What Lewis-Manning Hospice Care does

Lewis-Manning Hospice Care is a UK-registered charity (Charity No. 1120193, Company No. 06278709) founded in 1991 and headquartered in Poole, Dorset, providing free specialist palliative and end-of-life care to people living with cancer and other life-limiting illnesses across Poole, Bournemouth, Purbeck, East Dorset, Christchurch, and surrounding areas. The charity operates an anticipatory care model, intervening early rather than only at end of life, serving patients aged 11 to 97, recently expanded to include nearly 20% more patients year-on-year and over 1,200 local residents annually. Its clinical service portfolio includes palliative nursing care, hospice at home, day hospice, breathlessness service, lymphoedema clinic, counselling and bereavement support, complementary therapy, and — following the May 2026 merger with Rising Voices Wessex — the Lewis-Manning Rising Voices Choir. Care is delivered via home visits, community hub drop-ins (e.g., Swanage Focus Centre), the Sunflower House therapies centre (opened October 2025 with five therapy suites), and virtual channels, with referrals accepted from GPs, hospitals, community teams, and clinical commissioning groups.

The business model is a community-led fundraising operation. The charity must raise over £4.2 million annually to keep services running, with only 12% (~£500K) sourced from NHS Dorset and the remaining 88% generated through charitable activities. Revenue streams include: 11 charity shops across Dorset (Ashley Cross, Boscombe East, Christchurch, Ferndown, Highcliffe, Poole, Ringwood, Swanage, Westbourne, Wimborne, Winton), an online shop and eBay store, individual donations and regular giving, a lottery programme via Local Hospice Lottery, corporate partnerships (e.g., Hall & Woodhouse, NFU Mutual, Poole BID, Stewarts Garden Centres), sponsored events (Muddy Dog Dash, Fire Walk, Candles on the Quay), and legacy gifts. Operational technology is limited to standard e-commerce and fundraising integrations (JustGiving, CAF, Eventbrite, Royal Mail, eBay); AI/ML is not part of the operating model. The organisation is governed by a Board of Trustees (chaired by Cecilia Bufton since November 2025) and led by Chief Executive Clare Gallie, with a wholly owned retail subsidiary Lewis-Manning Hospice Care (Retail) Ltd handling shop operations. CQC-rated Good and UK GDPR compliant.

Name

Lewis-Manning Hospice Care

Legal name

Lewis-Manning Hospice Care

Website

https://lewis-manning.org.uk

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

Lewis-Manning Hospice Care is a Dorset hospice charity providing free specialist palliative care, counselling, and wellbeing services to over 1,200 local residents annually, funded through 11 charity shops, donations, and corporate partnerships.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

akta.pro secondary industries

Home Hospice Agencies (HLAFAEAC), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)

Keywords

• Hospice care services
• Palliative care
• Bereavement counselling
• Lymphoedema treatment
• Charity retail

Headquarters

HQ city

Poole

HQ country

United Kingdom

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. NHS Dorset Funding: Lewis-Manning receives approximately 12% of its annual funding from NHS Dorset. The remaining 88% must be raised through charitable activities.
2. Retail Shops: The charity operates 11 charity shops across Dorset (Ashley Cross, Boscombe East, Christchurch, Ferndown, Highcliffe, Poole, Ringwood, Swanage, Westbourne, Wimborne, Winton) and an online eBay store, generating revenue from the sale of pre-loved clothing, homeware, and furniture.
3. Donations and Fundraising: Individual donations, regular giving, and one-off gifts are solicited through the website, direct mail, email campaigns, and events. The charity also runs a lottery programme via Local Hospice Lottery.
4. Corporate Partnerships and Events: Corporate partners such as Hall & Woodhouse, NFU Mutual, and Poole BID provide funding through Charity Days, community pledges, and sponsorship of events such as Muddy Dog Dash, Fire Walk, and Candles remembrance events.
5. Legacies and Gifts in Wills: The charity actively promotes legacy giving and gifts in wills as a significant revenue stream.
6. House Clearance Services: Charged house clearance services for large clearances, in addition to free collection services for sellable items that generate retail revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

Lewis-Manning Hospice Care is a registered charity providing free specialist palliative nursing care and wellbeing services to people living with cancer and other life-limiting illnesses across Poole, Bournemouth, Purbeck, East Dorset, and Christchurch. The charity delivers an anticipatory care model across services including palliative care, breathlessness service, lymphoedema clinic, counselling, complementary therapy, hospice-at-home, and day hospice, supplemented by 11 charity shops, an online store, and an eBay store that generate sustainable income to support care delivery.

Product overview

Lewis-Manning Hospice Care operates as a multi-service hospice charity providing free specialist palliative nursing care and wellbeing services to people across Poole, Bournemouth, Purbeck, East Dorset, and surrounding areas. The organisation delivers an integrated portfolio of clinical services (palliative care, breathlessness service, lymphoedema clinic, counselling, complementary therapy) alongside retail operations (11 charity shops, online shop, eBay store, house clearance service) and fundraising activities (events, lottery, corporate partnerships). In 2025, the organisation opened Sunflower House as a new therapies hub and merged with Rising Voices Wessex to add a community choir programme. Services span from hospice at home care and day hospice to retail-based fundraising, all unified by an anticipatory care approach focused on early intervention and supporting people to live well with illness.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 1,200 local residents supported annually
• +6 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Rising Voices WessexcoreStrategic or Co-development Partner · 1 May 2026Lewis-Manning Hospice Care merged with Rising Voices Wessex, a Poole-based community choir charity supporting people living with and beyond cancer through singing. The choir now operates as the 'Lewis-Manning Rising Voices Choir', expanding wellbeing support in Dorset. Rehearsals take place weekly on Tuesday evenings at Lewis-Manning's hub on Longfleet Road.
• NFU Mutual BournemouthminorGTM or Marketing Partner · 1 May 2026NFU Mutual Bournemouth launched a six-month community pledge (April 1 – September 30, 2026) donating £10 from every new local policy to Lewis-Manning Hospice Care. The partnership supports the charity's delivery of vital care and wellbeing services for local people facing life-limiting illness.
• Circle Health Group (Harbour Hospital)coreStrategic or Co-development Partner · 1 March 2026Lewis-Manning Hospice Care and Circle Health Group launched a new clinical partnership in March 2026 providing specialist lymphoedema services from the Harbour Hospital in Poole. The partnership offers structured support for cancer patients at risk of developing lymphoedema, with sessions combining clinical expertise from both organisations including patient-led discussions, guided physical activities, lymphoedema education, and nutrition advice.
• Hall & WoodhousecoreGTM or Marketing Partner · 1 November 2025Hall & Woodhouse held its annual Charity Day on 4th November 2025, donating 50% of net sales from its managed pub estate to charity. Lewis-Manning received £33,607 — covering the cost of a nurse making over 2,000 patient visits in Dorset for a year. Hall & Woodhouse aims to donate £1million per annum to local good causes.
• Arts University Bournemouth (AUB)minorStrategic or Co-development Partner · 1 September 2025Lewis-Manning partnered with Arts University Bournemouth to host a sustainable fashion show 'Trash to Treasure' at Porsche Centre Ferndown. AUB's BA Fashion and BA Textiles students transformed charity shop garments into bespoke fashion looks, with Costume students designing Bridgerton-style dresses. Headline sponsor: Marston Holdings.
• Swanage & Purbeck Development TrustminorStrategic or Co-development Partner · 1 April 2025Lewis-Manning partnered with the Swanage & Purbeck Development Trust to provide palliative care advice at The Focus Centre in Swanage. Monthly drop-in sessions (first Tuesday of each month, 10am–2pm) offer confidential support and signposting for health and wellbeing services, without need for referral or appointment.
• Barrett Homes and Care SouthminorGTM or Marketing Partner · 1 April 2025Barrett Homes and Care South sponsored the Muddy Dog Dash 2025 event at Upton Country Park, which raised funds to cover over 980 hours of hospice care.
• Poole BIDminorGTM or Marketing Partner · 1 January 2025Poole BID announced Lewis-Manning Hospice Care as its Charity of the Year for 2025, providing increased visibility and fundraising opportunities for the hospice.
• Stewarts Garden CentresminorGTM or Marketing Partner · 1 January 2025Stewarts Garden Centres sponsored the Christmas Tree Collection and Recycling Campaign, which collected 1,088 trees and reduced 13,600kg of CO2 while raising funds for 1,200 virtual exercise and wellbeing sessions.
• Room to RewardminorOthers · 1 January 2025Lewis-Manning partnered with Room to Reward as part of its Volunteer Reward and Recognition Strategy. The initiative allows the charity to offer six volunteer reward breaks annually to long-serving and nominated volunteers, sourced from unsold hotel rooms donated by hotel partners.
• Bournemouth UniversityminorStrategic or Co-development Partner · 1 January 2024Lewis-Manning Hospice Care partners with Bournemouth University on education initiatives including PhD input and support, Bournemouth University Scholarships, and palliative care guest lectures. The charity hosts an annual Visiting Professor Lecture on palliative and end-of-life care at the Wolfson Lecture Theatre.

Scale indicators8 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Marie Curie: Major UK hospice charity providing hospice care at home and hospice-based services for people with terminal illnesses. Direct peer in hospice service delivery, fundraising model, and volunteer engagement, though operating nationally.
• Dorothy House Hospice Care: Regional UK hospice charity providing palliative and end-of-life care across Bath and surrounding areas with similar community-based delivery, charity retail, and fundraising model. Comparable scale and operational footprint.
• St. Christopher's Hospice: Pioneering UK hospice providing palliative care, hospice at home, and community services with significant clinical research and education programmes. Comparable in service portfolio and educational partnerships.
• Royal Trinity Hospice: London-based hospice charity providing community palliative care, hospice at home, and wellbeing services with charity retail fundraising. Comparable service model and fundraising approach at a different geographic scale.
• Sue Ryder: UK hospice and palliative care charity operating hospices across the country with similar clinical services, charity shops, and volunteer-driven fundraising model. Comparable in service mix and charitable structure.

Others

• Hospice UK: National umbrella body for UK hospices providing advocacy, training, and benchmarking. Not a direct competitor but an industry peer providing sector-level support relevant to Lewis-Manning's operating context.

Regional players

• Weldmar Hospicecare: Dorset-based hospice charity providing palliative care services in the same broader region as Lewis-Manning. Direct area overlap with comparable community hospice model, charity shops, and fundraising approach.
• Mountbatten Hampshire: Hampshire-based hospice charity serving Southampton and West Hampshire, including parts of Christchurch and East Dorset. Strong regional overlap with Lewis-Manning's catchment area and comparable hospice service model.
• Pilgrims Hospices: East Kent-based hospice charity providing palliative care across a defined regional footprint with hospice at home, day hospice, and community services. Comparable regional hospice model with similar service portfolio.

Broad incumbents

• Macmillan Cancer Support: Large UK cancer charity providing some palliative care services, but operates nationally across a much broader cancer support portfolio. Comparable as a charitable cancer/palliative care provider but at a vastly different scale and scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCE82ad_YrT5wfVCt_yN3yWA
• Facebookfacebook.com/LMHospiceCare
• LinkedInlinkedin.com/company/lewis-manning-hospice-care
• Instagraminstagram.com/lm_hospicecare
• Xx.com/LMHospiceCare

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lewis-Manning Hospice Care