What Inclusion does

Inclusion (legally Inclusion.Me Ltd, registered in England and Wales No. 06988896) is a Tunbridge Wells-based private company operating a UK-wide network of independent occupational therapists (OTs) founded circa 2007. The company does not employ therapists directly but aggregates a roster of vetted, HCPC-registered, DBS-checked, insured associates — each with a minimum of three years post-qualifying experience — and routes client referrals to them via a searchable 'Find an OT' directory on its Squarespace-hosted website. Its service portfolio spans twelve distinct clinical and consultancy lines, including adult OT, paediatric OT, disability access audits, neurological rehabilitation, hand therapy, vocational rehabilitation, seating and postural care, moving and handling, housing and equipment assessments, functional OT, built-environment OT (covering Decent Homes programmes and new-build assessments), and local-authority OT outsourcing.

The underlying technology is minimal: a Squarespace-hosted marketing site with an interactive OT search directory by UK region, supplemented by organic social presence, an email newsletter, and a blog/news section. There are no proprietary platforms, APIs, software products, or AI capabilities. Inclusion is fundamentally a services brokerage and quality-control layer — a brand, vetting function, and referral channel that captures economic value through fees on assessments and hourly rates on interventions billed by its associate network.

Commercially, Inclusion generates revenue via three professional-services streams: fixed fees for assessments and reports, hourly rates for therapy and intervention work, and fee-for-service disability access audits. Pricing is quote-based and not publicly disclosed. The go-to-market is hybrid — sales-led B2B and B2C, with referrals from individuals, families, case managers, solicitors, schools, local authorities, and housing associations — augmented by community-led recruitment of independent OT associates. Customer segments span individuals/families (primary), case managers and solicitors (medico-legal work), schools and educational institutions, local authorities and housing associations, and businesses/employers (Equality Act 2010 compliance). Notable named clients include Selfridges, Arab National Bank, the Royal London Society for the Blind, Kent County Council, City of London Corporation, Hammersmith and Fulham, and Tunbridge Wells Borough Council.

Name

Inclusion

Legal name

Inclusion.Me Ltd

Website

https://inclusion.me.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Inclusion operates a UK-wide network of vetted, independent occupational therapists, routing referrals from individuals, families, case managers, solicitors, schools, local authorities, and businesses to associates delivering adult and paediatric OT, access audits, and rehabilitation services.

Ownership category

akta.pro rank

Product category

Occupational Therapy Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Offices of Other Health Practitioners (6213), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Home Health Care Services (8082)

akta.pro primary industry

Pediatric/School-Based Occupational Therapy (OT) (EDAKAFAA)

akta.pro secondary industries

Outpatient Occupational Therapy (OT) Clinics (HLADAJAE), Occupational Therapy (OT) In-Home (HSABADAB), Environmental Modifications & Classroom Accessibility (Ergonomics, Seating/Positioning) (EDAKAFAH)

Keywords

• Occupational therapy services
• Paediatric therapy
• Disability access audits
• Vocational rehabilitation
• Housing adaptations

Headquarters

HQ city

Tunbridge Wells

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Assessment and Report Fees: Associates are paid fixed fees for assessments and reports they conduct. The rates depend upon the type of assessment required.
2. Therapy and Intervention Services: Following assessment, associates are paid an hourly rate for any commissioned intervention they carry out. Travel costs may also be covered depending on distance between client and associate.
3. Disability Access Audits: Fee-for-service access auditing for businesses to ensure compliance with Equality Act 2010 requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Inclusion runs a UK-wide network of independent, HCPC-registered occupational therapists who deliver adult and paediatric OT assessments, rehabilitation, equipment, and housing adaptation services across homes, schools, workplaces, and communities in England. The company sells clinical OT services through referrals from individuals, families, case managers, solicitors, schools, local authorities, and housing associations, alongside Equality Act 2010 disability access audits for businesses and built environment OT services for housing providers.

Product overview

Inclusion is a UK-wide network of independent, private Occupational Therapists offering a comprehensive portfolio of clinical services. The core offering consists of Adult and Paediatric Occupational Therapy services, supplemented by specialist streams including Neurological Rehabilitation, Hand Therapy, Moving and Handling, Seating and Postural Care, and Vocational Rehabilitation. The company also provides Disability Access Audits for organisations and Local Authority OT Outsourcing services. A network of OTs is searchable by UK region through the Find an OT directory. All therapists are DBS checked, HCPC registered, and have current insurance.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Occupational Therapy Services Comprehensive occupational therapy services for adults covering functional assessments, rehabilitation, equipment provision, and home environment assessments delivered in homes, schools, workplaces and the community.
• Paediatric Occupational Therapy Services Specialist occupational therapy for children and young people delivered at home and school settings, supporting independence and confidence in daily activities and special educational needs.
• Disability Access Audits Accessibility assessments for businesses and organisations to ensure compliance with the Equality Act 2010, identifying barriers and providing recommendations to remove or reduce access obstacles.
• Local Authority Occupational Therapy Outsourcing Service Contracted occupational therapy services for local authority social services departments, providing assessments and reports for housing adaptations and disability equipment provision.
• Built Environment Occupational Therapy Services Specialist OT services for the built environment, including housing association services, Decent Homes programmes, and new build assessments.
• Functional Occupational Therapy Functional assessments evaluating clients' abilities to perform daily activities and recommending interventions to maximise independence.
• Neurological Rehabilitation Specialist rehabilitation services for clients with neurological conditions, including cognitive and functional rehabilitation.
• Housing & Equipment Assessment and recommendations for housing adaptations and specialist equipment to enable independent living at home.
• Hand Therapy Specialist therapy for hand and upper limb injuries, including rehabilitation, splinting, and functional recovery.
• Vocational Rehabilitation Services helping individuals return to or maintain employment, including ergonomic workstation assessments and workplace adaptations.
• Seating & Postural Care Comprehensive seating, wheelchair and postural care assessments for all ages, including specialist paediatric seating solutions and 24-hour postural care planning.
• Moving & Handling Moving and handling assessments and training for clients with mobility difficulties, including paediatric moving and handling, equipment prescription, and carer training.

Quantifiable outcome

• All OTs in the network are DBS checked, HCPC registered and have up to date insurance

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core.

• Pinnacle PSGcoreStrategic or Co-development PartnerPartnership within Decent Homes modification programmes. Inclusion provides OT assessments for tenants identified by the housing provider to promote good practice in integrating individual accessibility needs into planned refurbishment programmes.
• Staying First MertoncoreStrategic or Co-development PartnerPartnership for Decent Homes programmes providing OT services to assess tenant needs within housing refurbishment projects.
• WatmoscoreStrategic or Co-development PartnerDecent Homes programme partnership delivering expert OT assessments for housing modifications.
• Guinness SouthcoreStrategic or Co-development PartnerPartnership within housing association Decent Homes programmes providing occupational therapy assessments.
• Lambeth Housing PartnershipcoreStrategic or Co-development PartnerDecent Homes OT programme partnership supporting accessibility improvements for housing tenants.
• United HousecoreStrategic or Co-development PartnerHousing provider partnership for Decent Homes modification assessments.
• Phoenix Community HousingcoreStrategic or Co-development PartnerDecent Homes programme partnership providing OT assessments for accessibility modifications.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AJ Case Management: UK case management and rehabilitation service delivering OT and therapy input through a regional clinical network. Comparable on medico-legal referrals and OT-led community assessment work.
• Total Community Care: UK provider of complex care, case management and OT services including housing adaptations and community-based rehabilitation. Comparable to Inclusion on the case-manager/solicitor referral channel and OT-led community delivery.
• Case Management Services (CMS): UK case management provider coordinating multi-disciplinary rehabilitation including occupational therapy for clients with complex needs. Comparable referral and OT-associate operating model.
• The OT Practice: One of the UK's largest independent occupational therapy providers operating a national network of clinicians. Closest direct peer to Inclusion given shared network model, paediatric and adult OT services, and B2B/B2C mix.
• Bush & Co: UK case management and rehabilitation provider with a national network of case managers and therapists. Overlaps with Inclusion on medico-legal and catastrophic-injury OT work delivered through a registered-network model.

Broad incumbents

• Voyage Care: UK provider of supported living and disability services including OT input for people with complex needs. Comparable customer base (adults with disabilities) and overlap on housing and equipment assessments.
• Priory Group: Large UK private healthcare provider offering OT-led neurorehabilitation, residential care, and supported living. Comparable on adult OT and rehabilitation delivery but at substantially greater scale and breadth.
• NHS England Occupational Therapy Services: Largest provider of occupational therapy services in the UK through local NHS trusts and social services. Sets service standards, training pipelines (HCPC), and is the primary incumbent Inclusion competes against or complements via outsourcing.

Others

• Disability Rights UK: UK umbrella organisation advocating for disabled people's rights and producing guidance on Equality Act compliance. Adjacent ecosystem player that influences demand for the disability access audits Inclusion sells.

Emerging players

• Aveanna Healthcare: US-listed home health and therapy provider including paediatric OT services. Comparable on paediatric home-based OT delivery and clinical-quality standards, though operating in a different (largely US) market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/InclusionMe
• Facebookfacebook.com/pages/InclusionMe-Ltd/239269924361

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inclusion