CPS IT Service

What CPS IT Service does

CPS IT-Service GmbH is a German private IT services firm founded in January 2009 by Holger Schnoor and headquartered in Neubiberg near Munich. The company delivers three core service lines to corporate clients: IT Consulting (infrastructure planning, system integration, client/server architecture, and data protection advisory, including acting as external project or sub-project lead for complex IT projects in enterprise environments), IT Service (managed services, virtualization, legacy migrations, and CTI/telecommunications integration for existing customer infrastructure), and Helpdesk Services (phone/email/fax support backed by SLAs and TeamViewer-based remote assistance).

The technology stack is built around virtualization, storage, backup, and networking — VMware vSphere/ESXi, NetApp storage, VEEAM backup/replication, and LANCOM networking — with Microsoft server products (Exchange, Terminal Server, SQL Server) layered on top. A notable operational asset is an internal test laboratory used to validate hardware and software configurations before customer deployment. CPS holds certified partner status with VMware (Solution Provider Enterprise), NetApp (Silver), VEEAM (Silver), LANCOM, and Lenovo (Silver), and maintains secondary partnerships with Microsoft, Acronis, TrendMicro, Veritas, TeamViewer, HP, Fujitsu, Brother, and Paessler.

The revenue model is professional services and managed services combined: project-based consulting fees, ongoing managed services under SLAs, and recurring helpdesk support. Go-to-market is direct enterprise sales via phone, email, and website inquiry, supplemented by vendor partner referrals. The customer base is predominantly large enterprise clients in the DACH region (Germany-focused), with named reference projects including Motel One (centralized infrastructure across 29 hotels) and AURELIUS Group (financial application migration). The firm is founder-owned, single-entity, with no institutional investors, subsidiaries, M&A history, or disclosed headcount.

Name

CPS IT Service

Legal name

CPS IT-Service GmbH

Website

https://cps.gmbh

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

CPS IT-Service GmbH is a German IT services firm providing enterprise infrastructure consulting, managed services, and helpdesk support centered on VMware, NetApp, and VEEAM technologies, serving large corporate clients primarily in Germany.

Ownership category

akta.pro rank

Product category

IT Infrastructure Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Governance, Compliance & Audit Readiness (BPAEAJAM)

Keywords

• IT infrastructure services
• IT consulting
• Managed IT services
• Server virtualization
• Helpdesk support

Headquarters

HQ city

Neubiberg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Consulting: Consulting fees for infrastructure planning, system integration advisory, and project management services. Includes external project and sub-project management for complex IT projects in corporate environments. Typically one-time project-based engagement leading to implementation services.
2. IT Services and Managed Services: Ongoing services for infrastructure management, system administration, migrations, and extensions of existing client/server environments. Revenue derived from service level agreements (SLAs) with defined response times and support scope.
3. Helpdesk Services: Support services with structured service processes, availability via phone, email, and fax, and processing of issue reports within agreed service level agreements. Includes TeamViewer-based remote support capabilities.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

CPS IT-Service GmbH provides enterprise IT infrastructure consulting, managed IT services, and helpdesk support for large corporate clients in Germany. Its offerings span IT infrastructure planning, system integration, virtualization (VMware/NetApp), backup (VEEAM), legacy system migrations, and SLA-based ongoing support, delivered by a certified team backed by an in-house test laboratory.

Product overview

CPS IT Service is an IT services company (not a software product company) providing three core service offerings: IT Consulting (infrastructure planning, system integration, project management), IT Service (managed services, virtualization, migrations), and Helpdesk Services (SLAs, TeamViewer-based remote support). The company operates as a certified partner for VMware (Solution Provider Enterprise), NetApp (Silver Partner), VEEAM (Silver Partner), and other technology vendors including Microsoft, Lancom, Acronis, TrendMicro, Veritas, HP, Fujitsu, and Brother.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consulting
• IT Service Managed services for existing customer infrastructure including system extensions, legacy system migrations, CTI/telecommunications integration, and virtualization solutions using NetApp, VMware, and VEEAM technologies for corporate clients.
• Helpdesk Services Structured support services with availability via phone, email, and fax, SLA-based incident management, and TeamViewer QuickSupport for immediate remote assistance for business customers.

Quantifiable outcome

• Significant cost savings through virtualization of standard environments like Microsoft Exchange Server or Terminal Server (administration, acquisition, and operating costs)

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core.

• VMwarecoreTechnology or IntegrationVMware Partner – Solution Provider Enterprise status. Provides virtualization solutions (VMware vSphere, ESXi) for customer infrastructure projects. The company offers comprehensive services for VMware products including infrastructure deployment, migration, and management.
• NetAppcoreTechnology or IntegrationNetApp Silver Partner status. Provides storage systems for customer infrastructure solutions. Used in conjunction with VMware for complete virtualization environments.
• VEEAMcoreTechnology or IntegrationVEEAM Silver Partner status. Provides backup and replication solutions for VMware environments. VEEAM Backup & Replication is used for VMware backup operations with vPower technologies.
• LANCOM SystemscoreTechnology or IntegrationCertified partner for professional network solutions. LANCOM provides wireless LAN and site networking solutions manufactured in Germany. Used for customer networking infrastructure projects.
• MicrosoftcoreTechnology or IntegrationLong-term technology partner for operating systems, server software (Microsoft Exchange Server, Terminal Server, SQL Server), and cloud solutions. Staff certified through VMware programs with Microsoft product expertise.

Scale indicators2 records

Recent moves2 records

Expansion highlights2 records

Broad incumbents

• T-Systems: Subsidiary of Deutsche Telekom offering large-scale IT infrastructure, managed services, and consulting to enterprise and public-sector clients in Germany — overlaps with CPS's enterprise infrastructure and managed services work but at significantly greater scale and broader portfolio.
• Capgemini Engineering: Global IT services and systems integrator with strong German enterprise presence, delivering infrastructure modernization, managed services, and DR consulting — comparable capability set to CPS but at hyperscale, with proprietary frameworks and global delivery.
• Atos: Global IT services and infrastructure provider with significant German enterprise operations covering managed services, virtualization, and DR — overlaps with CPS's core offerings as part of a much larger, more diversified portfolio.
• Avanade: Joint venture between Accenture and Microsoft delivering enterprise IT and managed services on the Microsoft and Azure stack — comparable to CPS in its Microsoft-centric infrastructure and managed services orientation but with global scale and a much broader portfolio.
• NTT DATA: Global IT services provider with deep German enterprise footprint across infrastructure, managed services, and consulting — directly overlapping CPS's enterprise IT infrastructure and managed services domain as part of a much wider service portfolio.

Direct peers

• CANCOM SE: German managed services and cloud provider focused on enterprise IT infrastructure, multi-cloud, and workplace services, with comparable Microsoft, VMware, and VEEAM-led solution portfolios targeting mid-market and enterprise customers.
• Computacenter: European IT infrastructure integrator with strong presence in Germany, providing consulting, managed services, and helpdesk around VMware, NetApp, and Microsoft stacks — directly overlaps CPS's enterprise IT infrastructure and managed services offering.
• SVA System Vertrieb Alexander GmbH: Germany-based IT systems integrator delivering data center, virtualization, storage, backup, and managed services to enterprise customers — highly comparable in scope, vendor mix, and customer segment to CPS IT-Service.
• Bechtle AG: Germany-headquartered IT systems integrator and managed services provider with deep VMware, Microsoft, NetApp, and VEEAM partnerships, serving enterprise and mid-market customers across DACH — directly comparable to CPS in vendor stack, target segment, and service mix.

Others

• Fujitsu Technology Solutions: Hardware vendor and infrastructure service provider; included as a CPS technology partner for server and storage hardware, and as a partial peer in that it delivers end-to-end infrastructure solutions touching the same VMware, storage, and managed services layer CPS serves.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/cps-it-service-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CPS IT Service