Airmes

What Airmes does

Airmes is a French web-based SaaS platform developed by SCIC Action Information Recherche (AIR), headquartered in Besançon, that delivers a Dossier Usager Informatisé (DUI) to social and medico-social establishments (ESSMS) serving people with disabilities. Founded as an association in 1985 and transformed into a cooperative (SCIC) in September 2021, Airmes builds a unified user record combining a centralized dossier, transmission notebook, scheduling module, personalized project planning, and a proprietary 2,640-item multidisciplinary evaluation grid validated by a scientific council and aligned with the GEVA framework and PCH child assessments. The platform is web-accessible from computers, tablets, and mobile phones, uses end-to-end secure data chaining, and is interoperable with the French national health infrastructure: DMP (Dossier Médical Partagé), MSSanté, Mon Espace Santé, and the INS (Identité Nationale de Santé) identifier, with authentication via DevBox Santé and CPx cards.

The product portfolio comprises the core Airmes DUI, the standalone PCH enfant application for child disability compensation decisions, and Airmes Académie for professional training, with 4,300+ training hours delivered annually. Airmes is the first DUI editor interoperable with the Canopée observatory platform, enabling aggregated anonymized data feeds for national disability observatories. The software is deployed across 900+ establishments in France, Belgium, and Switzerland, supporting 20,300+ active professional assignments and 44,600+ open user files.

Airmes operates a subscription-based SaaS revenue model with annual billing and quote-based pricing that is not publicly disclosed. Distribution is multi-channel: direct enterprise field sales, inside sales, the RESAH Système d'Acquisition Dynamique (Category 4 admission, March 2021) for public-sector procurement, a 2021 framework agreement with UNAPEI covering 550 associations and 3,000+ establishments, and the Boréas commercial network for sales and deployment support. Customer segments are primarily ESSMS in the disability sector (PH), with secondary use by liberal health professionals, families/service users, and MDPH teams. The cooperative structure requires reinvestment of at least 20% of annual revenue into software evolution and research-action projects, and the company maintains regulatory compliance with Lois 2002-2 and 2005, RGPD, Serafin-PH, ENS, and the Ségur du Numérique en Santé roadmap.

Name

Airmes

Legal name

SCIC Action Information Recherche (AIR)

Website

https://airmes.eu

Company type

Private

Founded year

1985

Operating status

Operating

Short description

Airmes is a French SaaS platform providing a Dossier Usager Informatisé for social and medico-social establishments serving people with disabilities, integrating with French national health infrastructure. Deployed across 900+ structures in France, Belgium, and Switzerland.

Ownership category

akta.pro rank

Product category

Medico-Social Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)

Keywords

• Medico-social software
• Disability management platform
• User file management
• Healthcare interoperability
• Social care SaaS

Headquarters

HQ city

Besançon

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. SaaS Software Subscription: Airmes operates as a subscription-based SaaS (Software as a Service) solution delivered in cloud mode (abonnement SAAS). ESSMS establishments subscribe to access the DUI platform, including software, installation, maintenance, and associated service provisioning for deploying the computerized user file solution. The software is available through the RESAH SAD procurement framework.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Airmes is a web-based SaaS platform (Dossier Usager Informatisé / DUI) designed for social and medico-social establishments (ESSMS) serving people with disabilities. The platform centralizes user file management, transmission notebooks, scheduling, personalized project tools, and a 2,640-item multidisciplinary evaluation grid aligned with GEVA and PCH frameworks. It is interoperable with the French national health infrastructure including DMP, MSSanté, Mon Espace Santé, and INS, and is accessible via browser on computers, tablets, and mobile phones.

Product overview

Airmes is a unified web-based medical-social software platform dedicated to disability support, providing a comprehensive suite of integrated modules for beneficiary management. The core Airmes platform includes the Cahier de transmissions (communication), Agenda (scheduling), Dossier unique (data centralization), and Projet personnalisé (individualized planning) modules. Supporting modules include the Grille d'évaluation pluridisciplinaire (2640-item evaluation framework) and Synthèses du suivi sanitaire (health tracking summaries). The portfolio extends to the standalone PCH enfant application for child disability compensation decisions and Airmes Académie for training services. The platform operates as SaaS accessible via web, computer, tablet, or mobile, with end-to-end security encryption.

Differentiator

Problem solved

Functional benefit

Products and services

• Airmes (Logiciel médico-social DUI) Web-based SaaS platform (Dossier Usager Informatisé) for social and medico-social establishments (ESSMS) serving people with disabilities. Includes transmission notebooks, scheduling, centralized user files, personalized project tools, and a multidisciplinary evaluation grid. For ESSMS directors, professionals, MDPH teams, and liberal health collaborators.
• Application PCH enfant Free web application for evaluating children with disabilities in reference to normal development patterns, GEVA-compatible. Designed for MDPH teams to support Prestation de Compensation du Handicap (PCH) decisions for children.
• Airmes Académie Training services and academy offering onboarding and ongoing professional education for Airmes software users, including over 4,300 hours of training delivered annually to medico-social professionals.

Quantifiable outcome

• 900+ structures served in France, Belgium, and Switzerland
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• RESAH (Réseau des Acheteurs Hospitaliers)coreChannel Partner/ Reseller/ Distributor · 4 March 2021Airmes was admitted to the RESAH Système d'Acquisition Dynamique (SAD) in Category 4 for SaaS DUI solutions targeting medico-social establishments for persons with disabilities (ESMS PH). This admission (March 3, 2021) allows public ESSMS buyers to procure Airmes through the certified RESAH procurement platform, guaranteeing tool compliance with the national référentiel socle.
• UNAPEI (Union Nationale des Associations de Parents et Amis de Personnes Handicapées Mentales)coreStrategic or Co-development Partner · 1 January 2021UNAPEI and Airmes signed a framework agreement (accord-cadre) in 2021. UNAPEI represents 550 parent and friend associations managing 3,000+ specialized establishments. The partnership promotes Airmes services to affiliated associations and establishments, with preferential pricing and quality commitments. The collaboration followed the successful Canopée project partnership.
• Canopée (formerly ObServeur)coreStrategic or Co-development Partner · 1 January 2021Airmes collaborated with UNAPEI on the ObServeur project (now Canopée) from late 2018, becoming the first DUI software editor interoperable with the platform. Canopée is a secure platform that aggregates anonymized data from DUI software to create observatory data on disability, supporting policy decisions with real-time objective information. Airmes contributes user data through the integration.
• CNSA (Caisse Nationale de Solidarité pour l'Autonomie)coreStrategic or Co-development Partner · 1 January 2020AIRMES and CNSA partnered for the uniformization of disability person data. CNSA leads a working group (with ASIP, ANAP, DGCS) to standardize data in the medico-social sector as part of Ma Santé 2022. CNSA also supported the PCH enfant application development. CNSA pilots the ESMS Numérique program.
• Université de RouenminorOthers · 1 January 2013Host of the Airmes scientific council meetings (September 18-20, 2013). The scientific council, composed of academic experts including Professor Jean-Jacques Detraux, defines the evolution orientations of Airmes software and validates the 2,640-item evaluation grid.
• DevBox SantécoreTechnology or IntegrationDevBox Santé is a health toolbox partner required for DMP access. Professionals equipped with CPx (CPS/CPE) cards need DevBox Santé installed to consult the DMP from within Airmes. It provides the technical authentication layer enabling secure access to shared health records.
• AIR - Action Information Recherche (SCIC)coreStrategic or Co-development PartnerAIR (Action Information Recherche) is the parent cooperative organization and the author of the Airmes software. Founded in 1985, AIR is a SCIC (Société Coopérative d'Intérêt Collectif) whose purpose is to promote aid relationships, information, and research on disability and aging. AIR provides scientific governance, research-action projects, external evaluations, and training services. AIR reinvests at least 20% of revenue into Airmes evolution.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Softway Medical: French hospital software vendor offering EHR and patient management solutions serving public and private healthcare establishments; competes for the same French regulated health-IT wallet and could extend into medico-social DUI.
• Maincare Solutions: French health IT vendor providing hospital information systems and medico-social solutions, including DUI offerings for ESMS; comparable to Airmes in serving ESSMS customers but with a broader hospital-centric portfolio.
• Dedalus France: European healthcare IT leader with a strong French hospital EHR footprint (and ENovacom interoperability unit); overlaps with Airmes in medico-social DUI procurement and brings materially greater scale and international reach.
• Cegedim: Listed French health technology group offering EHR, medico-social, and insurance software; competes with Airmes in the broader French health-IT procurement space with materially larger resources.
• Orisha (formerly Cegedim Santé): French healthcare IT group offering a broad portfolio of EHR, practice management, and medico-social solutions; competes with Airmes in DUI via its healthcare software suite and has substantially larger sales coverage and capital base.

Emerging players

• Lifen: French health-tech company focused on secure document exchange between healthcare professionals, overlapping with Airmes' MSSanté/DMP integration layer and emerging as a potential interoperability competitor or partner.

Direct peers

• Teranga Software: French software editor specializing in DUI (Dossier Usager Informatisé) for medico-social establishments, directly competing with Airmes in the ESSMS disability sector with comparable SaaS delivery and regulatory positioning.

Others

• ENovacom (Dedalus group): Healthcare interoperability specialist within Dedalus providing secure messaging, identity management, and integration tools for DMP/MSSanté; adjacent to Airmes as an infrastructure enabler for French national health interoperability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/LogicielAIRMES
• Facebookfacebook.com/airmes
• LinkedInlinkedin.com/company/indicio-technologies

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Airmes