Arvato Supply Chain Solutions

What Arvato Supply Chain Solutions does

Arvato Supply Chain Solutions, legally structured as Arvato SE (Societas Europaea), is a third-party logistics (3PL) provider headquartered in Gütersloh, Germany, with operational reach across Europe (notably a major automated site at Hams Hall near Birmingham, UK), North America, Latin America, and Asia. The company employs 10,000+ people and serves enterprise clients across five primary verticals — Fashion/Beauty/Lifestyle, Healthcare, Industrial, Publisher, and Tech — alongside adjacent segments such as technical athletic apparel. Named enterprise customers include Douglas, Deutsche Telekom, Elli, Harman, H&M Group, Olympus, Sennheiser, and Victron Energy.

The company operates four integrated service lines: Supply Chain Management (holistic solution design and process optimization), Logistics & Fulfillment (scalable B2B/B2C and e-commerce fulfillment from order to delivery), Transport Management (integrated transport networks), and Digital Solutions (including the proprietary Customer Experience Cloud platform for post-purchase experience). Operational differentiation rests on a deeply integrated automation technology stack: AutoStore robotic storage systems (165 R5 robots managing 87,600 bins and ~1.2M stored units at Hams Hall, supporting 26,000+ orders/day peak picking — a 53% productivity gain over manual operations), KNAPP EVO Shuttle 2D systems for omnichannel beauty fulfillment, Boston Dynamics Stretch robots for automated inbound truck unloading, and modular, vendor-independent robotics co-developed with Unchained Robotics. Enterprise IT is anchored by SAP on Microsoft Azure, with Microsoft 365 Modern Workplace driving internal collaboration.

The business model is principally contract-based 3PL managed services with project-based and recurring digital components. Revenue streams span third-party logistics services (warehousing, fulfillment, transport management), Digital Solutions (technology-enabled logistics services and subscription-style platforms), and integrated transport management. Pricing is custom quote-based and not publicly disclosed. The go-to-market is enterprise-focused direct sales, supported by an industry-segmented content marketing presence (vertical-specific microsites, partner success stories) and a regional sales infrastructure targeting the company's five core verticals plus adjacent use cases.

Name

Arvato Supply Chain Solutions

Legal name

Arvato SE

Website

https://arvato-supply-chain.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Arvato Supply Chain Solutions is a Germany-headquartered 3PL provider with 10,000+ employees, operating automated fulfillment and distribution centers across Europe, North America, Latin America, and Asia for enterprise clients in fashion, healthcare, industrial, publishing, and tech verticals.

Ownership category

akta.pro rank

Product category

Logistics Services

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Integrated 3PL Contract Logistics (Multi-Service) (TLAIAAAA)

akta.pro secondary industry

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD)

Keywords

• Supply chain management
• Logistics fulfillment
• Transport management
• Warehouse automation
• E-commerce logistics

Headquarters

HQ city

Gütersloh

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Third-Party Logistics (3PL) Services: Provides end-to-end supply chain management, logistics, and fulfillment services on a contract basis. Services include warehouse management, order fulfillment, transport management, and distribution for B2B and B2C channels.
2. Digital Solutions: Technology-enabled logistics services including digital platforms, automation solutions, and software-driven supply chain optimization
3. Transport Management: Integrated transport network solutions and delivery services

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Arvato Supply Chain Solutions is a third-party logistics (3PL) provider delivering end-to-end supply chain management, B2B/B2C fulfillment, and integrated transport management services for enterprise clients across fashion, healthcare, industrial, publisher, and tech verticals. The company operates automated warehouses and fulfillment centers globally, supported by a Digital Solutions portfolio that includes the Customer Experience Cloud post-purchase platform and automation/robotics partnerships with AutoStore, KNAPP, Boston Dynamics, and Unchained Robotics.

Product overview

Arvato Supply Chain Solutions is a 3PL logistics and supply chain management company offering an integrated suite of four core services: Supply Chain Management (holistic solution development and process optimization), Logistics & Fulfillment (scalable B2C/B2B solutions from order to delivery), Transport Management (delivery solutions and integrated transport networks), and Digital Solutions (state-of-the-art technology for customer experience). The Digital Solutions portfolio includes the Customer Experience Cloud for post-purchase experience optimization. The company differentiates through automation and robotics, utilizing partners including AutoStore (robotic storage systems), KNAPP (shuttle systems), Boston Dynamics (unloading robots), and Unchained Robotics (modular robotics solutions) to deliver flexible, reliable fulfillment across industries including fashion, beauty, healthcare, industrial, publisher, and tech.

Differentiator

Problem solved

Functional benefit

Products and services

• Supply Chain Management Holistic supply chain solution development and logistics process optimization service for enterprise clients, designed to scale B2B and B2C operations and unlock untapped potential in clients' supply chains.
• Logistics & Fulfillment Scalable fulfillment and warehousing service for B2B and B2C sales channels, organizing the entire process from order intake to delivery for enterprise clients across multiple verticals.
• Transport Management Integrated transport network design and delivery service for enterprise clients, finding the right delivery solutions and managing shipments from order to delivery.
• Digital Solutions Technology-enabled digital service portfolio that combines Arvato's industry expertise with state-of-the-art digital platforms and automation tools to optimize shopping and post-purchase experiences for client customers. Includes the Customer Experience Cloud sub-product.
• Customer Experience Cloud Digital post-purchase experience platform that unlocks hidden e-commerce potential for clients, providing customers with an optimized post-purchase experience.

Quantifiable outcome

• 53% increase in order picking performance compared to manual solutions
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and strategic.

• AutoStorecoreTechnology or Integration · 10 January 2026AutoStore and Arvato expanded the automated storage system at Arvato's Hams Hall site in Birmingham, increasing capacity by 30%+ with 165 R5 robots managing 87,600 bins. The expansion was completed in just over three months.
• KardexcoreImplementation/ SI/ Consulting Partner · 10 January 2026System integrator Kardex partnered with Arvato and AutoStore for the expansion of the automated storage system at the Hams Hall site.
• Unchained RoboticscoreStrategic or Co-development PartnerArvato and Unchained Robotics developed modular, vendor-independent robotics solutions designed for real-world logistics environments, addressing challenges such as labor shortages and increasing cost pressures.
• KNAPPcoreTechnology or IntegrationPartnership with KNAPP for EVO SHUTTLE 2D system implementation enabling higher throughput for B2B and B2C on conveyor lines while ensuring flexibility for online business.
• Boston DynamicscoreTechnology or IntegrationBoston Dynamics' Stretch robot deployed for robotic truck unloading to automate inbound processes, improving speed and safety of freight unloading operations.
• MicrosoftstrategicTechnology or IntegrationSAP on Azure migration project establishing future-proof IT infrastructure for managing operations across countries. Also includes Microsoft 365 Modern Workplace implementation for global collaboration culture.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• UPS Supply Chain Solutions: UPS Supply Chain Solutions offers contract logistics, distribution, and post-purchase services globally, including healthcare- and retail-focused fulfillment. Its combination of owned technology platforms and global scale makes it a direct comparator for enterprise RFPs.
• DHL Supply Chain: DHL Supply Chain is part of Deutsche Post DHL Group and is one of the world's largest contract logistics providers, offering warehousing, transport, and e-commerce fulfillment across virtually every industry vertical. It is the closest scale and scope comparable to Arvato's integrated 3PL offering.
• GEODIS: GEODIS is a global logistics provider offering contract logistics, freight forwarding, and distribution services across retail, fashion, healthcare, and industrial verticals. Its integrated European footprint and multi-vertical approach closely parallel Arvato's structure.
• Kuehne+Nagel: Kuehne+Nagel is one of the largest global logistics providers with a substantial contract logistics division offering integrated supply chain solutions across industries including healthcare, fashion, and consumer goods. Comparable in scale and vertical breadth to Arvato's integrated offering.

Direct peers

• XPO Logistics: XPO Logistics operates a large contract logistics platform with significant European exposure, serving e-commerce, fashion, and industrial customers with technology-enabled fulfillment. Comparable in vertical mix and automation focus to Arvato's enterprise offering.
• FIEGE Logistics: FIEGE is a German family-owned 3PL provider offering contract logistics, e-commerce fulfillment, and value-added services, with deep fashion, retail, and healthcare expertise in Europe. It is one of Arvato's most direct head-to-head competitors in the German/European mid-market and enterprise segment.
• GXO Logistics: GXO is a pure-play contract logistics provider specializing in warehousing, distribution, and reverse logistics, with a strong emphasis on automation and robotics in fulfillment centers. Its focus on tech-enabled fulfillment and dedicated customer sites directly mirrors Arvato's automation-led model.
• CEVA Logistics: CEVA Logistics provides end-to-end supply chain solutions including warehousing, distribution, and contract logistics, with significant fashion/retail and industrial customer concentrations. Owned by CMA CGM, it competes head-to-head with Arvato for enterprise 3PL contracts.

Others

• KNAPP AG: KNAPP is an Austrian intralogistics technology vendor whose shuttle and storage systems (including EVO Shuttle) are deployed within Arvato's own fulfillment centers. As a technology partner to Arvato, it is the most material ecosystem counterpart rather than a direct service competitor.
• Bertelsmann (parent context): Bertelsmann is the German media and services conglomerate historically associated with Arvato SE. While not a direct peer in logistics services, Bertelsmann's corporate parent relationship provides capital, governance, and customer-cross-sell context for Arvato Supply Chain Solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ArvatoSupplies
• Facebookfacebook.com/arvatoscstr

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arvato Supply Chain Solutions