UK Resilience Academy
UK Resilience Academy is the UK government's national centre for resilience learning and development, owned by the Cabinet Office and operated by Serco, delivering training, advisory and exercising services to UK government, emergency services, CNI operators and the voluntary sector across 46 countries.
- Company typePrivate
- Founded2025
- HeadquartersEasingwold, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What UK Resilience Academy does
The UK Resilience Academy (UKRA) is the UK government's national centre for resilience learning and development, owned by the Cabinet Office National Security Secretariat and operated by Serco Limited. Launched on 28 April 2025 from the legacy Emergency Planning College, UKRA delivers training, education, advisory and exercising services to UK central and local government, emergency services, Critical National Infrastructure operators (energy, transport, water, communications, health, finance), the voluntary and community sector, and international government clients across 46 countries. The portfolio spans over 40 courses from awareness to expert level across organisational resilience, crisis and incident management, cyber resilience, preparedness, and crowd and events safety, with named offerings including Business Continuity Foundation (£640), Building Organisational Resilience (£960), Strategic Crisis Leader, and Cyber Resilience Leader.
The underlying technology stack combines a cloud-based Learning Management System hosting e-learning modules with the ResilienceDirect secure web platform for multi-agency exercising, planning and response, alongside an accessplanit course booking platform. Content is built using WordPress and Elementor with Intercom Messenger for support and Google Analytics for analytics. UKRA holds NCSC Cyber Incident Exercising Assured Service Provider status (2026) and BSI Assurance Marks, and is aligned to the Resilience and Emergencies National Occupational Standards and BS 65000:2022.
UKRA's revenue mechanics are mandate-driven rather than commercial. Primary funding flows from a Cabinet Office commissioning contract executed by Serco Limited, supplemented by fee-paying open courses (priced £295-£2,190, freemium e-learning available) and quote-based bespoke and international programmes. Go-to-market is community-led and relationship-driven, anchored in 15 UKRA Affiliates (including British Red Cross, JESIP, Fire Service College, Defence Academy, EPS, ICPM, ISRM), a Senior Visiting Fellows programme, and dedicated audiences in CNI and emergency services. The organisation is non-commercial in orientation, with revenue not publicly disclosed.
UK Resilience Academy firmographics
Firmographics- Name
- UK Resilience Academy
- Legal name
- The United Kingdom Resilience Academy
- Website
- https://ukresilienceacademy.org
- Company type
- Private
- Founded year
- 2025
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UK Resilience Academy is the UK government's national centre for resilience learning and development, owned by the Cabinet Office and operated by Serco, delivering training, advisory and exercising services to UK government, emergency services, CNI operators and the voluntary sector across 46 countries.
- Ownership category
- akta.pro rank
UK Resilience Academy industry classification
Industry- Product category
- Professional Resilience Training and Education
- NAICS
- Educational Support Services (611710), Professional and Management Development Training (611430)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Community Resilience, Preparedness Training & Exercises (HLAJAGAL)
- akta.pro secondary industries
- Emergency Management & National Resilience (Civil Protection) (BPAIAAAI), Disaster Recovery, Reconstruction & Resilience Programs (BPAGAAAK), Disaster Relief & Humanitarian Aid Volunteering (EDAIAGAF)
Keywords
Where UK Resilience Academy is headquartered
LocationHeadquarters
- HQ city
- Easingwold
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
UK Resilience Academy business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- Publicly Funded Training and Education Services: UKRA is commissioned and funded by the Cabinet Office (UK Government) to deliver resilience training, education, and advisory services to the public sector, CNI operators, and the wider resilience community. Revenue is derived from government contracts and programme fees rather than direct commercial sales.
- Commercial Training and Advisory Services: UKRA offers fee-paying courses to individuals and organisations, including in-person, online, and bespoke training packages. Pricing is publicly listed for select open courses; bespoke programmes are quote-based. International delivery (training and advisory) is a separate commercial stream.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Awareness-level e-learning courses (e.g. Fundamentals of Crisis Management) |
| One time/ perpetual license | Pay-as-you-go | Foundation and Practitioner level courses (e.g. Business Continuity Foundation, Building Organisational Resilience) |
| One time/ perpetual license | Pay-as-you-go | Expert and advanced level courses (e.g. Business Continuity Leader, BCI Good Practice Guidelines) |
| One time/ perpetual license | Pay-as-you-go | Comprehensive multi-day programmes (e.g. Starting Out in Resilience) |
| Freemium | Pay-as-you-go | Free e-learning courses (JESIP Awareness, Introduction to ResilienceDirect, ResilienceDirect: What's In It For Me?) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
UK Resilience Academy product offering
Product offeringCore offering
UKRA is the UK's national centre for resilience learning and development, delivering in-person, online, and bespoke training courses covering organisational resilience, crisis and incident management, business continuity, cyber resilience, and crowd and events safety. It also provides advisory and exercising services, a national lessons management framework, and professional pathways aligned to National Occupational Standards for government, CNI operators, emergency services, and international clients.
Product overview
UK Resilience Academy (UKRA) is the national centre for resilience learning and development, offering a comprehensive training and education platform across five interconnected service areas: Learn (training courses and e-learning), Validate (advisory and exercising services), Develop (professional pathways and career development), Collaborate (community engagement), and Share (knowledge resources). The portfolio includes over 40 courses spanning organisational resilience, crisis and incident management, preparedness, and crowd and events safety, ranging from foundation to expert levels. Services are delivered through in-person training at the Hawkhills campus, online e-learning modules, and bespoke organisational packages. Key products include the Exercising Hub, Lessons Management framework, UK Resilience Lessons Digest publication series, and an International Training Programme spanning 46 countries. The Academy operates as a partnership between the Cabinet Office and Serco Limited.
Differentiator
Problem solved
Functional benefit
Products and services
- Building Organisational Resilience Practitioner-level course combining e-learning and workshop components to build organisational resilience capabilities, designed for resilience and business continuity professionals.
- Business Continuity Foundation Foundation-level e-learning and online workshop course covering business continuity fundamentals, designed for those new to business continuity management.
- Business Continuity Leader Expert-level e-learning course for business continuity leadership and strategic implementation, designed for senior business continuity practitioners.
- Business Continuity Practitioner Practitioner-level course for implementing and managing business continuity arrangements within organisations.
- Fundamentals of Crisis Management Awareness-level e-learning course covering essential crisis management principles for individuals and teams responsible for crisis preparedness.
- Strategic Crisis Leader (Gold) Expert-level training for strategic-level crisis leadership and command at Gold command level for senior crisis leaders.
- Tactical Crisis Leader (Silver) Practitioner-level course for tactical crisis leadership at Silver command level for incident commanders and tactical responders.
- Cyber Resilience Foundation Foundation-level course introducing cyber resilience concepts and practices for resilience and IT professionals.
- Cyber Resilience Leader Expert-level course for leading cyber resilience initiatives within organisations, aligned with NCSC CIE Assured Service Provider capability.
- Cyber Resilience Practitioner Practitioner-level course for implementing cyber resilience measures and incident response within organisations.
- Starting Out in Resilience Comprehensive introductory multi-day course for those new to the resilience profession, providing foundation across the resilience discipline.
- E-Learning Modules Cloud-hosted e-learning modules covering crisis management, business continuity, and civil protection, accessible online anytime, with bespoke e-learning available for custom branding on UKRA LMS or client platforms.
- Exercising Hub Convening platform that connects organisations and encourages collaboration on exercising across organisational silos, providing exercise templates, evaluation frameworks, and UK Exercising Best Practice Guidelines for resilience practitioners.
- Lessons Management Evidence-based learning service from exercises and emergencies, anchored in the UK Government Resilience Framework, featuring a four-process framework for continual improvements in civil protection and resilience.
- Advisory Services Comprehensive advisory and exercising services including baseline assessments, programme management, training delivery, and continuous improvement through lessons learned, tailored to organisational needs.
- International Training Courses Suite of 14 contextualised courses designed for international requirements including Multi Agency Bronze/Silver/Gold Incident Command, Crisis Communications, Risk Management, Business Continuity, and Critical Infrastructure Protection, delivered at Hawkhills, online, or in-country.
- JESIP Awareness Free e-learning course for emergency services and responder agencies on Joint Emergency Service Interoperability Programme (JESIP) principles, supporting multi-agency interoperability.
- Introduction to ResilienceDirect Free e-learning module explaining what ResilienceDirect is and how resilience community members can benefit from the platform.
Quantifiable outcome
- Over 375 experts and practitioners contributed to the development of the Resilience and Emergencies National Occupational Standards, representing the largest-ever consensus process for UK resilience professional standards.
- +1 more outcomes
Companies that use UK Resilience Academy
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles4 records
UK Resilience Academy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
UK Resilience Academy partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered flagship and core.
- UK Government Cabinet Office (National Security Secretariat)flagshipUKRA is owned by the Cabinet Office and commissioned to serve as the national centre for resilience learning. The Cabinet Office sets UKRA's strategic direction and mandate, and UKRA's role in national policy is published on the UK Government site.
- Serco LimitedflagshipUKRA is managed for and on behalf of the Cabinet Office by Serco Limited (company number 00242246, registered office: Serco House, 16 Bartley Wood Business Park, Bartley Way, Hook, Hampshire, RG27 9UY). Serco has delivered emergency planning services on behalf of the Cabinet Office for over 15 years.
- Workforce Development TrustcoreUKRA partnered with the Workforce Development Trust to lead the national review and refresh of the Civil Contingencies National Occupational Standards into the Resilience and Emergencies NOS, involving over 375 experts and practitioners across the UK.
- British Red CrosscoreBritish Red Cross is a UKRA Affiliate, contributing to resilience vocational training and education. UKRA brings together the resilience community, including the voluntary sector, to strengthen whole-of-society preparedness.
- Buckinghamshire New UniversitycoreBuckinghamshire New University is a UKRA Affiliate, contributing academic expertise to resilience vocational training and education through the affiliate community of practice.
- Centre for Long Term ResiliencecoreCentre for Long Term Resilience is a UKRA Affiliate, contributing expertise in long-term resilience strategy and policy to the UKRA network of resilience training and education partners.
- Centre for Whole of Society Resilience (CWSR)coreCWSR is a UKRA Affiliate contributing research and practice expertise on whole-of-society resilience approaches to the UKRA's affiliate community.
- College for National SecuritycoreThe College for National Security (part of the UK Defence Academy) is a UKRA Affiliate, contributing national security expertise and training capability to the UKRA resilience community.
- Coventry UniversitycoreCoventry University is a UKRA Affiliate, contributing academic research and education capability in resilience to the UKRA network.
- Defence Academy of the United KingdomcoreThe Defence Academy is a UKRA Affiliate, bringing expertise in defence training, crisis leadership, and military resilience capabilities to the UKRA's whole-of-society resilience mission.
- Fire Service CollegecoreFire Service College is a UKRA Affiliate, contributing specialist expertise in fire and rescue service training, emergency response, and resilience development.
- Institute of Civil Protection & Emergency Management (ICPM)coreICPM is a UKRA Affiliate and professional body contributing to resilience professional standards, training, and career development within the UKRA affiliate community.
- Institute of Strategic Risk Management (ISRM)coreISRM is a UKRA Affiliate contributing specialist expertise in strategic risk management to the UKRA's resilience education and training ecosystem.
- JESIP (Joint Emergency Service Interoperability Programme)coreJESIP is a UKRA Affiliate. UKRA hosts and promotes JESIP training resources including the All-Staff Training e-learning and Joint Doctrine, supporting multi-agency interoperability across UK emergency responders.
- National Consortium for Societal Resilience [NCSR+]coreNCSR+ is a UKRA Affiliate contributing research and collaborative expertise on societal resilience to the UKRA's national training and education mission.
- REACT (Disaster Response Charity)coreREACT is a UKRA Affiliate and is chaired by Sir Charlie Stickland, Senior Visiting Fellow at UKRA. REACT contributes disaster response expertise to the UKRA resilience community.
- Resilience Community Training & Exercising ForumcoreThe Resilience Community Training & Exercising Forum is a UKRA Affiliate and Community of Practice, bringing together local partnerships to collaborate on training and exercising policy, development, and delivery within the local resilience community.
- Resilience FirstcoreResilience First is a UKRA Affiliate contributing expertise in organisational resilience and business resilience best practice to the UKRA affiliate network.
- Royal College for Defence StudiescoreThe Royal College for Defence Studies is a UKRA Affiliate, contributing strategic defence studies expertise to the UKRA's resilience education ecosystem.
- The Emergency Planning Society (EPS)coreEPS is a UKRA Affiliate and the professional body for emergency planners, contributing to professional standards, career pathways, and resilience workforce development within the UKRA network.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
UK Resilience Academy competitors and assessment
Company assessmentEmerging players
- SANS Institute: Global cyber security training and certification provider. As UKRA extends into cyber resilience (via NCSC CIE Assured Service Provider status), SANS represents a credible alternative for advanced cyber exercising and training demand from CNI and government clients.
Broad incumbents
- BSI (British Standards Institution): National standards body that publishes BS 65000 (Organisational Resilience) and runs an extensive training and certification portfolio on management systems standards. BSI's training business overlaps with UKRA's organisational resilience and business continuity curriculum.
- Serco Defence and Technology / Serco Training: Global services company and UKRA's operating partner. Serco runs adjacent training, defence, and government services contracts (including the Emergency Planning College legacy) and represents both the incumbent operator and a potential competitive threat if contract structures change.
Direct peers
- Institute of Strategic Risk Management (ISRM): UK-based institute offering training, qualifications, and thought leadership in strategic risk and resilience. ISRM is a UKRA Affiliate and offers overlapping practitioner-level training and certification programmes for the same audience.
- Business Continuity Institute (BCI): Global professional body for business continuity and resilience, offering training, certifications (CBCI, CBCP), and the Good Practice Guidelines (GPG) — a direct curriculum and credentialing peer that UKRA's business continuity course portfolio competes with and complements.
- Emergency Planning Society (EPS): The professional body for UK emergency planners, providing CPD, training, and professional registration. EPS is a UKRA Affiliate and competes/collaborates in the same emergency planning professional development market UKRA serves.
- Fire Service College (Capita): UK-based training provider for fire and rescue services and emergency responders, delivering incident command, operational leadership, and resilience training. Operates in the same responder-training market as UKRA's Crisis & Incident Management portfolio and is a UKRA Affiliate.
- Resilience First: UK-based business resilience membership organisation providing training, events, and best-practice guidance to operators of critical infrastructure — a direct peer in the UK organisational resilience training and community-building space, and already a UKRA Affiliate.
- Defence Academy of the United Kingdom: UK MoD institution providing defence education, crisis leadership, and strategic studies. A UKRA Affiliate that competes for senior-level defence and crisis leadership training mandates that UKRA also addresses via its Strategic Crisis Leader (Gold) courses.
Others
- Crisis Response Journal / Crisis Response Network: Sector media and events company focused on civil protection, emergency management, and resilience. Adjacent to UKRA in the UK resilience ecosystem — useful for ecosystem mapping and thought-leadership distribution rather than direct training competition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
UK Resilience Academy social profiles
Digital presenceUK Resilience Academy compliance and trust
Trust signalCompliance1 record
UK Resilience Academy financial estimates
Financial estimateRevenue estimate
Valuation estimate
UK Resilience Academy leadership team
Management profileNumber of profiles
Profiles7 records
UK Resilience Academy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UK Resilience Academy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UK Resilience Academy
What does UK Resilience Academy do?
UKRA is the UK's national centre for resilience learning and development, delivering in-person, online, and bespoke training courses covering organisational resilience, crisis and incident management, business continuity, cyber resilience, and crowd and events safety. It also provides advisory and exercising services, a national lessons management framework, and professional pathways aligned to National Occupational Standards for government, CNI operators, emergency services, and international clients.
Is UK Resilience Academy a public or private company?
UK Resilience Academy is a private company. It is classified as state government owned and is currently operating.
When was UK Resilience Academy founded?
UK Resilience Academy was founded in 2025. It employs 11 to 50 people.
Where is UK Resilience Academy based?
UK Resilience Academy is headquartered in Easingwold, United Kingdom, in the Europe region.
How does UK Resilience Academy make money?
Two revenue lines are on record. Publicly Funded Training and Education Services are the primary driver. The others are commercial Training and Advisory Services.
Who are UK Resilience Academy's main competitors?
SANS Institute is listed as an emerging player. Broad incumbents are BSI (British Standards Institution) and Serco Defence and Technology / Serco Training. Direct peers are Institute of Strategic Risk Management (ISRM), Business Continuity Institute (BCI), Emergency Planning Society (EPS), Fire Service College (Capita), Resilience First and Defence Academy of the United Kingdom. Crisis Response Journal / Crisis Response Network is listed as an others.
Does UK Resilience Academy have an API?
No public API is recorded for UK Resilience Academy.
What industry is UK Resilience Academy in?
UK Resilience Academy's product category is Professional Resilience Training and Education. Its primary akta.pro industry code is HLAJAGAL, Community Resilience, Preparedness Training & Exercises, with a secondary code of BPAIAAAI, Emergency Management & National Resilience (Civil Protection). Its NAICS code is 611710 and its SIC code is 8200.