What Polo iT does

Polo iT is a privately-held Brazilian information technology company headquartered in Salvador, Bahia, founded in 2005, specializing in continuous database administration, monitoring, and cloud infrastructure management for enterprise customers with mission-critical data environments. Its core offering is the DBA Center, a 24x7 managed database administration service built on four pillars (intelligent systems, infrastructure, processes, and senior DBAs) with a 3-minute critical incident SLA, complemented by the proprietary Intelimonitor monitoring platform that enables customized, real-time monitoring of business rules, infrastructure, cloud, and transactional data. The company also offers time-boxed database Assessments (15 and 30 days), multi-cloud administration across Oracle Cloud, Microsoft Azure, and Amazon AWS, and cloud backup and recovery services, with an additional regional operation in Torres Vedras, Portugal focused on Intelimonitor.

The company serves more than 250 clients across 3 countries and manages over 450 database environments, with documented customers in education, healthcare, financial services, software, and chemicals (including Braskem and Conectta Softwares). Polo iT reports more than 20 years of cumulative team experience and over 600 completed assessments, and holds ISO 20000, LGPD, NIST 800-171, and PCI-DSS compliance credentials. Revenue is generated through multi-year managed services contracts for continuous database administration, cloud administration, and backup, supplemented by fixed-price Assessment engagements and pay-as-you-go cloud infrastructure services. Go-to-market is consultative and sales-led, with 15-minute technical conversations and time-boxed assessments used to convert enterprise prospects into ongoing managed services engagements; all services are delivered remotely. The company is founder/owner-operated, with no disclosed venture capital or private equity backing.

Name

Polo iT

Legal name

Polo iT – Informação e Tecnologia

Website

https://polo-it.com.br

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

Polo iT is a Brazilian managed services provider specializing in 24x7 continuous database administration, proprietary monitoring (Intelimonitor), and multi-cloud infrastructure management for enterprise customers with mission-critical database environments in Brazil and Portugal.

Ownership category

akta.pro rank

Product category

Managed Database Administration Services

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Database Tools & Ecosystem (Replication, Backup/Recovery, HA/DR, Monitoring) (HDAEAAAO)

Keywords

• Database administration
• Database monitoring
• Managed database services
• Cloud infrastructure management
• Database assessment

Headquarters

HQ city

Salvador

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. DBA Center - Continuous Database Administration: Ongoing remote database administration service with 24x7 monitoring, risk anticipation, and SLA-based response. Operates as managed services with continuous engagement model.
2. Cloud Administration Services: Cloud infrastructure administration, migration, and monitoring services supporting Oracle Cloud, Microsoft Azure, and Amazon AWS platforms.
3. Cloud Backup and Recovery: Secure, scalable storage solutions for backup and disaster recovery without local infrastructure requirements.
4. DBA Center - Continuous Database Administration: Ongoing remote database administration service with 24x7 monitoring, risk anticipation, and SLA-based response. Operates as managed services with continuous engagement model.
5. Database Assessment Services: Fixed-package assessments (15 or 30 days) delivering prioritized action plans to reduce costs, avoid crashes, and protect system continuity. Includes quick wins implementation.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Polo iT provides continuous (24x7) remote database administration and monitoring services for enterprises running mission-critical database environments, anchored by its proprietary Intelimonitor platform. Offerings include the DBA Center managed service, time-boxed database assessments (15 or 30 days), multi-cloud infrastructure administration (Oracle Cloud, Microsoft Azure, Amazon AWS), and cloud backup/recovery solutions. All services are delivered remotely, with SLA-based critical incident response of up to 3 minutes.

Product overview

Polo iT offers a unified portfolio centered on continuous database administration and intelligent monitoring. The core offering is the DBA Center (24×7 remote database administration service), complemented by Intelimonitor (proprietary monitoring platform), Assessment (time-boxed environment audits), Cloud Administration (multi-cloud infrastructure management), and Backup em Nuvem (cloud backup solutions). The portfolio is tied together by proprietary technology developed in-house, enabling customized monitoring processes aligned to each client's business needs.

Differentiator

Problem solved

Functional benefit

Brands

• Intelimonitor: Proprietary business monitoring platform providing proactive and predictive real-time monitoring of business rules, operational critical points, infrastructure, cloud, services, transactional data, and processed data.

Products and services

• DBA Center The flagship 24x7 continuous database administration service for enterprises with mission-critical database environments. Provides ongoing remote database monitoring, risk anticipation, and incident response with SLA of up to 3 minutes, organized around four pillars: Intelligent Systems, Infrastructure, Processes, and an Experienced DBA team.
• Intelimonitor Proprietary in-house business monitoring platform providing proactive and predictive real-time monitoring of business rules, critical operational points, infrastructure, cloud, services, transactional data, and processed data. Enables customized monitoring processes aligned to client business needs.
• Database Environment Assessment 15- to 30-day remote database environment assessment delivering a prioritized action plan to reduce costs, prevent outages, and protect system continuity. Covers availability, performance, security, and compliance, with quick wins implemented within the assessment window.
• Cloud Administration Cloud infrastructure administration service covering strategy, migration planning, implementation, and ongoing support for Oracle Cloud, Microsoft Azure, and Amazon AWS environments. Includes pay-as-you-go pricing for consumed resources.
• Cloud Backup (Backup em Nuvem) Cloud storage solution providing secure, scalable, and durable backup and recovery environments for enterprises seeking efficiency and scalability in their backup and recovery operations, without the need for local infrastructure.

Quantifiable outcome

• 3-minute SLA response time for critical incidents, 24x7
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• Oracle CloudcoreTechnology or IntegrationOracle Cloud infrastructure platform supported as part of Polo iT's cloud administration services. Services include strategy, planning, migration, administration, and monitoring of Oracle Cloud environments.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure cloud platform supported as part of Polo iT's cloud administration services. Services include infrastructure management, migration support, and ongoing administration.
• Amazon AWScoreTechnology or IntegrationAmazon Web Services cloud platform supported as part of Polo iT's cloud administration services. Full spectrum of cloud services including compute, storage, and database management.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Datavail: US-headquartered managed database services provider delivering 24x7 DBA, monitoring, and cloud database administration for Oracle, SQL Server, and open-source platforms — directly overlapping with Polo iT's DBA Center and Intelimonitor offerings across enterprise customers.
• Pythian: Global managed data and database services firm offering 24x7 monitoring, DBA, and cloud data platform services. Comparable to Polo iT in its continuous-administration, SLA-driven delivery model for enterprise database estates.
• Percona: Open-source database services and tools company providing managed services, monitoring, and consulting for MySQL, PostgreSQL, MongoDB, and other open-source databases — a direct peer in mission-critical database administration and monitoring.

Regional players

• TOTVS: Leading Brazilian enterprise software and cloud platform company. Overlaps with Polo iT at Brazilian enterprise customers (especially in finance, manufacturing, healthcare) and offers adjacent cloud and managed infrastructure services.
• Locaweb: Brazilian cloud hosting and managed services provider with database hosting, backup, and cloud infrastructure offerings. Comparable Brazilian SMB/enterprise customer base and overlap in cloud administration and backup services.
• Stefanini: Large Brazilian-origin IT services and consulting group with database, cloud, and managed services offerings. Comparable in geographic focus (strong Brazil/LATAM presence) and enterprise customer base, but at much larger scale and broader portfolio.

Broad incumbents

• SolarWinds Database Observability: SolarWinds' database performance monitoring suite (DPA) competes directly with the monitoring layer of Polo iT's DBA Center, particularly for enterprises evaluating tooling rather than managed services.
• Quest Software: Provider of database management, monitoring, and administration tools (Toad, Foglight) used by enterprise DBAs. Competes with the Intelimonitor platform and broader Polo iT service portfolio at the tooling layer.
• IDERA: Established vendor of database management, monitoring, and performance tools (SQL Diagnostic Manager, DBArtisan, etc.) competing in the same database monitoring/admin tool category as Intelimonitor but as part of a broader portfolio.

Emerging players

• Rimini Street: Third-party enterprise software support and managed services firm, including database-adjacent services for Oracle and SAP estates. Comparable wedge of vendor-independent database and application support for cost-conscious enterprises.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/polo-it
• Instagraminstagram.com/_poloit
• Xx.com/poloit
• Facebookfacebook.com/poloitbrasil

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Polo iT