Naga
Naga is a Milan-based non-profit voluntary organization founded in 1987 that provides free healthcare, social, and legal assistance to foreign citizens, refugees, asylum seekers, torture victims, and vulnerable populations through a 400-volunteer network across multiple service centers.
- Company typePrivate
- Founded1987
- HeadquartersMilan, Italy
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Naga does
Naga is a Milan-based voluntary non-profit organization (Associazione Naga ODV) founded in 1987 that provides integrated healthcare, social, and legal assistance to foreign citizens, refugees, asylum seekers, victims of torture, and vulnerable populations including the Rom and Sinti communities. Its service portfolio includes the Ambulatorio Naga outpatient clinic, the Sportello Legale legal desk, the Sportello Immigrazione immigration desk, the Centro Naga Har (a 25-year-old dedicated center for asylum seekers and torture survivors providing psychological and integration support), the Medicina di Strada street medicine program operating weekly outside Milano Centrale Station, an SOS CPR hotline for immigration detention center complaints, and a public newsletter. All services are provided free of charge to beneficiaries.
The organization's underlying technology is essentially human-intensive service delivery supported by no proprietary technology platform; the firm does not offer an app, API, or SDK, and its digital presence consists of a website (naga.it), email newsletter, and social media accounts. Its core "technology" is therefore the accumulated expertise of 400 volunteers, the institutional reputation built over 37+ years, and an established network of physical service points across Milan.
Naga operates a donation-based revenue model rather than a commercial one. Funding sources include voluntary public donations, the Italian 5x1000 tax designation (fiscal code 97058050150), and grants from foundations such as Fondazione di Comunità Milano. The go-to-market is community-led and direct-to-beneficiary: foreign citizens in need access services through walk-in visits at physical locations or through street outreach. Distribution is single-country, concentrated in Milan, with an advocacy and research dimension that extends to national and European-level migration policy debates via partnerships with ActionAid, Università Bocconi, ICS, CIAC ETS, ReSST, and the Mai più lager – No ai CPR coalition.
Naga firmographics
Firmographics- Name
- Naga
- Legal name
- Associazione Naga - Organizzazione di volontariato per l'Assistenza Socio – Sanitaria e per i Diritti di Cittadini Stranieri, Rom e Sinti
- Website
- https://naga.it
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Naga is a Milan-based non-profit voluntary organization founded in 1987 that provides free healthcare, social, and legal assistance to foreign citizens, refugees, asylum seekers, torture victims, and vulnerable populations through a 400-volunteer network across multiple service centers.
- Ownership category
- akta.pro rank
Naga industry classification
Industry- Product category
- Non-Profit Social Services
- NAICS
- Other Individual and Family Services (624190), Outpatient Mental Health and Substance Abuse Centers (62142)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Asylum & Refugee Status Determination (RSD) Support (BPADAHAB)
- akta.pro secondary industries
- Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)
Keywords
Where Naga is headquartered
LocationHeadquarters
- HQ city
- Milan
- HQ country
- Italy
- HQ region
- Europe
Offices3 records
Markets served
Naga business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Donations and 5x1000: Voluntary donations from the public; 5x1000 tax designation (Codice fiscale: 97058050150) allowing taxpayers to direct a portion of taxes to the organization
- Foundation and institutional grants: Support from foundations such as Fondazione di Comunità Milano for events and activities
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Naga product offering
Product offeringCore offering
Naga is a volunteer-driven non-profit organization (ODV) that delivers free healthcare, social, and legal assistance services directly to foreign citizens, refugees, asylum seekers, Rom and Sinti communities, and other vulnerable populations in Milan. It operates outpatient clinics, legal and immigration desks, street medicine outreach, the Centro Naga Har specialized center for torture survivors, and an SOS hotline for detention-center complaints, all funded by donations and grants.
Product overview
Naga is a voluntary non-profit organization (ODV) providing integrated social, healthcare, and legal services to foreign citizens, refugees, asylum seekers, and vulnerable populations in Milan. The organization operates multiple service centers including an outpatient clinic (Ambulatorio), a legal desk (Sportello Legale), an immigration desk (Sportello Immigrazione), and the Centro Naga Har dedicated to torture survivors and refugees. Additional services include street medicine (Medicina di Strada), an SOS CPR hotline for detention center complaints, and a newsletter subscription. Naga does not offer a technology product platform; all offerings are direct service programs.
Differentiator
Problem solved
Functional benefit
Products and services
- Ambulatorio Naga (Outpatient Clinic) Outpatient medical clinic providing healthcare assistance to foreign citizens without distinction of nationality or legal status, delivered free of charge at Naga's Milan headquarters.
- Sportello Legale (Legal Desk) Legal assistance service providing information and support on immigration law, asylum procedures, and the rights of foreign citizens, delivered free of charge.
- Centro Naga Har Dedicated center for asylum seekers, refugees, and torture victims offering psychological support, social assistance, asylum procedures, and integration programs. Located at Villaggio Barona, Milan.
- Sportello Immigrazione Immigration desk providing information and guidance on immigration procedures, residency permits, and citizenship applications to foreign citizens free of charge.
- Medicina di Strada (Street Medicine) Street medicine service providing healthcare directly to vulnerable populations, including irregular migrants, near Milan Central Station and other outreach locations.
- SOS CPR Hotline Emergency hotline for reporting abuses and receiving support related to Italian Centers for Repatriation (CPR / immigration detention centers).
Quantifiable outcome
- Over 8,000 irregular migrants served between 2018-2022
- +2 more outcomes
Companies that use Naga
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Naga technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Naga partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and minor.
- ReSST – Rete di Supporto per le persone Sopravvissute a TorturacoreNetwork of organizations supporting torture survivors; Naga participates in joint initiatives including annual appeals and advocacy on torture prevention
- ActionAidcoreJoint advocacy work on migration policy; collaborated on 'MA L'ACCOGLIENZA' conference analyzing asylum reception systems
- Associazione Africa InsiemecorePartner in 'MA L'ACCOGLIENZA' conference and other migration advocacy initiatives
- Centro Immigrazione Asilo Cooperazione internazionale (CIAC ETS)coreCollaboration on reception system analysis, mental health services for migrants, and community protection projects
- Consorzio Italiano di Solidarietà (ICS)coreLong-standing partner; ICS President Gianfranco Schiavone collaborates on asylum rights and European migration policy
- Cooperativa sociale Il Mosaico OnlusminorMental health and reception services collaboration; Valter Tanghetti provides ethnopsychological services through Valle Trompia SAI
- Sanitari per GazaminorJoint events including 'GAZA: DOCTORS UNDER ATTACK' film screening on attacks on Palestinian doctors and hospitals
- Mai più lager – NO ai CPRcoreCoalition against detention centers; joint investigations including 'A PORTE CHIUSE' report on CPR Macomer violence, press conferences, and advocacy
- Università BocconicoreCollaborated on INCLASSIFICABILI report analyzing socio-health data of over 8,000 irregular migrants (2018-2022)
- IrpimediaminorCo-production of 'DIETRO QUELLA PORTA - STORIE DAI CPR' podcast documenting detention center experiences
- COE – Associazione Centro Orientamento EducativominorJoint organization of 'NUOVO CINEMA DIFFUSO' outdoor cinema series at Parco Ravizza
- CinevanminorMobile cinema partner for outdoor film screenings and cultural events
- Radio PopolareminorMedia partner for SCONFINATI FEST and other events; journalists moderate public discussions
- mossocoreVenue partner for SCONFINATI FEST events at via Angelo Mosso 3, Milan
- Festival del Cinema Africano, d'Asia e America LatinaminorAnnual participation in the film festival with migration-themed screenings and cultural events
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Naga competitors and assessment
Company assessmentDirect peers
- ASGI (Associazione Studi Giuridici sull'Immigrazione): Italian association of legal scholars and practitioners focused on immigration and asylum law, providing strategic litigation and legal aid. Comparable to Naga's Sportello Legale and immigration-desk functions, particularly on asylum-procedure support.
- Consiglio Italiano per i Rifugiati (CIR): Italian Refugee Council providing legal protection, reception, and integration services for refugees and asylum seekers nationally. Directly comparable to Naga's legal-assistance and asylum-procedure support functions, and a recognized partner in the same Italian asylum ecosystem.
- Centro Astalli: Italian Jesuit Refugee Service operating in Milan and Rome, providing legal aid, healthcare referrals, and cultural integration for asylum seekers and refugees. Highly comparable mission and beneficiary base to Naga, with similar advocacy posture toward Italian migration policy.
Emerging players
- Refugees Welcome Italia: Italian non-profit promoting refugee hosting and integration through co-housing and community sponsorship. Comparable to Naga's social-integration and rights-protection mission for asylum seekers but operates a distinct hosting-based model.
- Associazione Differenza Donna: Italian NGO operating anti-violence centers and supporting migrant women facing gender-based violence. Comparable to parts of Naga's protection-services offering (GBV, safeguarding) with a more specialized women-and-trauma focus.
Broad incumbents
- Emergency: Italian NGO providing free, high-quality medical care to victims of war, poverty, and landmines, including outreach to migrants. Comparable in offering free healthcare regardless of legal status, but operates at national and international scale rather than focusing on a single city.
- Medici Senza Frontiere (MSF) Italy: Italian branch of Doctors Without Borders providing medical humanitarian assistance to vulnerable populations including migrants and asylum seekers. Comparable to Naga's outpatient and street-medicine services but operating at international scale and with a broader geographic footprint.
- Caritas Italiana: Largest Italian Catholic charitable organization with a much broader social-services portfolio, including migrant support, food aid, and reception centers. Operates overlapping services with Naga (immigration help, healthcare access) but at far greater scale and across all of Italy.
- Croce Rossa Italiana (Italian Red Cross): Major humanitarian organization providing healthcare, emergency response, and social services across Italy, including services to migrants and asylum seekers. Comparable outpatient-care and humanitarian-aid functions to Naga but operating as a broad incumbent rather than a migration-focused specialist.
Regional players
- Fondazione Progetto Arca: Milan-based NGO providing shelter, humanitarian aid, and integration support for refugees, asylum seekers, and homeless individuals. Strongly comparable in geography (Milan) and beneficiary overlap with Naga, with complementary rather than fully overlapping service lines.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Naga social profiles
Digital presenceNaga financial estimates
Financial estimateRevenue estimate
Valuation estimate
Naga leadership team
Management profileNumber of profiles
Profiles3 records
Naga funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Naga M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Naga
What does Naga do?
Naga is a volunteer-driven non-profit organization (ODV) that delivers free healthcare, social, and legal assistance services directly to foreign citizens, refugees, asylum seekers, Rom and Sinti communities, and other vulnerable populations in Milan. It operates outpatient clinics, legal and immigration desks, street medicine outreach, the Centro Naga Har specialized center for torture survivors, and an SOS hotline for detention-center complaints, all funded by donations and grants.
Is Naga a public or private company?
Naga is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Naga founded?
Naga was founded in 1987. It employs 11 to 50 people.
Where is Naga based?
Naga is headquartered in Milan, Italy, in the Europe region.
How does Naga make money?
Two revenue lines are on record. Donations and 5x1000 is the primary driver. The others are foundation and institutional grants.
Who are Naga's main competitors?
Direct peers on record are ASGI (Associazione Studi Giuridici sull'Immigrazione), Consiglio Italiano per i Rifugiati (CIR) and Centro Astalli. Emerging players are Refugees Welcome Italia and Associazione Differenza Donna. Broad incumbents are Emergency, Medici Senza Frontiere (MSF) Italy, Caritas Italiana and Croce Rossa Italiana (Italian Red Cross). Fondazione Progetto Arca is listed as a regional player.
Does Naga have an API?
No public API is recorded for Naga.
What industry is Naga in?
Naga's product category is Non-Profit Social Services. Its primary akta.pro industry code is BPADAHAB, Asylum & Refugee Status Determination (RSD) Support, with a secondary code of BPADAHAF, Protection Services (GBV, Child Protection, Safeguarding). Its NAICS code is 624190 and its SIC code is 8300.