Ocean Encounters
Ocean Encounters is a private, direct-to-consumer marine wildlife tour operator in Kona, Hawaii, running manta ray night snorkel, reef snorkel, whale watching, and private charter excursions from Honokohau Marina for Big Island tourists and private groups.
- Company typePrivate
- Founded-
- HeadquartersKailua Kona, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Ocean Encounters does
Ocean Encounters is a privately held, direct-to-consumer marine wildlife tourism operator based in Kailua-Kona, Hawaii. The company runs scheduled excursions departing from Honokohau Marina — 5 miles south of Kona International Airport on the Big Island — using three vessels (OE1 accommodating up to 37 passengers, OE2 up to 18 passengers, and OE3) to deliver manta ray night snorkels, morning reef snorkels at Kealakekua Bay, midday snorkel cruises, and seasonal humpback whale watching (December through March/April). Deep sea fishing is delivered through sister company Bite Me Sportfishing under shared management.
The product line is built on a 46-foot Delta vessel platform with onboard amenities (restroom, shaded areas, inside cabin, upstairs seating, swim step, sturdy ladder), plus all-inclusive equipment (masks, fins, snorkels, wetsuits, flotation devices). Two private charter configurations (up to 37 and up to 18 passengers) extend the offering to groups, with pricing tiered by duration (4, 6, or 8 hours). The company distinguishes itself with a Guaranteed Sightings Program — free re-visit during the same vacation if manta rays or dolphins are not spotted — and complies with NOAA Hawaiian spinner dolphin protection rules (viewing only, no swimming).
The business model is purely transactional, pay-as-you-go per-seat pricing ranging from $64.63 (whale watching infant) to $156.18 (morning reef snorkel adult), with private charters from $1,938.82 to $4,308.48. Distribution is omnichannel but wholly direct: embedded FareHarbor online booking on the company website, phone reservations at (808) 494-9150 / (808) 936-3442, and a physical charter desk at the marina. Discount programs targeting Military, First Responders, and Teachers (10% first tour, 20% second) drive repeat bookings. Geographic reach is limited to the Kona Coast, and the customer base is fragmented individual tourism rather than enterprise contracts.
Ocean Encounters firmographics
Firmographics- Name
- Ocean Encounters
- Legal name
- Ocean Encounters
- Website
- https://swimwithdolphinsandmantas.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ocean Encounters is a private, direct-to-consumer marine wildlife tour operator in Kona, Hawaii, running manta ray night snorkel, reef snorkel, whale watching, and private charter excursions from Honokohau Marina for Big Island tourists and private groups.
- Ownership category
- akta.pro rank
Ocean Encounters industry classification
Industry- Product category
- Marine Wildlife Tours
- NAICS
- Scenic and Sightseeing Transportation, Water (487210)
- SIC
- Water Transportation (4400), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Marine Wildlife & Coastal Nature Tours (Whale/Dolphin Watching, Sea Kayaking) (THAAAEAD)
- akta.pro secondary industries
- Whale Watching & Marine Mammal Tours (THAAAIAC), Snorkeling Tours & Reef Experiences (THAJAJAE), Reef, Island & Coastal Ecotours (mangroves, lagoons, sea caves) (THAAAIAE)
Keywords
Where Ocean Encounters is headquartered
LocationHeadquarters
- HQ city
- Kailua Kona
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Ocean Encounters business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Tour and Charter Bookings: Individual and group bookings for marine wildlife encounters including manta ray night snorkel, dolphin encounters, whale watching, and private charters. Transaction-based pricing per activity with tiered pricing for adults, children, infants, and ride-alongs. Private charters priced by duration (4, 6, or 8 hours).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Manta Ray Night Snorkel - Adults $140.03, Children $107.71, Ride Alongs $86.17, Infant $86.17 |
| Unit Pricing | Pay-as-you-go | Morning Reef Snorkel - Adults $156.18, Children $107.71, Ride Alongs $96.94, Infant $86.17 |
| Unit Pricing | Pay-as-you-go | Whale Watching Charter - Adults $118.48, Children $86.17, Infant $64.63 |
| Unit Pricing | Pay-as-you-go | Midday Snorkel Cruise - Adults $129.25, Children $96.94, Ride Alongs $86.17, Infant $86.17 |
| Unit Pricing | Pay-as-you-go | Private Charter I - 4 Hrs $2261.95, 6 Hrs $2585.09, 8 Hrs $2908.22 |
| Unit Pricing | Pay-as-you-go | Private Charter II - 4 Hrs $1938.82, 6 Hrs $2154.24, 8 Hrs $2369.66 |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Ocean Encounters product offering
Product offeringCore offering
Ocean Encounters operates guided marine wildlife tour excursions departing from Honokohau Harbor in Kona, Hawaii, offering day and night encounters with manta rays, Hawaiian spinner dolphins, and humpback whales along the Kona Coast. The company runs a fleet of Delta vessels (OE1/OE2/OE3, including a 46 ft boat) out of Kailua-Kona to deliver snorkeling, dolphin viewing, whale watching, and customizable private group charters with all equipment provided. A Guaranteed Sightings Program allows free return visits on the same excursion if wildlife is not observed.
Product overview
Ocean Encounters operates a fleet of marine wildlife tour vessels departing from Honokohau Harbor in Kona, Hawaii. The company offers six distinct tour products centered on marine wildlife encounters: Manta Ray Night Snorkel (OE1/OE2/OE3 variants), Morning Reef Snorkel (OE1/OE2/OE3 variants), Whale Watching Charter (OE1/OE2/OE3 variants), Midday Snorkel Cruise (OE1/OE2/OE3 variants), and two Private Charter options (Private Charter I accommodating up to 37 passengers and Private Charter II accommodating up to 18 passengers). The main vessel is a 46 ft. Delta boat with restroom, shaded areas, inside cabin, and upstairs seating. Equipment included with most tours: mask, fins, snorkel, wetsuit, and flotation devices. Deep Sea Fishing is offered through affiliated partner Bite Me Sportfishing. The company provides guaranteed sightings or free return visits.
Differentiator
Problem solved
Functional benefit
Products and services
- Manta Ray Night Snorkel Night snorkeling excursion with manta rays off Kona, available in three vessel configurations (OE1, OE2, OE3). Underwater lights attract plankton and manta rays perform somersaults while feeding. Pricing starts at $86.17 with private OE1 charter at $4,308.48. Equipment, wetsuits, and snacks are included.
- Morning Reef Snorkel Approximately 4-hour reef snorkeling tour (8:30am-12:30pm) at Kealakekua Bay marine sanctuary beneath the Captain Cook monument, featuring vibrant coral reefs with hundreds of tropical fish species and Hawaiian spinner and spotted dolphins. Includes mask, fins, snorkel, wetsuit, noodles, snacks, and water. Pricing starts at $86.17 for infants; adults $156.18.
- Whale Watching Charter 2.5-hour humpback whale watching tour available December through March/April during the Alaska-to-Kona migration season, with check-in at 12pm. Includes underwater hydrophone so guests can listen to whale songs beneath the surface. Pricing starts at $64.63 for infants; adults $118.48. Available on OE1, OE2, and OE3 vessels.
- Midday Snorkel Cruise 3-hour daytime snorkeling excursion featuring encounters with spinner dolphins, turtles, whales, colorful schools of fish, and vibrant reef. Designed for first-time snorkelers with on-board instruction and flotation devices provided. Pricing starts at $86.17 for infants; adults $129.25. Available on OE1, OE2, and OE3 vessels.
- Private Charter I Private charter on OE1 accommodating up to 37 passengers with 10-person minimum. Customizable activities including fishing, snorkeling, and sightseeing. Available in 4-hour ($2,261.95), 6-hour ($2,585.09), and 8-hour ($2,908.22) durations. Fishing gear included on OE2 vessel.
- Private Charter II Private charter on OE2 accommodating up to 18 passengers with full fishing gear provided including Two-Speed Reels, Five Rods/Reels 130s-80s, Bait Rods, Custom Built Rods, and Full-Size Fighting Chair. Includes vessel amenities (shaded area, bow railing, clean restroom, swim step/ladder). Available in 4-hour ($1,938.82), 6-hour ($2,154.24), and 8-hour ($2,369.66) durations.
Quantifiable outcome
- 100s of species of tropical fish visible at Kealakekua Bay snorkeling location
- +2 more outcomes
Companies that use Ocean Encounters
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles2 records
Ocean Encounters technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Ocean Encounters partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Bite Me SportfishingcoreRelated company under same management. Shared booking platform, email ([email protected]), phone lines, and Honokohau Marina charter desk. Bite Me Sportfishing provides deep sea fishing excursions (referenced on Ocean Encounters website as linked service). Both operated by same management team.
Scale indicators4 records
Recent moves5 records
Ocean Encounters competitors and assessment
Company assessmentDirect peers
- Body Glove Cruises: Established Kona operator offering manta ray night snorkel, dolphin watching, and reef cruises. Similar vessel-based marine wildlife tour business with comparable pricing and target customers.
- Fair Wind Big Island Ocean Guides: Kona-based operator offering reef snorkel at Kealakekua Bay and manta ray night snorkel experiences. Directly comparable product portfolio and pricing structure targeting the same Big Island tourist segment.
- Sea Quest Hawaii: Direct competitor operating from Honokohau Harbor offering snorkel, dolphin encounters, whale watching, and manta ray tours in Kona. Competes head-to-head on the same tour products and customer base.
- Atlantis Submarines Hawaii: Submarine sightseeing operator in Kona offering underwater tours as alternative marine experiences. Competes for tourists seeking marine viewing experiences, though via different delivery mechanism.
- Manta Pacific: Kona-based tour operator specializing in manta ray snorkeling experiences. Niche competitor focused on the same signature product with overlapping tour portfolio and customer base.
- Jack's Diving Locker: Long-established Kona dive and snorkel operator offering manta ray night dives, reef snorkeling, and certification courses. Overlapping marine wildlife experience offerings for Big Island visitors.
- Hawaiian Adventures Kona: Kona-based marine tour operator offering dolphin encounters, whale watching, and snorkel tours. Competes directly for the same tourist customer segment along the Kona Coast.
Broad incumbents
- Dolphin Quest Hawaii: Larger marine tourism operator offering interactive dolphin experiences at Hilton Waikoloa Village on Big Island. Different business model (captive encounters vs. wild viewing) but competes for marine experience tourist spend.
- Hawaii Nautical: Larger Hawaii-wide marine tour operator offering snorkel, sunset, and whale watching cruises across multiple islands. Broader portfolio and geographic reach, with overlapping Kona offerings.
Emerging players
- Sail Kona: Kona-based sailing and snorkel tour operator offering reef snorkel and wildlife viewing experiences. Smaller-scale competitor in adjacent marine tourism category with partial product overlap.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Ocean Encounters social profiles
Digital presenceOcean Encounters compliance and trust
Trust signalCompliance1 record
Ocean Encounters financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ocean Encounters leadership team
Management profileNumber of profiles
Ocean Encounters funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ocean Encounters M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ocean Encounters
What does Ocean Encounters do?
Ocean Encounters operates guided marine wildlife tour excursions departing from Honokohau Harbor in Kona, Hawaii, offering day and night encounters with manta rays, Hawaiian spinner dolphins, and humpback whales along the Kona Coast. The company runs a fleet of Delta vessels (OE1/OE2/OE3, including a 46 ft boat) out of Kailua-Kona to deliver snorkeling, dolphin viewing, whale watching, and customizable private group charters with all equipment provided. A Guaranteed Sightings Program allows free return visits on the same excursion if wildlife is not observed.
Is Ocean Encounters a public or private company?
Ocean Encounters is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ocean Encounters founded?
Ocean Encounters was founded in -1. It employs 11 to 50 people.
Where is Ocean Encounters based?
Ocean Encounters is headquartered in Kailua Kona, United States, in the North America region.
How does Ocean Encounters make money?
One revenue line is on record: tour and Charter Bookings.
Who are Ocean Encounters's main competitors?
Direct peers on record are Body Glove Cruises, Fair Wind Big Island Ocean Guides, Sea Quest Hawaii, Atlantis Submarines Hawaii, Manta Pacific, Jack's Diving Locker and Hawaiian Adventures Kona. Broad incumbents are Dolphin Quest Hawaii and Hawaii Nautical. Sail Kona is listed as an emerging player.
Does Ocean Encounters have an API?
No public API is recorded for Ocean Encounters.
What industry is Ocean Encounters in?
Ocean Encounters's product category is Marine Wildlife Tours. Its primary akta.pro industry code is THAAAEAD, Marine Wildlife & Coastal Nature Tours (Whale/Dolphin Watching, Sea Kayaking), with a secondary code of THAAAIAC, Whale Watching & Marine Mammal Tours. Its NAICS code is 487210 and its SIC code is 4400.