What Cegedim does

Cegedim is a French healthcare technology and services company founded in 1969, headquartered in Boulogne-Billancourt and listed on Euronext Growth Paris under ticker CGDM. The company reports approximately 6,500 employees across more than 10 countries and generated FY2025 revenue of €649.2 million, organized into five business units: Health & Provident Insurers (€167.5M, 25.8%), Business Services (€181.5M, 28%), Healthcare Professionals (€133.6M, 20.5%), Data & Marketing (€127.8M, 19.7%), and Cloud & Support (€38.7M, 6%). Cegedim serves healthcare professionals (physicians, pharmacists, physiotherapists, speech therapists, midwives, nurses, orthoptists, podiatrists), pharmaceutical companies, supplementary health and provident insurers, and enterprises across France and Europe, with operational presence in the UK, Spain, Belgium, Romania, Switzerland, Germany, Italy, Morocco, the USA, and Chile.

At the product level, the portfolio is anchored on integrated practice and pharmacy management software (MLM, Crossway, MédiClick for physicians; Smart Rx for pharmacies; Kiné+, Infi+, Ortho+, Medi+ for paramedical specialties), the Base Claude Bernard (BCB) drug database with 450,000+ products used by 150,000+ healthcare professionals, the Maiia online appointment and teleconsultation platform, and insurance back-office platforms such as Activ'Infinite (managing 17 million+ people) and Actisure for expatriate health plans. Underlying these products is a sovereign cloud infrastructure—Cegedim.cloud—certified HDS, ISO 27001, ISO 20000, ISO 27017, ISO 27018, and ISAE 3402 Type II, hosted exclusively in mainland France and integrated with French regulatory standards (SESAM-Vitale, DMP, MSSanté). Proprietary health data assets include Market Intelligence and Patient Intelligence, which together record over 1 billion procedures drawn from a 3,000-physician permanent observatory, and GERSData, which captures real purchases from 100% of pharmacies.

Revenue is generated primarily through recurring subscriptions for software licenses (Healthcare Professionals), transaction-based fees for healthcare flow processing (Activ'Xchange processes 400 million flows annually), managed services for payroll, HR, and BPO (Business Services, including TEAMS RH and Sybusiness), data analytics subscriptions to pharmaceutical customers (Data & Marketing), and cloud/managed hosting (Cloud & Support). Distribution is direct enterprise sales supplemented by SaaS/cloud delivery. The company is controlled by the Labrune family, with Jean-Claude Labrune as Chairman and CEO, Laurent Labrune and Pierre Marucchi as Managing Directors, and Aude Labrune on the Board of Directors. Recent strategic activity has included acquisitions in real-world evidence (Clinityx, October 2022) and medical AI (majority stake in Phealing, November 2023), a €230 million syndicated loan in July 2024 to extend debt maturity, and a major reorganization of pharmacy operations in France in early 2026 that cut approximately one-third of that segment's workforce.

Name

Cegedim

Legal name

Cegedim S.A.

Website

https://cegedim.com

Company type

Public

Founded year

1969

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Cegedim is a French public healthcare technology and services company providing integrated software, drug databases, real-world data, cloud hosting, and BPO solutions to healthcare professionals, pharmacies, pharmaceutical companies, and health insurers across more than ten countries, generating €649.2 million in 2025 revenue.

Ownership category

akta.pro rank

Product category

Healthcare IT Software

NAICS

Software Publishers (513210), Health Care and Social Assistance (62), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

akta.pro secondary industries

Medication Pricing, Copay Assistance & Patient Financial Support Tools (HLACAKAN), Health Information Management (EHR) & Medical Office Administration (EDAOAJAF), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Healthcare IT software
• Practice management software
• Drug database solutions
• Health insurance software
• Health data analytics

Headquarters

HQ city

Boulogne-billancourt

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Software & Services (Healthcare Professionals): Revenue from healthcare professional software including practice management, pharmacy management, medication databases, telemedicine and scheduling solutions
2. Flow: E-invoicing, procurement, healthcare flows and data exchange services
3. Data & Marketing: Health data analytics, pharmaceutical marketing, digital promotion and communication solutions
4. BPO: Business process outsourcing including payroll, HR services, customer relationship management and call center services
5. Cloud & Support: Cloud hosting, IT infrastructure services and cybersecurity solutions for healthcare data

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Cegedim develops and distributes healthcare IT software, healthcare data platforms, and related services across five business segments: practice and pharmacy management software for healthcare professionals (MLM, Crossway, MédiClick, Smart Rx, Kine+/Ortho+/Medi+4000), the Base Claude Bernard drug database, insurance and third-party payer management software, healthcare data analytics and market intelligence for pharmaceutical companies, e-invoicing/HR/payroll business services, and HDS-certified sovereign cloud hosting. Its offering serves healthcare professionals, pharmaceutical companies, mutual and provident insurers, and enterprises across Europe.

Product overview

Cegedim is a global technology and services company founded in 1969 with approximately 6,500 employees across more than 10 countries, generating €649.2 million in 2025 revenue. The company operates a platform-plus-modules architecture organized into five business units: Health & Provident Insurers (25.8%, €167.5m), Business Services (28%, €181.5m), Healthcare Professionals (20.5%, €133.6m), Data & Marketing (19.7%, €127.8m), and Cloud & Support (6.0%, €38.7m). The core product portfolio centers on healthcare IT software including practice management solutions for healthcare professionals (MLM, Crossway, MédiClick for doctors; Smart Rx for pharmacies; Kine+, Infi+, Ortho+, Medi+ for paramedical specialties), the Base Claude Bernard (BCB) drug database used by 150,000+ healthcare professionals, and the Maiia telemedicine and appointment scheduling platform. Insurance offerings include Activ'Infinite, iSanté & SP Santé, iGestion, Beyond, and Actisure. Business services include Sybusiness, SY Pharma, TEAMS RH, and eBeleg for e-invoicing. The Cegedim.cloud subsidiary provides sovereign cloud hosting and IT services. International brands include Vision (UK), STACKS (Chile), and Cegedim RX (UK). Data and analytics products include Market Intelligence, Patient Intelligence, and GERSData for pharmaceutical companies. C-MEDIA provides pharmacy marketing and digital communication solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Maiia: Service platform dedicated to online appointment booking and teleconsultation
• Smart Rx
• Cegedim Health Data
• Cegedim Business Services
• Base Claude Bernard (BCB)
• Cegedim Cloud
• Vision
• GERS
• Cegedim Healthcare Solutions

Products and services

• MLM - MonLogicielMedical.com Web-based LAP-certified medical software for general practitioners and specialists, integrated with the BCB drug database, MSSanté secure messaging, DMP-compliant patient records and SESAM-Vitale electronic invoicing. Eligible for the French Structure Fixed Rate.
• Crossway LAP-certified medical software for GPs and specialists, integrated with the BCB drug database, MSSanté secure messaging, DMP and online appointment scheduling. Eligible for the Medical Convention's Structure Fixed Rate.
• MédiClick LAP-certified medical software for GPs and specialists, with MSSanté secure messaging, DMP-approval, online appointment scheduling and full eligibility for the Structure Fixed Rate.
• Smart Rx - Officine et Groupement Dispensary management software securely hosted for pharmacies, covering dispensing and advice, multi-dispensary coordination, purchase and stock management.
• Base Claude Bernard (BCB) Reference drug database covering over 450,000 products including 18,000 drugs, with codifications, classifications and technical-statutory data, providing scientific information and securing the drug circuit at prescription and dispensing. Used by 150,000 healthcare professionals and the first database approved by the French National Health Authority (HAS).
• Maiia Online appointment booking and teleconsultation platform enabling secure video consultations, automatic reminders and document sharing between patients and healthcare professionals.
• Kine+ 4000 Practice management solution for physiotherapists with over 26,000 users, featuring online calendar management (Docavenue), medical record creation and sharing, teletransmission, reimbursement tracking, and accounting.
• Ortho+ 4000 Practice management solution for speech therapists (6,200+ users) and orthoptists (900+ users), including online calendar management via Docavenue.
• Infi+ 4000 Practice management solution for nurses with over 3,600 users, including round management, medical records, teletransmission and accounting.
• Medi+ 4000 Practice management solution for midwives (1,400+ users) and podiatrists/chiropodists (1,200+ users), including medical records, baropodometry, invoicing, teletransmission and accounting.
• Activ'Infinite Healthcare back office software for protection, individual and collective insurance, supporting transformation of personal insurance jobs and managing over 17 million people via DSN-driven collective insurance workflows.
• iSanté & SP Santé Innovative third party payer system covering the general third party payer scheme, with fully digitalized complete management, online rights checking via Visiodroits and services targeting self-treatment and fraud combating.
• Actisure Software package for healthcare management and protection for expatriates. Adaptable, modular BPM-based solution with quick implementation; received XCelent prizes for Range of Functions and Client Base.
• Beyond by Cegedim Software platform for personal insurance enabling digital transformation, a unified real-time view of third-party and non-third-party payment management, rapid market introduction of new offerings and reduced administrative costs.
• iGestion Healthcare management delegation solution offering modular white-label products and overflow management, with personalized KPIs, dashboards and digitalized Third Party Payer Cards.
• Hospitalis Electronic supply and product catalogue management for hospitals, digitizing sales and logistics processes and securing the supply chain for healthcare institutions.
• Market Intelligence Market analysis database based on patient prescription data, chosen by the French Ministry of Health, covering more than 1 billion recorded procedures including patient and prescriber profiles, diagnoses, pathologies, prescriptions and treatment methods from a 3,000-physician observatory.
• Patient Intelligence Fully anonymous longitudinal patient data derived from prescriptions, with 1 billion+ recorded procedures including patient profiles, diagnoses, pathologies, prescriptions, treatment methods, reimbursement and examination results.
• GERSData Real-purchase data of healthcare products across 100% of pharmacies, including Sell-out GERS dispensation data, qualification segmentation, pharmacy potential calculation and market share analysis for pharmaceutical companies.
• Sybusiness End-to-end digitalisation of the Contract to Pay process (Order-to-Cash and Procure-to-Pay) and automation of invoice processing with ERP integration.
• TEAMS RH Complete and modular HR and payroll outsourcing solution designed for agility, reliability and performance; available in Morocco and Switzerland.
• eBeleg Service Cloud platform for EN 16931 compliant exchange of e-invoices, ERP integration and digitalization; available for the German market.
• Vision UK healthcare system designed for shared care and collaboration across multi-specialty teams, with companion modules Vision Anywhere, Vision 360, Vision Community, Vision Tasks and Vision Appointments.
• Nexphase Fully flexible UK pharmacy management system (Pharmacy Manager) allowing dispensing, labeling, ordering and endorsing in any order, with optional CRx modules.
• SmartHIS SaaS hospital information system covering appointments, medical history, invoicing and collection, with a single EHR spanning hospitalization, external consultation, outpatient and emergency.
• OMIap Software for public administration preventative medicine, integrating all patient health data across Chilean primary care.
• Cegedim.cloud Sovereign cloud hosting and IT services certified HDS, ISO 27001, ISO 20000, ISO 27017 and ISO 27018, including colocation in Tier III/III+ data centres, public cloud IaaS/PaaS, private cloud, storage/backup as a service, connectivity and messaging.
• Activ'Xchange Healthcare flow hubs for complementary healthcare bodies, providing management, processing and analysis of healthcare flows (DSN, NOEMIE, SESAM), with 400 million flows processed annually.

Quantifiable outcome

• Over 17 million people managed through Activ'Infinite software
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• VoccacoreStrategic or Co-development Partner · 8 June 2026Maiia (Cegedim) and Vocca are joining forces to relieve 100,000 healthcare workers of the burden of excessive phone calls through AI-powered phone assistant technology.
• Association of Young Geriatricians (AJG)minorStrategic or Co-development Partner · 2 June 2026Claude Bernard (Cegedim) and the Association of Young Geriatricians (AJG) formed a groundbreaking partnership aimed at embedding medical AI in real-world practice.
• PhealingcoreStrategic or Co-development Partner · 30 November 2023Cegedim took a majority stake in Phealing, a start-up specializing in real-time secure drug delivery and prescription verification, to enhance medical AI capabilities. This strategic move aims to improve pharmacy safety, reduce medication errors, and expand healthcare technology solutions.
• ClinityxcoreStrategic or Co-development Partner · 20 October 2022Cegedim acquired French health data company Clinityx to strengthen its position in real-world data and evidence solutions. The acquisition aims to accelerate the development of research infrastructure and access to French healthcare data among European stakeholders.
• MarionnaudminorChannel Partner/ Reseller/ DistributorC-MEDIA developed a network of screens in selected perfume stores in partnership with Marionnaud for digital display advertising in window and inside locations.

Scale indicators15 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Doctolib: French leader in online appointment booking and teleconsultation, directly competing with Cegedim's Maiia platform. Doctolib has captured dominant share among French HCPs and patients with a consumer-grade UX, pressuring Maiia's growth and overall competitive positioning in the French digital health market.
• CompuGroup Medical: German-headquartered European healthcare IT vendor serving physicians, dentists, hospitals, and pharmacies with practice management software, drug databases, and clinical decision support. Direct competitor to Cegedim's MLM, Crossway, and Smart Rx product lines across multiple European geographies.
• VIDAL Group: French drug database and clinical decision support provider, the most direct competitor to Cegedim's Base Claude Bernard (BCB) in the French market. Both serve as primary references integrated into physician practice management software for prescription safety.

Broad incumbents

• Dedalus Group: European leader in hospital information systems and diagnostic software, with significant presence in France, Italy, Germany, and the UK. Broadly overlaps with Cegedim's SmartHIS, Hospitalis, and Vision product lines across the European hospital IT market.
• IQVIA: Global leader in healthcare data analytics, clinical research, and pharma market intelligence, directly comparable to Cegedim's Market Intelligence, Patient Intelligence, and GERSData offerings. Notably acquired Cegedim's CRM and Strategic Data Division in 2015.
• Wolters Kluwer Health: Global provider of clinical drug information (Medi-Span, Lexicomp), clinical decision support, and healthcare compliance solutions. Directly comparable to Cegedim's BCB drug database and Clinical Data Services offerings in the global drug information market.
• Maincare Solutions: French hospital information system vendor offering EHR, patient management, and healthcare data solutions, comparable to Cegedim's SmartHIS and Hospitalis product lines in the French hospital market. Now part of the Dedalus Group ecosystem.
• Orange Business Services (Healthcare): Major European telecom and cloud services provider with a healthcare vertical offering hosting, integration, and digital health solutions. Comparable to Cegedim.cloud's sovereign hosting and Cloud & Support business unit serving healthcare enterprises.

Emerging players

• Health Catalyst: US-based healthcare data and analytics platform providing insights to health systems and life sciences companies, overlapping with Cegedim's Market Intelligence and Patient Intelligence analytics offerings, though focused on the US provider market.

Others

• BICS / Teleperformance (CRM/BPO for healthcare): Global BPO and customer experience outsourcer operating in healthcare payer services. Comparable to Cegedim's iGestion healthcare management delegation and broader BPO services targeting insurers and healthcare organizations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CegedimRM
• Facebookfacebook.com/CegedimRM
• LinkedInlinkedin.com/company/cegedim-relationship-management
• Instagraminstagram.com/cegedimgroup

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries20 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A24 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cegedim