What CTT Group does

CTT Group is a UK-based, founder-owned multi-disciplinary professional services and software organization established in 2003 by Bob Massey and the late Clive Ponder, headquartered at Gables House in Leamington Spa, Warwickshire. The group supports the UK's professional financial adviser community through five operating sub-brands (CTT Tax & Trust, CTT Legal, CTT Accountancy, CTT Private Client, CTT Professional Services) plus a regulated partner law firm (CTT Law, established 2018), delivering estate planning, will writing, tax, trust, probate, and executor services both to advisers and their underlying end clients. CTT's primary technology asset is Legacy Software, a proprietary in-house platform combining legal document drafting, CRM, and secure client communication, launched in 2015 and relaunched as a cloud-based platform in 2022, with companion modules including Legacy Portal (a client-facing mobile app), Adviser Chat (an AI-powered 24/7 Q&A service with 900+ expert answers and 700+ monthly interactions), Case Tracking (workflow management, launched February 2023), and Digital Reports.

The business model is a B2B membership subscription model layered on top of recurring professional services revenue. Software is sold via two subscription tiers: Professional Processing License at £120+VAT per month for independent advisers and larger practices, and Professional Field Adviser License at £55+VAT per month for field advisers operating within a licensed practice. Supplementary revenue streams include foundation and advanced training courses, professional indemnity insurance for adviser members, and direct professional services (professional trustee, professional executor, conveyancing, accountancy, and tax). CTT also generates fee income from 19 proprietary trust structures developed in-house, most notably RNRB Trusts and the Probate Preservation Plus Trust. The group serves a network of 2,500+ adviser members, supports 600,000+ end clients, and has facilitated the creation of 99,000+ wills through Legacy Software.

CTT Group is privately held with no external institutional investment or public listing disclosed. The company has no parent entity, operates exclusively in the United Kingdom, and runs from a single headquarters. Recent product investment has centered on the Legacy platform (Case Tracking in February 2023, an additional 'industry-shaking' feature announced for October 2023) and on AI integration via Adviser Chat (launched 2021). Leadership is anchored by co-founder and Director Bob Massey, Technical Director Spencer Tattam (with the firm since 2005), Group General Counsel Anthony Mbanefo, and Finance Director Debbie Bates.

Name

CTT Group

Legal name

Countrywide Tax & Trust Corporation Ltd

Website

https://ctt-group.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

CTT Group is a UK founder-owned professional services and software organization that supports the country's 2,500+ financial adviser community with estate planning, tax, trust, and legal services delivered through the Legacy Software platform, AI-powered Adviser Chat, and a network of sub-brands covering law, accountancy, and private client work.

Ownership category

akta.pro rank

Headquarters

HQ city

Leamington Spa

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions: Legacy Software is sold as monthly subscriptions with tiered pricing: Professional Processing License at £120+VAT/month for independent advisers and larger practices, and Professional Field Adviser License at £55+VAT/month for field advisers within practices that already hold a Professional Processing License.
2. Professional Services: Multi-disciplinary professional services including estate planning, will writing, executor services, probate, tax planning, and trust management provided to clients and adviser members.
3. Training Courses: Comprehensive training courses for advisers including foundation courses in estate planning and will writing, plus advanced courses for specialisation. Offered at discounted rates for members.
4. PI Insurance Services: Professional Indemnity Insurance service provided to advisers working with CTT Group, offering coverage for defending against claims.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

CTT Group provides multi-disciplinary professional support—legal, tax, trust, and estate planning services—delivered alongside its proprietary Legacy Software platform to the UK's professional adviser community. The software combines legal document drafting, CRM, case tracking, secure messaging, and digital ID/signing into a single subscription-based tool, while CTT's professional service divisions (CTT Tax & Trust, CTT Legal, CTT Accountancy, CTT Private Client) provide specialist expertise and trustee/executor services to advisers and their clients.

Product overview

CTT Group operates a multi-brand professional services and software ecosystem serving the UK's professional adviser community. The core technology product is Legacy Software, a combined legal document drafting, CRM, and secure client communication platform. This is complemented by the Legacy Portal client app, and several integrated tools including Adviser Chat (AI knowledge retrieval), Case Tracking (case management), Legacy Messaging, and Digital Reports. The software is available through Professional Processing License (£120/month) and Professional Field Adviser License (£55/month) packages. Beyond technology, CTT Group provides professional services through sub-brands including CTT Tax & Trust (trustee/executor services), CTT Legal, CTT Accountancy, CTT Private Client, and Professional Services (training, PI insurance). The group was founded in 2003 and celebrated its 20th anniversary in 2023.

Differentiator

Problem solved

Functional benefit

Brands

• Legacy Portal: Client-facing mobile app for estate planning, enabling clients to manage their digital journey, receive digital reports, and communicate securely with advisers.
• Legacy Software
• Adviser Chat
• Case Tracker
• Legacy Messaging

Products and services

• Legacy Software Estate planning software platform combining legal document drafting (wills, trusts, clauses) with CRM functionality, secure messaging, case tracking, and digital ID/signing. Sold as monthly subscriptions to UK professional advisers (£120+VAT/month Professional Processing License; £55+VAT/month Professional Field Adviser License).
• Legacy Portal (Client Mobile App) Client-facing mobile app for estate planning clients of CTT advisers. Provides a client Fact Find feature, digital reports delivered within 48 hours, personalised educational animations, and secure messaging with their adviser. Available on iOS and Android.
• Adviser Chat (AI Knowledge Retrieval) AI-powered secure chat service for CTT member advisers, preloaded with over 900 Q&As from specialist advisors. Provides direct answers to technical queries across estate planning, law, finance, and tax, with escalation to live in-house specialists for complex questions (handling 700+ chats per month).
• Legacy Training Courses Training courses for advisers covering estate planning, will writing, and Legacy Software utilisation. Includes foundation courses for new advisers and advanced courses for specialisation; offered at discounted rates for CTT members.
• CTT Tax & Trust Services Professional services division offering professional trustee services, professional executor and probate services, and a client care team for long-term care funding disputes. CTT's specialist trust expertise underpins many of the firm's unique trust structures.
• CTT Legal Services Legal services division (delivered via CTT Law, the regulated law firm established in 2018) providing estate planning advice, conveyancing, and legal document services to advisers and their clients.
• CTT Accountancy Services Accountancy services division providing financial and accounting support to professional advisers and their clients.
• CTT Private Client Services Private client services division offering financial planning, estate planning, and wealth management services to individual clients.
• CTT Professional Services (PI Insurance & Business Support) B2B support package for professional advisers including Professional Indemnity (PI) insurance, business support, and training programmes designed to help new advisers set up and existing advisers extend their services.

Quantifiable outcome

• 600,000+ clients served and 99,000+ wills created through Legacy Software
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature6 records

Partnerships

One partnership is on record.

• British Wills & Probate AwardscoreGTM or Marketing Partner · 1 October 2023National awards ceremony where CTT Group served as headline sponsor in October 2023, marking their 20th anniversary celebrations. Major industry event providing visibility among professional advisers.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Others

• STEP (Society of Trust and Estate Practitioners): Global professional body for trust and estate practitioners, whose membership represents CTT's core customer community and whose qualifications (TEP, STEP Diploma) underpin CTT's training product. Indirectly comparable as an ecosystem participant that shapes adviser demand for CTT's training, software, and trust products.

Direct peers

• Saffron Software (Interactive Software / Saffron for Wills): Long-established UK will-writing and estate-planning software vendor used by IFAs, solicitors, and will-writing firms. Closest direct competitor to CTT Legacy because it targets the same adviser channel for will drafting, trust creation, and estate-planning document automation.
• TrustQuay: UK-based trust, corporate services and accountancy software platform serving professional trustees, accountants, and estate-planning firms. Highly comparable to CTT Group because both sell recurring SaaS to UK advisers/trust practitioners and bundle software with adjacent professional services support.
• Arken Software: UK provider of cloud practice management and document automation for accountants, tax advisers and legal professionals, including estate planning workflows. Comparable to CTT's Legacy Software as a vertical SaaS tool that combines CRM, document drafting and client portal capabilities for the professional adviser community.

Broad incumbents

• IRIS Software Group: Large UK vendor of accountancy, legal, HR and compliance software including practice management, document automation and CRM. Comparable as a broader incumbent that overlaps with CTT's adviser-focused estate-planning software and could expand its feature set into the same niche.
• LEAP (Access Group): Widely used UK legal practice management platform offering document automation, CRM, and client portal functionality to solicitors and will-writing practitioners. Comparable to Legacy as a practice-management suite, though positioned more broadly than CTT's estate-planning specialisation.
• Clio: Global cloud legal practice management vendor with growing UK presence, offering case management, document automation and client intake. Comparable to Legacy as a modern cloud platform serving advisers and small law firms, though less specialised in will-writing and trust content.
• The Access Group: Major UK provider of business management software including legal practice management (LEAP), HR, and compliance suites. Comparable as a broad incumbent whose legal-IT stack (LEAP, Oosha, Visualfiles) competes for the same adviser/small-practice software spend that CTT Legacy targets.

Emerging players

• Hoowla: UK-based conveyancing and legal case management platform expanding into wills, probate and estate-administration workflows. Comparable to CTT's Legacy as a newer, cloud-native challenger targeting UK advisers with document automation and client portal capabilities.
• Certainty Software (Certainty Will & Probate): UK software provider for the wills and probate sector, including estate planning, will storage, and adviser tools. Comparable to CTT as a specialist in the same niche but with a different product mix (more probate-system oriented) and smaller scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/ctt-group

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTT Group