User Experience Quality Certification Center
UXQCC is an Austrian NGO that develops and administers globally standardized UX professional certifications aligned with ISO 9241-210 and ISO 110, delivering Foundation, Advanced, and Accreditation credentials through independent exam provider GASQ and a global network of accredited training partners serving practitioners in over 107 countries.
- Company typePrivate
- Founded2018
- HeadquartersGraz, Austria
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What User Experience Quality Certification Center does
User Experience Quality Certification Center (UXQCC e.V.) is an Austrian non-governmental association founded in 2018 and headquartered in Graz, Austria, that develops, maintains, and administers internationally standardized User Experience (UX) certifications. Its products are organized as a three-tier credentialing ladder — Foundation Level (CPUE), Advanced Level, and UX Accreditation — plus specialized offerings including an Industrial Safety Skills Certification that targets safety-critical industries (pharmaceuticals, healthcare, aerospace, oil/gas, mining, manufacturing) using a registered "Usability Mapping" document engineering methodology, a Document Certification service, and a Conference Certification product. The core technology is an ISO-aligned curriculum framework anchored to ISO 9241-210 (human-centred design) and ISO 110 (human-computer interaction ergonomics), with certifications delivered through a deliberately separated four-entity structure: an Exam Developer (prohibited from training), accredited Local Training Providers (restricted from administering exams), GASQ as the independent ISO9001-certified and ISO17024-audited examination provider, and a Global Board for standards governance. Proficiency is assessed via proctored online exams through GASQ and ProctorU, available globally and in multiple languages.
UXQCC operates a capital-light, association-style business model. Direct revenue streams include one-time exam fees sold via GASQ, transaction-based document certification priced at EUR 300 plus EUR 0.30 per word (e.g., EUR 1,500 for a 5,000-word manual), flat-fee conference certification at EUR 499, and licensing of a 200-slide trainer deck for EUR 1,000 per certified trainer. Go-to-market is primarily channel-driven: a global network of accredited training providers and area representatives in countries including Austria, the US (San Francisco training center operated by SHNORH LLC), India (Bangalore), China (via UXPA China), Taiwan (UX Testing Inc.), Jordan, Saudi Arabia, Spain, Croatia, North Macedonia, Mexico, Singapore, Australia, Germany, and Canada. The governance is volunteer-led: the President (Johannes Robier) and board members from firms including Fidelity, IBM, Orange, and Informatica serve without compensation, with the legal entity structured as a registered Austrian association (ZVR 157 22 717 04). Marquee adopters cited include Fidelity Group, Porsche, RWE, RedLink, Anton Paar, and FH Joanneum, while the underlying user base — certified UX practitioners — spans professionals in over 107 countries.
User Experience Quality Certification Center firmographics
Firmographics- Name
- User Experience Quality Certification Center
- Legal name
- UXQCC e.V. – User Experience Quality Certification Center e.V.
- Website
- https://uxqcc.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- UXQCC is an Austrian NGO that develops and administers globally standardized UX professional certifications aligned with ISO 9241-210 and ISO 110, delivering Foundation, Advanced, and Accreditation credentials through independent exam provider GASQ and a global network of accredited training partners serving practitioners in over 107 countries.
- Ownership category
- akta.pro rank
User Experience Quality Certification Center industry classification
Industry- Product category
- Professional Certification Services
- NAICS
- Educational Services (611), Computer Training (611420)
- akta.pro primary industry
- Certification & Credentialed Creator Programs (MPACALAI)
- akta.pro secondary industries
- Safety, Compliance & Regulatory (OSHA/HSE/GxP) Certifications (EDAAANAJ), Industry-Specific Technical & Certification Prep (e.g., Construction, Manufacturing, Energy) (EDAGANAN)
Keywords
Where User Experience Quality Certification Center is headquartered
LocationHeadquarters
- HQ city
- Graz
- HQ country
- Austria
- HQ region
- Europe
Offices3 records
Markets served
User Experience Quality Certification Center business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Certification Exam Fees: Revenue from selling exam codes for Foundation Level, Advanced Level, and Industrial Safety certifications through GASQ exam provider
- Document Certification: Certification of user documents (procedures, standards, manuals) using Usability Mapping methodology with pricing based on word count
- Conference Certification: Certification service for conferences meeting comprehensive criteria for knowledge transfer and learning outcomes at 499 EUR
- Training Materials and Services: Sale of training slides (200 slides for 1,000 Euro) and train-the-trainer courses for certified trainers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Conference Certification |
| Unit Pricing | Pay-as-you-go | Document Certification |
| One time/ perpetual license | Pay-as-you-go | Training Slides for Certified Trainers |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
User Experience Quality Certification Center product offering
Product offeringCore offering
UXQCC develops and administers a globally recognized, ISO 9241-210 and 110-aligned UX certification program, offering three progressive tiers (Foundation Level, Advanced Level, and UX Accreditation) plus specialized industrial safety and document certifications. Revenue is generated from exam fees, document certification, conference certification, and trainer materials delivered via independent exam provider GASQ and a network of accredited training providers.
Product overview
User Experience Quality Certification Center (UXQCC) is an international certification organization providing standardized UX certifications aligned with ISO standards (ISO 9241-210 and 110). The company operates through four distinct entities: Exam Developer, Local Training Providers, GASQ (independent exam provider), and Global Board. The product portfolio consists primarily of certification services organized in a tiered progression: Foundation Level (CPUE) for basic UX skills, Advanced Level for team leadership, and UX Accreditation (in cooperation with UXPA) for expert-level peer review. Additionally, UXQCC offers specialized certifications including Industrial Safety Documentation (UsabilityMapping methodology) and Document Certification for safety-critical system documentation. Supporting services include Conference Certification, a Certified Trainer Program, exam preparation books, training slides, and exam code purchasing through the independent GASQ exam provider. The organization is structured as an Austrian NGO (UXQCC e.V.) headquartered in Graz, Austria, with international presence through training providers and area representatives.
Differentiator
Problem solved
Functional benefit
Products and services
- Foundation Level Certification (CPUE)
Quantifiable outcome
- Measurably reduce comprehension errors in industrial documentation
- +2 more outcomes
Companies that use User Experience Quality Certification Center
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles4 records
User Experience Quality Certification Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
User Experience Quality Certification Center partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, minor and regional.
- GASQ (Global Association for Software Quality)coreGASQ is an independent, international non-profit association providing examination services for UXQCC certifications. They are ISO9001:2008 certified and ISO17024:2012 audited, providing consistent quality on a global scale through proctored online exams and exam center management.
- UXPA (User Experience Professionals Association)coreUXQCC cooperates with UXPA for UX Accreditation, a 1:1 peer review process conducted by UXPA professionals. This partnership provides the highest level of UX certification for UX team leaders, consultants, global design leaders, trainers, and managers.
- LABX (LaborX ein Forschungsverein für Erlebnis & Interaktionen)minorLABX is a research association for Experience & Interactions that co-developed UXQCC. Located at Wickenburggasse 32 in Graz, Austria (ZVR: 039553931).
- UXPA ChinaregionalUXPA China chapter serves as a training provider for UXQCC certifications in China, with President Yvonne Liu on the UXQCC Advisory Board.
- UX Testing Inc.regionalUX Testing Inc. serves as a training provider for UXQCC certifications in Taiwan.
- FH JoanneumregionalFH Joanneum university in Austria serves as a training provider, with research assistant Anika Kronberger as a certified trainer.
- Human Factors Research & DesignregionalHuman Factors Research & Design serves as a training provider for UXQCC certifications in India (Bangalore).
- youspiregionalyouspi is the CEO company of Johannes Robier (UXQCC President) and serves as a training provider in Graz, Austria.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
User Experience Quality Certification Center competitors and assessment
Company assessmentBroad incumbents
- General Assembly: General Assembly is a broader technology and design education provider offering bootcamps and short courses including UX Design programs. It overlaps with UXQCC in serving professionals seeking UX credentials but operates a wider portfolio across coding, data, and digital marketing rather than specializing in UX certification.
- IDEO U: IDEO U is the online education arm of design firm IDEO, offering courses and certificates in design thinking and human-centered design. It competes with UXQCC's Foundation and Advanced certifications in the same professional development segment, with strong brand authority but a design-thinking rather than standards-based framing.
Direct peers
- Interaction Design Foundation: Interaction Design Foundation (IxDF) is a global online UX education platform offering courses, certifications, and memberships. It directly competes with UXQCC's training and certification offerings for individual UX professionals, with similar emphasis on standardized curriculum and global online accessibility.
- Human Factors International: Human Factors International (HFI) is a UX and usability training organization offering the CUA (Certified Usability Analyst) credential. It directly competes with UXQCC in certifying UX practitioners and shares a similar emphasis on structured curriculum and practitioner competency standards.
- Nielsen Norman Group: Nielsen Norman Group (NN/g) is a leading UX research and training organization offering UX Certification, masterclasses, and conferences. It is the most established direct competitor to UXQCC in UX professional credentialing, with comparable focus on standardized practitioner certification and a global training footprint.
- The UX Design Institute: The UX Design Institute offers professional UX diplomas and certifications, primarily serving career changers and working professionals in design. It competes with UXQCC's Foundation and Advanced Level certifications in the same target market of aspiring and practicing UX professionals seeking credentials.
Others
- Coursera: Coursera is a global online learning platform hosting UX certificates from universities like Google and Michigan. It is an enabling distribution channel and adjacent platform for UX credentials but does not directly issue its own UX professional certification competing with UXQCC's standardized tiers.
- UXPA (User Experience Professionals Association): UXPA is the international professional association for UX practitioners with local chapters worldwide. It is both a UXQCC strategic partner (co-administering the UX Accreditation peer review) and a related industry body, making it a partial collaborator and adjacent community organization rather than a direct certification competitor.
Emerging players
- CareerFoundry: CareerFoundry is an online bootcamp provider offering mentored UX Design programs with completion certificates. It partially overlaps with UXQCC's Foundation Level for career changers entering UX, but focuses on full curriculum completion rather than standardized industry certification.
- UX Mastery: UX Mastery is an online UX education community offering courses, articles, and community resources for UX practitioners. It overlaps with UXQCC in the UX professional training segment but emphasizes community-driven content over formal ISO-aligned certification.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
User Experience Quality Certification Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
User Experience Quality Certification Center leadership team
Management profileNumber of profiles
Profiles14 records
User Experience Quality Certification Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
User Experience Quality Certification Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about User Experience Quality Certification Center
What does User Experience Quality Certification Center do?
UXQCC develops and administers a globally recognized, ISO 9241-210 and 110-aligned UX certification program, offering three progressive tiers (Foundation Level, Advanced Level, and UX Accreditation) plus specialized industrial safety and document certifications. Revenue is generated from exam fees, document certification, conference certification, and trainer materials delivered via independent exam provider GASQ and a network of accredited training providers.
Is User Experience Quality Certification Center a public or private company?
User Experience Quality Certification Center is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was User Experience Quality Certification Center founded?
User Experience Quality Certification Center was founded in 2018. It employs 501 to 1,000 people.
Where is User Experience Quality Certification Center based?
User Experience Quality Certification Center is headquartered in Graz, Austria, in the Europe region.
How does User Experience Quality Certification Center make money?
Four revenue lines are on record. Certification Exam Fees are the primary driver. The others are document Certification, conference Certification and training Materials and Services.
Who are User Experience Quality Certification Center's main competitors?
Broad incumbents on record are General Assembly and IDEO U. Direct peers are Interaction Design Foundation, Human Factors International, Nielsen Norman Group and The UX Design Institute. Others are Coursera and UXPA (User Experience Professionals Association). Emerging players are CareerFoundry and UX Mastery.
Does User Experience Quality Certification Center have an API?
No public API is recorded for User Experience Quality Certification Center.
What industry is User Experience Quality Certification Center in?
User Experience Quality Certification Center's product category is Professional Certification Services. Its primary akta.pro industry code is MPACALAI, Certification & Credentialed Creator Programs, with a secondary code of EDAAANAJ, Safety, Compliance & Regulatory (OSHA/HSE/GxP) Certifications. Its NAICS code is 611.