What Flexdoc does

Flexdoc Tecnologia is a Brazilian technology company providing digital onboarding, identity verification, and backoffice automation solutions for regulated industries, primarily banks, fintechs, insurers, healthcare providers, and government agencies in Brazil. The company operates as a subsidiary of Valid Soluções S.A. (a publicly listed Brazilian certified authority group) and is headquartered in Sorocaba, São Paulo state, with 51-100 employees.

The product architecture is built around FlexFlow, an intelligent workflow orchestrator that connects a modular suite of capabilities including Onboarding Digital (PF and PJ account opening, credit origination), Documentoscopia Digital (computer vision-based document authenticity verification), OCR Inteligente (intelligent data extraction from printed and handwritten documents), Reconhecimento Facial / FaceMatch (biometric identity verification with liveness detection), Background Check PF & PJ (criminal, judicial, and administrative risk screening), Verificação KYC (automated KYC/AML compliance), Backoffice Digital with BPO services, FlexExtractor, FlexSign digital signature, and Prova de Vida. Deep learning is applied to document classification, fraud pattern detection, and biometric matching across these modules. APIs are documented for onboarding, KYC, background check, document validation, backoffice, and facial recognition for integration with banking systems and CRMs. A new Banking as a Service platform was launched in 2025.

The business model combines enterprise SaaS subscriptions (for the platform and individual modules), managed BPO/backoffice services, and usage-based API licensing, sold via a consultative direct enterprise sales motion targeting large financial institutions and government entities. Pricing is quote-based and not publicly disclosed. Disclosed operational scale includes 54+ million onboarding processes, 50+ million facial biometric identifications, 40 million check compensations, 6+ million digitized pages, 3.5-minute average account opening time, and 80-90% backoffice process automation rates. Named customers include Banco de Brasília (BRB), Banco do Nordeste do Brasil (BNB), Banco do Estado do Pará (Banpará), Banrisul, and INMET. The company is LGPD-compliant, leverages Valid Soluções' certified authority infrastructure for regulatory alignment with BACEN and CMN frameworks, and has not raised external venture or growth equity funding based on available data.

Name

Flexdoc

Legal name

Flexdoc Tecnologia

Website

https://flexdoc.com.br

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

Flexdoc Tecnologia provides digital onboarding, KYC verification, biometric authentication, OCR-based document validation, and backoffice automation for Brazilian banks, fintechs, insurers, healthcare providers, and government agencies via its modular FlexFlow orchestration platform.

Ownership category

akta.pro rank

Product category

Digital Onboarding and KYC Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Document Preparation Services (561410)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Digital Account Opening & Onboarding (eKYC, eSignature, Origination) (FSAGAAAB)

akta.pro secondary industries

Risk, Compliance & Controls for Embedded Finance (KYB/KYC/AML, Fraud, Disputes) (FSAGALAK), Digital Identity, eKYC & Borrower Verification (Lending-Focused) (FSAGAHAF), Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)

Keywords

• Digital onboarding platform
• KYC verification
• Document validation
• Biometric authentication
• Backoffice automation

Headquarters

HQ city

Guará

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Onboarding Digital Solutions: Enterprise software/platform licensing and SaaS subscriptions for digital onboarding, identity verification, and KYC solutions, sold to banks, fintechs, insurance companies, and government institutions. Pricing is likely quote-based with annual or multi-year contract terms.
2. Backoffice Digital / BPO Services: Business Process Outsourcing (BPO) and digital backoffice automation services, where Flexdoc handles document processing, data extraction, validation workflows, and compliance operations on behalf of clients. Revenue is generated through service contracts, likely usage-based or per-transaction.
3. API / Integration Licensing: API-based access to Flexdoc's core technologies (OCR, documentoscopy, facial recognition, KYC verification) for integration into third-party platforms and systems, generating licensing fees or usage-based revenue.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Flexdoc provides a modular, API-first software platform for digital onboarding, document validation, biometric authentication, KYC verification, and backoffice automation. Its core products — Onboarding Digital, Backoffice Digital, and BPO services — are orchestrated by the FlexFlow workflow engine, serving financial institutions, fintechs, insurance companies, healthcare providers, and government agencies in Brazil. The platform automates identity verification, fraud detection, credit origination, and document processing with measurable scale (54M+ onboarding processes, 50M+ facial biometrics, 3.5-minute account openings).

Product overview

Flexdoc offers a modular platform architecture combining digital onboarding and backoffice automation solutions. The core offerings include Onboarding Digital (for customer acquisition and identity verification) and Backoffice Digital (for automated document processing and workflow management), connected through the FlexFlow orchestration platform. Key integrated modules include: Documentoscopia Digital (document authenticity verification), OCR Inteligente (intelligent data extraction), Biometria Facial/FaceMatch (facial recognition and liveness detection), Background Check PF & PJ (person and business verification), Verificação KYC (regulatory compliance), Prova de Vida (liveness verification), FlexExtractor (data extraction), FlexSign (digital signatures), and Esteiras de Crédito (credit processing pipelines). The platform is complemented by Business Process Outsourcing (BPO) services and Banking as a Service capabilities, enabling end-to-end digital transformation for financial institutions, fintechs, insurers, and other regulated businesses.

Differentiator

Problem solved

Functional benefit

Brands

• FlexFlow: Intelligent workflow orchestration platform that connects all Flexdoc solutions in a single, flexible, and auditable workflow. Automates tasks, applies business rules, and routes exceptions for human review.
• FlexExtractor
• FaceMatch
• FlexSign
• Flex ID

Products and services

• Onboarding Digital End-to-end digital onboarding platform for opening individual (PF) and business (PJ) accounts, handling credit applications, background checks, and check compensation. Supports identity validation, biometric authentication, document capture, and automated compliance checks for banks, fintechs, and other regulated businesses.
• Backoffice Digital Digital backoffice automation platform for processing large volumes of repetitive tasks in regulated industries, achieving 80–90% process automation. Integrates document management, data extraction, validation, and workflow orchestration into a single, auditable process flow for financial institutions and other regulated clients.
• Business Process Outsourcing (BPO) Specialized BPO services for document processing, regulatory compliance, and backoffice operations, combining human expertise with Flexdoc's automated solutions for complex verification and validation workflows. Sold to clients that need managed operations rather than just software.
• FlexFlow (Orquestrador) Intelligent workflow orchestrator that connects all Flexdoc solutions (Onboarding Digital, OCR, Documentoscopia, KYC, Background Check, Biometrics) into a single, configurable, auditable process flow. Automates tasks, applies business rules, routes exceptions to human review, and generates reports and logs for compliance.
• Autenticação Biométrica Biometric authentication solution using facial recognition and liveness detection to verify user identity and prevent fraud in digital onboarding and transaction verification processes. Targets banks, fintechs, insurance companies, and other regulated businesses.
• Documentoscopia Digital Digital documentoscopy service that analyzes document authenticity using computer vision to detect forgeries, alterations, and fraudulent documents by examining security features, fonts, holograms, and physical characteristics. Used by financial institutions and regulated entities for identity document authentication.
• Extração de Dados de Documentos (OCR Inteligente) Intelligent OCR technology that extracts, validates, and structures data from various document types including IDs, contracts, invoices, bank statements, and medical records. Processes both printed and handwritten text with high accuracy. Sold to regulated businesses needing automated document data capture.
• Verificação KYC Know Your Customer (KYC) verification solution that combines document validation, biometric authentication, and background checks to ensure regulatory compliance (AML, BACEN) and prevent fraud in financial services. Sold to banks, fintechs, insurance, and other regulated industries.
• Background Check PF & PJ Automated background check services for both individuals (PF) and businesses (PJ), including criminal record checks, judicial/administrative proceedings queries, and cross-referencing of external databases to assess risk profiles. Used during onboarding and credit origination in regulated industries.
• FlexExtractor Intelligent data extraction tool for capturing and processing data from documents with high accuracy, supporting rule-based validation and classification of complex document types. Used within FlexFlow workflows or as a standalone extraction capability.
• Banking as a Service (BaaS) BaaS platform enabling financial institutions and fintechs to embed digital onboarding, KYC, and backoffice capabilities for digital banking services. Launched in 2025 as a new offering in the BaaS segment.

Quantifiable outcome

• 54+ million onboarding processes completed across client institutions
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature12 records

Scale indicators6 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• Serasa Experian: Largest Brazilian credit bureau and identity-data provider; offers identity verification, fraud prevention, and KYC data to the same financial-institution buyer base Flexdoc targets, though as part of a much broader data-and-analytics portfolio.
• Onfido: Global IDV vendor providing document and biometric verification via API; targets financial-services clients worldwide and increasingly in Brazil, competing directly with Flexdoc's modular API-first onboarding stack.
• Jumio: Global identity-verification and eKYC platform with strong presence in Latin America; offers document verification, biometric authentication, and AML screening similar to Flexdoc's core stack, but as a global, multi-vertical incumbent.
• IDEMIA: Global identity and secure-credentialing vendor serving financial institutions and governments; competes with Flexdoc's documentoscopy, biometrics, and digital-onboarding modules at the high end of regulated-market deployments.
• Certisign: Brazilian digital-certification and e-signature company offering digital identity and document-authentication products; overlaps with Flexdoc's Assinatura Digital, Flex ID, and FlexSign modules for the same enterprise customer base.
• Boa Vista SCPC: Brazilian credit bureau offering identity, fraud, and KYC-related data products to banks, fintechs, and retailers; competes in adjacent identity-data layers used during onboarding and credit-origination workflows.
• Mitek Systems: U.S.-listed specialist in mobile document capture, identity verification, and biometrics; provides comparable documentoscopy and KYC technology that Flexdoc's product suite overlaps with, particularly in regulated financial workflows.

Others

• Valid Certificadora: Sibling company under the Valid Soluções S.A. parent; provides digital certification, e-signature, and ICP-Brasil credentials with overlapping identity-verification capabilities for regulated Brazilian customers.

Direct peers

• Unico (IDwall): Brazilian identity-verification company focused on facial recognition and KYC for banks, fintechs, and e-commerce; offers competing biometric authentication and document-validation APIs to the same regulated buyer base as Flexdoc.
• Acesso Digital: Brazilian identity-verification and digital-onboarding platform widely used by Brazilian banks and fintechs; directly competes with Flexdoc in facial biometrics, eKYC, and fraud-prevention workflows for financial institutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/flexdoctec
• LinkedInlinkedin.com/company/flexdoc-tecnologia
• Instagraminstagram.com/flexdoctecnologia
• Xx.com/FlexDocs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flexdoc