforts and shares carols at Christmas events.
• St. Vincent De Paul SocietyminorStrategic or Co-development PartnerVolunteer support for the food pantry at 72 Pound Street, Grafton location.
• Second BiteminorStrategic or Co-development PartnerProvides free food items for distribution through Anglicare North Coast food support services - conditions apply.
• Clarence Valley Anglican SchoolminorGTM or Marketing PartnerSchool community contributes food, gifts, and financial support through toy and tucker drives and fundraising for Christmas hampers.
• Emmanuel College BallinaminorGTM or Marketing PartnerSchool community contributes food, gifts, and financial support through toy and tucker drives and fundraising for Christmas hampers.
• Christ Church Cathedral GraftonminorGTM or Marketing PartnerHosts the Annual Christmas Barbecue on its grounds, providing welcoming and inclusive space for service users, parish members, volunteers and staff.
• SercominorGTM or Marketing PartnerCorporate volunteers who set up, cook and run the Annual Christmas Barbecue event.
• NRH (National Recovery and Resilience)coreStrategic or Co-development PartnerPartnership for social housing development - NRH partnered with Anglicare North Coast for the Bimble Avenue Grafton housing development.
• MOOV ModularminorStrategic or Co-development PartnerProvides efficient modular construction for social housing developments - delivered 24 one and two-bedroom units at Bimble Avenue Grafton.
• Maclean Patchwork and QuiltersminorGTM or Marketing PartnerLocal community group that stitched and donated more than 30 handmade Santa sacks for families receiving Christmas hampers.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Anglicare Australia: Anglicare Australia is the national peak network of 36 member agencies of which Anglicare North Coast is a member. Provides national advocacy, information, resources and coordination across the Anglican welfare sector.

Direct peers

• The Salvation Army Australia: The Salvation Army is an existing operational partner (food pantry volunteers at Grafton, joint disaster recovery) and delivers the same multi-modal charity services — emergency relief, housing, family support — across regional and metro Australia.
• Anglicare Sydney: Anglicare Sydney is a co-member of the Anglicare Australia network and already partners with Anglicare North Coast on disaster recovery volunteer training/management. Offers directly comparable social services (housing, financial counselling, emergency relief, refugee support) across a NSW region.
• Mission Australia: Mission Australia is one of Australia's largest community services NFPs running homelessness/housing programs, financial counselling, refugee settlement, and employment services — many of the same verticals as Anglicare North Coast but at national scale.
• Wesley Mission Australia: Wesley Mission delivers community housing, emergency relief, financial counselling, mental health and family services nationally — a faith-based NFP with a directly comparable multi-service portfolio to Anglicare North Coast.
• St Vincent de Paul Society NSW: St Vincent de Paul supplies volunteer support to Anglicare North Coast's food pantry. Operates directly overlapping services — emergency food assistance, financial assistance, material aid, and welfare support — for low-income households in NSW.
• Uniting (Uniting NSW.ACT): Uniting NSW.ACT operates crisis accommodation, social housing, food assistance and financial counselling across NSW. As a Uniting Church affiliated NFP it is the Protestant cognate to Anglican-affiliated Anglicare services, operating in overlapping geographies.
• CatholicCare Sydney (and other state arms): CatholicCare Sydney and its state equivalents deliver social services (housing support, financial counselling, refugee/migrant settlement, family services) on a model directly comparable to Anglican-affiliated providers — competing for the same CALD and low-income cohorts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=DGfzNcb2J5k
• Facebookfacebook.com/anglicarenc
• Instagraminstagram.com/anglicarenorthcoast
• LinkedInlinkedin.com/company/anglicare-north-coast

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Anglicare North Coast