Chapman Heating and Cooling

What Chapman Heating and Cooling does

Chapman Heating and Cooling is a family-owned HVAC service company headquartered at 1209 Truman Park Dr in Louisville, KY, operating since 1979 under the ownership of Byron Chapman (Founder) and Wil Chapman. The company installs, repairs, and maintains heating, cooling, and indoor air quality systems for residential and commercial customers across the Louisville metropolitan area, including Jefferson County, Oldham County, and named submarkets such as Anchorage, Crestwood, Prospect, Shelbyville, and St. Matthews. Its service mix covers central air conditioning, furnaces, heat pumps, geothermal systems, ductless mini splits, and a broad add-on indoor air quality line (air purifiers, UV lights, dehumidifiers, humidifiers, media air cleaners, CO detectors, smart thermostats), with 24/7 emergency response and preventative maintenance plans.

The underlying technology is conventional HVAC equipment rather than proprietary software; Chapman is a Carrier Factory Authorized Dealer / Carrier Comfort Specialist and employs NATE-certified technicians, with field operations supported by ServiceTitan (customer communications, scheduling, estimates) and Google Analytics (web traffic). Business operations are split across three revenue streams: one-time HVAC installations (with rebates up to $2,100 on complete Carrier systems and financing through GoodLeap including 0% interest for 60 months), recurring repair and preventative maintenance (including subscription maintenance agreements on a monthly billing cadence), and emergency repair services on flat-rate, no-surprise pricing.

The go-to-market is direct-to-consumer / direct-to-local-business: customers reach Chapman via the chapmanengineering.net website, online appointment requests, and multiple inbound phone lines, with field service technicians dispatched to customer sites. The named team of roughly 24 personnel spans ownership, operations/sales (Judd Martin), HR/accounting (Jennifer Chapman), residential new construction (Jason Miller), warehouse/fab shop (Jason Mattingly), and dedicated installation, service, and maintenance crews. The company does not disclose revenue, has no outside investors or parent company, and operates only within the regional Louisville service area.

Name

Chapman Heating and Cooling

Legal name

Chapman HVAC

Website

https://chapmanengineering.net

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

Chapman Heating and Cooling is a family-owned HVAC service company founded in 1979 in Louisville, KY, installing, repairing, and maintaining heating, cooling, and indoor air quality systems for residential and commercial customers across the Louisville metro area.

Ownership category

akta.pro rank

Product category

HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

akta.pro primary industry

HVAC System Replacement & Change-Outs (HSAOAGAB)

akta.pro secondary industries

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA), Heat Pump Repair & Maintenance (HSAOAHAD), Furnace Repair & Maintenance (HSAOAHAE)

Keywords

• Residential HVAC
• Commercial HVAC
• HVAC installation
• HVAC repair
• HVAC maintenance

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. HVAC Installation Services: One-time installation of heating and cooling systems including air conditioners, furnaces, heat pumps, geothermal systems, and ductless mini splits for residential and commercial properties
2. HVAC Repair and Maintenance Services: Ongoing repair services and preventive maintenance agreements for HVAC systems. Services include 24/7 emergency repair, routine maintenance plans, and seasonal tune-ups
3. Financing Partnership Revenue: Partnered with GoodLeap to offer financing options, providing flexible payment options for customers with approved credit. They also offer 0% interest financing for 60 months andrebates up to $2,100 on Carrier systems

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Chapman Heating and Cooling is a family-owned HVAC service company based in Louisville, KY, founded in 1979. The company provides residential and commercial heating, ventilation, and air conditioning installation, repair, and maintenance services, including AC systems, furnaces, heat pumps, geothermal units, and ductless mini-split systems. It also offers indoor air quality solutions and equipment service across the Louisville metropolitan area.

Product overview

Chapman Heating and Cooling is a family-owned HVAC service company offering a comprehensive portfolio of heating and cooling solutions. The core product suite includes air conditioning systems (installation, repair, replacement), furnaces, heat pumps, geothermal systems, and ductless mini splits, all available for both residential and commercial properties. The company also provides extensive add-on indoor air quality products including air purifiers, UV air cleaners/lights, dehumidifiers, humidifiers, media air cleaners, CO detectors, and smart thermostats. Complementary services include preventative maintenance plans and financing options through GoodLeap. As a Carrier Factory Authorized Dealer, the company specializes in Carrier equipment while servicing all major HVAC brands.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Conditioning Installation and Repair Installation, repair, and service of central air conditioning systems for residential and commercial customers in the Louisville, KY metro area, utilizing Carrier equipment as a Factory Authorized Dealer.
• Furnace Installation and Repair Installation, repair, and service of furnace heating systems for residential and commercial customers in Louisville, KY, provided as a Carrier Factory Authorized Dealer.
• Heat Pump Installation and Service Installation, repair, and maintenance of heat pump systems for residential and commercial customers in the Louisville area.
• Geothermal System Installation and Service Design, installation, and service of geothermal heating and cooling systems for residential and commercial properties in Louisville, KY.
• Ductless Mini-Split Installation and Service Installation and service of ductless mini-split heating and cooling systems for residential and commercial customers in the Louisville metro area.
• Indoor Air Quality Solutions Sales and installation of indoor air quality products and services, including air filtration and humidity control, for residential and commercial customers in Louisville, KY.
• Commercial HVAC Services Heating, cooling, and ventilation installation, repair, and maintenance services for commercial buildings and facilities in the Louisville metropolitan area.
• HVAC Maintenance and Service Plans Scheduled maintenance, tune-ups, and service agreements for residential and commercial HVAC systems, supported through ServiceTitan-based scheduling.

Quantifiable outcome

• Up to $2,100 in rebates on complete Carrier system purchases
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and supporting.

• CarriercoreChannel Partner/ Reseller/ DistributorChapman Heating and Cooling is a Carrier Factory Authorized Dealer and Carrier Comfort Specialist. They carry and install a full line of Carrier heating and cooling products. The partnership reflects dedication to advanced training, ongoing education, and stellar customer service.
• ServiceTitansupportingTechnology or IntegrationServiceTitan is used for email marketing and text message communications. Chapman uses ServiceTitan's platform to manage customer communications including quotes, estimates, appointment scheduling and confirmations, feedback requests, and project updates.
• Google AnalyticssupportingTechnology or IntegrationGoogle Analytics is used to help understand how visitors interact with the Chapman Heating and Cooling website, optimizing digital marketing efforts and user experience.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Others

• ServiceTitan: Software platform for residential and commercial service businesses. Chapman uses ServiceTitan for email/SMS marketing, scheduling, and customer communications, making it a closely linked ecosystem enabler for Chapman's operations.
• GoodLeap: Consumer financing platform focused on home improvement, including HVAC. Chapman's financing partner, providing the 0% interest offers and rebate programs that underpin Chapman's high-ticket replacement economics.

Broad incumbents

• Daikin: Global HVAC manufacturer with growing residential presence in North America. Comparable to Chapman as a broad incumbent in the same heating and cooling category, especially relevant given Chapman's heat pump and ductless offerings.
• Lennox International: Major manufacturer of residential and commercial HVAC equipment. Comparable to Chapman as a broad incumbent supplying competing equipment into the same dealer/service network that Chapman operates in.
• Trane Technologies: Global HVAC manufacturer and a primary competitor to Carrier. Comparable to Chapman as a broad incumbent whose products are installed and serviced through dealers operating in the same residential and light commercial market.
• Carrier: Major global HVAC equipment manufacturer and Chapman's primary brand partner (Carrier Factory Authorized Dealer). Comparable as the dominant incumbent in the broader heating and cooling ecosystem in which Chapman competes.

Direct peers

• Goettl Air Conditioning & Plumbing: Regional residential and light commercial HVAC and plumbing service company. Comparable to Chapman as a multi-trade home services operator with installation, repair, and maintenance across heating and cooling.
• One Hour Heating & Air Conditioning: National residential HVAC service franchise offering installation, repair, and maintenance for AC, furnaces, and heat pumps. Directly comparable to Chapman in service mix, customer segment (residential homeowners), and direct-to-consumer go-to-market.
• Cooltoday: Regional residential and commercial HVAC service provider offering AC, heating, and plumbing services. Comparable to Chapman in service mix, dual residential/commercial segments, and direct-to-consumer sales motion.
• Aire Serv: Neighborly-branded HVAC service franchise providing heating, cooling, and indoor air quality solutions to homeowners. Comparable to Chapman in service portfolio, residential focus, and local/regional operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ChapmanHeatingAndCooling

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chapman Heating and Cooling