Avalon Plus
Avalon Plus is a Houston-based Third Party Administrator providing international health benefits administration and medical concierge services across 80+ countries, coordinating care between insurers, providers, and patients holding international major medical insurance policies.
- Company typePrivate
- Founded2015
- HeadquartersHouston, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Avalon Plus does
Avalon Plus is a privately held Third Party Administrator (TPA) specializing in international health benefits administration and cross-border medical concierge services. Founded in 2015 and headquartered in the Texas Medical Center in Houston, the company coordinates care for patients holding International Major Medical Insurance Policies (GMMI), bridging insurers, providers, and patients across more than 80 countries. Its core service lines include TPA administration (claims management, cost containment, provider coordination), the International Medical Concierge VIP 360° (24/7 personalized case management), and specialized solutions such as emergency transfer coordination, second medical opinions, telemedicine, and travel medical assistance. The company also operates a Global Membership program providing individuals and corporate clients with preferential rates and 24/7 concierge access.
Underlying the business is a global provider network of 5,000+ hospitals, 750,000+ doctors, and 100,000+ auxiliary units, combined with a multilingual case management team and a real-time payer information system that surfaces utilization, cost, and provider performance data to insurance clients. The technology layer functions as an integration and interoperability platform rather than a proprietary software product; the company's primary assets are the curated provider relationships, the negotiating leverage they create, and the 25+ years of cost containment experience held by its leadership and case management professionals.
Avalon Plus generates revenue through a hybrid model: managed services fees on TPA contracts with payers (insurers, self-insured employers, government entities), professional services fees on concierge and specialized cases, and recurring subscription revenue from the membership program. Go-to-market is sales-led, combining direct enterprise outreach to payers with a direct-to-consumer membership channel. Pricing is not publicly disclosed and is quoted per engagement based on coverage requirements and membership tier. Operations span the United States, Mexico, and Ecuador, with no disclosed institutional capital, acquisitions, or material leadership changes since founding.
Avalon Plus firmographics
Firmographics- Name
- Avalon Plus
- Legal name
- Avalon Plus
- Website
- https://avalonplus.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Avalon Plus is a Houston-based Third Party Administrator providing international health benefits administration and medical concierge services across 80+ countries, coordinating care between insurers, providers, and patients holding international major medical insurance policies.
- Ownership category
- akta.pro rank
Avalon Plus industry classification
Industry- Product category
- International Health Benefits Administration (TPA) and Medical Concierge
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Assistance & Claims Management Platforms (FNOL, TPA Tech) (THALALAF)
Keywords
Where Avalon Plus is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Avalon Plus business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- TPA Administration Services: Third Party Administration fees for managing health plans and medical benefits for insurance companies, employers, and government entities. Services include claims management, cost containment, and provider coordination.
- International Medical Concierge Services: VIP 360° medical concierge services for patients requiring international medical coordination, including appointment scheduling, travel logistics, and ongoing case management.
- International Medical Assistance Membership: Membership program providing individuals and corporate clients access to international medical services, featuring preferential rates and discounts through the provider network.
- Specialized Medical Solutions: Fees for specialized services including emergency transfer coordination, second medical opinions, telemedicine consultations, and travel medical assistance.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
Avalon Plus product offering
Product offeringCore offering
Avalon Plus provides international Third Party Administration (TPA) services for health benefits management and comprehensive medical concierge services. It acts as a central liaison coordinating medical care, claims, and provider access for international patients, payers (insurers, employers, government), and a global network of hospitals and doctors. Its offering combines administrative processes for health plans worldwide with 24/7 concierge case coordination, cost containment, and specialized solutions such as emergency transfers and second medical opinions.
Product overview
Avalon Plus is a TPA (Third Party Administration) company offering a unified platform of health benefits administration and international medical concierge services. The core offerings include TPA services for managing health plans worldwide, the International Medical Concierge VIP 360° for 24/7 access to global medical providers, supplemented by add-on modules including Specialized Solutions (Emergency Transfer, Second Opinion, Telemedicine), Travel Medical Assistance, and a Global Membership program. The company operates from Houston, Texas Medical Center, and was established in 2015.
Differentiator
Problem solved
Functional benefit
Products and services
- TPA (Third Party Administration) International Third Party Administration services for comprehensive management of health plans and medical benefits worldwide, providing strict administrative and financial processes between insurers, providers, medical services, and patients.
- International Medical Concierge VIP 360° 24/7 access to leading hospitals and specialists worldwide, providing excellent medical care through a team of professionals in an agile, reliable, and personalized manner.
- Specialized Solutions Solutions for complex cases requiring fast and efficient attention, including Emergency Transfer Coordination, Second Opinion, and Telemedicine services.
- Travel Medical Assistance Coordination of all medical logistics during international trips, providing support in situations requiring immediate specialized care.
- Global Membership for International Medical Assistance Corporate membership program designed to provide the best medical care available outside the insured's country, with total efficiency, transparency, and cost containment effectiveness for insurers, agreements, and employers.
Companies that use Avalon Plus
Customer profileSegments3 records
Ideal customer profiles3 records
Avalon Plus technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Avalon Plus partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights4 records
Avalon Plus competitors and assessment
Company assessmentBroad incumbents
- Generali Global Assistance: Provides travel insurance administration, claims management, and medical assistance services globally; offers comparable TPA and assistance platform functionality through insurance carrier partnerships.
- UnitedHealthcare Global: International division of UnitedHealth Group offering global health benefits and expatriate health coverage with provider networks and care coordination. Incumbent competitor to Avalon Plus in employer-sponsored international benefits.
- AIG Travel: Travel insurance and assistance provider offering emergency medical assistance, concierge, and claims services through a global network. Comparable for travel medical assistance and insurance-linked concierge services.
- Allianz Partners: Global assistance and insurance services arm of Allianz Group providing travel, health, and motor assistance; offers TPA-adjacent services and a global medical provider network. Comparable broad incumbent in international medical assistance.
- Cigna Global Health Benefits (now Cigna Healthcare): Large multinational health insurer offering global health benefits administration, provider networks, and concierge services to internationally mobile employees. Competes with Avalon Plus for self-insured employer and expatriate contracts.
Direct peers
- International SOS: World's largest medical and travel security assistance company; offers TPA-style coordination and concierge services for insurers and corporations worldwide. The most directly comparable peer to Avalon Plus's international medical assistance and TPA offering.
- AXA Partners (AXA Assistance): Global travel and medical assistance arm of AXA providing claims management, medical concierge, and travel insurance administration. Directly comparable B2B2C model serving insurers, employers, and governments with cross-border health coordination.
- Global Excel Management: Specialized third-party administrator focused on travel medical claims, cost containment, and assistance for insurers worldwide. Direct comparable mid-sized TPA peer serving a similar payer and provider ecosystem.
- Assist Card: Latin American travel assistance and medical concierge company serving travelers and insurers in the Americas. Highly comparable to Avalon Plus's US-Latin America corridor focus and membership-based assistance model.
- GeoBlue (Blue Cross Blue Shield subsidiary): Provides international health insurance and medical assistance services with proprietary global provider networks for travelers, expats, and students. Closely comparable TPA + concierge + network model serving payers and individuals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Avalon Plus social profiles
Digital presenceAvalon Plus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Avalon Plus leadership team
Management profileNumber of profiles
Avalon Plus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Avalon Plus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Avalon Plus
What does Avalon Plus do?
Avalon Plus provides international Third Party Administration (TPA) services for health benefits management and comprehensive medical concierge services. It acts as a central liaison coordinating medical care, claims, and provider access for international patients, payers (insurers, employers, government), and a global network of hospitals and doctors. Its offering combines administrative processes for health plans worldwide with 24/7 concierge case coordination, cost containment, and specialized solutions such as emergency transfers and second medical opinions.
Is Avalon Plus a public or private company?
Avalon Plus is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Avalon Plus founded?
Avalon Plus was founded in 2015. It employs 11 to 50 people.
Where is Avalon Plus based?
Avalon Plus is headquartered in Houston, United States, in the North America region.
How does Avalon Plus make money?
Four revenue lines are on record. TPA Administration Services are the primary driver. The others are international Medical Concierge Services, international Medical Assistance Membership and specialized Medical Solutions.
Who are Avalon Plus's main competitors?
Broad incumbents on record are Generali Global Assistance, UnitedHealthcare Global, AIG Travel, Allianz Partners and Cigna Global Health Benefits (now Cigna Healthcare). Direct peers are International SOS, AXA Partners (AXA Assistance), Global Excel Management, Assist Card and GeoBlue (Blue Cross Blue Shield subsidiary).
Does Avalon Plus have an API?
No public API is recorded for Avalon Plus.
What industry is Avalon Plus in?
Avalon Plus's product category is International Health Benefits Administration (TPA) and Medical Concierge. Its primary akta.pro industry code is THALALAF, Assistance & Claims Management Platforms (FNOL, TPA Tech). Its NAICS code is 524292 and its SIC code is 6324.