Town of Cape Elizabeth

What Town of Cape Elizabeth does

The Town of Cape Elizabeth is an incorporated municipal government serving approximately 9,000 residents in Cape Elizabeth, Maine, United States, organized under an elected Town Council and operating across more than 15 departments including Police, Fire & Rescue, Public Works, Community Services, Fort Williams Park, Planning, Assessing, Code Enforcement, Tax Office, Town Clerk, Finance, Harbormaster, Human Resources, Facilities, and the Thomas Memorial Library. Core functional offerings span public safety (police, fire, EMS, 9-1-1 dispatch), infrastructure (roads, recycling center, harbormaster), community services (parks, recreation, pool, fitness center, senior services including Judy's Pantry and the Thomas Jordan Trust), land-use regulation (planning, zoning, code enforcement, assessing), and civic administration (vital records, elections, tax collection, vehicle registration).

The underlying technology platform is a multi-vendor municipal SaaS stack rather than a single proprietary system. The digital hub is a redesigned town website (capeelizabeth.gov) running on the Revize government CMS, integrated with CivicClerk for agenda and meeting management, GovWell for online building permitting, Invoice Cloud for property tax payments, MapGeo (ArcGIS-based) for property mapping, CodeRED and Smart911 for emergency notifications, FlashVote for SMS-based citizen surveys, GovDelivery for e-newsletters, and Cablecast for CETV public access broadcasting. The Town also maintains dedicated channels on Facebook, Instagram, and YouTube, plus the conservation-focused Greenbelt Gazette newsletter.

The Town's revenue model is non-commercial: it is funded through property taxes, state and federal aid, departmental fees (vehicle registration, building permits, mooring fees, facility reservations, recycling), grants (including NFWF conservation funding), and tourism-driven activity centered on Fort Williams Park and the Portland Head Light lighthouse. As a municipal entity under Maine law, it is not privately owned, has no parent company or subsidiaries, and is not engaged in equity fundraising; governance is by elected officials rather than commercial executives.

Name

Town of Cape Elizabeth

Legal name

Town of Cape Elizabeth

Website

https://capeelizabeth.com

Company type

Private

Founded year

1765

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of Cape Elizabeth is an incorporated municipal government in Maine serving approximately 9,000 residents through 15+ departments, delivering public safety, infrastructure, parks, recreation, library, permitting, and tax services via a multi-vendor SaaS digital platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Management Services (8741), Services-Facilities Support Management Services (8744), Services-Social Services (8300)

akta.pro industry

PRIMARYBPAIACAA

Mayor/City Manager & General Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAB

City Clerk/Records, Elections & Civic Engagement

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAGAEAL

Community Centers & Neighborhood Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYTHAJACAJ

City Squares, Old Towns & Landmark Districts

Travel & Hospitality/Tours, Attractions & Experiences/Attractions & Landmarks (Observation Decks, Monuments, Scenic Sites)

Keywords

• Municipal government services
• Public safety services
• Parks recreation management
• Property tax administration
• Community development

Headquarters

HQ city

Cape Elizabeth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Distribution channels6 records

Marketing channels8 records

Core offering

The Town of Cape Elizabeth is a municipal government that delivers statutory public services to its residents and businesses through 15+ departments. Core offerings include public safety (police, fire, rescue, EMS), public works and recycling, tax collection and assessing, planning and zoning, code enforcement and permitting, parks and recreation (including Fort Williams Park with the Portland Head Light), Thomas Memorial Library, harbors and moorings, community services, and senior services. The town operates a unified web portal integrating multiple third-party SaaS tools to provide residents digital access to services such as property tax payment, vehicle registration, building permits, agenda viewing, GIS property lookup, and emergency alert sign-up.

Product overview

Town of Cape Elizabeth operates a unified municipal website portal built on the Revize government website platform, offering integrated digital services across multiple departments. The core offering includes the main town website (capeelizabeth.gov) serving as the central hub for resident services. This platform integrates several sub-product modules: the CivicClerk Agenda Portal for meeting management, GovWell-based Online Permitting System for code enforcement, Invoice Cloud for property tax payments, an Assessor's Database for property records, MapGeo-based Map Viewer for GIS/mapping, CETV for public access broadcasting, Community Services Programs for recreation, Thomas Memorial Library resources, Emergency Services including Smart911, E-Notify newsletters via GovDelivery, and Recycling Center services. Residents access these services through a single web portal with multiple integrated third-party platforms providing specific functionality.

Differentiator

Problem solved

Functional benefit

Products and services

• Town Website Portal Official municipal website providing residents access to government services, meeting agendas, online permitting, property tax payments, news, and community information.
• Online Permitting System Digital platform for residents and businesses to apply for and track building permits, code enforcement requests, and licensing via GovWell.
• CivicClerk Agenda Portal Meeting agenda and minutes management system for Town Council, School Board, and various boards and committees.
• Property Tax Payment System Online payment platform for property tax bills via Invoice Cloud, supporting credit card transactions.
• CETV Public Access Television Local public access television channel broadcasting town council meetings, community events, and local programming.
• Assessor's Database Online property assessment database providing residents access to property values, tax information, and property records.
• Map Viewer (GIS) Interactive GIS mapping tool for property lookup, zoning information, and spatial data exploration using the MapGeo platform.
• Community Services and Parks Programs Parks, recreation, and community services including facility reservations, program registrations, and Fort Williams Park management.
• Thomas Memorial Library Services Public library services including digital resources, community programs, and reference services for residents.
• Emergency Services (Police, Fire, Rescue, EMS) Fire, rescue, EMS, and police department services including Smart911 emergency profile registration and CodeRED alert sign-up.
• E-Notify Email Subscription Service Email newsletter and notification subscription service for town news, emergency alerts, and meeting updates via GovDelivery.
• Recycling Center Services Municipal recycling center including hours, accepted materials, extended seasonal hours, and household hazardous waste programs.
• Smart911 Emergency Profile System Emergency response data system allowing residents to create a safety profile with critical information provided to 9-1-1 dispatchers during an emergency.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• South Portland Police DepartmentminorStrategic or Co-development Partner · 16 March 2025Partnership between Cape Elizabeth and South Portland Police Departments for youth training programs and regional law enforcement cooperation.
• Cape Elizabeth School DepartmentcoreStrategic or Co-development PartnerCape Elizabeth School Department operates as a separate governmental entity within the town. The town provides facilities and coordinates on shared projects including school building initiatives, budget coordination, and community services programming.
• Greater Portland Council of Governments (GPCOG)minorStrategic or Co-development PartnerRegional collaboration through GPCOG on shared municipal initiatives including regional revenue sharing proposals and planning coordination.
• Cumberland County Soil & Water DistrictminorStrategic or Co-development PartnerCollaboration on environmental restoration projects including Spurwink Marsh restoration, Trout Brook and Kimball Brook conservation initiatives.
• Greater Cape School & Community AllianceminorStrategic or Co-development PartnerMulti-stakeholder alliance launched in 2025 connecting school, town, and community resources for enhanced services and coordination.
• Portland Water DistrictminorOthersPortland Water District trustees include representation from Cape Elizabeth, coordinating water utility services for the region.
• National Fish and Wildlife Foundation (NFWF)minorGTM or Marketing PartnerNFWF awarded grant funding for Spurwink Road environmental improvements and conservation efforts.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Town of Brunswick, Maine: Mid-coast Maine town with comparable municipal service portfolio including police, fire, public works, planning, and library. Similar mid-sized municipal governance model on the Maine coast.
• Town of Kennebunk, Maine: Coastal Maine town with strong tourism draw (beaches, historic district) comparable to Cape Elizabeth's Portland Head Light tourism profile. Similar municipal service mix and tourism-driven fee revenue streams.
• Town of Scarborough, Maine: Adjacent coastal Maine town of comparable size and demographic profile providing the same municipal service mix (public safety, public works, community services, planning, recreation). Most directly comparable peer on geography, services, and governance structure.
• Town of Falmouth, Maine: Nearby Maine coastal town offering the same array of municipal services including police, fire, public works, library, and community recreation. Highly comparable in scale, coastal exposure, and affluent-residential tax base.
• City of South Portland, Maine: Neighboring Maine municipality with active partnership with Cape Elizabeth Police; provides the same municipal services at slightly larger scale. Comparable governance model and shared regional service delivery patterns.
• Town of Yarmouth, Maine: Coastal Maine town of similar size with comparable service portfolio including harbor, library, public safety, and recreation. Directly comparable in coastal geography and small-town governance structure.
• Town of Cumberland, Maine: Small coastal Maine town with similar population scale and residential-property tax base. Operates comparable municipal departments and shares regional school/community alliance patterns with Cape Elizabeth.

Broad incumbents

• City of Portland, Maine: Larger adjacent municipality in the same metropolitan region providing the same municipal services plus Portland Water District coordination. Comparable governance and service delivery, but operates at meaningfully larger scale.

Others

• Maine Municipal Association: State-level association providing shared services, training, and risk pooling to Maine municipalities including Cape Elizabeth. Not a direct competitor but an ecosystem participant that shapes Cape Elizabeth's operating model.
• Greater Portland Council of Governments (GPCOG): Regional council of governments that coordinates planning, revenue sharing, and inter-municipal initiatives across Cape Elizabeth and its peer municipalities. Acts as an enabling/coordination partner rather than a direct competitor.

Market position

Strengths6 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCA9aJxnYlRH0iEHlpsz9f_w
• Facebookfacebook.com/capeelizabethmaine
• Instagraminstagram.com/townofcapeelizabeth
• Xx.com/CapeElizabeth
• LinkedInlinkedin.com/company/pond-cove-elementary-school

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Cape Elizabeth