Community Living Thunder Bay
Community Living Thunder Bay is a non-profit charitable organization founded in 1954 that delivers employment, residential, Passport, and advocacy services to adults with intellectual disabilities and their families in Thunder Bay, Ontario, primarily funded by the Ontario Ministry of Community and Social Services.
- Company typePrivate
- Founded1954
- HeadquartersThunder Bay, Canada
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Community Living Thunder Bay does
Community Living Thunder Bay (CLTB) is a non-profit charitable organization founded on October 22, 1954, headquartered in Thunder Bay, Ontario, Canada. It provides community-based developmental services to adults with intellectual and developmental disabilities and their families across the Thunder Bay region. Core services include Employment Services (job placement and ongoing coaching for 100+ individuals), Passport Services (community participation, respite, and brokerage of government Passport funding at $36.50/hour with a 10% admin fee), Community Living Support (Supportive Independent Living and Group Living residences), the Family Home Provider Program (recruiting 20-25 additional homes), and supporting programs in Self Advocacy, Inclusive Communities, and Person Centred Planning. The organization operates two physical locations (1501 Dease Street headquarters and 717 John Street Employment & Community Support Team office) and employs 51-100 staff.
CLTB is funded primarily through Ontario's Ministry of Community and Social Services (MCSS) under legislation governing developmental services, with secondary income from individual Passport Services fees, a $1-2M investment portfolio managed by external advisors, and donations via CanadaHelps, mail, and in-person giving. It is governed by a volunteer Board of Directors and is a local chapter of Community Living Ontario and affiliate of the Canadian Association for Community Living. The organization reaches individuals and families through community-based outreach, referrals, partnerships with government agencies, social media (Facebook, Instagram), newsletters, and community events including the annual 70th Anniversary Gala. As of May 25, 2026, CLTB is navigating an OPSEU Local 740 labour disruption while maintaining essential services through continuity plans. Revenue is not publicly disclosed.
Community Living Thunder Bay firmographics
Firmographics- Name
- Community Living Thunder Bay
- Legal name
- Community Living Thunder Bay
- Website
- https://cltb.ca
- Company type
- Private
- Founded year
- 1954
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Community Living Thunder Bay is a non-profit charitable organization founded in 1954 that delivers employment, residential, Passport, and advocacy services to adults with intellectual disabilities and their families in Thunder Bay, Ontario, primarily funded by the Ontario Ministry of Community and Social Services.
- Ownership category
- akta.pro rank
Community Living Thunder Bay industry classification
Industry- Product category
- Developmental Disability Social Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Community Centers & Neighborhood Support Services (BPAGAEAL)
Keywords
Where Community Living Thunder Bay is headquartered
LocationHeadquarters
- HQ city
- Thunder Bay
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Community Living Thunder Bay business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Government Funding: The Ministry of Community and Social Services (MCSS) funds most services provided by CLTB. The organization operates under strict legislation and is accountable to MCSS and its service contractors.
- Donations and Fundraising: The organization accepts donations online through CanadaHelps, by mail, and in person. Donations are used to support programs and services beyond government funding.
- Passport Services Fees: CLTB charges $36.50 per hour for 1:1 support services, 45¢ per kilometre for mileage, and a 10% administration fee for fund management and invoicing services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Casual Support Worker - Starting wage for support staff |
| Unit Pricing | Pay-as-you-go | Passport Services - 1:1 Support |
| One time/ perpetual license | Pay-as-you-go | Event Admission - Hand-Knit Chunky Blanket Class |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Community Living Thunder Bay product offering
Product offeringCore offering
Community Living Thunder Bay is a non-profit organization that provides community living, employment, and advocacy services to adults with developmental and intellectual disabilities in Thunder Bay, Ontario. Its core offerings include Employment Services (job placement and supported employment), Passport Services (community participation supports, caregiver respite, and administrative brokerage for government Passport funding), Community Living Support (Supportive Independent Living and Group Living residences), the Family Home Provider Program, Self Advocacy, Inclusive Communities resources, and Person Centred Planning.
Product overview
Community Living Thunder Bay offers a unified set of social services for individuals with developmental disabilities rather than a software product platform. The core services include Employment Services (helping individuals find and keep employment), Passport Services (community participation supports and administrative brokerage for government Passport funding), Community Living Support (Supportive Independent Living and Group Living residences), and the Family Home Provider Program. Supporting programs include Self Advocacy, Inclusive Communities resources, and Person Centred Planning. The organization also operates as an employer, recruiting Casual Support Workers. All services are tailored to individual needs through person-centered planning approaches.
Differentiator
Problem solved
Functional benefit
Products and services
- Employment Services The Employment & Community Support Team works with individuals with intellectual disabilities to help them find and keep employment, including paid employment, job placements, and volunteering. The team meets with service users, listens to their career goals, connects with employers, and provides ongoing workplace support. Target users are adults with intellectual disabilities in Thunder Bay and local employers seeking inclusive hires.
- Passport Services Community participation supports, employment/volunteer supports, activities of daily living support, caregiver respite, person-directed planning, and administrative support and brokerage for Passport funding management for individuals with developmental disabilities. Pricing is $36.50/hour for 1:1 support, 45¢/km for mileage, and a 10% administration fee.
- Community Living Support Tailored supports and services identified through Person-Centered Planning involving the individual, family, and key people. Includes Supportive Independent Living for adults living on their own with help in daily activities, and Group Living for accommodation with care and support for people aged 18 and over with intellectual disabilities.
- Family Home Provider Program A Supportive Living Service where home providers open their homes to adults with intellectual disabilities. Providers receive per diem financial compensation, supportive living training, and ongoing professional support from CLTB staff. The organization is recruiting additional providers to expand housing capacity.
- Self Advocacy Program supporting individuals with developmental disabilities to understand and exercise their rights, make informed decisions, and advocate for themselves in areas including safety, relationships, community access, employment, education, and living situations.
- Inclusive Communities Resources and programs focused on building inclusive school cultures, inclusive communities, and inclusive organizations. Includes tools for community leaders, schools, and organizations supporting people with intellectual disabilities.
- Person Centred Planning A planning process that empowers people with developmental disabilities to achieve their definition of a 'good life' by focusing on strengths and abilities, helping them achieve a lifestyle rich in experience, inclusive, and with ongoing opportunities for personal growth.
Quantifiable outcome
- Over 100 individuals with intellectual disabilities supported with employment services
- +1 more outcomes
Companies that use Community Living Thunder Bay
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Community Living Thunder Bay technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Community Living Thunder Bay partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- OASIS PartnershipcoreOASIS Partnership is shown as a supporting member of CLTB in footer branding, indicating a strategic relationship for organizational support and collaboration.
- Community Living OntariocoreCLTB is a local chapter of Community Living Ontario and participated in the first-ever Family Conference hosted by the provincial organization in May-June 2025, connecting families across six Ontario locations including Thunder Bay.
- Canadian Association for Community Living (CACL)minorCLTB is affiliated with CACL and references their resources for person-centred planning and community inclusion.
- Family Care CentreminorFamily Care Centre provides FASD support services and connects families to a network of 4,000 professionals for mental health support. CLTB shares information about these resources.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Community Living Thunder Bay competitors and assessment
Company assessmentDirect peers
- Kerry's Place Autism Services: Ontario-based non-profit providing residential, community participation, employment, and Passport-funded supports to individuals with autism and developmental disabilities across multiple regions. Comparable service portfolio and government funding model.
- Vita Community Living Services: Toronto-area non-profit providing residential, community participation, employment, and Passport-funded supports to adults with developmental disabilities. Operates a comparable multi-service model under MCSS contracts.
- Reena: Toronto-area non-profit serving individuals with developmental disabilities through residential, community participation, employment, and Passport-funded programs. Closely comparable service portfolio and funding mix to CLTB.
- Bethesda Community Services: Ontario-based non-profit providing residential, community participation, employment, and Passport-funded supports for individuals with developmental disabilities. Directly comparable as a multi-service MCSS-funded developmental services agency.
- Community Living Toronto: Toronto-based Community Living chapter offering the same integrated suite of supported independent living, group living, employment, Passport, and family home provider services to adults with developmental disabilities in an urban setting. Closest functional peer to CLTB.
- Surrey Place: Toronto-based charitable organization delivering developmental services, residential supports, and community programs to individuals with intellectual disabilities and their families. Comparable service breadth and Ontario government funding model.
- Community Living Mississauga: Peel Region Community Living chapter delivering residential, employment, Passport, and family support services to adults with developmental disabilities. Operates a near-identical service mix to CLTB in a different Ontario geography.
Broad incumbents
- March of Dimes Canada: National Canadian charity providing employment services, residential supports, and accessibility programs for people with disabilities. Overlapping service lines with CLTB, particularly supported employment and community-based independent living.
- Community Living Ontario: Provincial federation of which CLTB is a chartered local chapter. Directly comparable as the umbrella organization providing advocacy, policy representation, and provincial conference programming for Ontario's Community Living movement.
Regional players
- Community Living British Columbia: British Columbia's community living service agency funded by provincial government to deliver individualized funding, residential, and employment supports to adults with developmental disabilities. Same mission, similar service categories, but operates in a different province.
Market position
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Community Living Thunder Bay social profiles
Digital presenceCommunity Living Thunder Bay financial estimates
Financial estimateRevenue estimate
Valuation estimate
Community Living Thunder Bay leadership team
Management profileNumber of profiles
Profiles3 records
Community Living Thunder Bay funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Community Living Thunder Bay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Community Living Thunder Bay
What does Community Living Thunder Bay do?
Community Living Thunder Bay is a non-profit organization that provides community living, employment, and advocacy services to adults with developmental and intellectual disabilities in Thunder Bay, Ontario. Its core offerings include Employment Services (job placement and supported employment), Passport Services (community participation supports, caregiver respite, and administrative brokerage for government Passport funding), Community Living Support (Supportive Independent Living and Group Living residences), the Family Home Provider Program, Self Advocacy, Inclusive Communities resources, and Person Centred Planning.
Is Community Living Thunder Bay a public or private company?
Community Living Thunder Bay is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Community Living Thunder Bay founded?
Community Living Thunder Bay was founded in 1954. It employs 101 to 250 people.
Where is Community Living Thunder Bay based?
Community Living Thunder Bay is headquartered in Thunder Bay, Canada, in the North America region.
How does Community Living Thunder Bay make money?
Three revenue lines are on record. Government Funding is the primary driver. The others are donations and Fundraising and passport Services Fees.
Who are Community Living Thunder Bay's main competitors?
Direct peers on record are Kerry's Place Autism Services, Vita Community Living Services, Reena, Bethesda Community Services, Community Living Toronto, Surrey Place and Community Living Mississauga. Broad incumbents are March of Dimes Canada and Community Living Ontario. Community Living British Columbia is listed as a regional player.
Does Community Living Thunder Bay have an API?
No public API is recorded for Community Living Thunder Bay.
What industry is Community Living Thunder Bay in?
Community Living Thunder Bay's product category is Developmental Disability Social Services. Its primary akta.pro industry code is BPAGAEAL, Community Centers & Neighborhood Support Services. Its NAICS code is 62321 and its SIC code is 8300.