Cloudnine Realtime
Cloudnine Realtime is a San Diego-based cloud-hosting provider, acquired by AbacusNext in 2017, that delivers tiered managed virtual-desktop and application-hosting services — specialized in QuickBooks, Sage, Lacerte, Office 365 and OfficeTools — to thousands of SMB professional-services firms (CPAs, tax preparers, law offices) across North America.
- Company typePrivate
- Founded2010
- HeadquartersSan Diego, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Cloudnine Realtime does
Cloudnine Realtime (legal entity RTB Global, Inc.) is a San Diego-based private cloud-hosting provider for professional services firms, founded in 2010 and operating as a division of AbacusNext since its February 2017 acquisition by the Providence Equity-backed compliance technology platform. The company delivers tiered managed virtual desktop infrastructure (VDI) built on Microsoft Remote Desktop Services running on Windows Server 2008/2012 R2/2016, hosted in SOC2 Type II / SSAE 16-certified data centers in San Diego (primary) and Austin, Texas (disaster recovery). Its four-tier subscription product (Pro, Pro Plus, Premier, Enterprise) targets accountants, CPAs, tax preparers, bookkeepers and law offices, with specialized hosting for QuickBooks (authorized Intuit Commercial Host), Sage (exclusive Sage View Partner), Lacerte, OfficeTools practice management software, and Microsoft Office 365/Exchange. Differentiators include the proprietary C9 Portal (account management, ticketing, resource analytics), AI-powered automated resource allocation in Pro Plus, and a Custom Hybrid Cloud offering in the Enterprise tier.
The business model is predominantly recurring subscription revenue per user per month (Pro at $39.99/user/month, higher tiers at increasing price points), supplemented by hourly professional services billing at $197/hour for migrations, customizations, training and consulting, plus pass-through third-party software licensing (Intuit commercial hosting fee of $5/month/user, Microsoft 365, Sage, and 400+ hosted applications). Go-to-market mixes direct enterprise sales with dedicated C9 Consultants for Premier/Enterprise customers, inside sales for Pro Plus, and product-led/self-serve access through the AbacusNext Account Portal for smaller accounts. Marketing emphasizes CPA-vertical credibility (six consecutive CPA Practice Advisor Readers' Choice 'Best Hosting Company' awards, three years on the Inc. 5000), case studies across professional-services SMBs, the Free Training Fridays webinar program, and an annual Cloud9 User Conference. The customer base spans thousands of SMBs across accounting, legal, healthcare, HVAC, retail and food-service verticals, and a 2026 site footer indicates the Cloudnine brand has been consolidated under the parent group's CARET corporate identity (getcaret.com).
Headcount is reported at 11–50 employees. No revenue, ARR or current customer-count figure is publicly disclosed; based on subscription pricing, employee count and the 'thousands of businesses' customer scale signal, annual revenue is most plausibly in the $5–10M range with low confidence. Growth trajectory post-acquisition cannot be precisely classified from available data: the firm carries strong legacy brand and award credentials through the mid-2010s and remains an active product line within AbacusNext's accounting-vertical stack, but no quantitative post-2017 growth indicators (ARR, headcount trend, funding cadence) are present in the source material.
Cloudnine Realtime firmographics
Firmographics- Name
- Cloudnine Realtime
- Legal name
- RTB Global, Inc.
- Website
- https://cloudninerealtime.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Cloudnine Realtime is a San Diego-based cloud-hosting provider, acquired by AbacusNext in 2017, that delivers tiered managed virtual-desktop and application-hosting services — specialized in QuickBooks, Sage, Lacerte, Office 365 and OfficeTools — to thousands of SMB professional-services firms (CPAs, tax preparers, law offices) across North America.
- Ownership category
- akta.pro rank
Cloudnine Realtime industry classification
Industry- Product category
- Cloud Hosting Services for Professional Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Rental & Leasing (7377)
- akta.pro primary industry
- Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC)
- akta.pro secondary industries
- Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL), Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL), Private Cloud Platforms (On‑Prem Cloud Stacks) (HDABABAA)
Keywords
Where Cloudnine Realtime is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Cloudnine Realtime business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Subscription-based Cloud Hosting: Monthly recurring subscription fees for cloud hosting services based on user tiers (Standard, Power, Collaborative, Flex users). Each tier provides different RAM allocations (4GB Standard, 8GB Power, 2GB Collaborative). Additional charges for storage (System, Document, Application), static IP addresses, and third-party software licensing.
- Professional Services: Hourly billed professional services at $197/hour for modifications, customizations, training, data migration, LAN assessment, and other consulting services. Pre-paid hour blocks available at discounted rates.
- Third-party Software Licensing: Revenue from hosting and managing third-party software including QuickBooks commercial hosting fees ($5/month/user to Intuit), Microsoft Office 365 licensing, Sage software hosting, and over 400 other hosted applications.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Pro: Affordable entry-level cloud hosting with email and community support |
| Subscription | Monthly | Pro Plus: Automated resource allocation with live 24/7 US-based support |
| Subscription | Monthly | Premier: Dedicated IT consulting and VIP support for medium-to-large businesses |
| Subscription | Monthly | Enterprise: Custom hybrid cloud with dedicated support team |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Cloudnine Realtime product offering
Product offeringCore offering
Cloudnine Realtime delivers a tiered cloud-based virtual desktop hosting platform (C9) for professional services firms, particularly CPAs, accountants, tax preparers, and legal practices. The platform hosts full desktop versions of specialized accounting and productivity software — including QuickBooks, Sage, Lacerte, Office 365, and OfficeTools — in SOC2/SSAE16-certified data centers, providing secure anytime/anywhere multi-user access, automated backups, and managed IT maintenance. Four subscription tiers (Pro, Pro Plus, Premier, Enterprise) scale from entry-level hosted desktops to custom hybrid cloud configurations with dedicated IT consulting.
Product overview
Cloudnine Realtime delivers a tiered cloud desktop and application hosting platform (C9) as a managed service, with four subscription tiers (Pro, Pro Plus, Premier, Enterprise) providing scalable Infrastructure as a Service. The platform includes integrated hosting for accounting and productivity software including QuickBooks, Sage, Lacerte, OfficeTools, and Microsoft Office 365/Exchange. The C9 Portal provides centralized account management. All tiers include security features, data center redundancy (San Diego and Austin), and 24/7 support at varying levels. The company operates as a division of AbacusNext, acquired in February 2017.
Differentiator
Problem solved
Functional benefit
Products and services
- C9 Pro Entry-level cloud hosting solution providing affordable access to cloud desktop with C9 VMM technology, up to 10 GB storage, nightly backups, and email/community-based support. Includes QuickBooks hosting and basic features for small businesses at $39.99/user/month.
- C9 Pro Plus Mid-tier cloud solution with AI-powered automated resource allocation, 24/7 US-based live phone support, custom private virtual server, Microsoft Office 365 hosting, archived backups, C9 Portal management tools, and Microsoft Exchange Services.
- C9 Premier Enterprise-focused tier for medium-to-large businesses with dedicated C9 IT Consultant, on-premise hardware support, VIP support options with senior technicians, and premium support alongside all Pro Plus features.
- C9 Enterprise Enterprise solution with custom hybrid cloud configuration adapting existing client infrastructure into Cloudnine data centers. Includes dedicated support team for internal IT assistance and seamless scaling for client/staff growth.
- QuickBooks Hosting Licensed commercial hosting service for QuickBooks software providing full desktop functionality in a secure multi-user cloud environment. Multiple users can work in the same files simultaneously with real-time collaboration. Cloudnine handles QuickBooks hosting, maintenance, backups, and updates.
- Sage Hosting Cloud hosting service for all supported Sage desktop applications and modules with flexible resourcing and secure access. Includes exclusive Sage View Partner status enabling accountants to track client performance across multiple accounting solutions.
- Office 365 Hosting Hosted Microsoft Office 365 integration enabling full-service remote desktop access with existing ProPlus licensing, globally accessible data, and web-based application integration.
- OfficeTools Hosting Practice management software hosting for tax preparation and public accounting firms. Provides digital workspace combining dashboards and data-entry, firm management, time tracking, due-date monitoring, and mobile device accessibility.
- Lacerte Hosting Tax software hosting for Lacerte with over 5,700 tax forms for individuals and businesses. Includes data conversion from existing software and collaborative virtual environments enabling staff to share files and work simultaneously without geographic limitations.
- Professional Services Hourly billed professional services at $197/hour for modifications, customizations, training, data migration, LAN assessment, and consulting services. Pre-paid hour blocks available at discounted rates.
Quantifiable outcome
- Up to 70% annual cost savings compared to managing on-premise and offsite IT solutions
- +2 more outcomes
Companies that use Cloudnine Realtime
Customer profileNamed customers17 records
Segments4 records
Ideal customer profiles3 records
Cloudnine Realtime technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature5 records
Cloudnine Realtime partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and strategic.
- AbacusNextcoreAbacusNext acquired Cloudnine Realtime in February 2017. Cloudnine operates as a division of AbacusNext, which provides compliance-ready turnkey technology solutions including virtual desktop (DaaS), private cloud, case management software, email hosting, security endpoint protection, and business continuity. The acquisition strengthened AbacusNext's cloud portfolio for the accounting vertical.
- IntuitcoreCloudnine is a licensed Commercial Host for all Intuit software products, handling QuickBooks hosting, related IT, maintenance, backups, and updates. Cloudnine garnered more industry awards in the 2010s than all other QuickBooks cloud hosting providers combined. Intuit charges a $5/month/user commercial hosting fee paid through Cloudnine.
- SagestrategicCloudnine is an exclusive Sage View Partner, empowering accountants to track their clients' performances accessing key client data from multiple accounting solutions in one transparent place. Cloudnine offers hosting solutions for all desktop applications currently supported by Sage with flexible resourcing.
- MicrosoftcoreAs a Certified Microsoft partner and Cloud Solution Provider (CSP), Cloudnine provides Microsoft Office 365 Hosting, Microsoft Exchange Services, and Windows Server environments. Cloudnine may receive payments from Microsoft arising from MS365 sales. Deployment uses Windows Server 2008/2012 R2/2016 running Microsoft Remote Desktop Services.
- OfficeToolsstrategicCloudnine hosts OfficeTools, the leading provider of practice management software for tax preparation and public accounting firms. Hosting OfficeTools gives customers productivity of WorkSpace in the convenience of the cloud.
- Lacerte (Intuit)strategicCloudnine provides Lacerte tax software hosting, allowing accountants convenience of staying in touch with staff and sharing files while working simultaneously without geographic limitations. Lacerte Tax includes over 5,700 forms for individuals and businesses.
- Results CRMstrategicResults CRM, an AbacusNext Product, is the Highest Rated CRM with bi-directional QuickBooks integration. Works with every version of QuickBooks including QuickBooks Desktop hosted in Cloudnine, QuickBooks Online, and QuickBooks 2018. Updating contact records syncs automatically between systems.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Cloudnine Realtime competitors and assessment
Company assessmentDirect peers
- Right Networks: Right Networks is a direct competitor offering cloud-hosted accounting applications including QuickBooks, Sage, and tax software to accounting firms and SMBs — closely aligned with Cloudnine's hosted-desktop-for-CPAs model.
- Swizznet: Swizznet provides cloud-hosted desktops and applications specifically for accounting firms and CPAs, including QuickBooks hosting — a near-identical product offering to Cloudnine's core business.
- Insynq: Insynq delivers cloud-based QuickBooks and accounting application hosting for CPA firms and small businesses, competing head-to-head with Cloudnine in the accounting vertical.
Broad incumbents
- Citrix: Citrix is the established enterprise VDI/DaaS market leader with broad cross-industry presence; Cloudnine's Microsoft RDS-based platform competes indirectly with Citrix's offering in the mid-market accounting space.
- Amazon WorkSpaces: Amazon WorkSpaces provides cloud-based virtual desktops at hyperscaler scale, offering a comparable DaaS solution to Cloudnine's C9 platform with broader market reach and continuous feature investment.
- Microsoft (Azure Virtual Desktop): Azure Virtual Desktop is the hyperscaler-scale VDI offering from Microsoft — a partner to Cloudnine via CSP status but also a competitive threat at the infrastructure layer for cloud-hosted desktops.
Emerging players
- Apporto: Apporto delivers browser-based virtual desktops specifically targeting education and SMB verticals, representing an emerging cloud VDI alternative to traditional Remote Desktop Services deployments like Cloudnine's.
- dinCloud: dinCloud is a cloud desktop and hosted application provider serving SMBs and mid-market with QuickBooks and general business application hosting — partial overlap with Cloudnine's SMB-focused tiers.
Others
- AbacusNext (parent): AbacusNext is Cloudnine's parent company offering adjacent compliance technology (case management, email hosting, Results CRM) — not a direct competitor but the strategic acquirer providing cross-sell infrastructure.
Regional players
- NetSol Technologies: NetSol Technologies provides cloud hosting and managed services with accounting software hosting capabilities; stronger APAC footprint gives it a regional-play profile versus Cloudnine's North American focus.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
Cloudnine Realtime social profiles
Digital presenceCloudnine Realtime compliance and trust
Trust signalCompliance3 records
Cloudnine Realtime financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cloudnine Realtime leadership team
Management profileNumber of profiles
Profiles1 record
Cloudnine Realtime funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cloudnine Realtime M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cloudnine Realtime
What does Cloudnine Realtime do?
Cloudnine Realtime delivers a tiered cloud-based virtual desktop hosting platform (C9) for professional services firms, particularly CPAs, accountants, tax preparers, and legal practices. The platform hosts full desktop versions of specialized accounting and productivity software — including QuickBooks, Sage, Lacerte, Office 365, and OfficeTools — in SOC2/SSAE16-certified data centers, providing secure anytime/anywhere multi-user access, automated backups, and managed IT maintenance. Four subscription tiers (Pro, Pro Plus, Premier, Enterprise) scale from entry-level hosted desktops to custom hybrid cloud configurations with dedicated IT consulting.
Is Cloudnine Realtime a public or private company?
Cloudnine Realtime is a private company. It is classified as corporate owned and is currently operating.
When was Cloudnine Realtime founded?
Cloudnine Realtime was founded in 2010. It employs 11 to 50 people.
Where is Cloudnine Realtime based?
Cloudnine Realtime is headquartered in San Diego, United States, in the North America region.
How does Cloudnine Realtime make money?
Three revenue lines are on record. Subscription-based Cloud Hosting is the primary driver. The others are professional Services and third-party Software Licensing.
Who are Cloudnine Realtime's main competitors?
Direct peers on record are Right Networks, Swizznet and Insynq. Broad incumbents are Citrix, Amazon WorkSpaces and Microsoft (Azure Virtual Desktop). Emerging players are Apporto and dinCloud. AbacusNext (parent) is listed as an others. NetSol Technologies is listed as a regional player.
Does Cloudnine Realtime have an API?
No public API is recorded for Cloudnine Realtime.
What industry is Cloudnine Realtime in?
Cloudnine Realtime's product category is Cloud Hosting Services for Professional Services. Its primary akta.pro industry code is BPAEAIAC, Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps), with a secondary code of BPAMAMAL, Remote Access, Virtual Workspaces & Digital HQ. Its NAICS code is 5182 and its SIC code is 7370.