Multiconecta
Multiconecta is a regional Brazilian IT services company founded in 1998, providing outsourced technical support, cybersecurity, cloud infrastructure, and consulting to SMEs, enterprises, and government clients across the Greater Vitória metropolitan area in Espírito Santo.
- Company typePrivate
- Founded1998
- HeadquartersVictoria, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Multiconecta does
Multiconecta Soluções Informática Ltda. is a privately held Brazilian IT services company founded in 1998 and headquartered in Vitória, Espírito Santo. The company provides outsourced IT infrastructure services to small and medium enterprises (SMEs), enterprise clients, and government entities across the Greater Vitória metropolitan area (Vitória, Vila Velha, Serra, and Cariacica). Its core offerings span six integrated service pillars: technical support with 24/7 monitoring, information security, server virtualization, backup and cloud services, IT infrastructure consulting, and hardware/software supply and rental.
The company's technology stack combines open-source/free software platforms with major enterprise solutions including Microsoft 365, SharePoint, Azure, and Microsoft Copilot. Service delivery relies on a Central de Atendimento (Service Desk) providing both remote and in-person support, with an emphasis on proactive monitoring, preventive maintenance, and rapid local response. Technical differentiators cited by the company include cybersecurity architecture (firewall, encryption, ransomware protection), cloud infrastructure with automated backup, and integration/interoperability expertise across hybrid environments.
Multiconecta operates on a multi-stream revenue model combining recurring monthly technical support subscriptions, project-based consulting, hardware and software sales, equipment rental (starting from 50 devices), and managed cybersecurity services. Go-to-market is direct sales-led via phone, WhatsApp, and email, supported by an educational blog and business directory presence on Solutudo. Pricing is quote-based and not publicly disclosed. The company reports serving hundreds of businesses in Espírito Santo with documented customer relationships spanning over two decades, positioning itself as the regional IT reference in its market.
Multiconecta firmographics
Firmographics- Name
- Multiconecta
- Legal name
- Multiconecta Soluções Informática Ltda.
- Website
- https://multiconecta.com.br
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Multiconecta is a regional Brazilian IT services company founded in 1998, providing outsourced technical support, cybersecurity, cloud infrastructure, and consulting to SMEs, enterprises, and government clients across the Greater Vitória metropolitan area in Espírito Santo.
- Ownership category
- akta.pro rank
Multiconecta industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Systems Integration & Implementation Services (BPAEAAAB)
- akta.pro secondary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
Keywords
Where Multiconecta is headquartered
LocationHeadquarters
- HQ city
- Victoria
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Multiconecta business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Technical Support Services: Monthly technical support packages providing continuous IT maintenance, troubleshooting, monitoring, and preventive care for business IT environments. Includes both remote and on-site support.
- IT Consulting: Strategic consulting services including infrastructure diagnostics, technology planning, network restructuring, and ongoing technical project support.
- Hardware and Software Sales: Supply and implementation of computers, servers, UPS units, switches, peripherals, and software licenses with full integration and maintenance support.
- Equipment Rental: Notebook and computer rental services for businesses starting from 50 devices. Includes complete solutions for notebooks, desktops, infrastructure, and mobility needs.
- Cloud and Backup Services: Cloud infrastructure services with secure, encrypted storage, automatic backups, and disaster recovery capabilities.
- Cybersecurity Solutions: Security services including firewall, antivirus, antimalware management, access control policies, real-time incident monitoring, and ransomware protection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Equipment rental starting from 50 devices |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Multiconecta product offering
Product offeringCore offering
Multiconecta provides managed IT services to businesses in the Espírito Santo region of Brazil, covering technical support, information security, server virtualization, backup and cloud services, IT infrastructure consulting, and hardware/software provisioning. Service delivery combines monthly recurring technical support subscriptions with on-site regional coverage and free network diagnostics, targeting SMEs that need outsourced IT expertise.
Product overview
Multiconecta is an IT consulting and support company that offers six integrated service pillars: Technical Support for Enterprises, Information Security, Server Virtualization, Backup and Cloud Services, IT Infrastructure Consulting, and Hardware and Software provision. The company operates under a unified service model focused on IT consulting, high-level technical support, robust corporate networks, and customized digital solutions. All services work together to provide comprehensive technology management for businesses in Espírito Santo.
Differentiator
Problem solved
Functional benefit
Products and services
- Suporte Técnico para Empresas (Enterprise Technical Support)
Quantifiable outcome
- Reduction of Total Cost of Ownership (TCO) through open platform usage and intelligent maintenance
- +2 more outcomes
Companies that use Multiconecta
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Multiconecta technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature5 records
Multiconecta partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights4 records
Multiconecta competitors and assessment
Company assessmentBroad incumbents
- CI&T: Brazilian-born global IT consulting and digital engineering firm; broad incumbent providing systems integration and IT consulting — overlaps with Multiconecta's IT consulting and infrastructure integration services but focused on enterprise digital transformation.
- TOTVS: Brazilian enterprise software and technology platform giant offering ERP, cloud, and managed IT services; broad incumbent operating across Brazil with overlapping infrastructure, cloud, and managed services capabilities, although primarily anchored on its proprietary ERP stack.
- Sonda: Latin American IT services and infrastructure provider operating across Brazil with managed services, cloud, and data center capabilities; comparable to Multiconecta in offering integrated IT infrastructure services to mid-market and enterprise customers in Brazil.
- Kyndryl: Global managed infrastructure services provider spun off from IBM, offering multi-vendor IT infrastructure management, cloud, and network services; broad incumbent in the IT infrastructure services category where Multiconecta competes for mid-market managed services contracts.
- Compass UOL: Brazilian IT services and digital transformation company offering managed services, cloud, and infrastructure support; broad incumbent covering similar managed IT, cloud, and consulting capabilities as Multiconecta but with national/international reach.
- Stefanini: Major Brazilian IT services and digital solutions provider offering managed services, consulting, and infrastructure support across the country; broad incumbent with far greater scale than Multiconecta but overlapping managed IT and infrastructure offerings for enterprise clients.
- Tivit: Brazilian multi-latitude digital services company offering managed services, cloud, cybersecurity, and IT infrastructure — comparable to Multiconecta across the managed services pillar but operating at national scale with hyperscale cloud partnerships.
Direct peers
- Rackspace Technology: Global managed cloud services provider offering multi-cloud management, cybersecurity, and IT infrastructure support; the closest pure-play MSP business model comparable to Multiconecta — recurring managed services for SMB/mid-market — but operating at vastly larger scale internationally.
- Stefanini IT Solutions: Algar Tech is a Brazilian managed services and IT outsourcing provider targeting enterprise and mid-market clients with cloud, support, and infrastructure services; closest comparable to Multiconecta's managed IT services / MSP model but at substantially greater scale and broader geographic reach.
Emerging players
- Senior Sistemas: Brazilian technology company offering ERP, cloud, and managed IT services for SMBs and mid-market; emerging player with significant overlap in SMB-focused managed IT services and Microsoft/cloud ecosystem partnerships, though ERP-anchored.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Multiconecta social profiles
Digital presenceMulticonecta financial estimates
Financial estimateRevenue estimate
Valuation estimate
Multiconecta leadership team
Management profileNumber of profiles
Multiconecta funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Multiconecta M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Multiconecta
What does Multiconecta do?
Multiconecta provides managed IT services to businesses in the Espírito Santo region of Brazil, covering technical support, information security, server virtualization, backup and cloud services, IT infrastructure consulting, and hardware/software provisioning. Service delivery combines monthly recurring technical support subscriptions with on-site regional coverage and free network diagnostics, targeting SMEs that need outsourced IT expertise.
Is Multiconecta a public or private company?
Multiconecta is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Multiconecta founded?
Multiconecta was founded in 1998. It employs 11 to 50 people.
Where is Multiconecta based?
Multiconecta is headquartered in Victoria, Brazil, in the Latin America region.
How does Multiconecta make money?
Six revenue lines are on record. Technical Support Services are the primary driver. The others are IT Consulting, hardware and Software Sales, equipment Rental, cloud and Backup Services and cybersecurity Solutions.
Who are Multiconecta's main competitors?
Broad incumbents on record are CI&T, TOTVS, Sonda, Kyndryl, Compass UOL, Stefanini and Tivit. Direct peers are Rackspace Technology and Stefanini IT Solutions. Senior Sistemas is listed as an emerging player.
Does Multiconecta have an API?
No public API is recorded for Multiconecta.
What industry is Multiconecta in?
Multiconecta's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAB, Systems Integration & Implementation Services, with a secondary code of BPAEAAAK, Network, Infrastructure & Data Center Integration. Its NAICS code is 54151 and its SIC code is 7373.